Wheelchair-accessible entrance
Yes
Neils Auto Repairs in Bethlehem
Categories
Location on the map
Bethlehem, Barrow County, Georgia, US
Accessibility
Phone: +1 770-867-7806
Site: http://autorepairbethlehem.com/
Site: http://autorepairbethlehem.com/
Opening hours
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Comments (32)
I cant recommend Neils Auto Repairs. What was supposed to be an easy fix turn out to a disaster and costs me several hundred dollars to get fixed. I went in because I had water in my car coming in from a blocked drain hose from the sunroof. They fixed it (thats what I thought) and I paid $140. The water kept coming in on the driver side, so I went back. They said they had to take out the seat, carpet and all because they suspected the water coming in from somewhere else. I said Id rather take it to Nissan and let them have a look. What neither them nor I noticed at that time was a high pitch whistling noise coming from the front speaker. When I introduced the car to Nissan they noticed it right away and after telling them the history, they kept the car to check it out. Needless to say I got another car for the entire time, free of charge. So it turned out that Neils Auto Repairs didnt connect the drain hose to the firewall drain plug. Which allowed water to get into the system which started all kinds of malfunctions like the noise from the speaker. Nissan fixed it, no more water in the car without taking out seats etc. but Im out of several hundred dollars which could have been avoided if they did their job right in the first place.
My fiancé and I stopped in to Neils to have my brakes looked at. We had experienced sudden brake failure due to emergency brake burnout and I wanted to get them looked at before we got back to our road trip to make sure the car was safe to drive. Mike and Neal were wonderful: friendly, professional, and very speedy to deliver service. Ive never had a better experience at a mechanic, and if ever I have car trouble and Im in the area Neils Auto is the first place Ill go.
If you are a parent with a student who makes the 316 drive between the Atlanta area and Athens, you need to know Neils Auto Repair. On a recent trip back to Atlanta, my daughter experienced engine trouble. With the help of local Law Enforcement (who made sure my daughter was safe) and a local resident, we took the car to Neils. Everyone we spoke with there was friendly and helpful. Repairs took less than 24 hours and the cost was more than reasonable! Neil even took the time to do a little added work at no charge! I will not hesitate to use Neils Auto Repair in the future!!
I was parked in a shopping center and someone had damaged the rear door on my brand new 2016 Ford truck. My truck has tri-coat finish, which means it has the base color, the pearl finish and clear coat, so it is very difficult to make it come out looking like the original paint. So, I took it to Neils Auto for repairs. The dents were removed perfectly as if they were performed by Ford factory itself. The paint was matched up so flawlessly that unless you knew where the damage was, you would not be able to tell at all. I would wholeheartedly recommend this shop to anyone needing any type of auto repair. They are friendly, courteous and extremely professional.
Not a good place to take your vehicle if you want to keep your vehicle in running condition. I took mine there got it back about a month later for what should have been a simple fix for a minor issue which didnt affect the performance of the engine. They destroyed all power and engine performance. Drove it to town when I got it back from them over $1100 paid and my engine caught fire and burnt my car up due to their mechanical negligence reported by fire investigator.
No parking available to customers, wait times are really long due to the fact that the whole shop only has 2 automotive technician available, depending on who runs the front expect some attitude when they are over busy especially when 1 tech took time off. The other thing that bothers me, which is just my personal preference, if I pay more with you for services versus other auto shops, using carquest parts is a big NO for me.
Repairs usually done quicker then expected, honest, dependable & they do great work!
First impressions... this place was the whole package. Affordable, friendly, and amazingly honest.
They are absolutely wonderful!!!! Best auto repair place I have ever been too!!!!!
The owner never did call me back like he said he would. I called him twice.
The only people besides my husband that I let work on my cars. Trustworthy work for a great price
Great customer service! So friendly and easy to work with :)
The staff here is amazing. When you visit here it is like you are family! Truly an amazing place to go!
Always quality work and super nice people!!! I would recommend them to anyone.
They are amazing here, great work and amazing customer service!
It was great, very kind and fast at getting job finished.
Best auto shop around wouldnt go anywhere else
Friendly.. great service, will go again.
Honest and they give you lots of information.
Great mechanics fast repairs
Awesome people love this place
No free estimate...
Total reviews rating 4.5
32 Reviews for Neils Auto Repairs 2023:
Review №1
2022-04-19We had family in over Easter weekend and and unfortunately had car problems. Lee was able to get us in and taken care of, and they kept open after hours to finish our car, so our family could leave on time!!!! Great family business and great work!! Will absolutely be back.
Review №2
2018-08-02A good honest auto shop. Friendly and fast. Neil, Lee, and Neal are a great knowledgeable team that I would trust with any car.
Review №3
2021-12-17Was a great experience! Clean lobby, awesome dogs, friendly! These are the words that describe this place! Oh and my car no longer feels like its gonna shake apart. Great jobs and shout-out to my mechanic, you beautiful creature.... Whoever you are 👍
Review №4
2022-02-25Extremely friendly, knowledgeable, honest, and affordable. Great family. I will look no further. This is my go to shop for all my truck needs.
Review №5
2022-07-09Very overpriced, just got an estimate brake pads $90. More than dealer
Review №6
2018-07-19I was driving to Athens and all of a sudden my tires starting making a weird noise and I knew something wasnt right. I happened to stop near Neils and I could not have asked for a better auto shop. The lady at the front desk was extremely welcoming and understanding. The lobby was very clean and had inspirational quotes all over. It immediately put me at ease. The staff was about to go on lunch break and even though I was a walk-in, they still made room for me. They looked at my car, free of charge, and helped me get on my way. Overall, I had a very positive experience at Neils and I would go back in a heart beat. I recommend this company to anyone!
Review №7
2020-07-06They really helped me in a pinch and offered a great price compared to others! Very kind and helpful! Even offered to stay and wait with me when I was dropping off my car waiting on someone to pick me up. They will be my permanent mechanic from here on out!
Review №8
2018-07-07As always, Neils did an excellent job repairing the AC in our truck! The work was done in the time they said and the cost was slightly less than what was quoted. Neil & his group of mechanic have worked our vehicles for years and we have always had a great experience and had no issues with the work theyve done.
Review №9
2022-05-20Great Christian Family Business. They will diagnose any problem with your vehicle with a meticulous eye! Neil and Jr fixed my 1987 Ford 250 that 4 previous mechanics could not. Lee kept me informed throughout the whoIe process. Just moved in town and now I have found my Mechanic for all my vehicles.
Review №10
2017-08-24These guys are fantastic. Both Niel and Neal are so knowledgeable about any and all automotive issues. I wouldnt ever take my car anywhere else. They have done numerous mechanic repairs for me and my wife as well as body repairs through an insurance claim and I have never been disappointed in their work