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Phone: +1 404-719-0170
Site: https://www.orangetheory.com/en-...
Opening hours
  • Monday:5AM–8PM
  • Tuesday:5AM–8PM
  • Wednesday:5AM–8PM
  • Thursday:5AM–8PM
  • Friday:5AM–8PM
  • Saturday:7:30AM–1:30PM
  • Sunday:7:30AM–1:30PM
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Total reviews rating 4.7

67 Reviews for Orangetheory Fitness 2023:

Review №1

2022-05-13

Love the staff and coaches! They are very down to earth, so friendly, and know everyone’s name. Set class times work best for me and the workout changes everyday so it doesn’t get boring. I like the Lift classes (weights only) the most. It works for all fitness levels too.

Review №2

2022-06-22

Love the workout, but really disappointed in the tactics used to lure people in with the most recent June special. Was told one month free and then ten dollars off for the next month. The text I received did not mention that I would have to fully pay for a heart monitor that they use for the course in order to receive the promotion. Pulled up to the studio very confused with the front desk associate who mentioned this last minute before the class. I also asked if there was an additional fee for the payment plan or I would pay outright and upfront, the associate stated no, but it looks like each transaction is taxed and Ill end paying more which is what I wanted to avoid and why I asked first. I am Annoyed, but I will be enjoying and using my membership to the fullest. Just remember with anything, always ask additional questions (call) before wasting your time and review that receipt before you leave. I hate business practices that withhold information or inaccurately display fees in conversation. If the workout is elite then these shady practices arent necessary.Additional: Called today to move my morning class to the 7 PM afternoon class, arrived on site to be told rudely by the front desk that class was canceled we alerted everyone but you. I got a mouthy uncaring disrespectful tone while I wasted yet more of my time arriving for a work out to find out not via email not via the application and not via text that everyone else received information that the class was canceled but they didn’t bother to tell me when I asked to just cancel after all of this because clearly I’m not wanted here she goes into saying there’s some contractual agreement well I didn’t agree to be miss treated I didn’t agree to be ignored I didn’t agree to waste my gas in time so I would love for this to end this is a horrible location full of ignorant employees. Spend your money elsewhere I’m sure you’ll have a much better experience.

Review №3

2022-08-30

I was visiting the studio from out of town. It was cute to see a sign at the front desk welcoming me, although my name was misspelled (a 4-letter word). The front desk was ok. Not particularly engaging, e.g.... Welcome, where are you visiting from, etc. (I dont need the small talk, but I come from a similar background, so I know its essential). The class was great. The floor workout was short of exercises, considering the long time block allocated to it. Music selection was alright.

Review №4

2022-04-12

After being an Orange Theory member for the last few years, I will not be returning after awful customer service at this gym. I called to cancel my membership on December 27th. After checking my bank statement on April 7th, I saw where I was still being charged monthly. When I called the studio they said where they saw I called but did not see the email I was told to send requesting to cancel my membership (which I sent) and that they would have a manager call me to refund the charges. I never received a call from the manager but received an email days letter telling me he would not refund the charges because he could not find the email. And that I also needed to fill out a cancellation form which I was never sent and was never mentioned when calling the studio to cancel. In the past when have canceled or paused my membership when I wouldnt be able to use my membership I never received such awful service. Its clear that use sketchy tactics when you want to cancel so that they can continue to charge you. I would not recommend this studio.

Review №5

2022-03-01

10/10!! First off they give you a warm welcome with tons of Information. The trainer and front manager were very nice. The class was challenging yet so much fun. I already have class pass so I didn’t get the membership but I will be back for single classes. I highly recommend!

Review №6

2022-02-01

Absolutely nothing to complain about with this OTF. Started in Jan 2020 and have been going on and off for the last 2 years. Staff is friendly and treats you like no time has passed. Coach turnover can be high-ish, but that’s more a testament to the quality of the coaches that come through - there hasn’t been a coach I didn’t like in my ~75 classes I have attended.

Review №7

2021-11-01

Love this location. Plenty of parking. I go at lunch time during the week so I usually get Josh and Meghan as my coaches. They are very motivating, make it a point to know everyones name in the class, and quick to correct my form on the weight floor so Im always getting the most out of my workouts. Ive had other coaches as well, Dani, Georgia, Parker, and more. They are all so great and bring me different weights depending on if they see me struggling or think I need more of a challenge. The girls (and Chase) at the front desk are very sweet and welcoming as well, especially Bree and Brooke! Im not a huge fitness person, but they all help to make it so much easier to get me in there!

Review №8

2021-11-30

First of all - love orange theory and the workouts!For this particular one, I came here 4 times when I was visiting for thanksgiving. The gym was much more spacious than my home gym which was nice. Justin was my favorite coach of the classes I took because he really tried to learn our names :) I felt bad I wasn’t coming back for a while!I just have 2 small complaints which is why I gave 4 stars instead of 51. The lockers don’t have locks :/ (my home gym does so I was used to that)2. They pick for you where you start. I was going with my gf, so I just called ahead the last 2 times to make sure we were next to each other. I guess most people go alone to this location?

Review №9

2022-03-05

The studio is great. The trainers are out of this world awesome. Stays and the crew are far and away the most awesome and committed trainers ever!The policies? Terrible. We are moving out of the state and want to discontinue the membership. Can we do it in the app? Of course not!! Can we do it on the phone? Of course not! Why? “Because it’s easier if you come in to the studio to do it.” Easier for whom? Certainly not the customer. I’m driving across country now to our new home. Easier for orange theory. So I’m required to fill out a paper document so that I can stop a subscription. Oh and I have to pay an additional 30 days even though there is no orange theory where I am going to. Ethical to create barriers to discontinuing a subscription and then creating more barriers before it ends? Ethical business practice? You all must decide. In a state where people fight for freedom of choice even when it spreads disease is it a surprise that I don’t have the freedom to easily discontinue a credit card payment? Hmm.Addendum:The manager who is no longer there called while I was on a cross country trip and made this right. Thanks!

Review №10

2022-06-08

Fun studio! Great coach and staff, and the workout template was great

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