Planet Fitness in Canton
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Canton, Cherokee County, Georgia, US
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Site: https://www.planetfitness.com/gy...
- Monday:5AM–12AM
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:12AM–9PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Planet Fitness in other cities:
Front desk employees were extremely rude when me and my friend were trying to work out. Very unprofessional. Laughed at me because i was confused about my membership. Inconsiderate and hateful. I believe this was a hate crime because im fat. I will never go here again. Instead, i will go to the woodstock location, they are very kind and generous to us.
I love this gym so much! The quality of the workout equipment is excellent! The environment is always so clean. That is including the tanning beds and massage beds as well. The employees are so great. Theyre so attentive to my every need and easy to talk to. I enjoy having the opportunity to bring guests with my black card membership!
Planet Fitness charged me a fee for equipment usage for 2022, even though I cancelled my membership effective 1/1/2022. I went by to cancel my membership before the new year started, but the gym was closed, even though they advertise being open 24/7. This is a scam to get your money.
It was great, everything was extremely clean and the social distancing was defiantly being observed. All remotes are sanitized, they give you your own bottle of cleaner that you put back into a bucket of cleanser when you leave.They have done a great job, no way anyone should feel concerned.
Great equipment. Friendly staff. Very clean. Lots of equipment variety. Great hours to be able to get in and work out. Great amenities with showers, lockers, restrooms, massage chairs, hydro-massage, tanning, sitting areas, drinks in coolers. All around good place to get in a work out and feel good doing so.
I want to take this opportunity to thank Planet Fitness for their dedication to making us feel important, many come there to enhance their physical bodies whether it be in the gym or the tanning area. To me Planet Fitness is part of my daily living... I have been under medical care for many years and recently moved here from PA, this move was a difficult one for me but the staff at Planet Fitness has made me feel very welcomed. Im ever so grateful for their concern and encouragement to keep going, the personal relationship they give does help me to continue to fight for my health.. Also the cleanliness and good equipment adds to the results. Thank you to the entire staff of this location, I appreciate your love and support!
Ive visited eight different planet fitness locations in the Southeast. They are usually fairly consistent in having lots of equipment and a clean location. Most staff are pretty good and attentive. I love the tanning beds, hydro chairs and the total body fitness machines. The many locations available via the black card membership means I can travel and workout pretty much anywhere. I would like to see management or staff mingle with members and build a more fitness focused relationship. IE: hows the equipment, are the facilities clean, hi, Im the manager, hows your workout/day going, are you a black card member, have you signed up for classes or used a trainer. I will say the Canton, GA. location has some horizontal hydro beds which are great. Thats the first location Ive seen them in. The gym appears to be new also and the staff are really nice. The Canton location, like most of the Planet Fitness locations, has the temperature in the gym too cold. There must be a happy medium because upon entry it is freezing, then a while later it is cool after working out. The Canton staff listened to my concerns about a broken shower head and the next day it was repaired. There is also some brown mold in one of the shower stalls but after mentioning the pink mold in the same shower, it was cleaned upon my next visit. The new staff in Canton are doing a great job; they are more friendly and customer-focused than some of the previous staff.
Today I walked back into Planet Fitness feeling it safe to venture out. I missed it. Sweet baby Jesus, I missed it. It’s been a year for me.Andrew greeted me, updated my information, made a phone call to another Planet Fitness to button the deal up, and made me feel at home. Good customer service is rare. Andrew is a consummate professional.The machines and weights are clean, folks spaced apart, everyone with a cleaning spray - this is the spot to get safely back in shape. It’s gonna be a good year, people.
I’ll start with a positive. This location has an extremely high quality locker room and showers. The motion sensitive sink faucets leave a lot to be desired, but the tile work is very nice and the shower stalls are three times the size of standard planet fitness shower stalls. No soap in the showers. Location far too small for the gym. Equipment crammed into gym without enough space. Every single television (over ten) in the entire gym playing the same exact tv station playing the music videos for the radio station. One of my least favorite Planet Fitness experiences. I travel often. I have been a black card member for 13 years. I have been to at least fifty planet fitness locations.
The staff is super friendly, the gym is always clean and there is a fantastic variety of equipment which is always functional and well maintained. The membership fee is cost effective and hassle free. Customer service is beyond that of any gym I have ever been a part of. When the gym reopened after the pandemic first started and required wearing a mask I, was concerned it would be difficult to work out while wearing one. I called them to cancel my membership (knowing I would rejoin once the mask requirement was lifted) but they offered to freeze my membership for two months before I even had a chance to request it being canceled. I missed the gym so much that I decided to give a mask workout a try this week and was thrilled to find it wasn’t nearly as bad I had imagined. They’ve taken precautions with covid such as supplying each person with their own bottle of disinfectant to wipe down the equipment before and after using and they keep a big bucket filled with disinfectant by the door to drop it in on your way out. They also have contactless check in via your key card or mobile app membership card and have equipped the doors with “foot” handles to open them with to avoid hand contact. All in all a great place to workout.
Planet fitness is an awesome gym, going above and beyond to make my experience enjoyable. It is cost effective while still being clean, having modern well-maintained equipment, and a friendly staff who make me feel welcome.And did I mention the hydro massage beds?? Perfect ending to a hard workout!
Amazing Staff!! Clean workout equipment and clean locker rooms! Would highly recommend you come in for a free tour and day pass to try it out! If you like it they have crazy affordable options based on your need. Tanning beds and red light therapy treatment. Massage chairs and water massage beds. They offer classes every day and clean the entire gym by hand!
It is not too often I feel obligated to write a review but I am truly impressed by the customer service and overall quality of this gym. Everyone is always smiling and more than happy to help. The experience has far more than exceeded my expectation. Feels good. 🙂 I go in the evenings and Chris usually sets us up upon arrival. Very helpful young man. Zach, the assistant manager has also been a pleasure. Thanks guys!
Honestly when I got my membership I was a little hesitant to go in because I’m socially awkward and a little to my self but honestly the staff is nice and helpful.It’s maybe the best gym around this area to go to. I do also recommend the black card as if you want to bring another guest you can and get access to other things or things ther things in the gym that the basic subscription can’t use.
I was asked what I like about Planet Fitness.Judgment free. Friendly staff. Clean equipment that is always working. Nice locker rooms. Pretty much everything. Its a gym for normal everyday people that just want to feel better about themselves. They have all the stuff for the serious folks too, so everyone can feel welcome. Just no grunting. :-)
Ive been going to Planet Fitness for almost a year now and have enjoyed every experience there. Ive never felt uncomfortable or judged when working out there. All the machines are clean and there are always paper towels and spray for after someone getting done with a machine. I like how there are multiples of each machine so there is normally no waiting to workout.
Good size gym, definitely nicer than some other planet fitness locations I’ve been to.But I have a few suggestions: PLEASE GET A SCALE! There needs to be a scale in the locker rooms or even just one that is near the general area...I was so taken back by that.& the water fountains need to be updated for sure. Not nearly cold enough & not a lot of water pressure.
Unlike One Life fitness on Sixes, this place is super clean. Where one life’s staff is some of the most Rude and condescending people I have ever meet this staff is super friendly, attentive, and down to earth This is the best gym in the area. Plus they are also the least expensive!!!
Great, affordable gym. Not a lot of fluff but if you want to just come for cardio and weights, this is perfect. I love that with the “black” card membership you get use of hydrotherapy, red light therapy, tanning beds etc. it’s no frills that’s why I gave it 4 stars instead of 5 but a great local gym.
I’ve been working out there since they opened about a year ago. The facility is always kept in excellent condition, the staff is amazing. (Christian, Macalah, Shane, Nate is an excellent trainer). I’ll be moving back to Florida in a couple weeks, and I’m going to miss my time there. I’ve had memberships at many gyms since the 90s, and I must say this has truly been my best experience here at Canton PF.
Love this gym: the equipment, the price, the hours, and the employees...and one employee in particular, Janice...i had just gotten back into working out after a shameful lapse, and tried doing my usual workout from when I was fit...i ended up seeing stars and laid out on a bench in the womens bathroom😂...Janice saw me and came over to check on me, and used my magazine to fan me until i felt better...that was such a nice, personal touch
New management has taken over and the staff is so horrible now. Very rude. Customer service is the worst. I used to love this place but not anymore. The staff will not even problem solve. They just show up for a check. The new manager will not even call you back..VERY MISERABLE PLACE. YOU WILL BE TREATED LIKE DIRT. I WALKED OUT CRYING.
This place has a ton of cardio equipment and options. I love how many treadmills there are. You never have to wait for one. I wish they had more plate loaded machines especially for my legs. They are also 24 hours so that fits everyones schedule.This location is clean and all of the employees have been friendly towards me on my visits. I would highly recommend this gym if you want to get in shape at a decent price.
They need to clean the place.With covid running around. The water fountain was red grime around it.I know it takes over a week of not cleaning to build that up.Other areas just show lack of cleaning.Also you typically have to ask for a paper towel dispenser to be refilled.
Planet fitness is open 24hrs and has an attendant always there and they have been helpful and friendly. Its a clean facility that I enjoy going there. They have a free trainer available and I havent used that perk yet of having someone help with my fitness routines but it is available to members.The only downside I can complain about is the direct line into my checking account which for over a yr now I have had no issues except there is no reminder email as to when the club maintenance yrly cost is coming out.So unless you make a reminder you could have an issue when this comes out of your checking account. For me was an issue this month as I had planned for the payment for next month and I was wrong. Being on limited income caused a lil havc with my checking account.The tanning beds and massage vhairs are very nice tooThe gym also doesnt tolerate the slamming of the weights, profanity or body shaming of other memebers. If you have been to a gym that ignores those thing like I have you can appreciate that.I would definitely recommend planet fitness !
This gym is great. The staff are friendly and helpful. They arent pushy salesmen and they always greet and say goodbye like they mean it. I go 3-4 days a week and have never had an issue with a single person. The gym itself has a great variety. The only thing it lacks is a true benchpress and deadlift area, but this is Planet Fitness - they are all like that.*April 2020 Update* I wanted to update this review to highlight how this gym is handling the COVID19 crisis. If I could give them six stars now I would. In March they proactively made the decision to close their doors on their own for safety reasons. While this was done too late to stop the March billing cycle, they have promised that they will credit all members for that month and will suspend future payments until it is appropriate for the gym to reopen. Additionally, theyre offering in-home workout videos on their Facebook site free of charge. I hope that this pandemic passes quickly and that the gym and all businesses to recover. My heart goes out to the employees there that are unable to get a paycheck because of this. Nobody was prepared for this, but Planet Fitness has handled it as gracefully as anyone could expect. Great job Canton Planet Fitness!
Came in to cancel my membership to avoid a buyout fee on October 1st. Was charged and annual fee for the next year on October 1st. GM wouldnt refund it stating company policy. I bought the black card membership and paid $22 a month for a year and they still charged me the $39 for another year. Shady business there for sure. Take your money somewhere else.
Great place. Very new and super clean. Its very open. It can get a little crowded in the late afternoon/early evening time, but still plenty of equipment to use. The staff is really young and can get caught up in conversations, but generally very friendly, willing to help and I havent had an issue at all. Love it here.
Always love it great excellent equipment with a wonderful staff. Only problems they have now are there open 24 hours only half a week where alot of people like myself work very late and have no other way to work out very disappointed about this may switch to one life 24 7 over there.
What I most like are the FLAT hydromassage beds. Whenever I visit another location that only has the reclining hydromassage beds, Im VERY disappointed. With flat beds, the weight of my body improves the pressure of the massage. The reclining ones, dont allow that, and they dont fit my body. With all that said, if this location ever decides to eliminate the FLAT hydromassage beds (like so many other locations seem to be doing), there would be no reason for me to continue driving 20 minutes to PF when I could go to a 24 Hour Fitness only 5 minutes away from my house. Please keep the FLAT hydromassage beds, and youll keep me as a happy customer! :)
Working out is new for me however, I enjoy going here. Motivating myself is a struggle but this place lives up to a judgement free zone I dont feel stupid or clueless or intimidated when I do go. The trainer is super nice, he took the time to sit down and explain my goals and what machines to use and how they work. Ive never felt more welcomed and unafraid to be plus sized and workout. And them beinf open 24hrs is the best!
Total reviews rating 4.6
199 Reviews for Planet Fitness 2023:
Review №1
2022-01-10Great pricing. Great manager that will always make sure your concerns are addressed. Sweet employees. Equipment is always working and clean. A good gym to join for a pleasant atmosphere and no crowding.
Review №2
2022-01-07Awesome & clean! Love this planet fitness location. You can bring free guests & the staff is always friendly and helpful. Allison helped me transfer my membership to Canton after recently moving and was super patient bc my account wasn’t pulling up correctly. I honestly look forward to going to the gym & working out here, bc I enjoy the environment and chill vibes there!!
Review №3
2022-05-22The manager is awesome and staff is too. The reason I canceled is because every time I come in, Janice at the front desk loves to pick an argument over something. Never thought I would say this about this location but it is not worth the hassle of having someone so angry with life ruin someone else’s day. Do not join this location.
Review №4
2022-03-15Some of the worst customer service ever. They have a 24hr wait time on Tanning beds which I totally understand but to turn me away and wait for 5 minutes until the 24hrs is up seems a bit ridiculous. I frequent other Planet Fitness locations and this one by far has a few people that should chose a different profession.
Review №5
2022-04-20I love this place!The staff make it enjoyable and are always super helpful. Everyone has went out of their way to make me feel welcomed and heard whenever I have a question. 🦋👌
Review №6
2022-06-17Gym is always clean and I never have to wait for machines. Easy check in through the app on my phone.
Review №7
2022-07-09Sometimes you want to go where everyone knows your name! I love this gym!! Great peeps 😁
Review №8
2022-01-19If I could leave zero stars I would. I visited this location in March of 2020, to cancel my membership. The kid I spoke to confirmed that he canceled the membership, and I went along my merry way. He never gave me a document confirming that it was canceled, but I didnt think I need one as he assured me it was taken care of. Just this month I was reviewing my bank statements and saw that Planet Fitness had been charging me since June of 2020, 2 months after I canceled to present day, totaling $440. I visited a planet fitness near my home in Louisville Ky where I now live, and canceled my membership for the second time. This time I received an e-mail confirmation that it was in fact canceled. I was given a number to call for Planet Fitness headquarters, and was put in hold for 30 minutes waiting to speak to someone and when I did she just passed the buck onto the club itself and said she couldnt do anything about it. I then called the Planet Fitness in Canton and was told since I had no proof that there was an error made by an employee that day I had no recourse. So because some ill educated employee made a mistake in March of 2020 I am out of $440. The business practices employed by Planet Fitness are the worst Ive ever encountered, and I highly encourage anyone considering joining this gym or any other planet fitness locations to reconsider and not give these people your money. This is the worst I have EVER been treated by a company.
Review №9
2022-01-28The staff is always amazing and helpful however they are capable of being at the time. Always neat and clean. Ive never had an issue with dirty equipment or restrooms. Thank you!
Review №10
2022-03-29The facility is always clean and large enough that it’s not too crowded. The staff is friendly and helpful. Location has plenty of parking.