OReilly Auto Parts in Brunswick
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Brunswick, Glynn County, Georgia, US
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Site: https://locations.oreillyauto.co...
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–8:30PM
OReilly Auto Parts in other cities:
I will continue to use this parts store. I bought brake pads, there was some issues with determining the correct pad, and the box I bought had mismatched product inside which further complicated my experience. I installed one set from the box, the second set didnt fit so I went back and explained myself. Dom helped me the first time, and when I came back the second visit. He listened to me, thought my situation strange, so he got a manager in to listen. They both helped me find the correct pads, gave me a discount for the inconvenience, and I got a refund on the original box I bought. As long as I keep getting this kind of service, thats the only place Ill buy parts.
The staff are very friendly and knowledgeable about vehicles, even rare old ones. I was traveling through town and broke down, and they worked with me for 4 hours to find out what was wrong with my truck and get the right parts to get me back on the road. I couldnt have done it without them.
I talked on phone and described exactly what I was looking for. The employee reassured me they had it. So I drive 10 miles to their store, and was told they did not have what I was looking for. Instead they tried to sale me something I did not need for $149.00. Waste of my time and gas.
Total reviews rating 4.5
107 Reviews for OReilly Auto Parts 2023:
Review №1
2021-12-22I needed a hood shock, wiper blades and windshield fluid. Mike and Brandon went above and beyond the call of duty to help me! Recommended 100 %Doggo waiting paitently for owner in the store :-)
Review №2
2022-02-03OReilly Auto Parts offers the best customer service at really competitive prices. Plus they have the excellent lifetime warranty on many of their parts. I wont buy auto parts anywhere else other than OReilly Auto Parts!
Review №3
2022-01-07I stopped in on my way to the dealership and asked the nice young man if he could put a code reader on my car. He was happy to help and had me take a picture of the code. This is the 3rd time my check engine light has come on in a month.
Review №4
2022-06-25Great knowledge on parts and some problems with automobile..some of the clerks have led us to good prices mechanics that repair ours automobiles...half the cost of some dealership.. check them out.
Review №5
2021-09-11Jim, the Store Manager, went above and beyond the call of duty to ensure my family and I were able to get back on the road and to our destination. He treated us with dignity and respect and the kind of attention that a family member would offer. We are truly grateful for him and the prompt, accurate, and considerate customer service we received. Thank you, Jim!
Review №6
2021-08-08Nathan was superb. His customer service was outstanding. He helped me find the parts I needed quickly and even showed me how he installed them so I could handle it myself next time!
Review №7
2021-07-18Traveling home after vacation and stopped to have a check engine looked at. Michael, an assistant manager came out and quickly told us what the code meant and whether or not we could make it home to our mechanic. Appreciate their service!
Review №8
2021-06-10I had a great experience shopping with them a few days ago, they really came through for me, I am working on a older model Jeep, and I needed a part, I called several other Auto stores, but they were out. And just so happens, I called OReilly and they had the part. I was very pleased.I kinda messed up the name of the part the Mechanic told me to ask for, but the OReilly associate knew exactly what I was trying to say, and had it ready for me, with a smile. So hats off to you guys.
Review №9
2020-09-19Super fast. Called ahead and my part (battery) was ready for pickup. The Store Manager, Jim was kind enough to install it and take away the old battery. Great customer service and they were even kind enough to wear masks while on duty interacting with customers. Id definitely go back and would definitely recommend over other auto parts stores.
Review №10
2022-02-25Knowledgeable and helpful staff. I highly recommend here instead of Autozone or Napa.