Delivery
Yes
Pet Supermarket in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 678-931-7352
Site: https://storelocator.petsupermar...
Site: https://storelocator.petsupermar...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–7PM
Pet Supermarket in other cities:
Comments (167)
I went into the store today with my dog to pick up a few things that we needed. I was met by an associate who asked if we were here for a bath. After I told her no, she acted as if my dog was not allowed to be in the store. I will add that my dog was not overly disruptive, he was eager but I had clear control over him and therefore not a nuisance. I ended up leaving the store with only one thing I needed because of the way we were treated. There was no clear signage that this store doesn’t allow dogs in to shop. The way I was treated today was enough that I will not be returning to this store, even with its convenience.
Very nice pet store and very friendly staff.
These people are all business and no play! The manager was rude when taking about the snakes. She was quick to answer questions and I felt very rushed. Sometimes, it takes time when you are picking a new pet. I feel they are there only to make a sell in the moment and not caring for return customers. I will not be back.
This is my shop. I recently started a 90 gal, this team has been patient to answer all questions. They even have a Great Big Book of Everything fish of which I ordered flame tail tetra.
So I often frequent this pet super market. I actually never see the same workers when I go...so I sometimes get knowledgeable folks and other times I dont. I had one worker help me find dog food that would help with my dogs allergies, then when I needed to go back to purchase more, another worker told me exact opposite lol...then I was asked to describe the worker who misinformed me...strange interactions..but atleast everyone is pleasant. Love the variety in treats and toys. So I will give this place 3 stars! Get consistency with info you provide to your customers and you will have my heart ❤
The staff was friendly but some of the habitats were too poorly maintained even for a chain pet store.
Great place,to find everything you need. Wonderful customer service! And very Helpful. And Personable!! And Caring. Very Nice clean,even have a Bath tub. So you can come and DIy! Very Nice Place...
This was my first time visiting the store and Wow! Theyve got everything To meet my little Paches needs. This is a great place to shop for your pet.
Kortney was very helpful & knowledgeable.
Its enjoy able shopping here, fun dog toys!
Friendly staff with the best self wash facility in the area.
My dog loves to come visit our local pet supermarket on Dallas highway in Marietta. The store always has what we need and the prices are competitive. The associates are always friendly and helpful. Yesterday I came into store 295 and a manager helped me with the price on some cool new Cat Cubes. They are currently half price. My cat LOVES this item! He has been on it or playing in it ever since I brought it home.
I only go in this place because its convenient to my grocery store, but they are way overpriced and they had cat grass that was almost dead and I asked if I could buy it for 50% off and they said they would give me 20% off. What a joke.
Great staff, pricing is incredible. We had no idea what a great place it was until we went inside. The man who helped us was incredibly sweet and super knowledgeable about their products. Also, it’s very awesome to see them working with PetKids to help adopt out their animals (Denim the cat was adorable and so sweet)If you have a pet, or want one, come here. A great and well needed addition to the area!
Store has decent variety in cat products, which is all Im interested in for now. Shout out to Trent to who helped us check out with ~$40 of loose cans in a record time of 3 minutes. Found out he was new to the job after I commented on how great that efficient and peaceful experience was. Usually terrrible customer service, the whole process is inefficient. Bring your own bag/s because they keep them in a drawer until the payment goes through. I checked, the bags arent made of anything special...
The store Manger Franchester was so helpful. They did not have the aquarium salt I needed so she gave me some out of her store bag. She was so awesome best customer service I have ever had in a pet store. Everyone please go pay her a visit... superb customer service 🙏🏻😁😁
My rating is just for the store. This is a nice pet store. The prices are high but not ridiculous.We went to the Vaccination clinic here put on by VIP Petcare. It was brutal. 45 minutes to give my two little babies two shots each and draw blood for heartworm tests. The staff was very poorly trained and not coordinated. My babies are both very good patients and the staff still couldnt draw the blood. They ended up having to tap my 5 1/2 pound Chihuahuas jugular vein to get the blood.My husband was irate and I was beyond frazzled. Our girls are both exhausted and super sore.
Pretty neat place to shop for your fur babies! Always clean and pets are available to adopt only to a real loving home. If you dont know what it takes and means to love another dont even look. These animals deserve true love not neglect and abuse.
Great stock and great staff! Such a wide variety of foods, toys, accessories, you name it-- they got it. Everyone who works there is incredibly friendly and eager to help you. We love the self serving dog wash. Its only $10 and the washing stations are always kept so clean (as opposed to other dog wash stations from other petstores which Ive often found often quite dirty)
My daughter fell in love with the kittens in the front and the Guinea pigs in the back! I loved the deals! Clean store, friendly employees.
Store is reeeal slack! Nobody wants to work & hardly anyone is working! Either go to Publix or Kroger on South Cobb which is nicer anyway & they have a license tag machine in there!
The staff is so kind and helpful. The store is very well stocked and has a nice dog bathing area. If you bring in children they can be treated to holding the bunnies and petting a ferret. The birds and fish cages are all at kid height. They have dragons, tree frogs, and turtles. The prices are comparable and they have a frequent shopper program. Its worth a stop.
Update 11-8-2020I have watched this store go through DOZENS of staff changes. From problems with professionalism while working to staff not working at all. I have had great experiences and VERY poor ones. I typically shop here once a week and spend about $80 each time over the last 2 years. Todays visit was RIDICULOUS! Myself and another customer waited for the doors to be unlocked this morning. Then when trying to use the dog wash its covered in hair, the mats for the dogs to sit on are balled up behind the towels bin and filthy. I spray down a station, and start washing my dog. I went to grab a towel because there we no aprons AGAIN for customers to protect their cloths, and no towels are there. I asked an associate and he said he would check but returned saying no towels were clean. He advised he would have to wash towels but before he could start got side tracked and started showing kittens for adoption. I left my wet dog there walked around to find the manager and was told she would have to prepare towels.I washed both my dogs and the manager stopped by to tell me she was confirming I wasnt finished because she was washing towels. I stated I didnt think they would be ready by the time I finished. After washing both dogs and slipping on the soaked floor I was beyond upset. They had pink extreme odor shampoo in the sensitive oatmeal bottle so I had to use my own shampoo on top of everything.I was so annoyed, wet and dirty I walked up to the register and asked her to meet me. I hoped she would have tried to make it right but instead changed me full price. I set $20 on the counter and when she asked if I had an account with them I replied give my credit to whoever account you want. She started to say sorry but by this time I told her she missed the point and to me it was too late to apologize. As I walked out I thought of canceling my membership and writing this review.It doesnt make me feel any better to write a bad review and it certainly doesnt change my experience. Most days I wish the staff from years ago was still there 😕 ....Sad to say but Amazon is quickly becoming my new preferred pet store and I may start driving the extra 10 miles for a Petsmart self dog wash.Original Post -Amazing & loving staff makes you and your pet feel like family #marybethninolovesyou!
The staff here are very sweet and helpful. They have a wide variety of options for different types of pets and even sell some smaller animals ( reptiles, birds, bunnies). The self grooming station is also very clean and I was very pleased with my purchases.
The self serve dog bath would set it apart BUT they have toys for all types of dogs including Pits and their staff is amazing. This is my go to now that I live on this side of Marietta. Amazing pet store.
Staff is fantastic but vendor for crickets needs to be replaced they dont stay alive theyre not healthy and they usually die before my pet can even get a chance to eat them... I dont have that problem with other pet stores
I have worked here before a long time ago in TX. I had just gotten a new puppy and went to this store location. The girl upfront was pretty friendly to me, and she loved my puppy so much. She help me find some food for him and other puppy necessities. I would recommend that some the staff touch up on their knowledge of dog food however. If you’re looking for any kind of pet supplies, pet supermarket tends to be a bit more expensive but you can’t go wrong with their quality. They are known for their healthy food options available, and have a wide variety of different toys. If you’re looking for A cheaper price elsewhere, I would recommend going to Petsmart or Walmart.
Gryffyns favorite shoppe!!!Yes baby, were gonna go today!Woof WOOF!! XWOOF!!+
This place has great offers for its loyal constituents. I most like the wash you dog Wednesdays. They provide the raised sink and shampoo all you supply is the dog and sweat equity. The atmosphere is very inviting.
Friendly, knowlegeable staff. Clean, ordered retail setup. Dog wash ares is spacious and functional. Ferrets on site to offer only the most professional finger nibbling experience.
Very good place to shop for your pet needs. Good customer service the few times I shopped here.
Love this place so much. Been going to it for crickets every week as well as other stuff since the day it opened. Absolutely love the staff. I feel like I know all of them there. The pet baths are great too.
I went (today) looking for a special food for my dog. The young lady who helped me was knowledgeable; showed me multiple brands after a very satisfactory set of appropriate questions without ever being patronizing nor impatient. Great place to do business with.
Ever since Franchester left the store had gone downhill. Recently going to the store right before closing to get emergency dog food I was not met with Quality customer service. Being told “we are closed”, when in fact you were not closed, by the new manager was extremely rude.
Love having them right next to Kroger. They have a good selection and are priced well. Out of four items I needed, three were the cheapest I found, and the fourth they priced matched. The young folks there are very knowledgeable and friendly.
Staff is always super helpful and friendly. My cats food is normally only sold in pet stores so the convenience of Pet Supermarket being next door to Kroger is a perk. Groceries, cat food, then home!
Great staff who treat regulars very well.Jack (Dog) and I are regulars of Pet Supermarket for their seasonal bandanas, self serve pet wash and training treats (for working).We are taken care of very well for the duration of all visits!
This place has great staff, very helpful, but....they dont carry a lot of what I would consider basic care items, like the dry out medicine for dogs ears.. I was so excited when I saw a pet store coming in this shopping center, but w the exception of an e collar, they havent carried any of the items Ive needed for my fur babies. I went in there looking for medicated soap for my dog, and the dry up medicine for my dogs ears and they didnt carry either item. So I have to stick w chewy. I do love the bathing center they have for dogs tho, and they have dryers and all the pet soap , except medicated for free use w these tubs. I wont give up on this store tho, maybe theyll start carrying these items. I enjoy eating at AJs right beside it, and watching all the dogs walk by going into the pet store..
My dog was in heaven at this store!! Huge selection and very competitive prices. The ladies working there also very clearly enjoy what they do as well. Theyve definitely earned our business!
Super friendly staff! Plus any & everything we needed for our yellow belly slider turtles & our 10 year old pit... They have an awesome selection of pet care needs here!
I love this place! Prices tend to be cheaper than other chains and the animals in store are actually healthy. They also seem to handle the animals more so they are acclimated to human touch before you buy them.
The staff was so friendly and polite! Lots of knowledge and helpfulness.
Every time Ive gone in there not only have my dog and I have been made to feel welcome weve been made to feel special. All the employees seem to be very enthusiastic and friendly. Thanks for making it a fun place to visit.
Nice place to take your pup to bathe. They have shampoos and other products, an apron and towels. Warm water and hair dryers. Mid level stations so no need to bend down.
First time going here and I had to make an emergency run to get dog food hut thanks Trent wad there. He was very helpful at the checkout line and helped me sign up for the rewards! Shaka Trent!🤙🏽
Enjoyed washing our dogs. Special thanks to store manager, she walked us through it and smiled the whole time. Shes amazing!
Awesome store, very nice and welcoming staff. Glad to see they have a good prude to line of food. My only advice is I wish they carried either Victor or Acana dog foods.
Clean, organized store and pleasant staff. They are always so friendly and accommodating when I bring my dog or my kids in. They even have a water bowl at the front door for dogs and always have what I need in stock.
I loved this supermarket in East Cobb! I bought Veggie Sausage treats, purina products (food add ons) were on sale, and bones for my fur baby! He loved everything! I would recommend this store for cheaper deals than PetSmart or PetCo. There were a lot of products available for pets which I had never imagined would have existed.
Great service, but only one pet dryer works and I was not allowed to dry my poodle in the basien I washed her in for easy of me drying her and for her safety.
I love this pet store! They consistently have great products for great prices. Their employees are always so nice and quick. One of the best pet stores in Marietta.
This is a super nice store and new!! The new manager is soooooooo rude. I wont be shopping here again...Ill drive the extra distance for good service and a store that has stock.
So many wonderfully amazing toys for my precious puppy 🐶 ❤
Great Pet store, everyone was nice, gave me answers to my questions. So great customer service. Go in & check them out.
They didnt have the size bag of dog food I wanted but they did give me a deal on a smaller bag. The cashier was very friendly and accommodating.
Always nice to go in this pet store. Very clean and well maintained and Mike and his staff are always helpful and friendly.
Great customer service. Awesome manager helped with organizing accessories and helpful tips on a healthy aquarium.
Big store with lots of quality products for pets. Every employee we have met has been friendly and very helpful.
Friendly and very knowledge staff. Best place to go to wash my large dog. Clean and very well priced
I feel they must be under staffed. Everyone is friendly and helpful, but Ive stood at the register for 5 to 10 minutes waiting, for someone to come to the register and check me out, on more than one occasion.
My cashier Frank was great but I will not be going back bc the manager refuses to wear a Mask. ☠️🪦✌🏾
Good selection and prices on cat food and dog food. Also had great sales on certain brands.
Employees are so sweet and helpful. Lots of choices.. the store is clean and bright which makes you want to shop.. I like it better then petsmart..
Have shopped here for years and highly recommend this store. They carry a great variety of dog food and their customer service has always been excellent.
Ive been coming to this location since it opened, and only 1 time did they have rats, and only small ones at that. My snakes have been starving for months now, because I have been trying to make do with small mice. If coming here for lager reptiles, I dont recommend this place at all. Maybe one day they will but until then this review will stay.
It was great everyone that works there is amazing. They have cool and unusual stuff which is always fun too look at.
Very helpful. I like them and plan to continue using them. They practically meet you at the door, you dont have to search the store for someone.
Helpful staff, very clean store, well stocked and great products.
They have a big selection a d friendly staff. My dogs enjoyed themselves.
Best pet supply store ever. Great empoyees. Good selection and pricing.
Good prices. Nice dog wash
Not all petsupermarkets but this one is great! The staff is very, very helpful! I really like this location!
Super nice and helpful staff, new puppy and they took a real interest in insuring that we had what we needed.
Just got a kitten, the guy there was able to tell me everything I needed to know to make sure I can properly take care of it!
Not as large as some of the others like petsmart or Petco but a good selection of pet products and friendly staff. Convenient location.
Friendly staff, good selection of treats, food and toys for cats and dogs.
The haole girl was very helpful, she really tried answering all my familys questions!! Mahalo
Very helpful friendly staff. Good pricing and selection.
Pretty decent selection of dog food
ATL. staff is always helpful and friendly,and the prices are better than the other pet retailers
Amazing staff, top of the line products, cheap rates, and best pet pride around.
Staff was very friendly and helpful but the store didnt have what I want.
Staff is friendly and selection is very good. Definitely recommend for a quick pick.
Very friendly and helpful staff. Were used the dog bathing station.
Staff was very knowledgeable and friendly. Large inventory.
They need to stock dog whistles. Other than that a real nice place.
They have everything you need for all your pets and a very helpful staff😁
Great prices and staff is always friendly.
Great service and they have the right food for our dog.
Really nice store and the staff is so friendly and helpful!!!
Excellent pet store that carries the products that my cats need!
Workers there are friendly
Great selection, nice staff...a bit high on prices.
Its ok, needs some major updating.
Dead animals laying around. No clean water for the birds. This is a sad place.
Friendly staff and a great selection of products and brands!
Nice staff! I come here to get food for my ball python!
I like to feed options better than petsmart.
They never have what I need. They need a better buyer to understand how to compete in this space.
I always find what Im looking for and customer service is great
Amazing place and loved the fish! Nice selection
Staff is always helpful and answers questions to the best of their ability.
Very nice store. Over priced.
I like this place. All you really need in a smaller store.
Great selection for all kinds of pets.
Good deals and nice staff, would recommend!
Too much clorax on floor. Caused me pain. Unable to shop
I love to shop for my sweet furbaby here!
Friendly helpful staff that always have good recommendations
Great staff - friendly & extremely knowledgeable
Good selections but pricey store
Super friendly and helpful staff.
Great selection. Knowledgeable staff.
The staff are so knowledgeable and very helpful
They had all I needed
Better than Petsmart
Nice very friendly and knowledgeable workers
They did not have the Blue I needed
Love the staff and the store. :)
Great stuff great staff
Had everything that i needed to finish my fish tank
This is the pet store you want to go to.
Great staff and a great store...!!!
I just love this store.
Great prices, helpful staff.
Has everything you need for your pup!
Always good service and good brands
Great customer service
Great service and selection
Nice clean and well stocked
Love the store and the employees!!
Best place for your pets needs
Great little pet store.
Friendly staff and clean store.
Please keep selling rats lol
Great sales and coupons.
Always very friendly staff.
Friendly and helpful staff!
Staff was friendly and helpful
Attractive store major stock
Love the service and products
Very helpful kids..
Gteat friendly service
Lovely staff!
Love this place, people and location
Most folks are okay
Love it
Very Helpful!
Luv pet supermarket
Lots of selections
Great staff
Seems expensive
Great place
Cute animals
Love this place
Frustrating! Ive been a loyal customer (same store) for several years. I went into the store to buy dog food last week and the product was out of stock. I was told buy the employees a delivery was expected and to CALL the store in a few days, which I have. However, when I call the store repeatedly no one picks up the phone even though the automated phone greeting has an option to speak to an employee it rolls to voice-mail. Poor customer service, lost sale and maybe a customer forever.
Good service and very friendly in their services. They treated me super well.
Total reviews rating 4.5
167 Reviews for Pet Supermarket 2023:
Review №1
2022-04-04I usually have good experiences with this store but I’m not coming back again. Came to buy another bag of cat food. Out of curiosity, I checked the expiration date on the first bag I grabbed because it was super dusty when I picked it up. Turns out, an entire row of my cat’s specific brand of dry food was EXPIRED earlier this year. This really isn’t acceptable given the size of the store and number of employees I saw. Please be cautious when purchasing any pet food here.
Review №2
2022-01-14Had exactly what i was looking for, dog food, that Kroger was out of and at a competitive price point. The clerk was very friendly and engaging. A+ service in a D- world
Review №3
2020-02-23This place started out as a decent establishment. However, in January of 2020 I went there to grab my dogs food and noticed something pink in the birds enclosure. When I got closer to the birds area I saw budgie (parakeet) chicks without any food available and only dirty water. I notified the preoccupied worker (on his phone), and I didnt leave until he placed food and water for the bird with chicks. Ive called the Georgia department of agriculture as well and filed a complaint. After that incident, I visited the store several times to find the bird with chicks without food and only dirty water available. I no longer patron this location.
Review №4
2022-02-19Customer service was trash. My husband and I walked in with our new puppy and we weren’t greeted as we walked through the door. They looked up, made eye contact with us and continued their conversation. However, a white woman walked in right after us and both of them, the young man and the older woman both greeted her out loud and continued their conversation. When I called for my husband, who walked ahead of me, she then turned to greet me. We still decided to leave.
Review №5
2021-10-19Must give props! Amanda the assistant manager at this location is really top-notch! I made a special request for a particular toy for my dog no, only one in their store on the shelf. She went the extra mile and found the quantity of toys that I requested. Went above and beyond stopped in another location on her way to work and pick these up for me! I was absolutely delighted, she is really a super representative of great customer service! Way to go Amanda you are above and beyond really terrific service oh, I will definitely be back.
Review №6
2022-06-14Very nice store and had many items I use for training business.
Review №7
2022-06-17Nice enough people, but dont go here to bathe your dog. Didnt like the shampoo and conditioner.
Review №8
2022-02-23Good selection of products but the best part are the employees. They are always very friendly and helpful with questions.
Review №9
2017-11-03Brand new location, things are still being put on the shelf for their grand opening on Saturday, November 3rd, 2017.Staff are super friendly, the selection here is great. They have tons of options for food and treats and have fish and hamsters for adoption. They have a much larger selection than the other big box stores giving you more options between cheap and higher quality toys and treats for your dog or cat. The prices are also far better for the same toys as other locations have. Absolutely the best pet store Ive ever been to. From now on Ill be seeking out Pet Supermarket everytime, and they are in a super convenient location.
Review №10
2021-07-18Went to this store today for my dogs bi-monthly bath and treats and had great service from Isiah. Also met the new assistant manager, Amanda, who was very helpful in locating some items and gave me some information on some new treat options for my dog. Store was clean as were the bathing stations.