Kerbside pickup
Yes
NAPA Auto Parts in Snellville
Categories
Location on the map
Snellville, Gwinnett County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-972-4825
Site: https://www.napaonline.com/en/ga...
Site: https://www.napaonline.com/en/ga...
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:8AM–6PM
- Sunday:9AM–5PM
NAPA Auto Parts in other cities:
Comments (37)
Again not what they used to be but they provide knowledgeable employees with outstanding customer service
Much higher quality merchandise than your other big box stores. Sales rep was very professional and friendly. This is my new source for auto parts.
In and out under 2 minutes.Friendly and efficient staff was very helpful!
Wonderful place to go. I can find all my automotive needs here.
If youre looking to get ripped a new one, and end up with hydraulic hose, then this is the place to go to. They literally charge double of what the market calls for.
They have the parts like the dealership at lower prices
If u want the best auto parts and u dont mind the price,this is where to go
Had what I needed for an antique truck.
Super helpful and nice gentlemen.
Pofessional team, Nice spacious parking space.
Excellent customer service
OEM parts. Motor oil for foreign cars
A good place to get ur part for the low
Great service affordable great people skills
Always helping get those parts you need!
Awesome job overall experience
Honest and professional
Awesome, friendly service
Best place for parts
Very slow service
I love the napa know how
Not open
Excellent Service.
Great help
Encontramos las piezas que nadie teníaCon un servicio excelenteExcellent
The best quality parts for your vehicle
They treated me luxuriously, thanks to the person who attended me
Total reviews rating 4.2
37 Reviews for NAPA Auto Parts 2023:
Review №1
2022-05-31EDIT: Thanks for the reply, NAPA. The email address you provided has not worked in over a week. The mailbox is full and can’t accept new messages. Fitting.They charge customers more than the advertised price their website lists on products. Avoid at all costs - Autozone, O’Reilly, or Advanced are worth your business. Terrible company.
Review №2
2022-05-20Don’t go don’t go don’t go! Went paid for something cash, ended up having to return it, and now am waiting 3-5 business days to receive it back ON CARD simply bc they didn’t have the cash to refund me when that’s what I paid with! Absolutely ridiculous.
Review №3
2022-07-06I literally just walked in looked around for 5 minutes and the two people at the counter still haven’t acknowledged my existence. I mean not one word, not even a head nod.
Review №4
2020-10-08The staff was knowledgeable. I was greeted and helped right away,I did get the wrong part but it was due to a packaging error.They had the correct part plus an additional part that I needed to finish the job and everything went together very easily,Thanks!! Jeff.
Review №5
2019-10-23Hands down the best place to go to get unique parts! My 88 Ford Truck is back up and running thanks to this NAPA store!They had my part ready when I entered the store and they were super helpful!Thanks Yall!
Review №6
2022-05-14Great car show today.
Review №7
2019-06-19Ill temper this by saying that all ended well, no fuss, and I got refunded immediately for a part which was incorrect. However the sales guy I had initially dealt with did not acknowledge his poor guidance, not a word of apology.Standing right next to another associate who pointed out the correct part on the monitor, who said there were actually two possibilities given by the system which were coded for the car. (Wish Id worked with him)What bites is that I had serious doubts on the *first* trip looking in the box, but associate #1 said it was all that came up and sent me on my way. This was flat wrong information. Today he had no humor, and wasnt going to engage with me. Napa parts are often fine or great. Salespeople usually try their best and things can go wrong, but I did not like the cold, blasé treatment. Check the contents to see it exactly matches the car. Check right there in the lot if you have doubts. I should have done this.
Review №8
2021-04-09Excellent employees very professional all the times that I have gone for parts they give me the correct ones
Review №9
2021-09-24Awesome customer service!!! they even brought my items to my car
Review №10
2018-06-02What no half star? Went to them for an old part. They couldnt figure out the exact wheel bearing that I needed. Guessed at the part and ordered it to test that it was correct. Went to OReillys and they used the part number stamped on the part and got the right one. Had to go to Napa 3 times for nothing.