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Phone: +1 770-254-0095
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 3.6

47 Reviews for PMS Center 2023:

Review №1

2022-02-23

I only gave this place 3 stars because of the employees, NOT THE OWNER. Every time they take care of me, I leave pleased. It is a little more expensive than USPS, but okay with me because of accessibility, and their friendliness! However, after the second time of the owner taking care of me, he charged me over DOUBLE what they did. I guess he didn’t realize, or doesn’t care I’ve been there 20+ times within the last year. I ship a 4x8 bubble mailer for my sports cards, EVERY TIME. First class USPS. Usually it’s around 5 dollars. This man charged me 12.80 yesterday. And this wasn’t the first time, It was like 9 dollars I had to deal with him last time. So sadly, I will make the drive to USPS. Beware, if he isn’t aware you are a returning customer, he will take complete advantage. Despicable.

Review №2

2022-06-06

Great place for Mailing off your packages.... Very friendly, Very courteous and very caring... Help me even after hours and made sure package was well secure... Excellent job!!!

Review №3

2021-06-27

I wish I would have read reviews before yesterday. I took an important package yesterday which was a Saturday and explained that I needed it to delivered next day - which I knew was a Sunday. I was told there was only one option and that was FedEx next day. I said ok and paid $67 to have it delivered. Today when it didn’t arrive I checked the tracking and it said tomorrow. I called the store and was told that tomorrow is next day and that no one delivers on Sunday. I didn’t agree but said fine but why was I told this was my only option to get it there Sunday? After calling the recipient I called the store back yo ask about a partial refund for two-day being that is what I got and I was just told sorry but no one delivers Sunday and was hung up on.

Review №4

2021-12-06

I had a really great experience here. The staff were all very friendly and attentive! Very easy to get things packaged and shipped!

Review №5

2021-03-08

Charging $1 to print 1 page of my prepaid shipping label is a bit much. The woman in the store doesn’t wear a mask as well and was very condescending when I said one dollar for one page of print was extraordinarily too much money. Found the complete situation of this place very unfortunate as I now will have to go to another place. Won’t go back and won’t support this small business anymore cause if there stupid greed.

Review №6

2021-04-15

Customer service is lacking. Called to ask a question and was dismissed and then hung up on. Want to support local business, but the people at the UPS Store are so much nicer.

Review №7

2015-12-18

Dropped in since theyre near my home. Needed to ship a large package weighing 9lbs. Quote was $55 for parcel select! Unbelievable. Real postage at the post office was $33. Thats 40% cheaper! Most places like this have a better rate schedule than consumers can get, meaning theyre charged less. Theyre doing little more than printing a label (which are usually provided by the carriers!). Sure its a business, but talk about taking advantage of folks who dont know any better. No, its not ok to gouge your customers. We ship cheaper it says outside. Ha.To their credit, staff was very pleasant.

Review №8

2017-08-13

Hours are better than most of the shipping stores. In retrospect, I always feel like Ive spent more money than I should have. My wife sent a standard letter to Canada, she was charged $4.80. No special shipping or insurance needs. The US Post Office would have been cheaper.

Review №9

2014-10-06

I attempted to send a package from the store on Saturday (10/4) around 10am. By the following Monday (10/6), the shipment still had not been picked up. My first idea was to call FedEx to check the status of the part, they were only able to see a label had been created but no pick had taken place. I called the store around 10:15 Monday morning to inquire the status of the pick up and was told to call back 10 minutes later because the owner was not in the store. I called back 10 minutes later and received a busy signal FOR THE NEXT 15 MINUTES.Once I got in touch with the owner, he advised me that the package (after I had only given him the recipients name) could not be found at their location and then wanted to ask me additional questions in regards to the package for example: did I pay for it or was it just a drop off, who was it addressed to, and what was the tracking number. Hello? Cart before the horse? At this point I had enough. Couldnt get in touch with him in the manner he suggested and couldnt find my package?! Oh no thats not going to work. I informed him that I would be showing up to his store and would search for the package myself.Once I arrived not only was the owner extremely rude but he continued to throw excuse after excuse out as to why it wasnt sent on Saturday and then again why they were unable to locate my package. Not one apology was exchanged over the package or the phone issue. Luckily the package was found and I left with it. I couldve hand delivered the package to the recipient in the time Ive spent looking for the package and correcting this issue.I will never use this company again nor will I suggest this place to any one of the 1,500+ people I work around every day.

Review №10

2016-06-23

OK first off I would like to say that the staff was very polite. Ive giving them only one star because the prices are ridiculous! Unless you are dropping off a package that youve already paid for do not go there. I took a large package in there yesterday and was quoted $71 for shipping it fedex ground. I was told that was the cheapest price available. I immediately went to my car signed into my FedEx account and created a label for the exact same package and printed it at office depot for free. I ended up spending $28.99 AND they picked it up from my house!