Natural Nail Bar in AUGUSTA EXCHANGE Plaza in Augusta
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Augusta, Richmond County, Georgia, US
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Site: http://www.facebook.com/naturaln...
- Monday:11AM–4PM
- Tuesday:9:30AM–7PM
- Wednesday:9:30AM–7PM
- Thursday:9:30AM–7PM
- Friday:9AM–8PM
- Saturday:9AM–7PM
- Sunday:12:30–5PM
This is the best nail spa around! I am very picky when it comes to my pedicure, and they do a phenomenal job. The staff is attentive and they always go out of their way to ensure you have the best experience. The owners are very friendly and accommodating. This place is a true gem and I will never go anywhere else.
My mom, sister, and I all came in here because the place that we normally go to did a very bad job last time and we were extremely unhappy with the results.We walked in here without making an appointment and the little bit of wait that we had was still very pleasant. The experience that we had at this establishment went far beyond our expectations and we were blown away by their amazing service. The whole staff was very friendly and our nails look AMAZING!Overall, if I could give them more than 5 stars, I totally would!
I went on Thursday to get a full Gel Set. By Tuesday, 4 nails fell off. I went back on Wednesday to get my nails fixed and they couldn’t find the color to match my original ombré set so they used a lighter color. They put one nail on crooked and made they thicker than the original nails. I’m so disappointed that I spent so Much money on my nails to receive this type of service
Grand opening they offered wine with Services. I got a fresh mani/pedi Friday. It began to fall apart saturday and when I went back for a retouch sunday. I was brought a Dixie cup...yes a mouthwash paper cup with wine. Then they had the audacity to even mention me paying for a same color gel polish change I love my nail gal Victoria but the only tip I had for her was to go work at a classier salon.
10/10 amazing salon. So clean and beautiful. Staff was absolutely wonderful so nice and friendly!! Had a shellac signature pedicure which was absolutely incredible. I would definitely recommend this place to anyone. I would literally travel to this place to receive any service from here.
My experience was horrible here and I can’t recommend this shop to anyone. I let them know that I wanted a gel manicure and a signature pedicure with regular polish. I was asked numerous times if I wanted gel polish on my toes even though I had already said I didn’t. I had to tell them no about 4 times throughout the entire process.The final time I was asked to upgrade, I told them that I actually wanted to downgrade to the basic manicure since the gel manicure cost more than I had originally thought. The guy said something in his language and laughed with the tech that was doing my pedicure. I don’t know what was said but if I had to guess, it was something about me downgrading.The pedicure was the worst I’ve ever received. The tech rushed through the whole thing and barely scrubbed my feet. The polish afterwards was so sloppy, I could have done a better job. I had to ask him 2 times to add another coat to cover the bad work underneath. The floor was wet when I got up in the flip flops they gave me and I slipped and hurt my ankle. I told them that on 2nd thought, I didn’t want the manicure. I went to another shop right after and had a great experience.Overall, the place doesn’t look well kept, the staff members I dealt with were rude and seemed more concerned with the amount of money they could get out of me than actually providing a quality experience that I’d want to return for. I won’t be back.
I decided to check this place out as its really close to me and the current salon Ive been going to hasnt been doing a great job lately. Its really nice inside with plenty of space. I got nextgen mani and a pedi - both techs did a great job. Everyone was really nice. Ill definitely be back.
I love it here because its clean, quiet, & professional. My appointment started on-time and Brian was very professional. He listened to my concerns & preferences and then created beautiful natural nails. I wish I had a photo before he applied the color! Because they are beautiful with and without color!
Really good experience. The manager(receptionist) for checking in was nice and professional. Kevin did good on my daughters nails as well as mines. Pedi was relaxing and they also offer threading. That was good also. Nice and clean place to get any service. Also they do use the pedi bags for the spa. I found this a necessity. Must try. Overall good time. ThanksUpdate: I have been visiting this place since May. I have had issues of low quality work to, last visit of making an appointment calling to confirm theh stating no appointment was made. Finally made it, showed up for my app, the tech was out sick. No call to tell me the inconvenience of no nail tech thats professionally available. Pedicure appointment, the tech was late.I recommend having staff that knows their work and is willing to work. Thanks.
Salon was nice and it looks like they do nice acrylics. I showed up wanting a full set but after they started removing my old set I decided against it because they kept hurting every finger nail. I had to request an acetone soak off because they kept trying to just pop the nails off as if there wasn’t something underneath. And when I have to tell people how to do their service I leave.I opted for a regular manicure after the soak off and it was messy and uneven (the nails themselves not even the coat). After I decided to get a regular manicure they stopped caring.
Not a good place to go if you are picky about your service/ cleanliness. I said at the beginning of my service that I did not want any scrubs or massage and I had to stop him many times from scrubbing my legs and feet. Also the nail and cuticle clippers were visibly dirty.
So far so good. This is a pretty big place. I loved how friendly they are. My nail polish last a long time. And this is my toes I am talking about. I had not had the time to stay longer for my finger nails. My daughter enjoyed getting hers done too. They have princess chairs.I will post again to tell you if the service stayed the same. 😀
I didn’t get her name, but she was absolutely amazing! everyone here is so nice and accommodates to your wants. i appreciate getting offered something to drink as well. anyways, i had acrylic removed and underneath was a cracked nail and bruised nail beds, but my nail tech was super gentle and caring. will definitely be coming back soon!
I travel all the way to Augusta from Allendale, SC to get my nails and toes done here. The service is great!! The staff is very friendly and they actually take the time to listen to what you want. They are under new management and are now offering more services, but they still offer Great customer service!!!!!
This is a beautiful relaxing salon. Receptionist was friendly & helpful. However it was the quickest pedicure I have ever had! He didnt even touch the dry skin on my heels. I go for pedicures more for the foot/skin treatment, not so much the nails. Ive never had a pedicure where they didnt exfoliate my heels. It was my first time here & not sure if Ill go back.
Asked for a pedicure and a dip manicure. I selected my pedicure, but was pressured into a more expensive pedicure after the technician explained that callous removal wasn’t offered unless I purchased the pedicure she recommended (descriptions in their brochure say otherwise). She got up and walked away in the middle of my pedicure more than once (odd). For my dip manicure, the technician immediately began applying the powder, without shaping my nails or cleaning my cuticles first. She also walked away at one point, so I got up to leave, thinking she was done, because she had started working with another customer. She came back and said she wasn’t done yet, applied a gloss to my nails, then said I was done. No lotion was ever applied or offered for my hands, and my hands weren’t soaked in water prior to the manicure. Whole experience took 2 hours due to techs walking away while my nails were being done.
I absolutely love this place. I havent had a bad experience and their nails always come out perfect. I used to be a nail-salon-hopper, but ever since I started coming here I have been coming here consistently. My only complaint is that their prices are a big high for some things, but when you consider the nails last longer and always look perfect, its worth it.
I took my 18 year old granddaughter to Natural Nail Barn to get a pedicure and manicure for prom night. When she came out, her nails didn’t appear to have anything done to them, other than a clear coat of nail polish. They hadn’t even been buffed to smooth them. Then to top it off, they charged her $50.00.
This was my mate & my first time coming here for pedicures during my pregnancy! The staff was very courteous, professional, and accommodating. Everything went very smoothly and in a very timely manner. The techs did awesome and ensured all went well. The young gentleman was very patient and thorough! Great atmosphere and service!
Oh may where do I start the service when walking into the nail salon to Nadia is beautiful, pleasant and sweet. Always caring very professional and forever smiling and taken care all customers. I enjoyed ms Emily. She does a great job on a pedicure. Very sweet lady as well. Natural nail bar I would Recommend to anyone! Keep up the good work ladies. The whole staff is friendly and good at there job.
Thank God I found this place! It is so clean!! With the covid going on they are taking such great precautions!! Just love how organized and clean it is! Ivy is so amazing at what she does I always go to her for my nails now! Had my pedicure done by Tony today & he did such a great job!!! Took his time and wasn’t rushing at all! Really recommend this nail salon to anyone here in Augusta!
I been going to natural nail bar for about 3 years now. I love how clean it is and there is a very welcoming atmosphere.Since going I’ve let multiple people do my nails .But I have to be honest and say Kevin Jr is the best nail tech there and Mimi does the best pedicures! If they aren’t available I’ll come back another day or they do have appointment options. They are a little on the pricey side but if you get a great nail tech like Kevin Jr it will be worth the money.
My pedicure! The woman who was doing my pedicure dropped a bottle up oil. Glass broke everywhere, it stained my shoes and ended up cutting my foot! I dont understand how this place is open. I usually have decent service, but the last few times were just horrible. I got a full set and had to go in twice for them to fix them, they were leaning to the side, uneven, and you could see the bubbles from the gel. Then I got a fill in, the fill in was thin so it was chipping, had to go in twice to get it fixed.
I had to come back and change my other review. My nails are beautiful but the way that they talk about the customers and pick on them is beyond horrible. Be careful what you say. Never know who understands the language. Not only that even if you didnt know the language they made it obvious. Will not ever return! They made fun of ever one especially the girl that does nails in there
This place was horrible!!! I went there for a simple square acrylic full set and came out with the most horribly shaped and painted nails I’ve ever had!!! The tech who did my nails had no idea what he was doing and it took him 2 hours to even do the acrylic and shape and still messed it up.
Total reviews rating 4.1
199 Reviews for Natural Nail Bar in AUGUSTA EXCHANGE Plaza 2023:
Review №1
2022-08-29This was the worse customer service I have had. The lady who did my pedicure did such a sloppy job. First off, she left nail polish on my toes from my last pedicure. I had to ask her to completely take off the old polish. Second, she cut my toes nails so low they look weird. I don’t know if she was rushing but I’m so disappointed. Third, she kept asking if I wanted gel polish and I told her not today, she end up doing gel polish and charged me $55. The price is not the issue. It’s the principle behind it. I have loved coming here and have been for years but I don’t think I’ll be back.
Review №2
2022-03-03If i could give it a 0 I would, I went for a Gel Manicure and Pedicure. I had an older gentleman do my pedicure and a middle age man did my manicure. The pedicure felt rushed, the guy did not understand what I was trying to tell him and the massage chairs were missing buttons, old and dirty. The manicure was the worst, the technician was very rude and rough with my hands, ended up breaking a nail and “tried” to fix it, the work looks sloppy. They charged $60 for the pedicure and tried to charge me full price for the manicure. I will NEVER step foot in this place again. I also did not see them clean the nail tools after each use and one of the workers blew his nose and did not wash his hands.
Review №3
2021-10-12The atmosphere is amazing..I felt relaxed and calm. First nail salon Ive seen where no kids were around. Nails were done quick and correctly with no problems. The thread bar for eye brows is amazing (she also waxes if thats your choice as well). No issues what so ever and this was my first visit. I hope to come back to see and feel the same thing.
Review №4
2022-03-18The guy did my nails so thin. Added $10 without saying anything for “long nails”. They’re not even long. $52 just for full set and REGULAR POLISH. not even gel. I felt very unwelcomed. The nail tech seemed like he had an attitude and kept pulling my hand.update: two weeks later and two nails have broken!!! I’m a stay at home mom and I don’t do any hard work with my hands…I’ll never go here again!!
Review №5
2022-05-20If I could give this place a 0 I would. 0/10. DO NOT RECOMMEND. This will be my 3 time I’ve had a problem with them. EACH TIME NOT EVEN A WEEK LATER A NAIL BROKE OR THE POLISH CAME OFF. I get gel on my toes and hands with the acrylic sets. The first time my gel came off my toes within a couple days. Then the 2nd time. I went to Nuki one of the ladies that do the customize nails and one of my nails came off the NEXT day. Then my most recent. Complaint was recently I got my nails done MAY 10th to be exact. And not even 3 days later. My nails look like this. DO NOT WASTE YOUR MONEY. I’ll pay whatever for my nails and toes.just so they can look good. But for it not too last me two weeks. I CANT. Horrible place. Below I’ll attach pictures.
Review №6
2021-10-09Great place to get your nails done! Cho and Ukon (forgive me for misspelling) did a wonderful job! We went in with a group of 4 and they got us in immediately and were super kind and professional. Loved the time they took with us. They are amazing!
Review №7
2022-04-15I always enjoy my experience at the Natural Nail Bar. The shop is always clean, and the staff friendly. I also enjoy the separated pedicure rooms and the ambiance.
Review №8
2022-03-29I have been to tons of places in Bossier city to get my nails done and Im a bit picky. This place is great. The woman took her time and my nails looked very nice. Thats definitely not done at most places that are at a similar price point in the area. Highly recommend!
Review №9
2022-07-07Wonderful staff - they do a great job and I always feel good when I leave. They take time to pay attention to detail and dont rush to get your nails done. Its clean and comfortable! Reasonable prices for service. This is my go to place! :)
Review №10
2022-07-26The place is lovely , but my nails are horrible. Hated them so much that I stopped on the way home to get them buffed and a color change.