Kerbside pickup
Yes
OCharleys Restaurant & Bar in Carrollton
Categories
Location on the map
Carrollton, Carroll County, Georgia, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fireplace
Yes
Great coffee
Yes
Great dessert
Yes
Great tea selection
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Happy-hour food
Yes
Healthy options
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Small plates
Yes
Dining options
Dinner
Yes
Amenities
Good for kids
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Planning
Accepts reservations
Yes
Payments
Credit cards
Yes
Phone: +1 770-832-2125
Site: http://www.ocharleys.com/
Site: http://www.ocharleys.com/
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–9PM
OCharleys Restaurant & Bar in other cities:
Comments (199)
The food was great! Steak was done exactly as ordered, fish was cooked and seasoned correctly, everything tasted wonderful except the cole slaw was slightly bland to me. Server service was wonderful! Will be eating here again!
Ive had OCharleys quite a few times, and dine-in vs take out has always been two totally different experiences. Unfortunately, I ordered a steak for delivery that ended up costing me $1,700. Literally. To preface this, I have never in my 30 years of life choked on food, ever. This steak was so tough and so dry that I choked on the FIRST bite (small bite) and ended up in the ER.My advice, if youre going to eat here, dine in. Youll almost always have a better experience when youre face to face with the staff rather than take out.
Kanyon was our waiter this evening and did a wonderful job! We never had to ask for anything; he anticipated what we needed and provided the best service! We will definitely be back.
I had the best experience here. Kanyon waited on my table. He was super polite, kind and definitely great. I 10 out of 10 recommend his service when you go here! You will not be disappointed.
Jada was an excellent server. Very pleasant and explained everything. Its always nice to see a smiling face. We will be back to visit and hope to see her again
Use to love this place. Over the years the service ans the food has went downhill. I ordered the Cajun chicken pasta. It was barely warm. The kids food was missing main ingredient. Service was ok.
Our server Kanyon was great. I’m not sure what y’all are paying him but dude needs a raise. Seems like he takes his job seriously and went above and beyond to make sure our experience was great. Give the kid a promotion!
I took my 3 year old here and to say she was fussy is an understatement. But our server not only understood, she was friendly and actually calmed my daughter down. Cayla was the best! Will definitely come here mote often.
The service was good and the server attentive. I had their bacon cheddar burger which wouldve have been tasty if not for the lackluster meat. The burger didnt taste bad, it was just gray and bland.Edit:Im adding my most current experience here. The service remains good and the atmosphere and cleanliness of the restaurant are good. This time I had the fish and chips and I was not impressed by the portion. Its not that I wanted a lot, but the small pieces of fish and the handful of fries were pretty sad. It tasted decent, but not good like some other local choices.Its also worth pointing out that they no longer have free pie Wednesday. I get that due to the current economy, but its still really disappointing.
Myself -Stephen, and friend Ms. Faye had an early dinner meal last night May 16, 2022Our server was Aliyah and she was excellentAliyah started with her greeting and incredible smile ...her courtesy and customer service skills are excellent !Aliyah was attentive to me and my guest’s needs throughout the meal.And the meal oh my goodness for dinner, I had the cedar plank salmon with smashed potatoes and asparagusall was very delicious including the small piece of key lime pie which Ms Faye had for her esrly birthday treat which is on May 18th.I even had a little bit of leftovers And ate them for a late breakfast this morning finished every bite of my salmon and save the cedar plank as a souvenir. :-)I have not been to an O’Charleys in quite a while since they closed the restaurant at he location in Oxford, Alabama years ago.But this O’Charleys ranks as one of the best that I have ever been to and I will certainly be back again to dine since both the great atmosphere and the excellent food combined with the superb customer service that I received from AliyahAlso an accolade to Kristen C. -the general manager- who also made our evening very pleasant throughout our meal. And made me feel almost like a family meal . 🙏🥳☝️
My experience at O’Charley’s was phenomenal. Kanyon was our waiter and he was the sweetest little thing. Definitely will be back and hopefully will get him as our waiter again.
I was never checked on at the bar. The bartender Tamera was busy talking to some guy the whole time I was there. Not to mention she started talking about the news on tv. She would learn to keep her views to herself. This is the worst service I have ever had. She needs to be retrained or moved away from the bar.
Great food and service at store #420. Kanyon was our waiter and was quick to get us whatever we needed. We will definitely be back!
Kenyon was really great and friendly. He was really good at informing us about the food and getting it to us at a great time. 10/10 recommend Ocharley’s store #420 and the waiter Kanyon.
Dont order the steakhouse nachos. Horrible flavor with a microwaved, chopped up hamburger patty on top. Easily the worst nachos Ive ever had from a restaurant. Slow or no service at this location.
Kanyon was the best waiter at O’Charleys in Carrollton. Very nice, very prompt, and we always had refills. The food was great and he made it an amazing experience. Will definitely go back.
Kanyon at #420 is so nice! Our order was taken quickly, food was on our table within minutes and our drinks were always full. Thanks!
Garret out here doing the lords work. Not only was he nice to look at, he delivered our food quick and concise like a server from the heavens. He made our table levitate and blew ouer minds Chris angel esque. A true mindfreak. 5 out of 5 stars he deserves that 10 dollars and NOT to role a single silverware. Thank you
Garrett was fantastic. He definitely didn’t ask me to write this review so he could win 10 dollars. Ask for him and you won’t be disappointed
Kristie was soooo amazing! She was so kind and made sure that we were wellTaken care of... she made sure that we had refills without having to ask. I will be returning
This o charleys has been my favorite. Came with my family and the food was just great. I have to give props to the chef Dre. The steak was perfect. To die for.
The service was great but my steak was one of the best I had in a very long time. I was impressed to say the least.
Kanyon was our server in Carrollton. He was friendly, knowledgeable about the food and drinks and our food and drinks were just as we ordered them. Hes a great server and the food was delicious!
Usually a good staple location for lunch or dinner. This day was not good. Food was to salty and the steaks were not cooked very well.
Kanyon was very nice respectful. he was quick with our orders. would recommend him as your waiter
Good food, great service. They cant seem to get the ingredients in for my favorite appetizer recently, which wouldnt be such a problem if it hadnt been weeks.
We had a very good experience, very good food and customer service. Kanyon was our server, he was very friendly and got us everything we needed.
We had a great server who was very prompt and very fast at orders for food and drink. The food was delicious. I had the cedar plank salmon and it was beautifully balanced. Definitely will return.
Kanyon was a great fantastic server and was really respectful and very helpful he done an amazeing job the food was good and he was amazeingHe is a very cool personYall go to carrollton o Charleys and ask for KanyonHe is the best
Plan on coming back soon. Kanyon was very professional, caring and made this restaurant experience one of the best I’ve ever had!
I ordered the 9inch grilled salmon with Broccoli and Salad as my sides. The salmon was cooked just the way I love it, but the broccoli is waaaaay to soggy, thats usually a turn off for me. I love my veggies crunchy not soggy. I ordered it to go and the customer service was great.
We had an amazing experience. Kanyon was our waiter, super nice and great at his job!
The buttermilk batter fried shrimp was awesome, but the loaded Mac n Cheese wasnt worth the upgrade to me.
Jennifer is one of the best waitresses Ive personally ever had, I think she deserves a raise.
Shoutout to the cook Dre my food was hot to the touch and cooked to perfection, definitely will be coming back again for another meal!
I love our local OCharleys in Carrollton. Ive always got good food and friendly service. No complaints here. Love the yeast rolls! Best part of the meal! Great kids menu. That is what keeps us going back.
The food was amazing!!!! Cooked perfectly. I got the grilled chicken family meal. It was plenty of food and very delicious. I did curb side. And the young lady was so sweet.
Garrett Booth, was our waiter and he did a phenomenal job with keeping an eye on us and making sure we never had to ask for anything. He made conversation and made us laugh. Really enjoyed the experience and loved having him as a server!!
I recently order to-go from this location during lunch and had wonderful service! She had a great attitude and made sure I had everything I needed. I’ll definitely be ordering lunch again soon!!
My favorite thing at O’Charley’s is the cedar plank salmon. It is really amazing how consistent they are with getting this cooked just right. The staff is always friendly and helpful.We were pleased to see them offer half priced wine on Wednesday but I do wish they had a better wine selection.
Jennifer is a really great person and a great waitress, cant wait to go and eat o charleys again.
Kudos to Gavin and the Carrollton OCharleys! We went in with my 93 year old mother who is in a wheelchair. He and all of the staff went above and beyond to accommodate us and make sure we had everything we needed. She is in a nursing home and doesnt get to get out very often anymore. Thank you for making her meal so enjoyable!
Honestly I ordered a Filet Mignon medium rare, not expecting to get that. That is exactly what I got. Pair that with extra customer service this was a great experience. Other chains should take note.
The food is great and the service is awesome too. My bartender, Nicole, always get my drinks correct and makes sure my food comes out in a timely manner!
Terrible service... first the hostess tried to sit us at a table that my wife was unable to sit at and wouldnt listen to us when we tried sit in the table next to it so we set at it....all along with the manager running up to the hostess and talking to a group of servers while no one would take our order... there was only one other couple on the entire restaurant....after about 15 minutes we went to leave and the manager runs after us telling us to have a nice day...so we asked to speak to a manager and he explained my wife that he was one THEN offered to get our drinks while the hostess was staring at my wife and laughing at her when she said she felt discriminated against beacuse of her weight...he seen her laughing and looking at my wife and said she was laughing at something else...this behavior is us acceptable and disgusting...to make fun of someone in such a way
Turned a white napkin black by wiping it on the table before sitting down. the appetizers were cold and the staff appeared to be an Inattentive even though there’s very few people in the Restaurant.
Gavin and Rase are two amazing employees. They always have smiling faces when you walk in. They make you feel like family!
Service was great, Jenifer Johnson our waiter was amazing and cool
Our to go server Hannah was super sweet and very polite. Definitely ask for her if you order to go.
Food was excellent. Serve was fast, friendly. Restaurant was very clean.Will come again when in Carrollton ga
Our server jennifer was great 👍🏼 bring back free pie wednesdays
Gavin the service manager was so sweet!!! And he was very helpful with recommendations. Honestly made the experience really enjoyable .
Great food and great service. Kristie was our server and she was super friendly and took great care of us.
Carli the hostess was so wonderful and kind to me. Loved the experience, and had a great time at dinner.
Service was slow, we ordered two drinks and watches them sit at the pickup station for 13 minutes. Salad didnt come out prior to meal or at all. Food runner had to walk around and ask who had what on a plate to determine which table it belonged. Four of us at table and no one ever got a refill of drinks or were asked if we needed anything. Our waitress just disappeared for over 15 minutes never saw here anywhere or at any other tables.
Kristie was an absolute dream! Super familiar with the menu, friendly, and made suggestions! Great service!
Kanyon is by far the best server i’ve had at O’Charleys ! He was very kind and very patient.
But the question is what is that my husband ordered his sirloin steak well done and it was half raw they was running behind just wasnt nothing no good so we wont be going back there will be going to LongHorns May cost a little more but its more worth it at least you can eat it the service has gone down real bad at Old Charlies they got to wait one waitress it knows what shes doing
When we got seated it took a while before our waitress to even come to out table. It took even longer for her to get our drinks to the table. So long in fact, another waitress came to see if we had even placed out drink order. She came to take out order, and we had a question about a BBQ sauce on the ribs. All she could say that it wasnt spicy didnt offer to get a sample or give any other information other than that. Food came out quickly. As you can see the amount of fries you get with a burger is less than you would get from a McDonalds happy meal. Burger was okay. The meat didnt have much flavor to it. The macaroni and cheese is disgusting, of course Im not sure weather or not the fact that it was cold cobtributed to that.
Canone Kennedy was awesome! He will be the reason i come back. Thank you Cayon ❤️
Make sure you read the whole menu carefully then order. Part of my dinner was cold. The free bread was great, hot and fresh.
Was in town recently and the staff and food was awesome! Can’t wait to come back
Great service... Jennifer Johnson was a great waitress
Waited awhile for the rolls but wasnt disappointed at all! Food came out quickly and perfectly cooked. Drinks were delicious and our Waitress was the sweetest.
Great service, staff and management...the food is amazing as well!! Ive never had a bad experience here!
Food was delicious. Our waiter was not very good.
The host Maddy was so sweet and helpful!! Great food S well.
Kanyon gave us great service.
Food was terrible, waitress lied about pricing and would not fix my bill. Overall food taste like s$@t and over priced
Food was fresh and hot. Waitress was super nice.
Sunday dinner. Great experience. Waited maybe 15 mine was seated with a smile. Salmon was great. Our experience hasnt been good the last fee times we went however This time Our waitress was Dana. AMAZING young lady. She definitely knows what she is doing. Thank you for our wonderful Sunday dinner Dana. We will absolutely be back. Thank you again Dana.
Good service, unfortunate food. This was one of the saddest meals Ive had. Went to the douglasville location last weekend and it was amazing! Was craving the same thing and happened to be in Carrollton. Not even close to the same thing. My steak looked and tasted like something pulled from a microwaved hungry man meal. My biggest complaint though was the bacon mashed potatoes. They were so dry and cold in the middle. Even somehow managed to taste freezer burnt. My partners ribs werent seasoned and barely sauced. The only reason Im giving 2 stars was because the waitress was nice and the manager was helpful when I did complain.
Came in toward the end of the evening. While it took a while for initial contact the service was good and timely. I missed our servers name and so I cant recognize her personally. Rolls were brought out pretty promptly, and an appetizer was offered beforehand. We choose potato skins and they were good. All the food came out hot, and within a good time frame, we were just finishing the appetizer as the entrées were served! All of our orders were accurate. I was a little bummed to see that kids dont eat free anymore but the meal was still a good value. All in all this location is definitely one of the better ones, it far surpasses Douglasville or VR.
I had a filet mignon, medium rare, with mashed sweet potatoes and a side salad. Steak was cooked correctly and the sides were well prepared. Also had a house margarita which was delicious. Service was slow but judging from the now hiring sign and the low number of staff I observed, it is forgivable. The lunch was thoroughly enjoyable.
The server was excellent and friendly. The restaurant was clean and the manager was helpful as well
I sincerely hope no one will be treated the way I and my family were this evening...I feel so humiliated ....certainly none of the staff here would want themselves or family members to suffer such indignity ...serious need for adequate staff and competent management..shameful
Haley was an amazing server! She was quick to greet us and very nice.
My girlfriend and and I had lunch there last week, and I had told my server there was a problem with my order, she quickly came back with the manager, Nicole. Nicole was very helpful and resolved my issues beyond my expectations! The server was also pleasant. Great overall experience. Good food as well.
Jayda is the best server/bartender! Food was great and she kept my drink full!
Food and service are always great and if we have any issues they’re correctly quickly!
Burger wasnt good. The meat was very coarsely ground, tough and didnt have much flavor.
Always good quality food, definitely worth the prices and always good service
Enjoyed lunch! Haley W. was our server and she did an excellent job!!
Came in for a few drinks and dinner with some friends. Our servers name was Jennifer, and she made our experience great! She was extremely nice, and was happy to get us whatever we needed, even though she was busy. Must give credit to the manager for having properly trained employees that know their job!
We enjoyed our St. Paddys day lunch. Heidi was our server. She provided excellent service kept our drinks full and helped us by making suggestions. Food was well prepared and tasted as good as we expected. We will definitely come back soon.
Could not have been happier with the food and service.....and that manager Gavin...WOW! Great job team!
Jennifer Johnson is amazing!!! Definitely ask for her to be your waitress!!!
Went for free pie Wednesday and they stopped it. I ordered the 6 oz sirloin and I didnt taste good.
Morgan was the best server I’ve ever had, attentive, and funny will be coming back
Definitely try the pies, they are unbelievable! Make sure to leave room for dessert.
I ordered the rice with my salmon because the server suggested the race said it was very good and in fact it was like rubber I couldn’t even chew it! The only thing good about my meal was the bloody Mary although they could not make a double they had to add an extra shot which then they charged me more for the shot than the bloody Mary and added that to my bill when I disagreed with it the server got very rude will not return!
I ate here earlier and Jada was wonderful! She made sure our drinks were always full and brought our food out super fast! We could tell she was smiling through her mask - it made a difference. We’ll definitely be back and we’ll be asking for her for sure.
We enjoyed dinner tonight with Marie as our server. She recommended the Island Salmon when I was about to order the usual favorite of mine, Cedar-Planked Salmon. Im so glad she persuaded me. It was super delicious! She also had our food out in a timely manner and it was all perfect! Thank you, O’ Charley’s for our great dinner!
We’ve visited this location many times over the past 10 or so years & have never had problems. Today, we had a wonderful waitress. However, the kitchen clearly had some issues because we had to wait an unusual amount of time for our food. When it finally came out, my husband’s steak didn’t even look like a steak. It was swollen up - as if it were full of something. When he cut into it, the center was hot (it was a rare steak). He commented that it must’ve been put in the microwave. When we spoke to the manager, Nicole, she quickly got offended because, as it turns out, she cooked the steak and I guess got offended that he was complaining about it. She was snappy towards him for making a complaint. Super unprofessional & a bit silly. Again, our waitress was great - sweet & professional. The manager however needs further training on customer service 😊
It took forever to get a server at our table yesterday. The manager had to come and be our server. While others came in, sat down, and got approached right away 😒 I guess it was our skin color.
The food was great, Dre cooked my salmon to perfection
Kanyon was the best! Absolute made our day wonderful!
We had a wonderful experience. I had the Filet mignon with garlic butter and Ive never had a better steak in my life. The baked potato was delicious and cooked perfectly. To top it off, our server was so friendly and attentive. Her name was Bianca and the restaurant has a gem with her.
Friendly Staff, Server was Great and the Food was Wonderful...
Great service from Jordan. Food was very good also.
The Chopped steak was great! My server let me get a different side than the one that comes with it so that was nice. Sisi was a great server always refilling drinks, smiling, and offering if we needed anything more. Definitely will be coming back regularly!
I’m so impressed at how well this particular ocharleys does Togo orders compared to the location in a nearby city. They not only get the food out extremely quickly, but they also have designated Togo specialists which makes deliveries so much easier. And everyone that I have dealt with have been extremely polite. They seem to really take pride in their job and I appreciate it.
The service and food were great. I hadnt been there in quite some time so it was a good experience.
Melonie Gave Great service today on the bar!! Anytime your in the area be sure to visit her!!
The service was great, didnt wait long to be seated. Server Nick was very attentive friendly and all around a good server. Food was excellent, no wait, hot and ready, extremely delicious I highly recommend this place to all who want a great experience out to eat! 😊
Ordered the Thursday All you can eat catfish. It was mediocre, at best. I dont know when Im going to learn to go to a real fish and seafood restaurant if want fish. On a positive note, service was excellent.Went last night 07/28. Everything was excellent. Food was good service was great. Really enjoyed ourselves.
Good service, delicious food, not too crowded. Ill be back
I stopped by this OCharleys on my way back home with my siblings. The food was good, the waitress was amazing, prompt, and courteous, and the staff were great as well. Will definitely make a stop on my next time driving through!
Cody recommended the steakhouse nachos and they were amazing!!
My husband and I walked in to try to have dinner after getting up and walking out of IHOP for horrible service (we had sat there for over 20 minutes and never even got to order a cup of coffee)! We decided since OCharleys was right there and we were hungry and tired of waiting why not? Upon walking in the door we were informed that they were only going to be open for 20 minutes and we needed to know that!! Needless to say since you guys dont want the service you dont have to have it!! You may want to inform the little girls up front that a customer is a customer regardless if you close in 10 minutes.....we could have been seated and order in less than 3 minutes but not now!!!
The food was not up to standards...had to send the steak back was bleeding like it was raw when we ordered it well. The house frozen margaritas was weak with flavor..seems like it was more ice that mix. Then when we get the bill there was a 2.99 charge for the kids meal when the menu stated .99. Asked the manager and he stated that the price for the kids meal went up about 3 weeks ago and they were waiting on the updated menu. He said my apologizes sir and walked away...not really the appropriate response. I stopped by the hostess stand to verify the price for the kids meal and it indeed stated .99. She said dont look at kids prices that they were wrong...i said well then and have a nice day.
The food was great. Everything was done nicely. Lexi was an amazing server. She always made sure we had everything that we needed and made sure everything was done right. Definitely coming back again.
We are from North Tonawanda NY and stopped here for lunch. The service was beyond phenomenal. They were very accommodating and helpful. The food was absolutely fantastic. Definitely a 5 star place. Thank you for an enjoyable meal.
Got called a female and food was only at below mid level tier quality.
Food was good and filling. Leanne, our server, was a great server and she was very helpful. She made sure our drinks were full and gave generous portions of condiments when we asked for more.
Food was great had ribs fell of the bone yummy 😋
This review might be a bit long but I want to make sure I share as much info as possible. To start with Im normally a wheelchair user due to rheumatoid arthritis but with this restaurant I dont need my wheels. There are plenty of benches and seats for everyone if we need to wait and the parking spaces are very close to the front door. On top of that if I did need my chair the spacing is plenty wide enough inside to navigate stress free. I recommend it for anyone with chronic illness that might need help (from a cane, walker, or a support person, etc)Aside from that the food is good (and consistently so) but what keeps us coming back here is the staff. Weve had some amazing waiters, waitresses, hostesses, kitchen staff, and more. If anything is ever wrong with our meals (which is very rarely!) they are quick to rectify the problem. Weve seen the managers muck in with the staff and not afraid to grab a broom, deliver food, or take care of whatever needs to be done as well as stop by the tables to check and see if everything was up to standards.As a family of five they have comfortable booths that seat 6 that we love in the back and we are usually stuffed by the time dinner is over. We fill up on appetizers & rolls while talking and just enjoying dinner with the family and end up taking most of our entree home to snack on later. If we make it on free pie Wednesday we always go home with a bag full of food. As a family of 5 we usually average around $100 for our meal and then we add tips on top.Some things have changed during this corona outbreak but theyre staying on top of things by having diners wait in their cars and they call when tables are available if theres a wait. Everything is continually wiped down and cleaned (the door, tables, condiments, etc.) The tables and booths are far enough apart to give everyone plenty of distance and the staff is in masks the whole time.All in all we enjoy our local OCharleys and hope to see this restaurant around for many years to come.
The shrimp, fish and crab cake combo plate was wonderful. Everything was delicious. Our waitress, Leanne, was very nice and provided great service. We love coming to the Carrollton O Charleys.
For Mother’s Day we had Raye as our waitress she was phenomenal! We had a huge crazy crowd and she was so patient with us. This girl made it a very pleasant Mother’s Day for me and my family.
Place is full of s**t how do have staff that quit and have a person waiting to start a job then say you dont have resources to train. The resource is now available due to the less staff you have now. Maybe the owner needs better mangers
Came here today around 6 and everything was perfect! We had Leanne as our waitress and we didn’t have to ask for anything because she was already ahead of us! Wonderful customer service and people like her makes me happy I’m spending my money there! We need more Leannes!
Friendly staff, the food is good for what it is.
O’Charley’s always provides top notch service & delicious food. They are an amazing community partner!! Can’t say enough about how they support our local school. LOVE our O’Charleys!!
Good food , nice waitress I had . I had to request my seats be cleaned before I sat down because there were still crumbs on them . I also asked the girl to sweep the floor but she swept the seat instead ? There were so many employees walking around while it wasn’t busy at all and no one could properly clean the eating areas . The time I visited before this my rolls were stale . It’s like flipping a coin with this restaurant .
Good food, good atmosphere. Our server was very nice, attentive and made sure we had everything we needed. Their rolls and butter.....I think I gained about 5lbs! I love them! The free pie wasnt that great though... eat an extra roll and skip the pie! 😋
It’s an O’Charley’s so pretty much what you see is what you get with general atmosphere, lighting, etc. The menu is fine for the chain it is. The bartender was completely overwhelmed and there were dirty dishes everywhere. No one was helping out. Stopped for a beer and waited over twenty minutes to pay. I won’t be coming back. Table service is friendly, but everything is slow here. FEB ‘21
We had an excellent meal with great service. I always order brocolli triple steamed because I dont like it raw and hard. Tonight it was the best I ever had. The staff seemed to be practicing Covid protocol well, constantly sanitizing and keeping everyone at a safe distance.
This location is better than Villa Rica thats for sure when it comes to the people who work here. Bartender was amazing at this location. Food was what you would expect.
Could not rate because we never got waited on, at the bar no one else several wait staff around ? I guess I sat in the wrong place or had gang colors. JAMES @ Ruby Tuesday help us today. I tip fairly better than the average bad hair guy. Maybe next time will be better anyway it is Halloween Week 🎃
Delicious foods! I had the grilled blackened salmon rice & broccoli... great combo! Very filling! Very flavorful! It was absolutely awesome! Hope to return soon!
Love O’Charleys the food we received from them for our football players an cheerleaders was awesome . Always a great meal an everyone loves those rolls!
Our server John was great. Fast service, and my Louisiana Sirloin was perfect. They were clean, distanced and masked. We waited in our car and they called to let us know our table was ready, faster than expected. I will definatly be back to this restaurant.
Food was ok. Service was great.
Only positive note is the food was good. Service was the worst I have ever had anywhere. Our waiter (Sol) didn’t refill drink without us asking. Once we asked for a refill and it took over 10 minutes to get. He didn’t bring the side salad until the meal which it was suppose to come before. We asked for an extra plate when he brought our food and he finally brought it when we were finished. We asked for bread when we ordered and we ended up having to go to the bar before we ever got any...20 minutes later. He completely didn’t care and didn’t hide it. One time waiting for him to bring a refill we flagged down the hostess (Sarah) and asked for water. She literally just went and told him. Still took another 5 minutes for him to walk by and say he was going to bring water back. The worst part was they weren’t even busy. Do not recommend and will drive to another town when we eat O’Charles in the future
Today me and my family stopped by for lunch and Chloe M was our waitress. She was awesome and made our experience very enjoyable! Will definitely come again. Nothing like good food and great customer service!
Heidi was super nice and displayed a truly fantastic attitude! We could hear her being just as nice and kind to others all around us. Because she was pleasant we enjoyed our experience.
Absolutely the best O’Charleys ever! Heidi was our server. She was amazing. Had such a great time. The food was terrific. Southern Charm at it best!
Aliyah was great. She gets all 5 stars!!!
Had a wonderful dinner with my wife.The service was friendly and helpful, we were seated almost immediately, and our server, Joshua, was very nice and attentive.We came on a weeknight, so it wasnt too crowded, but still very busy.Lots of different age groups were there: older couples, families with young children, college students celebrating some event, etc. And no one was being inconsiderate or inconveniencing anyone else. Very nice!Our food was great and was served hot. (Joshua gave us plenty of warning, and still almost burned his fingers!) Everything was delicious, good portion sizes, and reasonably priced.If you happen to go, and youre not lucky enough to have Joshua as your server, I believe that you will still have a good time.Oh, and as a Veteran, I really appreciated their partnership with the Folded Flag Foundation, as well as all that they do for the Servicemen and women of our great country. Keep up the good work!
My husband and I had a great dinner at the Carrollton, Ga location after a long day of driving. Excellent ribs, filet mignon and wine. Our servers Shelby and Lynda were very attentive and personable. Thanks girls!
Garrett was our server and did a great job
Not a good day for one of our favorite places to eat. Rolls- left no butter. Chips and dip - dip was cold. Chicken - over cooked. Fries - over cooked and to salty. Was asked if need refills on drinks, yes - received after about 7 minutes and food was to cold to eat then. It was not that busy this day. I would still go back again. Just giving rating and comments .
I give this place a five for persevering and overcoming a restaurant full of unexpected large groups: tow of twelve or more and one of thirty, plus regular guests. We waited a little longer for a waiter, but soon enough the kitchen was cranking out orders and all was well. Great manager, too. Came over and talked to our table even though controlled chaos was going on around him! Of course, the food was great!
Amazing service and amazing food just like always.
Good food, good service, good atmosphere. Had gift exchange with my daughter. I had the southern honey drizzled chicken with mashed sweet potatoes and broccoli. The chicken was crispy crusted, yet the meat was tender and juicy. Everything was just right. My daughter had the chicken tenders with fries. The portion size was so good that she had to take half of it home.
We definitely loved it! Lexi our server was amazing!! She was great making sure we had everyone had everything. She was frantic
Early dinner to see a movie. We chose Loaded Potato Soup as our side. I ordered the French Dip sandwich. My wife ordered the Steak and Salmon. Great service! Never had to ask for drink refills. Food came out really quickly. Everything was great and tasted awesome!
My wife is from Savannah and has never heard of an OCharleys. Dana was our server. She is fantastic. Wonderful service. We will be back. Our first experience exceeded our expectations!
Need to pay attention to detail. Well done means well done not raw!!!! The place could be cleaner. Food took a long time and it wasnt even busy.
I had the bourbon glazed salmon! It was delicious. Leanne was our server and she was spectacular. Kept our drinks full and catered to all our request.
What a great experience. The food was unbelievably good, as was the service. The hostess and server were both very friendly. We will definitely be back soon.
The food was horrible! We order prime rib for two, and both got returned. The Alpo I feed my dog has more flavor than steak. Service was good, but doesnt make up for the food. Returned my entire plate and when the check came, we were charged full price.DO NOT WASTE YOUR TIME OR MONEY!
Garret really took care of us ! We had a great time
We had a wonderful dinner at the Carrollton O’Charlie’s tonight. The food was so good and our server, Leanne, was the best. She took great care of us and we will definitely be back!
Me and my friends showed up to on a Tuesday, and were excited to see that they had a great deal on limitless chicken tenders. The wait staff was extremely pleasant and we had an overall great experience. The service was slightly slow, but it was overall a great experience.
My Mother and I decided to do lunch here. The quality of my food was not good at all. I ordered the steak, broccoli and baked potato. Let me just say I normally ask for a to go box, but I left a large portion of my food to be thrown away. It was terrible. The only reason for the two stars is because of the nice server. We will not be going back here, to waste money every again.
Our waiter Garett was awesome !
My husband and I came to OCharleys Wednesday night and we had a waitress name Shelby, she was remarkable, everything we ask for she was was right on it, never had to ask two or three times for anything. Great smile, respectful and such a pleasure coming in and her being our waitress. You al ad o have a waitress named Dana and she is the bomb as well and I hope u will recognize these two ladies. You cant help but to wish these two ladies the very best.
Great choice for lunch. All you can eat soup & salad w/ bread. Our salads were very fresh, soup I choose was a mexican type soup, but my friends chose loaded baked potato soup. I think i should have ordered that too, but we had a great waitress and the atmosphere was warm and inviting. It was free pie Wednesday and French Silk was an excellent way to top a good lunch.
Went in to eat some lunch today - my lunch food was outstanding and the service was very friendly! I was very impressed how all the team members were wearing masks and sanitizing. My wife and I will definitely be back!
Food was good but service was terrible tonight. Manager and hostess would not separate a table to make us a place for our party of four. We were made to sit in a booth even after asking for a table. Our server was slow, lazy, or just didnt care. We had to ask for refills, more rolls, dessert etc then had to wait a ridiculous amount of time. Wont be returning anytime soon.
Clean restaurant. Everyone was nicely spaced. Food was hot and tasty. The waitress was very nice. Good experience overall.
Bad experience when the waitress tells you how you are to let her “officially” greet you before she takes your order.We both ordered side salads which should have come out before our entree so we took it to go so our meals would not get cold while we waited for our salads.I do not believe a customer EVER needs to be chastised by a wait staff even if they are rude which we were not.Food was good wait staff horrible.
The food is not worth the money youre paying. Service sucksWont be going back here
I’m currently waiting on my lunch, I was unaware that at 1230pm; I would have to order from the “Brunch” menu. In addition, I didn’t know that getting a drink refilled would be near impossible since I have yet to be asked for a refill at 1:15pm. It took 20 minutes to get the rolls because they had to bake them. I’m now 45 minutes into placing my order and I ordered a side salad and still have yet to receive it. Other o’Charley’s I have visited have always had great service with managers coming around to speak to the customers. I understand it’s Sunday afternoon and people have left church to eat with their families, but bad service is no excuse.
Food was good, Jordan was a great!
The food including steaks tasted microwaved. Ordered salad never received and still stuck with $76 meal.
Came for dinner, approx 8pm. Service was really quick and pleasant. Food and drinks were excellent. Prices reasonable. Had the fried green tomatoes (really good!), crab cake and sirloin, with baby green beans and loaded baked potato. Excellent! Really enjoyed the meal! Ive been here for lunch also, really jumping!
Best restaurant I have ever ate at. Everything there is great, the food, the service, everything. The steaks, chicken, or any meats at that is tender and juicy couldnt ask for anything better. The side dishes are also wonderful, the salads are very fresh. I highly recommend this place to everyone who wants to have a great meal. As far as acholic drinks though Im not to fond of, that is one thing they can do better on when it comes to mixed or poured drinks. But I still recommend this place for their food.
Melanie was awesome tonight , excellent service at the bar !
The service was good. The waiter was great. The Louisanna sirloin my fiance was eating was tough ..My prime rib steak had no taste to it. The sweet tea was watered down n weak tasting...
Visited the Carrollton location on November 18 to have a steak,baked potato and salad. My steak looked and tasted like it was cooked in a microwave. I thought steaks were grilled but there were no signs of being grilled. Shelby was a wonderful server by the way.
Well, it was actually an eventful night. To make a long story short, we waited about an hour and a half for our food, it came out cold. We asked to speak with a manger so we could rectify the situation, she came out from the kitchen and immediately apologized for our inconvenience and told us the honest truth about how our ticket had been lost in the midst of the chaos within the kitchen and she was deeply sorry, she offered to replace the food AND take care of our ticket and that there was no excuse for what had happened. The customer service we experienced tonight was somthing you dont see in a lot of places anymore, I was ecstatic to see someone who actually cared about the customer and ready to fix what needed to be fixed. ALSO our waitress tonight was the real MVP in keeping us refilled on drinks and bread thru the whole shindig. Rachel shout out to you! You ROCK!
I have been avoiding dining in a bit because of Covid but went to the Carrolton OCharleys a few days ago. I was pleasantly surprised! The food and service were amazing as always but I also felt very comfortable with how clean everything was and how they were handling social distancing ect. Will definitely be back.
What a wonderful surprise for the area. Staff that was nice, polite and respectful. They knew the menu and the food was good. The manager checked on all the guest and the portions were just right. A new go to when we are in the area.
This store is progressively declining. The booth seats are getting torn and lumpy. The store is starting to get a mildew smell. The quality of food is inconsistent. Sometimes its good, other times its undercooked, over cooked or the tenders look like scrap pieces. You never know what youre going to get.
Excellent service by Desiree, shes been here 2 years. Salmon Bowl and Louisiana Sirloin were great. Also had Frozen Strawberry Lemonade Pie and Double Crusted Cherry Pie. Never a disappointment with dessert. General Manager, Laura Glowacki was very personable as well and active in the restaurant.Love this place!
Dinner seems to have the best chef in the kitchen. Sisi was a great server, very attentive. I recommend the cedar plank salmon.
It seems they’re never really busy but have the slowest service. The last time we went, my food came out warm... not fresh, but warm. Very disappointing. And the waitress couldn’t get our tickets correct. They food was still good. But don’t get me wrong, my last experience went well & the waitress was really nice. I guess it depends on the number of your party... it seems, if the service will be great or not so great.
Kasie was a fantastic waitress and has a beautiful smile!!!!
I usually love going to O’Charley’s restaurant. However, recently I had an experience that left a bad taste in my mouth. I ordered full course meals for my partner and I online; both of us got the New Orleans Cajun Chicken pasta, salad, soup, rolls, desserts and drinks. We went to pick up the order and they had everything ready except for the drinks. We asked about the missing drinks and I told them I purchased everything online. One of the managers said the drinks didn’t show up in their system and we couldn’t get drinks unless we could prove we paid for them already. I literally had to pull up my confirmation email to show them everything I paid for. We finally got the drinks after so much hassle. When we got home to eat the food, we noticed that the quality of our pasta dishes were very different even though we got the same dish. My pasta had a lot of chicken, onions and bell peppers in it. My partner’s pasta barely had anything in it besides the noodles. We were very disappointed with the hassle of picking up our food and then coming home to find out the food was not up to par.
Food was good only complaint is the childrens pasta with marinara sauce with spicy and my niece couldnt eat it all though they did switch it to Alfredo sauce for no charge
It okay not the best food had in some time but still good just surprised that prime rib was not on the menu any more.
Very disappointing when we received our main course. We requested our steaks medium and received both plates well done. Manager asked if we wanted to return them and wait for others but we did not have the time to wait. I thought that they would removed them from our bill. Instead of removing them from our bill. They removed a appetizer which was half the cost of one of the plates. Poor management decisions knowing we are regulars and no sense of customer service.DISAPPOINTING!!!
My server was Jada Swafford and she just served me and the service was outstanding. Full drinks and checked on us very often. 10/10
We ordered prime rib for 2. We ordered fried green tomatoes.PrimeRib was way over cooked- & it looked like a flank steak-not to mention the size of it ! If it was 8 ozIm still 21 !!! Our waiter took good care of us at first, but My husband and I ate most of our lunch with nothing to drink !! We had to ask other waiters to help us !!! Not a great day for us.
Great waiter. Food came out fast. Dirty silverware and plates turned me off before my food even came out. Catfish was burned on the top and soggy on the bottom. I had fries as a side so I couldnt understand why because they werent greasy. LOVE OCharleys but this one wasnt the best. Sorry Carrollton.
Great service today. Which made up for a fairly good meal. Chicken fingers were very good but the steak was dried out and flavorless. The potato skins were very good. The other diner with me had the Salmon which was dried out as well.
The food and service was good
Total reviews rating 4.1
199 Reviews for OCharleys Restaurant & Bar 2023:
Review №1
2022-02-01Garrett was one of the best servers I have ever seen! He works so hard and is extremely nice to everyone even when he’s rushing around, he still took amazing care of us!! If you go to ocharleys, make sure to have Garrett as your server. And the food? AMAZING! MUAH!! Even the host, Hannah, was super sweet and helped us with everything we needed. 100% WILL be returning. LOVE IT HERE!
Review №2
2022-06-01Enjoyed our meal. One was chicken fingers and fries. The other was nachos with a side of onion rings.
Review №3
2022-06-11Had a great time there, everyone was so friendly and had great customer service. My server Kanyon was incredible and very helpful. Made sure everyone was taken care of and all the food came out exactly how we wanted. Definitely coming by again and requesting the same gentleman to take care of us!
Review №4
2022-05-15Our experience was amazing! Gavin was great and checked on our party frequently to make sure we didnt need anything else. Honestly, it was one of the best services Ive had at a restaurant in a while. Everyone in our party loved the food as well.
Review №5
2022-02-27We went to celebrate a family member achievements. 25 people. Very impromptu. The service was good and the food was better! Definitely recommend for the value conscious when serving large groups!
Review №6
2022-06-26Some really good shrimp! Everytime we come here its been great. The service is great and the food is always delicious. Even if there is an issue with your order, management goes above and beyond to make sure the experience is enjoyable. Weve been coming here for over two years now and this is why😎💯
Review №7
2022-05-01My husband and I ate here on a busy Sunday. The food was delicious, and our waiter was attentive. One person stood out amongst the others - that is the young man who delivered the meals. I asked his name, and they told me it was Race. He went above and beyond with our table, the table next to us, and a couple other tables that I saw. He doesnt just deliver the food and rush back to the kitchen; he makes sure everything is as ordered, asked us about dressings/sauces, etc. and smiling the whole time (like he had all day to wait on us). This young man is an asset to the service industry!
Review №8
2022-06-08The food at O’Charleys is always amazing! Our sever, Cayla, made the experience though! She is so quick and super friendly! I love having a GOOD server and her peppy attitude just made my day so much better. Will definitely be requesting her section in the future!
Review №9
2022-06-12Had the best night out. Our Server Kanyon was amazing, friendly and very up beat. Between us laughing and him making us laugh. It was a great night. Will definitely come back as long as we have our awesome server.😊
Review №10
2022-06-19I stopped going here a year or so ago, I was not satisfied with the quality of the food or the service..As a restaurant owner it was disappointing. I saw something on the menu today and thought I’d stop in. The food was incredible. Balsamic Chicken was very tender, juicy and flavorful. The servings were adequately proportioned. Our Server Tamara was so spot on I left her a 50% tip. I asked for the manager to compliment the young lady. As we spoke I found out he was recently awarded the management position from being a cook..I was impressed with him helping his servers run food, and his knowledge of the position he now carries. His name was Gavin and he’s definitely attentive to the customers and staff! What a change. I will be going back. Way to go Carrollton O’Charleys