Planet Fitness in Cartersville
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Cartersville, Bartow County, Georgia, US
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Site: http://www.planetfitness.com/gym...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:12AM–9PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
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When you need to get your sweat on this is the place. It’s always clean, the staff is friendly and helpful, and the equipment is well maintained. Did I mention clean bathrooms too? That’s hard to find sometimes. The only reason it doesn’t get 5 stars is because the hours Fri-Sun aren’t convenient. I personally like to work out later and that can’t be done here Fri-Sun.
EVERYONE and EVERYTHING would be a 10 out of 10. From the people being always super nice and understand to the equipment being easy to handle and take care of and use. Planet fitness is a great gym. Very vivid safe for the people that are still worried about that. Always easy to talk to and clean and organized. I watched a teenager spill her water bottle the other day and within a few minutes a worker noticed it right away and cleaning it up without anyone having to tell him. I workout everyday. And they know me only name now. And anything anyone needs at anytime, the workers are always there to help.
Great atmosphere. This was always the nicest of the PF gyms. Times are changing and the way of life is too. There is another anniversary coming up this June. Equipment is and has been replaced as scheduling permits.So Cartersville is not only playing good music, but it is playing on a new sound system that kicks the beat and bass a little stronger. Most people you see are listening to their phone music but i prefer the piped in music. I am there to work out not spending time sorting through a play list on a phone.
Terrible experience!!! If I could give the gym zero stars I would but since that’s not an option I am reluctantly posting a one star review.The kid at the front desk, Caden, has an attitude problem! He tried his best to refuse my access to the gym. But after I called my home gym, and they spoke to him about my black card membership, he had to let me in. Planet fitness is doing themselves a disservice by allowing kids with attitudes to work the front desk. There are so many gym options, do yourself a favor and go somewhere else. Planet fitness falsely advertises that they offer a friendly gym environment but they hire children with terrible attitudes and post them like sentinels at the front desk.
People are great and friendly , remember your name when you come in. answers questions about my workout readily.Post covid: gyms not 24/7 anymore but Im still paying the same price as before. It takes away 3 days I cant workout due to my same schedule and there being closed, dont open back up until Sunday midnight. I am looking for somewhere 24 hour like anytime gym. They have new equipment for cardio and a new one that stimulates your muscles thats pretty popular. Still have massage chair and bed as well as tanning
I love the Cartersville Planet Fitness! Ive enjoyed using the strength training and cardio machines and really appreciate having self care options such as massage chairs (really works out the stiffness in my back), hydromassage beds and the total body enhancement machine which I use nearly every visit. While the facility is very nice, clean and spacious what really makes the PF experience amazing is the people. The staff are always smiling (behind their mask) and welcoming from the moment members walk into the club to whenever you leave.
Ive been coming here since like 2015/2016 It is a great gym. Its kept clean and the equipment is always working. Ive had a membership for a long time and will continue having one. A lot of the staff I knew no longer works here so I tend to not interact with the newer staff. But they are pretty nice.
Im addicted to Planet Fitness! The gym setting has a very positive environment..the only let down is paying the monthly fee. The price is good but it takes too long or will withdrawal money from your account way too early. I personally had banking problems with them and had to withdrawal from Planet Fitness.
Planet fitness has great equipment but the only thing wrong with it is the staff today I was rudely approached about not wearing a mask instead of being polite and asking me to put a mask on one of your employees decided to instead say “dude there’s 2 signs on the door learn how to read”. 1 I am not “dude” what happened to respect, 2 plz think about your mask policy if you are required to wear a mask in the lobby you should be required to wear a mask every were. I don’t wear masks because I’m asthmatic and it restricts my breathing I come to the gym to work on cardio. I hope this establishments manager speaks to its employees on respectful talking and your mask policy.
I have been going for a few years now. It is convenient and clean, for the most part. They have a good variety of equipment. I do agree with the other person that posted about the 24 hr rule with tanning beds. It should be a little more flexible...say at least 20 hrs to give a small overlap window for those that may not come in at the exact same time each day. The only negative would be the filtered water fountain...when are you going to get that fixed?
Planet Fitness in Cartersville, GA is been my inspiration and my moto to workout with strength and joy, seeing a lots of people of a different ages exercising hard for their goals, it really inspire me to keep going. I want to be healthy and motivate to keep losing weight and be in a good shape, and I know Im at the right place with the right staff which are very kind and professional.Thank Planet Fitness,Huber :))
Good clean gym, lots of nice equipment. Only complaints is some of the paper towel machines were empty and they only have one of some weight training machines that others have 2 or more of. Im not the biggest fan of the layout of the cardio equipment, but that is a super minor complaint. Some of their tanning rooms are also very dark. None of this is anything I would reduce my rating over. I wish it was easier to get in and out of the shopping center. The roads and medians make it very difficult to get into.
I love the staff, very friendly and very helpful! Never a wait to use machines. Love the variety of machines and all the extra rooms for exercise! I use the hydro massage beds and chair almost every single time and I just love them to relax after working out. Everything about this I absolutely love!! I reccomend highly!!
Really is hassle free and no ?s asked. All types can be seen working out here and plenty of equipment means no waiting no matter what time you come in. It is kept clean and members police themselves by wiping down equipment when through. I highly recommend it. it will be easy for you to become addicted to exercise again....especially for $10/mo.
Planet Fitness has a very safe and comfortable atmosphere. Youre greeted as soon as you come through the door. The other people there to work out are quiet, stays to themselves and are respectful of others. Not once have I ever felt embarrassed or uncomfortable. I love Planet Fitness!!!
This gym has video monitors that continuously play foul content. Lyrically and visually. The employees at the desk say they can do nothing about it. When I go to the gym, I don’t want to be presented vile behavior on the video monitors all over the walls. Why do they do this?? Turn them off. You can play upbeat music and videos that is overtly sexual and foul.
I really love this place. I use it mostly for the tanning, because the beds are great and it’s SOOO much cheaper than any tanning membership I’ve ever had and you don’t have to worry about have a gym membership, a tanning membership and another bill for paying a personal training. This place does it for you. Those are the reasons I have this place 4 stars. I had to drop a star, and I know this sounds petty, because they’re not a tanning salon, but to me it matters considering the fact that I use their beds. I went in to tan today and the lady at the desk (she was not rude) told me that I couldn’t tan right now because I still had an hour left of the 24 hour period they give you to tan. I tried to tell her that I had laid 2 days in a row at the beginning of the week but she said one of those days wasn’t logged so she couldn’t base it off that. I’m not mad at the woman. I’m a little upset at Planet Fitness that’s why I had to drop a star. Not even an actual tanning salon has this policy. I can understand coming twice in one day, but having me wait an hour wasting my gas going back home and then just having to turn back around? That’s not okay with me. I strongly believe this rule should be changed.
With Covid and people entering and leaving without masks, I cancelled my membership. Staff had masks and the gym smelled clean, minimal social distancing however wasnt enough to make me comfortable. Will stick to outside walking. Gym has been making a good faith effort, but cancelling is my choice.
Planet Fitness has everything I am looking for in a gym. Great equipment, clean and friendly staff , and casual and welcoming atmosphere. Recently, I had a billing issue and I had to temporarily put my membership on hold due to coid 19. Juleane is the manager and she was so kind and helpful. She resolved the billing issue and helped me put hold on my membership until I am comfortable to return. I am so pleased with this Cartersville gym! Highly recommend.
I enjoy the “my time “experience. When I’m at Planet Fitness I can focus solely on myself. No distractions no interruptions. No one is trying to talk to me no one is distracting me. Everyone is there for their “my time experience “ as well. A healthy body starts with a clear healthy mind. At Plant Fitness that is what they are providing and the the dream they are selling.
I had a house fire caused by my car exploding. I called to cancel my membership and even explained about the fire. Once I said I needed to cancel the staff on duty acted like they couldnt hear me while asking about how to cancel. Once I would ask if they could hear me they all of a sudden could while I would hear extremely loud laughter (like I was on speaker phone or something). The laughter would only happen when I would stop asking for the address. It was like they were trying to keep me from getting the address while having a joke at my expense. My personal tragedy is not your staff members entertainment. When I am in a position to have a gym membership again I will find a different one despite this being the one I have used for the past three years.
Interpersonal communications among staff and members is superb. The disconnect occurs at the corporate level, as evidenced by my lack of knowing that my local PF had been open over a full month before I personally performed my due diligence to learn that it was, in fact, open. That is not excusable from a corporate perspective, let alone that I am also a PF stock holder. PF Emails only invited me to join in an in-home workout. Not gonna happen. I want the PF experience. We move forward together for a better future.
Great gym! Covers all the basics and even some modern extras. Several more private areas for those who find working out in the more open areas to be intimidating. A great variety of weight training machines, calisthenic equipment, mats, and more cardio machines than you can imagine. Trainers are available and trainer lead classes are regularly held. Nice large bathrooms/locker rooms, showers that heat up quickly, clean and well-maintained tanning beds and heated hydro-massage beds. Water bottle filling stations are provided as well as WiFi. The gym floor is generally quiet, fresh and bright with pleasing music. An atmosphere of friendliness and respect for others is maintained. There are tables in the lobby area and it’s nice to sit either there or in the lounge area that has couches and tv. Really great experience overall!
The atmosphere is friendly, welcoming, and energetic. The staff are very courteous, informative, and always willing to assist in any situation. The equipment is well tended and cleaned, and theres always something to do; from the free weights and benches, to the 30-minute workout and Synergy sections. Theres always something to do. Bringing a friend(s) is highly recommended.
I like the Judgement-Free Zone... Im not a gym-rat, and dont live at the gym... I work 60-80 hour weeks, so I dont have time to get to the gym daily. The staff is helpful anytime I have questions about how to do an exercise, without making me feel bad about not knowing how to do it. The selection of machines and free-weights may be a little light-weight for folks who live at the gym, but its sufficient for what I do. Well worth the monthly cost.
Was able to park my semi in the back. It was nice and slow from 1000-1230 when I was there. Showers are some of the best (just low pressure and took forever to get hot). This location has Life Fitness machines if you care, I like the Hammer Strength better myself. If in the area Ill be back.
I just started my membership Friday and so far so good.. I go at a time when its not really busy so I never have to wait for any equipment I want to use. Staff is really friendly. I absolutely love the hydromassage!! After my work out I go str8 to that hydromassage bed. Its the best thing they have lol. As of right now Im very pleased with this gym.
The general manager of this location is a complete idiot. She continuously runs her employees in to the ground. She does NOT have a bit of people skills, which is fine, then dont interact with clients, but if youre going to, then make sure youre some what happy.I love the facility in general and the staff, minus her, and every incident that Ive had thats been negative, roots back to her...I literally just called to make sure my payment was correctly on track to be drafted for this month and she was complete narcissist, as she usually is, I guess I shouldnt expect anything more from here. I hope that the owner of this location sees this and thoroughly follows up with his employee.
The staff could be more welcoming instead of standoffish. I really didnt feel I belong, after I had surgery on my arm I decided to just end my membership. I wouldnt discourage anyone else from joining because they have awesome exercise equipment but I just felt unwelcome there.
Great facility!!! However, over the years, Ive visited the Smyrna and Decatur locations and both have multiple massage beds. This location has ONE with a waiting list and stricter rules. Theres no need of going if I cant have immediate access to the massage bed after an intense workout!!!
Been to several Planer Fitness gyms all over East coast. This Planet Fitness by far has the most arrogant employee working the front desk. Eating while talking to customers. Very sarcastic. Very unprofessional. The employees name is Jesse. Very disappointed in this gym and will never be back.
Staff and customer service is terrible. I reviewed them on yelp earlier today for how they treated me today, how they lied to me over phone and how they attempted to charge me for 2 more weeks after I’ve been paying them for a year and a half without ever stepping foot inside the door. After leaving the review, someone from their terrible customer service decided to write me back and tell me if I decided to cancel after the 10th of the month, I’d be charged again and after the 25th I’d be charged an annual fee..the issue with all of this is that I went to cancel in person today and today is the 1st. Which means, the guy lied to me about owing nothing and just being able to cancel over phone. Then the bad attitude girl at the front desk, tried to charge me for 2 more months, after I’ve paid $330 for nothing and just let all that go down toilet. Theeeen after receiving a bad review, these clowns write me with dates that make absolutely zero sense and just random fake apologies after not helping or fixing anything. It’s a ton of gyms in Cartersville, I suggest going anywhere but here. Bodyplex is around the corner, real life Fitness is across town, there’s crossfit gyms, and all kinds of other options. Don’t go here and get scammed by these clowns.. it’s not worth your time and obviously not worth your money. Especially when customer service gets online and tells you to cancel before a date that is days away from happening. Something is wrong with those ppl honestly. For customer service alone, I’d give it zero stars if I could.
I have tried and failed many other gyms - the atmosphere at Planet Fitness is great. So far, Im 4 weeks in averaging at least 3 to 4 times a week of going to the gym. In the past, I made it a week or so. I actually look forward to going to Planet Fitness. You cant beat the cost, either!!
I am a well fit guy and Planet Fitness, although nice and friendly, is not the place for those in great shape. They say theyre All inclusive but their LARGE signs displayed all over says otherwise.. My suggestion, if youre in great shape or like to grunt because the weights are heavy, go to another gym. I will be changing gyms soon due to the FIT shaming moto they incorporate.
Its The Judge Free Zone Baby! Come and do your own Thing. And if you need help in getting started.....they got you! My Peeps are the best in Cartersville, but every location I grace with my presence, is never short or professional. I wish I had an extra star to put up there!
I love working put hete. Very friendly staff.. the only thing I kind of dont like is in the tanning bed theres a sign and it says be careful new bulbs well this sign looks like it was actually built with the building so when is it new was that new when it first got there is it constantly new everyday yeah Im going to have to ask some questions about that. I found out a little odd cuz other tanning salons when you go they put up a sign when its an evolve and take it down as time goes by so its kind of like false advertisement never know when they change them but for $20 a month you cant beat it but thats why I also have another tanning bed
Total reviews rating 4.6
199 Reviews for Planet Fitness 2023:
Review №1
2022-04-04Planet Fitness has such a wonderful atmosphere. Its fun, the music is not too bad, the showers are always clean and the hot water stays hot, the locker room stays clean. The equipment is easy to use and if you are not sure how to use them there is always someone there that would not have a problem showing you how it works. I have been with them for 2 months now and I have not had one problem with them. I love going there to work out. The motivation that is there is AWESOME!!!!!!
Review №2
2022-04-22I stopped in with a friend who is a member to use the water massage tables. The massage was great! I love that it was warm & there were all kinds of choices one could make to customize the experience. The only problem, it was too short - only ten minutes. (I think longer times may be available...)The 3 stars is because I only experienced the massage table.
Review №3
2022-06-18The equipment is usually all working. Right now the leg curl machines are out of order, but there are enough other exercises to do that this is not a big issue. The staff greets us coming in the door and tells us to have a nice day when leaving. It is great that the staff interact with us each time we come in, which makes me feel like they appreciate me being there. The new cardio machines are very nice. I really like the hydro massage lounge after a long day and a good workout. I wish there was a few more so that there is never a wait. The Cartersville location is always kept tidy and neat, which adds positively to the workout. Really enjoy bringing my son there to help rearrange some weights!
Review №4
2022-04-29This is by far the nicest planet fitness I have been to, and I’ve been to most all around metro Atlanta. So incredibly clean, the machines are new and updated and the new full body massage chairs are INCREDIBLE! Love love love this location!
Review №5
2022-03-28Love it best place ever, awesome customer service and always willing to help with whatever they can and always happy and welcoming. I found my gym for life. Thanks planet fitness. They have the best equipment to work out and awesome tanning beds and message chairs and oh god the message beds are awesome
Review №6
2022-04-26This was my fiancé and Is first gym experience and it was amazing! Erin was super friendly explaining how to check in and such and even gave us a tour of the whole place. Thanks, Erin! The gym was clean, well laid out, and very fun! My fiancé had already bought the membership before we went, and Ill be buying mine as soon as I can.10/10 Im already so in love with this place.
Review №7
2022-06-28I’ve been to several Planet Fitness gyms and this one happens to be the best.The employees are friendly, place is super clean and all the equipment is in great condition.All of the cardio equipment was recently upgraded which is nice.
Review №8
2022-02-03Very relaxed.. Friendly and workout at your own pace.. A great place for seniors wanting to work on cardio and keep up their health.
Review №9
2022-01-27The staff is wonderful when you walk in. Very clean. Bathrooms are amazing the equipment is top notch and the tanning beds are fantastic.
Review №10
2022-05-15Gym is pretty good, not a lot of space with all the cardio, would be great if they opened on time