Kerbside pickup
Yes
Papa Johns Pizza in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff wear masks
Yes
Popular for
Lunch
Yes
Dinner
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Atmosphere
Casual
Yes
Payments
NFC mobile payments
Yes
Phone: +1 770-495-4600
Site: https://locations.papajohns.com/...
Site: https://locations.papajohns.com/...
Opening hours
- Monday:10AM–11PM
- Tuesday:10AM–11PM
- Wednesday:10AM–11PM
- Thursday:10AM–11PM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:10AM–11PM
Papa Johns Pizza in other cities:
Comments (175)
I placed my order at 730pm. It is 916pm & they’ve yet to even start my order. There should be a message that advises your order will take 2 HOURS to be delivered. I’m literally 1.4 miles away. However, I didn’t want to leave my children home alone. Every time I order from this Papa Johns the wait time gets longer & longer.
Hello for those wondering if papa John has any racial issue it does. Employees will cough on pizza before and after cooking.
Do NOT order from this place during busy times! Had a miserable experience Friday night 12/3/21. They are wickedly understaffed and will not produce your pizza in a reasonable amount of time. Go to Dominos.
All around horrible experience! I sat at drive thru window for more than 5 mins w/o even being acknowledged. After knocking on window to see if drive thru was even open a rude girl (pictured below) comes to the window and just says well I need your name. Abt 5 more mins passed before I was given my cold pizza w/ abt 2 inches of crust making my large pizza essentially a medium. No sorry for your wait or thank you for your purchase.. Only decent pizza with horrible customer service. I will NOT be returning.
I feel some type of way...The manager and one driver/counter person were just out back smoking and both came inside, driver takes my order manager takes my card to pay, then without gloves on start to handle the raw dough to make my pizza! Eww! what the hell
I placed an online order at this location, store 0774 & let me tell you.....Dekeem made sure my order was filled to perfection, it was fresh, hot & OMG....my taste buds exploded with great joy!!! Please make sure he does your order....you will not be disappointed at all. And Benjamin, the driver, was amazing too. He was polite, friendly & professional. You could see his smile through his mask. The wait time to get my food was in minutes. These guys are on it!!! Thank you so much Dekeem & Benjamin for this top notch experience!!! You all are awesome!!!!
Janine was horrible while talking over the phone. She seemed very incompetent on ringing stuff up . She was so rude n had no patience for for the customer not a good person to be working the phone
This place has really pppr customer service. The wait time in the Papa Johns ap alerting you to estimated wait times does not apply to this place. Get your Papa Johns somewhere else. You will get it faster. This may be the last time I go to this location.
Had no issues, and I like the drive up window for pickup.
Not a big fan of the crust but I like their sauce
I’ve ordered here 3 times every time I order it takes up to 80mins to get to me. Today I ordered and they didn’t even bring my whole order and on top of that the pizza was cold af. Like how is it in a warming bag yet it’s cold af. Definitely my last time ordering here.
Papa Johns has always been my favorite pizza place.. I recently moved to the area and this Papa Johns location is very disappointing. First time I ordered, the order was completely wrong and missing few items. I called and they expressed annoyance at me and said I can come pick up. Today I ordered again and I ordered a large 5 topping pizza but there are only 2 pieces of each topping and just looks like a plain cheese pizza... My wings are the wrong sauce also.. Sorry.. Never again.
Ive never had a problem ordering from this store before. Tonight was a different story. I placed an order online at 6pm and was given a 28min estimate. Two hours later, I called the store wondering where my pizza was. The first time I called the store, there were people talking in the background and no-one answered. I hung up and recalled; I was immediately placed on hold. After speaking with someone, they told me my pizza was out for delivery and they didnt offer any other resolution. My 28 min estimate now says possible delivery @ 8:30p. The kicker is I live less than a mile away. I called again, and asked for a manager after another 30min went by. After explaining the situation, and asking him if he thought it was right for me to pay for a cold pizza that was three hours late, he reluctantly removed the charges from my account. I didnt get my pizza until almost 9pm & it was cold; Im glad I didnt pay for the cold pizza.
Idk if i stupid but. 40 min eta then 15 min wait no eye contact everyone walks away. Ok you dont need my $.
Would leave zero stars if possible. Spent $55 on pizza and was sick for two days. Me and everyone else in my household were explosive diarrhea and projectile vomiting the entire rest of the night and the following day.I’ve never had a problem with ordering food before in my life. I called the store and spoke with the manager. She promised there “pizza insurance people” would call me shortly. It never happened. I called again today with little to no help. She gave me the supposed GM’s number and I called him only to find out he wasn’t the GM.DO NOT EVER BUY FOOD FROM THIS PLACE. I WOULDNT RECOMMEND THIS PLACE TO AN ENEMY.
I get Papa Johns for most of my pizzas. I was really disappointed at this location. Very little to no sauce on either large pizza. The sauce is what makes their pies taste so good. The crust tasted like it was bathed in garlic butter, probably noticing the heavy taste since the sauce was missing.
I drove almost 30min away cause this is the closest papa Johns, when I arrived home instead of 3 large pizzas I got two medium in large boxes. After calling the store the manager whos name is Harris requested in order to make there mistake right that we drive out there to pick them up. Unacceptable. They could have credit us or something. I have worked in the food industry before and my wife as well. Very unprofessional.
On yesterday I ordered pizza which arrived almost 30 minutes after its delivery time. On a normal day I would have been okay but yesterday I found the staff to be unapologetic and the service poor.My family was visiting my father in the ICU at Gwinnett medical and there was a large family grieving their son. My family had brought dinner for the 5 of us and I thought it would be rude to eat in front of them as we didnt have enough to share.They were starting to head to Mc Donalds so I said dont worry I ordered pizza and it should arrive in 30 mins. Thinking I was doing something nice but an hour later the family had to go and get food for the little ones and my pizza went to waste. A gestured from my heart failed.I order from papa johns all the time and Ive never had such poor service. The driver didnt say sorry for being late he actually didnt say anything. If you have the ability to update the tracking app when the driver is behind you should do so in the future. If I had.not already given a tip I would have not given one as your staff and service did not deserve a tip. I am going to pray its just this location that has poor service but you ruined my evening. I will post this to the reviews for this location so if a family at the hospital ever considers ordering from this location they will reconsider.
Ordered a pizza almost 2 hours ago. Expected time of delivery was 5:30. It is now an hour after the expected delivery time. Called the store and the phone was not answered for 10 minutes. Called customer service and was transferred to speak with the manager Brad. Received no apology and no explanation other than traffic. We live less than 20 minutes from the store in heavy traffic. Brad was patronizing and rude. We will be ordering from the competition from now on .
Consistently late and didnt offer so much as an apology. The last pizza I ordered had an ETA of 28 minutes but took 2 hours and 15 minutes to arrive. I called to check on it 2 hours and 10 minutes in and they said it was on the way and completely ignored my mentioning that it was ordered over 2 hours prior.When it arrived I had to reheat it.
The manager, didn’t give a name but sounded like a young white woman, was extremely disrespectful when my boyfriend and I requested a refund after our pizza, despite being quoted 37-47 minutes, arrived an hour and a half late and cold. Proceeded to, very rudely, tell us that we shouldn’t have accepted the pizza if it was cold and we didn’t want it. Not sure how I’m supposed to know the pizza is cold if it’s in a box, but she’s clearly not the brightest. Eventually stated, very rudely, that she would issue a refund and proceeded to hang up in my face. Honestly, you can keep your pizza and your attitude. You make like $7-$10 an hour; you should humble yourself. Thanks for the help.Updating this review a few weeks later: she never issued a refund.
I ordered a simple pan pizza with no toppings. It said to expect it at 8:23 by when 9:00 came and went I called Jackie at this location. She gave me a bunch of attitude and then said she’d cancel the order, but not to expect a pizza. Never ever again. This location sucks.
Ordered delivery online and this location never delivered our pizza. Called the store they claimed that the driver called my cell phone “4 or 5 times” and started arguing that the driver wouldn’t lie. Never received a phone call from the driver and waited over 1.5 hours. Poor delivery through this location and wouldn’t recommend.
Dreadful service on a busy Friday night 12/3/21. Do not order from this place during peak times! They are badly understaffed and you will wait and wait and wait.
They try to trick you into buying their new featured item but then if you do that they dont let you use any coupons. If its a sale item, put it under the sale tab on the ap. Manager refused to give me my pizza unless I paid the full price. Hed rather keep it and throw it out in the dumpster. Prior to this, several weeks ago I ordered a pizza with toppings and it tastes gross and dry and cold and a ripoff because they barely put any toppings on it. When I say I want olive toppings, I dont want a pizza that has an olive per slice or something...ridiculous. And the more toppings you add on, the less they put of the other toppings. Dont even get me started with the sizes. Expect a 10-inch when you order a 12. Expect a 12 wen you order a 14
Terrible customer service! They messed up on my pizza and when I called and spoke to a manager and told her my pizza was wrong, she looked at my order to make sure they really messed up she said no problem I’ll issue a credit for next time you order a pizza. She said all I had to do was call and talk to a manager and they could look up the credit. Well tonight I decided to use that credit, called the store and spoke to Jackie (manager on duty) and explained the situation she rudely told me there was no credit on my account, that they had a lot of managers from other stores filling in over the past month that must of not put it in and I would have to call when the general manager was in to explain the situation. Rather then trying to call the general manager and get the situation fixed that they messed up on and never documented I’ll just get my pizza from somewhere else!
So frustrating. 2 hours to deliver a pizza 1.1 miles from their store. And you don’t know how long the delivery will take until you complete and pay for your order. Haven’t ordered from PJ’s in a while and don’t plan to again. Sorry Shaq.
Tried ordering a pizza over the phone an hour before delivery hours ended.. ended up having to call 3 times and got either left on hold or hung up on each time. This whole ordeal had lasted 40 minutes before a woman (who I presume was the manager based on these other reviews) finally picked up the phone and told me they were no longer delivering and hung up on me mid sentence... Terrible experience.
Weve ordered from this location several times in the last year, and our experience has always been inconsistent. Sometimes our pizza is delivered cold, the employees cant make decisions without the manager, the garlic knots are always dried out, half the time they dont get the pizza size right, the list goes on and on. Im not sure why pizza is so complicated with them.The one thing theyre good at is delivering the pizza promptly, but Id rather wait 20 more minutes and get something worth my money.
Ordered a first time a few weeks ago, and they delivered me burnt pizza, like the pizza was so burnt you could smell the burnt dough under the pizza was black, I called them and told them I needed new pizza , the lady yelled at me and got an attitude talking bout we are really busy right now! I was like okay so that’s an excuse to deliver a paying customer burnt pizza? Not only that, they delivered me new pizza but then I get basically “checked” by the delivery driver for my bf not putting a tip on the receipt. My bf said it was a misunderstanding because I made him get the door and sign for me but he said I never told him to tip, which was my fault because I meant to tip him. But after his rude encounter with me answering the door I didn’t feel bad for my mistake lol then yesterday I ordered again the pizza wasn’t burnt but it was so sloppy looking it was cut in all types of shapes, it definitely wasn’t triangles. Yeah NEVER ORDERING AGAIN
The philly cheesesteak papidia looks nothing like the advertising photo and was a disappointment I had two strips of bell pepper and no onions 😭had I known I would have ask for extra, it was overwhelming with cheese..for the future I will build my papidia/extra veggie...
I came in the store and the insiders were so nice and they had excellent customer service. I’m happy to say that all my pizzas were perfectly made and fresh. I’m definitely coming again.
I ordered a pie from here with an expected delivery of 10:30pm and did not receive it until after 11:30pm. The pizza showed up undercooked and uncut. I called to let them know and was told I needed to call back in the morning because their system was down. He then proceeded to tell me he cant do anything about it and hung up the phone on me. Such poor customer service, unbelievable.
I always order Papa Johns Pizza, it’s the freshest tasting best pizza but every time I have ordered delivery from this store it has been delayed an extra 25 minutes on top of the already 70 minutes it predicted. The pizza is good but the service is very slow.
Wow manager jackie is extremely rude! EXTREMELY! i live 4 mins away from this place and my pizza took forever plus, it was cold!!!! I CALLED HER FOR MY MONEY BACK AND SHE GETS EXTREMELY RUDE say “okkk , okkk” when i said i would call corporate. She was talking to me rude and i work for customer service so i know you’re not supposed to act like that . driver was even rude! this place is not friendly !!!!!!!!!!!! WASTE OF TIME AND MONEY. i could’ve ordered somewhere else
Phenomenal delivery service! Pizza was perfectly cooked! Delivery driver was extremely pleasant! I’m so sorry I didn’t get his name! Gosh! I can’t believe I’ve been missing out all this time!
Since 2007 I always have orderd from this location and everything goes well until today. The order taker employee at minimum wage along with his manager did not honer special deal and instead wanted me to go online and follow there promo deal for 2 large deal. Both of them did not listen instead constantly wanted me to go online. I told them they are about to loose my order to there competitor. They reply was “Go ahead”.Is this what Papa Johns trains there employee or managers to be this way. Shame on them unitlThey call and make it right. I hope this review makes it to there corporate or area Manager!!!!
I like their pizza, but they do a really bad job of cutting it and it makes a big mess. I dont know if its just this location or all Papa Johns restaurants do it. Last pizza I ordered, I had to take my own pizza cutter and properly cut it because it made a really big mess trying to rip it apart.
I tried to order a simple cheese pizza from this restaurant, but the staff was too incompetent to let me order over the phone. The worker made me hang up the phone and order my pizza online! My simple cheese pizza order also showed up as a thin crust instead of the regular I carefully ordered.These workers never seem to know how to effectively do their jobs.
Yeahhhh, let me tell you all about my experience with these people on 05/19/2018 smh. Ok I had just got into Duluth,GA and checked into my hotel to be at the Infinite Center for my daughters graduation which was the next day on a Sunday which is strange to me smh. Anyway I was hungry from my trip and wanted something to eat so, I called Papa Johns just to find out from a rude woman most likely a manager telling me that they dont deliver to my hotel. And on top of that I was hung up on in the middle of the conversation I was not even irate with the woman all I wanted was a pizza. So I called Dominos and they brought me a pizza plus I gave the delivery guy a generous tip lets just say he appreciated my tip lol. Now to the founder John Schnatter if how I was treated in Duluth,GA is your idea of good service I will pass. I will never buy another pizza from Papa Johns again. It is ashame because I like Papa Johns pizza but I will not tolerate rudeness. It is unacceptable and uncalled for as well. Looks like Dominos is my new go to place when I want a pizza and Pizza Hut but Papa Johns Im parting ways effective immediately.
1-19-2020 theres a lady handing phone calls. She was tooooooooo ruddeeeee... order my pizza at 10.50pm online. I was staying at hoilday inn I had just arrived 10.50pm had 3 kids waiting to eat.. . I call around 11:58pm . The same rude lady answered said we are closed then. Hung up the phone..I call again and she says we are closed and hangs up again . .. my family stays here in Lawrenceville. Told them about this loaction.
For take out/delivery pizza, Papa Johns is the best in my opinion.Wife got banana peppers on her pizza, and had a couple tops/bottoms of the pepper included with it, so I docked a star. Otherwise, it was the normal Papa Johns Pizza we know.
Ordered my pizza through the app, once i had gone to pick up my pizza an employee with pink hair decided to give it to someone else when i had already claimed it. I told her it was mine and she walked away with an attitude and acted as if nothing had happened. Very disappointed.
Every time Ive been here there has been some issue. Whether its them forgetting sides or not being competent enough to even properly cut a pizza. This location needs to be completely overhauled, the only reason it could even still be in business is its the only papa Johns near downtown Duluth.
Absolutely the worst excuse for a pizza Ive ever encountered. Wow! Actually humorous. No sauce, microscopic traces of what was supposed to be sausage. I was handed a cold round piece of bread with nothing on it and an unknown liquid substance spilled on it as well. My advice... avoid this place. Whew!
Ordered a pizza and it was pouring rain outside. The driver reaked of weed and in the rush to get back out of the rain my wife forgot the tip.She felt bad but before she could do anything the driver started texting her saying she screwed him. Then again asking if she screws the Waiter when she goes out to eat. And a 3rd time telling her that he is trying to raise kids all by him self and selfish b####s like her arnt helping him.I got mad and called the store. The manager didnt even act surprised.told me she will talk to him if there was time. We had to block his number!And He still works there! Never using them again.
I spoke on the phone with a young gentleman named Will. He explained to me what a pizza was because I was raised Amish and Amish food is quite bland and boring. I asked if there was corn on pizza but he said that all they had was pineapple on pizza, and was the most exquisite taste I have ever felt. Pineapple pizza now makes up 100% of my diet. I would like to thank Will and Papa Johns for opening my eyes to a world outside of churning butter and birthing cattle.One Million Gratitudes,Freidreich Gooberson-Förknuss
Pizza barely had any cheese, also paid for a simple extra garlic sauce and did not receive it. Ive usually had a good experience at Papa Johns, however this location did not meet the usual standard
Been an hour and still waiting on our order to get here after telling us it would be 29 mins. House is 0.5m away from the store.
If you own this place …..would you be happy waiting TWO HOURS for your pizza???
They are very skilled at not looking at the pick up window! It’s pretty funny. You can make faces at them. Flip them off. They won’t see you because they’re purposely not looking at the window. Still waiting to at least be greeted, it’s been 15 minutes so far
I called to order, and was left on hold for 20 min, then hung up and called again. The same person answered (Carl) and said that we cant order a pick up, and delivery takes an hour and a half. It was 10 pm, and from what I understand they close at 11 pm. No pick up - really?
I ordered online, they got me waiting for 2 hours, and the pizza never came, I called twice every hour, and in the last call they ask me to go to the store, and if I couldn’t Im sorry buddy. very poor service and bad workers.
The wait wasnt too terrible and the pizza tastes pretty good. The place itself was very clean and the staff was very professional. 10/10 would buy again.
I ADORE Papa John’s, but this location has messed up my order BADLY two out of three times. Enough’s enough; I’m ordering from a different location.
Terrible experience. Customer service is awful. This company should cease employing individuals who are not capable of formulating a complete sentence without sounding less than smart. I’m completely disgusted with the employees at this location. These simple minded individuals have 0 customer service skills.
This is one of the best papa johns I have every been to! Great staff positive energy and awesome management !! I order from this papa johns at least twice a month and very fast service.
Never eating here again. Worse service ever. Manager was very rude. Got my order wrong and had the nerve to tell me to drive back, to get a new pizza. Never going back.
The quality of the pizza has been consistently delicious! Also, great customer service, with friendly staff.
Nice food, but they initially gave me the wrong order which was about 50 dollars. I returned it to them, and they then gave me my exact order. PS. It was night time. May be that was why....
No customer service one of the worst pizza and wings i ever had. I will not return to this location anymore.
Just ordered over the phone at 11:01pm and service was great 3 toppings for 8.99 for a large very cheap I’ll be picking up soon no complaints I love their pizza
I orderd a pizza at 7:00 PM it took 45 min when it came they forgot the pizza, so he left to get it then at 9:30 he still hasnt come and I called them they said that they had nobody to deliver it so they said thier going to give our money back.
Ordered a $35 meal for them to not show up!! To call and have them hang up before I could even say anything . With them saying “sorry we are closed” . So disappointed! Definitely calling corporate to complain.
The worst Papa JhonsCustomer Service... one word describe useless.. call for delivery just to begin bad attitude , ask few questions and the answer always was you have to look ot up online...ask for carry out to place order the answer was go online and place the order because they were short on workers ....decide to go at the store and surprise didnt want to open the door and they were at the cell phone laughing doing nothing ...I ask to make and order and another surprise they do not take orders walk in .. you have to do it online... so why the hell you have an store and workers if they are not willing to work...really disappointed...never ever Ill come back to this store...
Pizza was delivered cold and the delivery driver pulled up to my house blaring his music. He then had audacity to ask for a tip. I told him yeah, keep the pizzas hot
I ordered a pizza and they left it outside on the ground and animals got into it and they could have at least knocked on the door and then when I called them they said they will bring another pizza but when I called back they kept me on hold for half a hour.
I ordered my pizza online at 7:30 and did not receive my pizza until 8:50... I am extremely disappointed. The est. Arrival said 8:08 to 8:18. When I tried calling up there they put me on hold for 20 minutes and still havent spoken to anyone.
I ordered a pizza at 5:00 an the estimated delivery time was 5:21-5:31 .The pizza never came and we ended up having to go to the location and explain that I waited an hour for a pizza and bread-sticks that was never delivered.The lady gave us our pizza and had the nerve to ask if we wanted pepper of Parmesan.They didnt even apologize for out pizza being an hour late.I ended up with a gross,cold pizza.The bread-sticks were covered in oil and was cold.I DO NOT RECOMMEND.The slogans Eat Fresh I dont think so,it was the worst pizza that Ive ever had,the pizza was cold and hard.They never refunded the $8.00 tips and delivery fee.
The worst store to order pizza they have only one guy to delivery. This time they deliver my food to other place. I like papajohns pizza but this store always has problem with delivery.
Completely Incompetent orderedfor pick up they sent them for delivery to the wrong address The driver had to come back to the store to give me the pizzas
WORST PLACE EVER THE MALE MANAGER IS RACIST I BEEN ORDERING MY PIZZA FROM HERE ALL THE TIME AND THIS TIME I WILL NEVER AGAIN DO SO EVERYTIME I CALLED TO SPEAK WITH HIM HE HUNG UP ON MY FACE HE SHOULDNT BE THE MANAGER THERE SO RUDE LITTERLY MADE ME CRY A PREGNANT WOMEN
I have to update this rating back to 5 stars. The regional manager took care of my concerns and I have been buying more papa john pizza.
Side dish garlic parmesan was not at all good. It was quite dry from inside and not baked properly
Food was not ready to pick up, was not told sorry. And no sauce, napkins, jalapeños, nothing.
Very very bad service i order well done & its totally burn out & when i call the employee name jesica told me we can order other location when i told i never have this problem with other location never ever order pizza on this location very bad customer service i wish i can zero star for this location
Fast and good price
Immediately was put on hold. Waited for way longer than is acceptable before giving up. Definitely will not be trying to order from them again
Pizza is good, but the crust is very bland. My pizza was not cut. I dont mean improperly - I mean it wasnt cut at all.
Never delivered the pizza then would hang up on us when we called back. We paid for pizza we never got...
Pizza took over two hours and was cold. If you dont want to be running a business maybe try something else?
When I ordered delivery time was take too long and all my order cold temperature.
Papa johns has the best pizza. everytime we eat it,it makes my day alot better.
They just hung up on me when i called like 5 times so i went to order online an i still didnt get my pizza
The works pizza was awfull.You have to be pretty bad cook to screw up The works pizza.Go somewhere else. This place is a shame for Papa Jones franchise.
My husband loves their pizza specially the garlic butter sauce they serve with every pizza..
Didnt give me what I asked for on the pizza and said if they made it over it wouldnt be too much of a difference! Ill be trying a different location from now on !
Food is so good here, anna is the best, a keeper, second time in for a pick up, had a great experience both time, thank you Anna!
Awesome, the female manager Anna is super courteous and the chicken poppers are the best I have ever had.
Ordered a delivery. When i opened the box, it seems like the pizza was purposely shaken in the box. Pizza and cheese were almost separate. Shame on them
Ordered online and they still hadnt delivered the pizza. Horrible service
Not all papa make same. This is not the one matching papa johns pizza. I would not go here again
Happy with my experience
This service! Cant tell u I tryed calling four time and each time they hong up on me so I had to find them not good for me. Im staying in the holiday inn in Duluth now I have to map it
Pretty good pizza. Little wait but well worth it.
Very good very fast. Pizza was much better than Dominos
My wife and I got food poisoning from here twice. (separate orders)
H.O.B and BYRD rolling at Papa Johns. Good Pizza, Great Price.... gettin it in!
Worst pizza maker .. I ordered veggie pizza and this pizza has no taste. And paid dam 20$ for pizza and which does not wort 5$.
Good customer service
I wish I have something to eat but I had a order in a decided not to deliberate to me but give me a credit very hungry todayDid i mention
The pizza was hot and made exactly as I requested.
Its been over 90 mins.. and Im still waiting on my pizza delivery.
Cant even find where you live... Is it that hard to ask for a delivery pizza on a lazy Friday night and not be talked down to?
Most terrible operation.
Pizza not good at all. Has to be desperate for pizza to eat here.
Never was able to place an order as I waited on hold for over 12 minutes
Good flavor but has too much tomato sauce
This is the biggest dump ever!!! Disgusting old pizzas I should have eat frozen
The new parmesan crust is so good!
Always Quick delivery times. It delivery pizza though....
My pizza was perfect
Zero stars......negative experience!
Twice was brought wrong orders on two different occasions now..
Coming up on 90 minutes after order placed, this is absolutely ridiculous
I love pizzas here and the service.
Always friendly staff and great food
Super quick, nice people working inside.
Got the wrong pizza. No explanation as to why.
No sense of urgency as it pertains to customer service!!!
Julias great Simons ok too.
Management at this location is great and the employees are friendly
Not very friendly but busy neat and clean.
The pizza is fresh and really good
My son loves this pizza
Like papa jhons. best pizza ever
Fresh pizza
Workers were rude and kept me on hold for 25 minutes
Thy have excellent customer service
Waited 2 hrs and had to cancel
Awesome customer service 👏
Very clean building with friendly staff
Very Kindly workers ...live it!!!
PIZZA AT THIS LOCATION IS GREAT.😃
Good as always!
Best pizzas in the town....
Love the cheese sticks here
They take forever tho cook
Friendly staff. Polite Manager
Good pizza 👍🏻
Just good pizza)
Pizza was very dry
Fast friendly service
Great service!
Is bad
The papadias are excellent
Good
Great pizza!!!
Fast service.
Terrible service
Kids enjoy it....
Fast service
Delicious Pizza.
Good pizza
Pizza
Very tasty
Great service
Cardboard pizza
Seamless service.
No comments
Everything was very tasty, they are very delicious pizzas.
Excellent service and taste of food. Buffalo wings recommended
Mediocre pizza
Excellent pizza
NA
Total reviews rating 3.1
175 Reviews for Papa Johns Pizza 2023:
Review №1
2022-03-15This review is for the driver who delivered my food. He was EXTREMELY POLITE and courteous. He brought my pizza and forgot my drink and he kindly went back and got it. He also apologized profusely for the mistake. It takes nothing away from us to be kind. He is a great example. Hes a great hire Pappa Johns should treat him very well.
Review №2
2022-06-25Very little sauce on the pizza that I ordered last and this left it will a huge lack of flavor. I had company over and all agreed that the pizza was not good. Got two pizzas and one and a half went to the garbage. Dont make the same mistake that we did...
Review №3
2022-04-11Literally wasted 5 miles worth of gas just waiting in line for my order. I placed an order online and it said my order will be ready 15-20 mins. I showed up 30 mins later and they informed me it’ll be another 15 mins. I waited TWENTY in their parking lot and came back around to the drive up window just to be told they put the wrong sauce on my wings so it’ll be another 5. Jesus Christ. Avoid this place at all costs
Review №4
2022-04-11Make sure you have an hour to waste thats how long it will take to get your order after you place it or longer. If you like Papa Johns pizza I suggest going to another location.
Review №5
2022-06-30Please don’t order from this establishment. I placed an order for my office at 11:40. Went to pick it up at 12:40 and it still wasn’t ready. No one called or sent order updates and when I tried to call no one answered. They have the same excuse of being backed up every time and when I approached the pick up window today the workers were all standing around and talking.
Review №6
2022-01-14Papa Johns has great pizza and I love dipping my Pepperoni pizza slice in the garlic butter sauce. Yummy!!! Never disappoints. Delivery drivers are all great! REMEMBER the delivery drivers use their OWN vehicle and PAY for their OWN GAS. Yes, they receive a paycheck but right now Im sure more of their 💰 💰 💰 goes into the gas tank. I ALWAYS TIP 25 to 30%!!!! If you have any of the following, BeFrugal, Honey, Capital One Shopping downloaded you will ALWAYS SAVE 💰 💰 on your order, so you can TIP YOUR DELIVERY DRIVER MORE!!!!
Review №7
2020-06-21Pizza was burned and garlic knots had an open garlic sauce that saturated the box. Called the store and spoke with the manager this evening. Manager was beyond condescending. Asked to have another pizza delivered. Manager stated that the pizza was sourced out to another store and people liked their pizza burned. He also stated I must just be an angry person. I asked how long another pizza will take to arrive. His response was... I have a driver here and how long does it take for me to make a pizza and the driver to get it to you. He then hung up.
Review №8
2022-02-21Terrible service every time. This time I came to pick up my pizza and I paid for two extra garlic sauces, with the automatic understanding of one sauce comes with the pizza. So once I realized they only gave me two rather than three, I reminded the attendant that I just paid for two extra sauces and the shift manager came over and rudely started to argue that I only get two and that my pizza doesnt come with sauce because it was thin crust. I have never encountered such a ridiculous lie, especially about something so simple as sauce. They closed the window and didnt bother to give me my change.We all know every pizza comes with one sauce per their policy and I confirmed this on their website through the live chat.
Review №9
2022-07-22Very poorly ran. Save your money and the aggrevation by going to a different Papa Johns. Even then, youre rolling the dice. This company has really took a turn for the worse.
Review №10
2021-12-07The taste of the food is like a very cheap pizza that you buy at any pizzeria. The store is under staff, they have more orders that employees. They need to use quality ingredients in order for the pizza to taste better. The three times that I been in the store the personnel was helpful, but hat to wait 15 minutes in order to place my order. I do not recommend this store, if you looking a tasteful, well done pizza.