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Phone: +1 770-592-0811
Site: https://pepboys.com/stores/ga/ke...
Opening hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–4PM
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Total reviews rating 4.1

123 Reviews for Pep Boys 2023:

Review №1

2022-04-26

Dropped my car off for a leak in my AC, and they did inform me it was best to drop off, due to shortage with staffing and the number of repairs similar to mine. They still finished the job in a great amount of time nonetheless. Chris the shop manager kept in contact and had me informed about my vehicle as well.

Review №2

2022-06-14

Dont bother coming here. They lie.We dropped the car at 2:30 after explaining we needed to leave the next day for a trip. They said they would take care of it. They never even called us. We called about ten minutes to close to find out they never even bothered to look at the car! So absolutely rude and inconsiderate. We could have gone somewhere else in time.

Review №3

2022-07-22

I literally showed up right before the shop closed with a nail in my tire. Chris went out, inspected my tire, patched my tire, and had both of us out of there in about 10 minutes. He said that safety always comes first and I am so thankful that I chose Pep Boys. They really do care about their customers!

Review №4

2022-06-03

Pep Boys Orchard Square is absolutely the best! They are the only place Ill take my car to. Tyler was so kind with my son and they got us in and out quickly. 10 out of 10 Definitely Recommend.

Review №5

2022-06-30

Today @ 1:00pm, June 30, 2022, I visited the Woodstock Discount Tire to remove a bolt from my passenger rear tire. During inspection, I was informed that it may be impossible to remove the bolt without buying a new tire because my tread was in bad condition. To ensure there was only one bolt in my tire, I showed the tire technician a picture of the bolt I had taken earlier which was bigger in size and darker in color. The one he was able to see was smaller and a lighter shade and it was deeper in my tire than the one I noticed on my own. I mentioned a past dealership being able to save my tire after removing a bolt 🔩, but was stuck with buying a new tire as my only option for removing the bolt. Kia dealership just serviced my vehicle last month and Im positive Kia would have informed bad treading. Well, I wanted a second opinion so my fiancée mentioned PepBoys which was 4 mls away from Woodstock Discount Tire. By now, it was 1:22pm when I was told a price at PepBoys (4290 Bells Ferry). I kid-you-not that @ 1:43, I was handed my car keys and paying for the service. I knew I was not imagining it @ Discount Tire when I told the technician that there might be two bolts because PepBoys (Bells Ferry) told me they removed two bolts and at a decent price. Hey, decently priced for twice the removal in half an hour...PepBoys is my new tire shop 🙌🏾👊🏾. (((Aside from price and labor time, I was 100% prepared to have my tire serviced at the Woodstock DT, but it was like I was refused service for NOT agreeing with a more expensive purchase))).

Review №6

2021-12-08

I adore the two managers up at the front counter, Curtis and the store manager are always super helpful and friendly. Came in for work on my car, but the wait was too long, and what appeared to be their corporate managers were in store. The way they spoke to these poor employees was just completely inappropriate and abusive. No wonder they’re so short staffed. I wanted to quit and I don’t even work there! My condolences to these poor people dealing with those guys on a daily basis.

Review №7

2021-10-04

This place sucks!!!My mom took her car there for a simple oil change. The technician somehow stripped the oil plug. Now they want to charge her $400 to replace the oil pan and gasket. The technicians get paid per job so they have an incentive to purposely break things in order to make more money. They figured they could take advantage of an older woman. I purchased a new oil pan ($35) and gasket ($10) and they refused to install it. They wanted to charge us $115 for the oil pan and $47 for the gasket. They jack up the price of the parts so the technicians can make more money. Id rather spend more money to have it towed elsewhere than allow these clowns to touch her car again.

Review №8

2021-11-21

Brought my van in bc of a tire that was leaking and Curtis got me in right away. They patched the tire for free and got me on my way quickly. Amazing and friendly service, I would highly recommend taking your vehicle here

Review №9

2021-10-04

First time here. Had a screw sticking out of my tire. Had me in and out in a half an hour like they promised. Definitely a fan of this place. Friendly and courteous staff. They gained a customer today.

Review №10

2021-12-04

I have had many good experiences since coming to Pep Boys. They are very professional and making sure I understand about my car mechanics and always getting me a good special where I can’t get no where else. I thank you again your whole staff.

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