Paradise Falls Car Wash Austell in Austell
Site: http://paradisefallscarwash.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
WARNING!!!! Extremely rude! I had no idea they closed at 7pm. So after my wash I vacuumed my back and the vacuums IMMEDIATELY shut off! I knocked on the door and no response.Finally the guy comes out the office and says were closed. I said can I vacuum my front and he walked away! He got in his truck and sped off!!! No warning from the guy that helped me at pay station. The machine kept saying processing and NEVER got my receipt!
Ive been going to this car wash ever since the day it was open. They now have a new older guy with a grey mustache that is extremely rude. I will probably never go back and I would advise anyone who goes there if he is there not to ask him to do anything for you especially if you are handicapped because he becomes a huge ass. I asked him if he could remove the antenna on my car since I was handicapped and couldnt get it as I have always asked everyone to do since the place has opened and everyone has always done this for me. He let me know in a extremely rude manner that he doesnt remove the antenna for anyone. Plus this is the only car wash I have ever been to that they refuse to remove the antenna and Ive been to a lot of car washes since I travel a lot with my husband. When I am in town though we have always used this car wash for the convenience plus we always liked the people there. We will not be going back there though as long as he is working there and we will let everyone that we know that goes there not to go back there is they see him there and oh yeah if you want to know if he is there before you pull in he drives a old blue truck with primer on it. Be advised he is extremely rude to people.
Horrible experience. After paying for my car wash, I came out to vacuum and they turned off the vacuums. It was in the 5 o clock hour. I asked the Caucasian employee who stated that they close sometimes in the 5 o clock hour and turned around like it was no big deal. Will never return to this car wash.
I wont be going back.(1) My car didnt get clean.Now this is a drive-thru car wash, so Im not expecting a sparkly clean car...but I am expecting a clean one.(2) While going thru the drive-thru, it sounded as if my car was caving in. I didnt know what my car would look like once I got out.NO THANKS!!
Total reviews rating 4.4
136 Reviews for Paradise Falls Car Wash Austell 2023:
Review №1
2021-11-28Stopped by while driving by. Got the highest cleaning option available. The wash itself Id say came out pretty good. The only complaint I have with it is that this place, and others cant seem to clean properly is the inner wheel well. Granted not much space for it.This place does have a carpet washer, which does a pretty good job!The vacuums seem to lack good suction power.I do love that this place does have an air blaster for those small parts that need to be blasted for water.
Review №2
2022-04-04LOL paid $25 for a “deluxe” car wash and yet still had to come home and wash the car by hand. Attendants are always nice and helpful but I probably won’t go back simply because I can wash my car by hand and get the deep clean I need. Will probably go back for the free vacuums though.
Review №3
2022-07-15Love The Car Wash & Location. Easy In & Out. The Employees Are Great! Very Clean. Love The Monthly Plan & You Will Too! Check Them Out!
Review №4
2022-05-28Great! Ive been a customer for over 10yrs. Great service and quality machines. One item to fix is make sure all vacuums are at maximum suction.
Review №5
2020-11-02Rough esthetics but decent car wash (wheels not so great). Vacuum not so great either. Got the job done w/some back and forth motion, but suction not the strongest. Plus, nozzle too fat to reach the side-seat in-between areas, and too fat and weak to pull salt from small compartment near window controls.$6 Basic wash (doesnt include wheel or tire cleaning)$10 includes wheel cleaning (no tire shine). Didnt clean my wheels well at all.Additional tiers for more services, and several $3 add-on options.Someone should vacuum/clean the sand and dirt near the street-side vacuum area so clients dont have to worry about tracking the sand and dirt back into their car after vacuuming.
Review №6
2021-11-15They did a pretty good job on washing my car. For the job they did, I felt for $20.00, the guys could have cleaned the outside of the car better. I had to vacuum and clean my windows by myself. They offered fragrance spray for inside my car which I found to be odorless like water. I will not spend $20.00, at this place ever again. I will say their vacuum worked very well, better than most.
Review №7
2022-03-02Its okay. I still find myself having to thoroughly clean my rims and other crevices of the car after running it through the wash. I no longer pay for the more expensive options because I honestly dont see the difference.
Review №8
2022-08-10Nice for everything you could use with exception of armor all, wash was quick and did it.
Review №9
2022-02-09Be sure that you really really want the membership and want to keep it. Also make sure they get your name right in the system when they sign you up. Go inside and verify. Otherwise youll be billed for months despite calling to cancel multiple times. Youll be told no one is available to help you with this and that someone will call you back. No one will call you back. Youll keep calling and calling; Youll go visit and be told you need a manager to cancel. Someone will take your name and number every time. Theyll ask for your last 4 of your card every time, and yet, theyll never seem to get it canceled. Youll finally get a manager to call you back who will need a general manager to fix it. Then theyll tell you its too late for a refund beyond 3 months and that if youre going to put up a fuss, that theyre just going to hang up because no one cares that youve been trying to get someone to fix this for months.Otherwise, all of the other employees are friendly and take care to pre scrub your car and tape down your rear windshield wiper before going thru the wash. 🙃
Review №10
2022-07-22Thought they were so helpful and they really scrub the car before it went into the machine