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Phone: +1 912-554-9980
Site: https://www.pandaexpress.com/use...
Opening hours
  • Monday:10:30AM–9PM
  • Tuesday:10:30AM–9PM
  • Wednesday:10:30AM–9PM
  • Thursday:10:30AM–9PM
  • Friday:10:30AM–9:30PM
  • Saturday:10:30AM–9:30PM
  • Sunday:10:30AM–9PM
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Total reviews rating 3.7

199 Reviews for Panda Express 2023:

Review №1

2021-07-25

July 24 visit at 9:00 PM They said they closed at 8:30 and so they couldn’t cook anything for us. After a bit they agreed to make some fried rice and unfortunately they did not pound out the clumps enough because it was very very clumpy and also lacked any flavor. The orange chicken was dry and tasteless. They originally offered us teriyaki as an option but when they brought it to us, they gave us honey shrimp instead which was soggy and gross!!! Very disappointing. We go to ALOT of different pandas. This was by far the worst we have visited. Such a shame. If the business closes at 9:30 PM, YOU COOK UNTIL 9:29 PM NO QUESTIONS ASKED!!! Who wants to go order food from a place that’s going to serve cold, soggy, dry, plain leftovers???? You will drive your guests away. Manager on duty, please take heed.

Review №2

2022-05-14

Everyone was nice & service was quick. I want to particularly praise Ms. Susan. We told her of our toddlers anaphylactic food allergies & she was very thorough & knowledgeable about cross contamination on the grill top. She made safe suggestions & our girl was able to enjoy it. Honestly, I had to hold back the tears right there b/c it’s such a relief to have someone take FA seriously, especially when it’s your child that is so limited & you just want them to enjoy something & not have to eat the sameOle same ole. Thank you so much, Ms. Susan!!

Review №3

2022-04-19

Too focused on portion sizing. Multiple customers ahead of me had to complain to the manager about the portion sizes. She was insisting that 4/5 pieces of chicken was the correct portion for a kids meal. I have never seen such a determined focus on portion sizes at any Panda Express. Typically they are very, very generous with their portions. After seeing how other customers were treated, I chose to simply leave rather than continue the same argument that the previous customers were having.

Review №4

2022-04-03

The food is good, like at any other panda-restaurant. but the weird was on when one of the staff explained to us, that she was sure, that she had seen us before. i mean: no, we never been there before. but if we were...why would that be such a surprise? i mean, dont they have regular customers? if not, why?

Review №5

2022-04-21

The food was okay it was my first time eating there. I didnt like the egg rolls at all. I didnt like the ingredients inside my egg rolls. Im used to seasoned cabbage & carrots; I dont what was in their egg rolls but it wasnt good

Review №6

2022-07-06

Yup. Accurate reviews. Unfriendly staff. Poor customer service. Charged .99 for a tiny ice water. Asked for plates and forks for 6. Gave us 6 forks 4 plates. Good thing we dont live here and just traveling through..

Review №7

2022-06-10

This place is a joke. Kiki and her friend are BEYOND rude. We were traveling through the state and wanted dinner. To our surprise as we are walking inside we are greeted by Kiki’s friend (who they both chose to talk about us over their headsets) to tell us they were short staff we could order in the drive thru if we wanted to eat. We asked if we could use the restroom and order inside and the girl said “I guess since you’re already inside”. Once again, we are traveling through the state and we’re told we couldn’t eat inside because they were short staffed. So we chose to eat outside. We knocked on the door to see if we could throw our trash away and the girl that originally spoke to us said no. So I left my trash there. Poor customer service. Will never stop here again just because of these two girls.

Review №8

2021-07-23

Went thru the drive thru ordered and paid and was told to pull up and wait. 20 minutes goes by and I still have not received my food. I go inside and have to wait since there was a line. After receiving my food and making me late for work. While driving to work I open my food and notice theres more rice than anything else. There was literally 8 pieces of orange chicken. On top of that the food was called because it was sitting there for 20 minutes and no one even bothered to bring it to me. I would like my management to reach out as I would like a refund for my $8.37

Review №9

2022-05-06

Went through drive thru, it was almost 5pm, I couldnt get any sweet tea, the lady at the window said she didnt have any sugar in her teas right now, as I was the only car in drive thru, I asked can she sweeten just one urn, I was told no, that if another car came thru, she could not have them waiting,, the food really aint that good.When I was done I asked for my receipt, said I would like to take the survey, she told me that they dont give receipts & they dont have surveys, well I found a survey for them, but you cant take them if you dont have information thats on the receipt.Not happy with them at all

Review №10

2022-04-30

Been to Panda Express in Brunswick at different times of day.. It used to be good and plate size portions were well above minium. However this is the 3rd time we have came and they refused to cook anything like teriyaki chicken.. 1st excuse was they were about to close, but it was only 530 pm.. 2 nd time was 630. Today they said they only cook it in the morning now .We wont be back for a 4th time for the Brunswick Store. Also the AC wasnt be working.

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