Popeyes Louisiana Kitchen in Bainbridge
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Bainbridge, Decatur County, Georgia, US
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Site: https://www.popeyes.com/store-lo...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Popeyes Louisiana Kitchen in other cities:
Havent eaten Popeyes in about a decade. Was traveling through town & looking for something to eat. Saw there werent many cars here so decided Id try out one of the chicken sandwiches Ive heard so much about. Got the spicy one. It was pretty good. Dont know if Id want one often, but Id definitely consider getting another one down the road.
We waited an hour for our food. We were told to pull over and park in front of the mailbox. After about 45 minutes we went in to find out what was going on. The lady fixing the meals at the prep station was rude and said we had to wait on chicken because we wanted spicy. The front counter lady (I think she was a manager) went to the kitchen and put our order together. The drive thru employee (blue uniform) gave our money back. This was the worst service I have ever had at Popeyes. If someone would have explained that it would be a long wait for spicy chicken we would have changed our order.
Well tried to order their new nuggets for my son and was told they wont start serving them until Monday then made my order of a number 8 which is the tenders NOT the Spicey chicken sandwich which they gave me. Then they tried to give us all un sweet tea when we ordered sweet. They need to do better.
This location seems to have went downhill from a year ago. Tired of covid being everyones excuse now days. Asked for my usual spicy sandwich combo with a side of blackened ranch. Messed the sandwich up so I went back around. Now my fries r cold cuz I had to wait for a sandwich to be remade after repeating how I wanted the sandwich 3 times at the speaker box. Still never got the sauce I wanted. Its always night time that messes up my order every time. Very rude as well. Next time I want Popeyes Ill ride to Tallahassee. Now I see y Zaxbys next door always has a long line.
I love coming here because the staff is always so kind to me and are very laid back. My favorite staff member though is Jay because we can just stand there and have a normal conversation and I dont feel anxious like I normally do when I talk to people. Will keep coming back!
Food was great and they had my order correct the 1st time. Customer service is a bit lacking in the sense of no one acknowledged me while waiting at the counter for a few mins. Manager had to instruct to cashier that she had a customer at the register. Over all great fast food addition to Bainbridge hands down!
The service destroyed this review... Only 1 star because zero is not an option. Chicken tenders were overcooked, but not terrible. The employees did not ask if we wanted sauce when we ordered, so we requested some when they brought it out to our car, and the employee actually rolled her eyes and took a deep breath when we made that request. Plenty of chicken places in Bainbridge - wont be back to this one. #chic-fil-a #KFC #Zaxbys #Maryland #Carters #evenRaceway! #anyonebutpopeyes
Bad experience.. It was 11:00 a.m. Saturday May 9th.. Angry black woman syndrome.. They need not to bring emotions to work.. And it took 20 minutes for a 2 piece.. 8 people in the kitchen.. 5 cars in line.. They need to adopt a better costumer service protocol.. If u dont like to serve.. Just get a different job.. Do better Bainbridge🤦
Total reviews rating 3.9
102 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2020-08-17Great chicken, I recommend you check your order before you leave because they messed my order up a couple times..but if you got a taste for fried chicken come here.
Review №2
2022-03-06Best Popeyes in America if you ask me. We stop here all the time after a big fish haul and they always fill us up good and have a clean bathroom!
Review №3
2022-03-02I love Popeyes. The food is yummy. However they do need to list that they fry everything in peanut oil. On their menu they list what has peanuts and other allergies. On the menu items that say no peanuts those items are still fried in peanut oil.
Review №4
2022-03-17Can’t recommend this location due to poor service, poor food quality and rude staff. Has been much better in the past but recently has gone way downhill. Better option available close by.
Review №5
2022-04-01Very busy and the wait was a little long but food was good and I was content. Id eat there again if driving through the area.
Review №6
2021-07-27Restaurant was very clean. The staff was fast & on point with my order. The food was hot & fresh. Best of all was the customer service. The person who took my familys order saved us money by combining meals into a family meal deal that Popeyes offers. Id never heard of it before but it saved me about $4.I was just traveling through the area, but if Im ever in that area again Ill likely choose that place for a good fast meal.
Review №7
2022-01-10We ordered a family meal which cost us over 30 dollars; the thighs and legs were SUPER small. I’m sure the person who boxed the chicken noticed it, but obviously didn’t care! Very poor customer service!
Review №8
2022-01-04Got thigh and breast. Thigh meat was chopped in half. Tiny piece of meat. Rest was back. Breast was same way two tiny bites of meat. Assistant Manager seemed unconcerned when she was told. My wife had a full size piece of meat. Poorly butchered.
Review №9
2021-12-17Terrible. No chicken cooked. No fries. Wait 10 mins for mild chicken since the spicy would take even longer. 1 of 4pcs undercooked. No one says anything, no manager asking anything. The dog called manager, I believe named Amy is a slacker. Busy playing on her phone instead of doing her job. Not eating here anymore
Review №10
2021-12-067:00pmthey did not have chicken cooked for sell. we were told to park to the side . gave us the wrong recite and drinks. the drinks was just carbonated water.15 minutes later the order was wrong. was ask for recite that was wrong. the server was not happy with us because they got the order wrong.I hope this store can get their game on.~Terry