Planet Fitness in Hinesville
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Hinesville, Liberty County, Georgia, US
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Site: https://www.planetfitness.com/gy...
- Monday:5AM–12AM
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:12AM–10PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Planet Fitness in other cities:
This facility is very clean and diligent on making sure the rules are being followed. The customer service is outstanding and everybody their does a great job. The ambience is perfect for getting through what you need to and the best part is the new machines multiple machines for legs arms upper body abs or any section of your body that you would like to work on. After a good hard workout the massage chairs are really applies for me.
Came on March 8th 2022 @7am Hinesville GAOne of the employee Mr. Christian at the desk told me if I did not take my picture he will terminate my serviceI responded to him that I told the manager I will take my picture later he turn around told me he will terminate my service I say fine I will go to the other gym🤮😬
Terry has phenomenal customer service. You can tell this young man is detailed in his work. Terry makes sure all your questions are answered and youre all set for your workout. Keep up the good work!!! Also the gym is super clean and keep social distance guidelines. Great place to workout.
I love passing through.goowill. when I think of patronizing a shop I think goodwill.And there always something that I can get at goodwill that I wont get else.The store is very clean well displayed and sale clerks are always very active and attractive in the dress.They never keep me waiting and I go toThere for their shoes.Am never disappointed.I was not surprised to find a beautiful brown pair of Clark shoes never wornFor the price of three pairs of shoesThat value for my dollar.I love those short is connected me toA world that been beautiful once upon a time.The author of their product place muchLife and excellence into their work.Many people go to these stores to touch the antiques and the durability of what was.I spoke to this customer she had a tea cup and saucer, and we Just started a conversation on her purchase.No other than The movie Beauty and the beast..The enchanted castle.The beautiful character mis potsAnd her son chip.All of that because we chose to stop off at goodwill.These less than perfect store brings people together.Because Im the ending we are all people that need one another, what going to keep us connected.Thank to goodwill we re connected through something we have in common. the old the used the accessible.
I went with my fiancée to get a quick work out. I noticed that most of the paper towel dispensers were empty. I informed the staff on duty and they stated that they would take care of it. It took them an hour to refill the dispensers. They just continued to talk and laugh. My concern was, that we needed to wipe down the machines after each workout. We are in theMiddle of a pandemic. They just made me feel like it was not a priority to them.
The only draw back is the hours on the weekends. They changed to 7 am opening, it was probably a business decision in terms of manpower. I am hoping they go to a key fob system. This way you can access the fitness center at anytime, other than that you get moneys worth compared to the other fitness center in town.
They really need to fix their cancelation process. The only way you can cancel is by person. Which I did. But a few months later I still see im getting charged by planet fitness. And whats worse is im in a different country and the only way to cancel is by sending them a letter. Which is going to cost me like 40 bucks.
Edit to original review:It is now 2 stars, not for the facility itself but for Planet Fitness as a corporation. In the month to month clause there is fine print that requires you to enroll for a full year. To leave the contract, you must pay a buy out fee which is your remaining months to finalize your one year contract. I wanted to make this clear to anyone looking at reviews for a potential new gym. The website does not offer that information up front.Original Review:The Gym is not bad but you cannot cancel your membership easily. You must go into the gym and get pressured into staying to cancel. Good facility and the staff is friendly, I just do not take kindly to being held hostage when I no longer need your services.
The staff is friendly and the facility and equipment are always clean. I love going for a workout in the middle of the day or middle of the night— it’s nice to have a gym with such accessibility that allows me to plan my exercise around my schedule. However, I do wish they had a sauna or steam room.
My membership was canceled today by Gabby and christen at Planet Fitness in Hinesville.I’m not sure why my membership was canceled I called and spoke with Marie B the general manger at plant fitness and was told she don’t have to explain to me why my membership was cancelled . This morning around 9 Am I entered Planet fitness and stood at the front desk for 5 mins at the time Gabby and christen was at the front desk having an personal conversation so when I noticed I was getting helped I walked away to start my work out .When I start walking away Ms.Gabby calls and say ma’am you have to sign in . I tried to explain to Gabby that I tried to sign in And she didn’t want to hear what I was saying she said a few words I said a few words she told me go back up to the desk and check in .when I walked to the front desk Gabby tells christen don’t check me in I have to leave . I asked her why not it wasn’t a reason giving .Gabby was saying slick comments to the other worker christen and customers that was walking up so I was saying stuff back to her . She threaten to call police and told christen to call the police . They did not call the police so I did . Police was on the Scene investigated what was going on Gabby and christen terminated my membership and I was asked to leave . This was not investigated fairly and I feel like I was not treated fairly and Gabby was very unprofessional and when I got back unprofessional she didn’t like it . I called to speak with Manger around 6:00pm the manger was very unprofessional and told me she don’t have to explain to me why my membership was canceled very unprofessional if I didn’t like planet fitness I would not go but I go because I like it . Didn’t look for an altercation this morning it was kinda thrown up at me
I recently moved from Savannah back to Hinesville, I always used the Tanning Beds on HWY 17 and the only thing I have a little issue with is that the Tanning Beds arent as New as they are in Savannah. They do work okay but nobody explained to me how the Beds work, So I would greatly Suggest to have all Tanning Beds the same as in other locations.
Great 24 hour location and its clean! Plenty of machines. I very rarely see something broken or out of order. Four stars because I wish they had just one spray tan booth. The staff is always really nice and welcoming and the people who go here are decent too. Everyone Ive talked to is friendly and happy to answer questions. Best times to go if you dont want to deal with hordes of people are before six am, or during dinner time. I havent taken any of their classes yet but I have seen people enjoying the PF 360 class. They have TRX if thats your thing.
This gym is big enough to feel like you can exercise and not be right on top of someone. There are all different levels of fitness types here, and as far as I can tell, there really is no judgement. Its clean as a whistle and the staff are super friendly. The machines all work, too
I was extremely excited when I heard our area would be receiving a planet fitness. If you really knew me, you would know I am NOT a gym person. But since it has opened I have been really pleased and enjoying it. The staff is wonderful and makes you feel invited and at home. I would recommend this gym to anyone.
Really great facility and seems brand new. Much better than the ones in Phoenix and Apache Junction I belonged to before. Definitely worth the black card membership for all the additional benefits. I only wish they had some full length lockers that I could change from work clothes to workout clothes and have room to hang stuff rather than having to go home first to change.
I’ve been to a few gyms, but honestly I haven’t felt comfortable at the others. This gym makes it easy to find someone to help you with the machines, take classes, and be at the machines without having too much difficulty. As someone that suffers from anxiety, it’s great to find a place where I feel comfortable talking to the staff there.
Im a senior citizen. I signed up for the trainer to show me the machines. The first part was talking about which machines we should use. (The was a younger lady there also).Then she said that she knew how to use the machines and she would see him later. I told him I had no idea about the machines. He started walking me around and just pointed to the machines he suggested I use. I reminded him that I didnt know how to use them. He would point to the machine and while standing, show me how to do my arms on the machines. Never got on the machines to show me and never showed me how to adjust the seat.I didnt know how to use the machines still. I walked up front and asked for the manager. He made it very clear that he didnt believe the trainer had done anything wrong. He kept saying the trainer was a busy man and every half hour he had classes. We had only taken 15 minutes and the trainer was standing at the desk talking to another employee. I would not recommend them in Hinesville unless you know what you are doing already and dont need help.
I love Planet Fitness Ive been a member for a long time the only problem I have with it being covid-19 is one I do not know what is in the bottle to wipe off the machines but has no disinfecting smell and it doesnt seem like is disaffected anything number two they need to enforce that they keep their masks on while theyre working out theyre not quite practicing Max coverage past the point of entering the facility
Even with the cardio machines, being spaced out to maintain a social distance, there are enough machines for people to get on and do their thing. Liking the crowd meter for Planet Fitness, to show when the majority of people come at a specific time, to help gauge how long you can work out, or work out a populated area within the gym. Overall, if people are coming to the gym, agreeing to the policy of not being positive, or being close to a positive case for COVID-19, I think the pace that its on right now is great for a recommendation to people that I know.
Planet fitness charged me for services for March and June even with a pandemic taking place.. And they dont want to refund me the payment they took out my account today. No email, no call, no concern for customers... they Claim to have sent an email... but I checked my spam, trash in addition to my inbox, and nothing. They are a complete rip-off. They did this to me a few years back after canceling, decided to give them a 2nd chance since they were under new ownership/management. But the results are the same. Its not a lot of money, but its the ethics behind it that burns me.
An okay place to start for beginners, however the staff members are rude and entitled which gets old REAL QUICK. This gym doesnt use disinfecting wipes but rather paper towels and spray bottles. Creates a lot more waste and the team members dont keep the towels/bottles stocked.
Great space, clean facilities. They cant keep up with everyone using all the paper towels! Love the services offered. All staff has been friendly and super helpful. I even brought my mom for a tour and they treated her kindly. Definitely no judgement here. Old, young, able, differently abled, doesnt matter!
Nice gym, cool staff, the only thing that bothers me is that they can’t keep their hours updated correctly online. Hours have changed online multiple times in the past 2 weeks, yet I get there at said time of opening, and it’s completely closed. Please make sure to keep the actual functioning hour times updated online.
This place is a joke. How are y’all gonna say “Judgment free zone,” but yet if a weight is dropped on accident, y’all are setting that dumb hunk alarm off . That’s making someone feel completely uncomfortable. It also ruins other ppls workouts and moods . We walk in and get nasty stares for wearing half tops, sports bras or men’s tank . Everyone being the desk acts like they hate their lives and jobs as well . Oh let’s not forget they LOVE to stare at you and with “I’m so hard” faces when you walk in , or drop something. Great deals but it’s not worth all these “rules” and dumb alarms. Also make sure ALL YOUR STAFF KNOWS HOW TO USE EACH PIECE OF EQUIPMENT. It’s embarrassing to watch a gym worker tell someone “I’m not exactly sure,” “I think this is how it’s done,” or “I don’t use this stuff so let me go ask someone else.”
I was excited when I found out one is in HinesvilleWe stopped by once to check it out and make sure they had the essentials. We were greeted upon entering. They didn’t have a person to give us a tour because somebody had to man the front desk at all times (is what we were told by staff girl) I mean not Chick-Fil-A service but 🤷🏽♀️ ... she told us we could check the place out on our own. So we just walked around and checked everything out.Couple days after checking it out we returned to sign up.PROS:24/7. (The only reason we didn’t sign up for the CrossFit gym) This one isnt 24/7 yet but they will be soon but I’m sure it’s due to them still being new & all. & it doesn’t bother me now with the holidays coming up.Off PostIt’s 9/10 always clean.They have the basic workout necessities.Worth the price. Great for the price.I won’t hear people sounding like they are having a hard time pooping... or doing something else 🤔I won’t get hit in the head by a weight.I won’t get knocked over by the guy doing backflips over his friend for Instagram.The gyms in Hinesville are tiny, seriously like the size of a shared barracks room😒 and expensive. (I visited every Hinesville gym)Its cut & dry. Do your workout & leave. The hydrotherapy beds, relaxation area, & free tootsie rolls are just bonuses😋CONS:I was disappointed to not see the stop/go light that flashed in the ab circuit room.Side Note: If you want to throw weights, jump over your friends to show you got hops or if sound like you’ve been running 5 miles at a 4 min pace while working outthis gym may not be for you 🤷🏽♀️TIP to save yourself from unnecessary headache:Read the rules before you sign up for something then you won’t be so upset when an establishement enforces the rules you agreed to. Glad management is upholding their standards.
I was hesitant about joining Planet fitness but I finally broke down and decided to give it a try to my surprise its actually a really cool gym.Everything was great I even started bringing my mother who is battling a illness to workout and help with her health again everything was great until we encountered a manager name Mark who was very rude nasty and came across as kinda racist when he spoke with us when I was asking about how massage appointments work. Again the gym had actually grown on me and everyone on the staff amazing until I encountered the racist manager Mark..Im going to be sure to let all my friends in the fitness community here in hinesville know about him and his rude behavior
Planet Fitness is a place where I signed up to receive a black card membership @. They have different options and even have it where you can simply just come there to workout in receiving an amazing workout experience. Their hours of operation is open 24 hours a day, 7 days a week, unless a big holiday such as Thanksgiving arrives, then they are closed.
Update! The reason I only give them 1 star is because the 1 personal trainer they have to help you build a workout plan is booked for a month solid. This should not be used as a benefit to sell the black card if you have to wait for a month to get an appointment.Update! After the 6 week wait for the trainer I arrive to find my appointment had been cancelled due to a schedule mixup and I would need to schedule another appointment. I decided to switch to a real gym. If you walk into planet fitness look around. Its a place that can easily be identified as a location for overweight people to go to feel better about themselves but accomplish nothing and see no real results. If you want to get better at something you surround yourself with people who are better at that thing than you are, not worse.
Pretty decent place to exercise, there is a lot of space the have a area to your self. I am new this location so Im not sure how it is when there are a lot of folks, check out the location website to see how packed it is; its great to see if you want go at a time that is less packed.
I requested to cancel my membership due to the pandemic in May. I received an email on May 16th confirming that it was cancelled. Now today my account has been drafted. Per my contract, it states I would have to cancel by the 10th of the month to avoid future billing. I understand that I was responsible for May. However per YOUR facebook page, it states that previously paid March dues payments would be applied to May membership dues and regular billing would begin around June 17th. March should have more than covered May. You reopened on May 6th which was not a full 30 days that I paid for with Marchs payment. Called the club and was advised its a valid charge. The worse thing is a company that takes advantage of people. Needless to say I will never do business with Planet fitness again.
Management and staff need to communicate better in regards to contractual agreements. If a staff member gives misinformation to the potential member that in results gets them the new membership, the organization should be required to uphold the word of the staff member. But theyd rather lose a member so... It is what it is.
BEWARE MILITARY! I took in my husbands orders and asked to cancel my account. Someone at the location didnt handle the process accordingly. My account is still being charged and they said that I will be charged a cancellation fee because they only waive the fee for the active duty member. They do not tell you this when you sign up, they just say they honor military orders.
First off, i was told i could freeze my account any time i needed, then told no when my job has sent me out of town to help with hurricane recovery in louisiana. This is the last straw for me...........submitted a complaint about an employee that stayed hidden in the storage room for HOURS! Myself and numerous other members were trying to schedule massages and whatnot. When im paying for something, i expect to be able to use it.When i sent the complaint in, the manager called me and gave me the third degree. Did you ACTUALLY see him go into the storage room? NO! How could i have! I got there at 330am and nobody was at the front desk! When i left after showeribg at 6am, he came OUT of the storage room and took down all the geberic signs about signing yourself in and all black card ammenities being unavailable. DONE WITH THUS PLACE! However, i have to wait until i get back in town to cancel because apparently doing things in a timely manner is not their policy.
RUDE STAFF!!!! I just re-activated my gym membership in Hinesville because I refuse to drive back and forth on base. I first got my membership in Alabama when I go home on leave. I always get the black card. I walked in today in uniform during lunch(bad idea) When I got to the counter the female Brooke Bonner was very rude. I told her I wanted to start my membership and I would like the Black Card. As she started signing me up she stopped numerous times to talk to regulars after scanning them in then back to me. Brooke said make sure you know your bank information I politely said ok I have it then she says I’m waiting. I should’ve stopped her right there and said never mind and left but I said maybe I’m being to critical but no it wasn’t me because other customers got a different treatment. I’m cancelling my membership and going to travel on post.
Great gym but not so great when they arent open on one of the very few days you actually have time to go to the gym. Ive been waiting for them to open since 7 am this morning and its going on 8 now and the doors are still locked and nobody is answering the phone. Why am I paying for a membership if I cant even get in the door?
I transferred to this club from Savannah and have since canceled my account because of this location. The staff is unhelpful and rude! They have no idea what they are doing- even the manager. Also, the walls are covered in mirrors which is not the point of Planet Fitness- very disappointed.
One of the worst gyms Ive ever been to if not the worse they say its a judgement-free Zone but the only people they want to judge are the ones actually trying to lift anything and better their bodies but if you want to go drink coffee play on your phone and half ass a work out this is the gym for you
Barely dropped a barbell very lightly, so lightly I didn’t even realize I “dropped” it. “Lunk” alarm goes off, didn’t even realize it for for me either, until someone came over and let me know. The whole point of going to the gym is to work hard, there’s also going to be some grunting. That’s crazy to me
Its crazy when u been a member for so long and staff tells me I cant talk on my phone on the treadmill Im already listening tomusic. Im so disappointed with this place because its rude to make someone get off a call . I never had no one to contol a phone conversation during a workout. Im talking my $$$ elsewhere.
Great gym! Price-quality is consistent! The staff are friendly and helpful, thanks to all of them! There are many simulators and they are varied. There are sanitizers. There is a massage room with two types of massage chairs and a solarium. There is drinking water, you only need your own bottle, but you can buy it as it suits you best.
Total reviews rating 4.4
188 Reviews for Planet Fitness 2023:
Review №1
2022-02-18Low payment, great theme, really clean when it comes to this gym I love everything🤷🏽♂️, I personally think it’s the best in the area👌🏾💯
Review №2
2022-03-15Clean and well organized. Helpful people behind the counter and members were friendly as well. If we are back in the area, I would definitely go back.We do wish it was easier to use Black Club membership perks easier. PF doesn’t recognize out of town Black Club Members in their computer system and is a pain to use Massage beds or tan.Thanks
Review №3
2022-06-17!!!!!!UNEXPECTEDLY CHARGED!!!!!In April I moved here to GA and decided to cancel my PF membership. To avoid getting charged I had gone up there as soon as possible. I signed documents, talked with a lady, and got my membership cancelled. To my knowledge that was the end of that, and I was no longer expecting to be charged. I checked my bank account today and since April I have been getting charged the $20+. I called PF today to get that taken care of AND THE LADY TOLD ME You never filled out the paperwork and it looks like whoever took care of you gave you the wrong information. What do you want me to do? if you want to cancel you can come to the club in person and fill out everything there... After reading reviews it seems like Im not the only victim of this gaslighting and being charged for months after canceling.
Review №4
2022-08-09Very nice to see a variety of machines at this location. More options than one downtown. And love that there are so many hydromassage beds.
Review №5
2022-01-26Yet the facility was smaller than my home PF it yielded great results! Very clean and smelled good! The staff was very friendly and funny too! The only thing I would change is taking the hand dryers out of the restrooms and replace them with napkins because hand dryers are very unsanitary as it blows bacteria and fecal particles all over clean hands!
Review №6
2022-08-11Gabby was awesome from start to finish!! Maria was great as well. Thanks, yall
Review №7
2021-01-01Great fitness center! I couldnt compare to the Planet Fitness in Savannah on Ogeechee Road because size does matter. BUT! I seriously enjoyed the hydro massage before and after my workout. Especially love the 360 area have a good place to get some heavy calisthenics done. The bathrooms were moderately clean. I cant wait to go back!
Review №8
2022-02-12Needs to improve cancelation process..I havent gone into planet fitness in months since I got sick from covid 19 from going there. Went in to cancel and if course they say oh u should have came in yesterday so I dont get charged for this month. This has happened at least twice the GM saw that I was upset and only stood there and said they are correct l....the customer service and the way they steal money out of customers pockets us nonsense...on the way out of the door you could hear the employee saying have a nice day and come again being hella rude and sarcastic all while in front of the GM Maria and she said nothing
Review №9
2022-08-12I would give it a 5 but it’s not open 24 hrs 7 days a week like I’m used to … that’s the only downside
Review №10
2022-07-20Very clean gym,good environment excellent staff, Great equipment.open 24/5