Kerbside pickup
Yes
PowerSports Plus Albany in Albany
Categories
Location on the map
Albany, Dougherty County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 229-432-2025
Site: http://www.powersportsplus.com/?...
Site: http://www.powersportsplus.com/?...
Opening hours
- Monday:Closed
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
Comments (164)
Was not helpful going elsewhere. They seem not to be interested in future purchase.They did try to contact me but it was not at my convince and I am more of a face to face type of business person.
Freindly staff every time I go there. Highly recommend David if your looking to purchase or have any question
There is no service after sale been trying for month to get owners manual go some where else these people lie go else where there service is awful i will never buy from them again at the point i will sale unit so i never have to deal with a Yamaha dealer again its bad that Yamaha lets there dealers treat there customers this way and will tell everyone that will listen about my bad treatment
Got a kawasaki pro eps le side by side see Sandra Paul she helped me tremendously
Setup new tires and installation on the phone, got there today, they didn’t show an appt for me. Didn’t matter, took me right in, got the job done, while I waited, in a reasonable amount of time. Price was lower than estimated, folks were nice. I’ll use them again, and you should too. A dealer in Tallahassee said “we can’t help you, we don’t work on bikes more than 10 yrs old”. Didn’t hear that nonsense here. Drove an hour, due to my local shop giving high estimates, even after yrs of patronage, new owners don’t seem to care about repeat customers.Give em a try.
The service manager was very helpful full and friendly and straight honest with me And very knowledgeable
Travis Adams was very professional and provided exceptional customer service.
Maybe my expectations were just a little bit too high for what I was looking for.My online experience (because I’m 150 miles away) left me just a tad bit disappointed.However, my in-person experience kinda made up for it.I was very pleasantly greeted & patiently awaited the salesperson I had been working with online.The selection of motorcycles left me a little deflated. I was really hoping to walk away with a little more thrill than I did.It’s all good though. At least I have a few more options to consider in my pursuit of my motorcycle purchasing !?!🙄🤔😳😁🤩😇
We had a great experience at Powersports Plus. The sales floor is nice and has a good selection of recreational vehicles. My son was able to find a bike that would work for him and David was very helpful answered ALL of our many many questions.My son is happy with his bike and we would purchase from Powersports Plus again.
Have bought several units from PowerSports plusGo see David Carter he will hook you up!
Tried to buy bike there could not get any service or help should have listen to the warnings people told me about this place
Horrible customer service we took a trax car in for repair as we have always done and the man let us stand there for almost 10 mins before I had to bother him on his computer to tell us they no longer provide this service. I could understand if he had customers or was on the phone but not the issue. He never looked up from his screen and acknowledged us when talking we have bought several ATVs and safety equipment over the years but service has gotten so impersonal there lately
Grant and Johnny are awesome, I had some issues with a RZR purchased there in the past I previously management failed me. I happened to be in today and mentioned my concerns to Grant and Johnny and they took complete responsibility of resolving those issues fully. This dealership has earned my business back for sure
David and Eddie were great to work with on our purchase of a Polaris Crew 1000. We ordered the unit and asked for certain accessories to be installed once it arrived. They had everything in stock and installed a few days after it arrived as promised. We are very happy with our experience and will be back!
After posting this review there was a response from the Customer Service Manager. I contacted her and explained what had happened. The manager was contacted by her and got involved, information exchanged and everyone walked away happy. As a result I changed the star rating. Every business will have bumps in the road. It is my opinion that how those bumps are resolved determines the quality of the business. This one did things right.****************************I got back after being out of town for a week to find a package shipped to me with a return address from PowerSports Plus Albany. I did not think I ordered anything and after opening it I was sure I didnt. I spent a little time finding a phone number for them and then took time out of work to call them to tell them that they probably had a customer who was upset not receiving what they ordered. That customer would be upset as they most certainly had paid for it. All I wanted was to return the item to PowerSports.The woman that took my call had no interest in either getting the part back or resolving the issue. All she wanted to do was to give me two other numbers to call so I could sort out their shipping problem.I have been running my own business for thirty years and I remember when the customer was important. I have now spent enough time trying to help out here and the part is going into the garbage. I do not have any vehicles that might use it and PowerSports does not seem to care about the customer that is still waiting for their part. There was no attempt made other then to tell me to call someone else despite the PowerSports name being on the shipping package.While this is likely not the owners position it was that of the woman who took my call and wanted nothing more than to get me off the phone. This was despite my repeated attempts for her to at least take the information from me regarding the part number or description. I even had the routing information for them. For all she knew it may have been a very expensive part. All she could say was that there was nothing she could do and the fault was with the distribution service. So I should call them. When I said I would not and I would toss the part she hung up on me.The result is the part is in the trash and PowerSports has a customer still waiting for a part and one, me, who must have ordered from them at least once in the past as they have my address, who has a rather negative attitude about their desire to please customers.
I would give this place a zero if i could however of course at least one star must be given. The service department has no problem riding your bike (150 miles to be exact) and the “manager”accusing you of wanting everything free when you decline their measly senseless solutions to rectify their wrongdoing. Yeah avoid this place people they are horrible people with horrible customer service!!!
The sales team definitely needs to work on customer service! Was interested in an ATV with cash on hand but couldn’t even get an email, text, or call from them confirming whether it was available! I know if I was corporate I’d be upset about sales losing a sell due to the fact that they can’t communicate!
I bought a brand new 4 wheeler. Paid $6500 cask for the Polaris 450. Had it 3 days and the clutch went out. Dropped it back off for them to repair it. They took 2 two weeks to fix it. Finally I picked it up. It ran a week and the clutch went out again. Again I brought it back. They’ve had it over a week now. I called this morning. Had to call twice because service never answers their phone. When I got the guy on the phone, he said they haven’t even looked at it yet. He says, his tech is on vacation. WHY DO YOU LET YOUR ONLY TECH GO ON VACATION IF YOUR SHORT HANDED.? Terrible service. I will never buy from them again. I’ve had my brand new 4 wheeler a month now, and literally, they’ve had it in their shop for most of that time.
This place is all about customer service!!! I submitted a inquiry through the website and since then it’s been nothing but the highest quality of service. I drive by the local powersports to go 2 hrs to buy a crew, then go back two weeks later to get a probox top and a winch. Go see Sandra for sales and Ben for parts. They get it and in this day in age not many companies do! I’ll be back to get my services also. 4 hrs round trip
Great place with great service... I went to purchase two dirtbikes. One for a Christmas gift for my son and one for me to ride with him. Its been about 16 years since Ive ridden so my knowledge was a little out of date, but Travis was absolutely awesome. He was very knowledgeable and simply pleasant to speak with, both over the phone and in person. They didnt have any 125s for my son readily available, but he went above and beyond to secure one for me. I got a 125 for my son and a 230 for myself, and the entire process was excellent. He answered every question I had completely and efficiently. Travis is an awesome sales rep and a seeming pleasant individual.Clay handled all the paperwork, and he too offered a great experience. If he or Travis were bothered by my indecisiveness, I couldnt tell. They were both very patient and nice to talk with. I even left my debit card there but Travis called to let me know immediately.The entire staff was just great. One guy (I didnt get his name) made calls, sent emails and texts, and ultimately made the decision to let me have the Honda 125. He made Christmas happen. He was our Santa this year.The pick up was just a pleasant as the purchase. Travis continued to educate me throughout the process. He even walked me through step by step of securing my bikes to the trailer.I went in as an uncertain shopper and left as a happy customer, not feeling hustled or haggled. It wasnt about the commission for them, or at least it did seem like so. It was all about serving the customer to the best of their ability and providing a great shopping experience. The young lady at the desk even offered my wife and I coffee and snacks. They were great and if I could give more than five stars I would. I will be shopping with them in the future (my wife wants a four wheeler now,) and I will recommend Powersports Plus of Albany to anyone seeking motorcycles, ATVs, UVs, dirtbikes, with great, friendly, and knowledgeable customer service.
Wow, I have purchased a few bikes from Powersportsplus in Albany. Each time the customer service and customer support is incredible. Travis Adams does a phenomenal job in sales and making sure that customers are satisfied!! The customer service is the best! The service is also great when your bike needs service! If you need a motorcycle, see Travis at Powersportsplus in Albany!
This is a great place to buy. I purchased a 2021 polaris general approximately a month ago from Sandra yall call her !!! The best buying experience i have ever had she made contact with me through a internet search and sent me pictures and whatever I needed through text to make my decision to buy. Did I mention shes the best call her for yourself and see. I also dealt with Ben in parts he was also great.Thank yall for a great buying experience.Carl Wayne Cotner
If I could give them a negative number I would. Theyve had our four wheeler since March. Charged us almost $1000 to get it going. Called numerous times before they finally said they had it fixed. Brought it home, still has the same problem. Took it back and they still havent gotten it fixed. Im over them. Sadly theyre the only repair shop in Albany Georgia.
This is one awesome place, I always deal with Devin in service, when I say she is awesome, I assure everyone, that is a understatement. She does everything she says and fulfilled all promises to the best of her abilities. JB in parts is awesome as well. Very knowledgeable and friendly as hell too. He is in parts and come out to give advice when I was buying my ranger. Good place to go
TRAVIS IS THE WORST SALESMAN IMAGINABLE I TOLD HIM I WAS COMING 8 HOURS TO GET A UNIT THEY WERE SELLING AND HE SOLD IT OUT FROM UNDER ME HE HAS NO RESPECT FOR CUSTOMERS DO NOT DEAL WITH HIM WHEN YOU GO HERE YOU WILL BE TAKEN ADVANTAGE OF I SPOKE WITH HIM YESTERDAY MULTIPLE TIMES THEY CLOSE AT 6PM AS OF 5:55PM I TRIED MUTILPLE TIME TO GIVE HIM A DEPOSIT ANYWAY SO I COULD GUARANTEE IT WOULD BE MINE AND HE ASSURED ME THE UNIT WASNT SOLD AND TOLD ME WE COULD FINALIZE THE SALE THIS MORNING AS THEY CLOSED IN 5 MINUTES AND THAT HE WOULD BE IN AT 9:30 AS SOON AS WE GOT OFF THE PHONE HE LISTED THE UNIT AS SOLD DO NOT WASTE YOUR TIME WITH HIM!!!
By far the worse experience I have had dealing with them. They have had my side by side since February 2020, and still has not gotten it fixed. All the work is under warranty because its a new unit, and they cant even get it fixed. About to hire a lawyer, because Im tired of paying for something that I cant use. I will never use them for anything else. I would rather travel out of town to get service done than to use them again.
On a well planned 3000 mile adventure on our Goldwing we had a problem, on day 11, with tire pressure in the front tire. We discovered that the stem was leaking and needed to be replaced. When you are on the road it is always comforting to find that a Honda dealership is near by. PowersportsPlus, Albany, was 15 miles away but when you walk into a place unknown, you never know what to expect. They were super nice, very helpful, and took us in right away. They were really great, and the service department took our situation under advisement. We were out of there in about an hour, all fixed up, stem replaced, and grateful!!! What service!! The owner?/manager?/nice guy! [that wants the big black motorcycle up front for himself (but his wife says “not now”)]. ...who was going to his son’s preschool graduation today (congratulations) was friendly and treated us like we were friends, Thank you all so much!!! Saved our trip!😁 🏍
They have everything you would want under the sun as far as outdoor recreational sports vehicles and whatnot but they dont have a big line of parts and it seems like they need a little more help in the maintenance department overall everybody was very nice and professional
Passing through town and needed a replacement tire for my Victory. They got me in first thing in the morning and had me out in about an hour.No hassles at all, and respected the fact that I was traveling through even though its the last few retail hours before Christmas, they were short staffed, Im riding a brand they dont sell, and they had a backlog from the day before of service tickets.Much thanks to the staff for keeping me going.
Can not express how please my husband and I are with the work they did on our motorcycles. Devin the service rep is awesome!!! She really works with you as well as the mechanics! Thank you so much for putting us side by side riding again!!!
I spoke to David because I wanted to buy a Kawasaki mule. He told me one was available and had a nice chat. The following day(18 hours later) I called him back and he told me it was sold. I believe he is a liar and would not do business with this place again
Very unhappy with recent service/price. Was told I wouldnt be charged for diagnosing problems on my 2 units if I paid them to do the work. Then I was forced to pay $99 each for diagnosing problems. I was notified that the bill would be over $7000 to start which was a slap in the face. I asked if they could fix for $5000 I would let them perform the workwas told they could after much deliberation. I have had all service done here in the past but things like this make it difficult to do business here. The last new unit I purchased came from here but I will need to look elsewhere for future purchases. On my receipt says the air box was glued shut and they couldnt even change the air filter. Well guess what- they installed the last air filter when I had them do a rebuild on the engine .They have done all of my service work. Then I have an employee threaten to rechare the original over $7000 ticket because I questioned why they charged for diagnosing after I was told I wouldnt be charged and I spoke very unprofessionally to him. Sorry for the language sir but you were out of hand! I am just angry about how I feel totally cheated and I have spentany thousands of dollars here. I feel cheated!
Would drive 90 miles to get what I want before returning here. Not sure who’s business model their using but I’m guessing it is in chapter 11. Very disappointed.
Getting some upgrades on the bike. Decent prices. The only thing we are not keen on is the bike sits outside....weather and all..for 3 weeks!!
These guys take customer service to a new level! I had everyone from Nick, my sales guy, to the service manager and even the general manager make a point to say hello and see if I needed anything. Grant, the new General Manager, has customer satisfaction as a top priority and it really showed. I compared price with other dealers in SWGA and these guys were by far giving the best price! After the sale, Nick continued to answer questions about the unit I bought and continues give advice about added accessories. I would definitely recommend these guys. They do what they say their going to do, the first time, and make the buying process easy!
Customer Service is Horrible. Items sold to me were never in stock!I ordered products that were listed on their website and figured that I might as well order a few small screws along with the other parts.They sent a few small screws at an exorbitant shipping rate/handling rate. Earlier an email was sent to me saying that all the items will ship/be available at a later date..After calling they did not have the items ordered in stock yet HAD THEM FOR SALE ON EBAY!!!!! They also still have them listed for sale on the website!After the phone call and followup emails they could never give me a satisfactory answer or even attempt to correct the situation. THEY COULD CARE LESS ABOUT THE CUSTOMER.The parts needed were easier to order from someone else on Ebay.STAY AWAY and BE HAPPY.
This place is great the receptionist greets you when you walk in. They have so many brands Honda, Kawasaki, Yamaha, Suzuki, Polaris, and Artic cat. I came all the way from Florida just because of there service and prices. I would have made a big mistake buying anywhere else. My local dealer would not even return my phone calls but Eddie at PowerSports Plus always answered my questions and kept me informed. Good luck in your search for a new toy hope this review helps you find a new sidebyside, ATV, motorcycle, or dirt bike.
Im planning on getting a|2021 Suzuki DR-Z50 Base| Dirt bike it has good pricing on it (1,799) ill be there soon.
Great service in the parts department and in sales....sorry customer service in the service department... For service on your equipment stay away from Albany Georgia go to Moultrie Georgia or Tifton Georgia and Cairo Georgia
Martin, in the service department, was extremely helpful, polite and nice.Even though it took over a month because it was a back-ordered item, he followed the progress and updated me as the item moved from one location to another.Fast shipping once it arrived to their warehouse.Fair prices too. One of the best places to order OEM parts from.Will definitely buy again-Outstanding service!July 24th, 2014
Very good, attention from mechanic and very professional
Do not buy here. I ordered a part that it turned out was not needed. The part was unopened and unused. I looked online at their return policy and it said it was subject to a 15% restocking fee. That in itself should be a good reason not to buy here, but it gets worse. When I tried to return the part they would not take it back. Even though their website said that the part was in stock when I ordered it, they said it was a slow moving part and the manufacturer would not take it back. Plus, I subsequently saw the same part with the same part number available elsewhere for 30% cheaper. Do yourself a favor and keep looking elsewhere.
Such a great experience! I came in last minute to get some tires swapped out on my ATV and they fit me in and had it handled no problem!
Worst service dept ever. We live 3 hours away and purchased from Powersports Plus. Was told our unit had parts ordered and told it would be ready 3 weeks before it was. Then when I went to pick it up, I WASNT fixed. To make matters worse, they unload it off the trailer and take it back to the shop, spray lubricant on it and told me it was fixed. Now 1 week later, its still got the same issues it went to the service dept for and its now LEAKING oil (they done and oil change)! WORST EXPERIENCE EVER!!!
We were there at least 30 minutes and not one person came to help us. Multiple people walked by like they didnt even see us. Very unprofessional! Definitely will not go back based on this terrible first impression
We do a lot of business with psp in parts I’m talking every week in hunting season thousands of thousands of dollars all thanks to gene Gene is very nice and very helpful and is the nicest person I’ve ever dealt with in parts he knows his stuff always the right part everytime Gene has made this place a lot of money.. GENE IF YOUR READING THIS YOU DA MAN!!!
Slooooooooooooooooooooooooooooooooooooooooooooowwwwwww. Ordered a bunch of parts to rebuild my dirt bike engine on a Monday, parts arrived next Wednesday (9 days later). They sit on your order for a couple days before shipping out. Good prices though. My second order I emailed and asked if they could ship USPS Priority Mail instead of FedEx Ground. They did it, and it cost less and arrived in 2 days after they shipped (Ordered Sunday, shipped Wednesday, arrived Saturday)
Website claims parts will ship in 3 to 6 business days. Eleven days after I place my order, I learn that the parts were sitting in their warehouse for a WEEK. Customer service would provide no explanation and refused to expedite the shipping when it finally left their warehouse.
My fiance had been dying for a new 4 wheeler and these guys DELIVERED. We researched for over a month trying to find the best deal and PSP in Albany gave it. We live 2 hrs away but it was absolutely worth the drive. Selena the Finance Manager helped us through the whole process. We will be going back in the future for me and our boy new rides!!! Thanks guys!
What a wonderful experience! Selena in the finance department and David in sales went ABOVE AND BEYOND to meet our specific needs. They are genuinely good people. I recommend PSP without hesitation!
I ordered two parts for my atv and was not told that the parts had to be ordered from polaris and then delivered to them first before they ship it to me. I called and asked what the deal was and the lady on the other line tried to tell me I did not order my parts on the day that I ordered them. Dont know what there doing but Ive waited over a week for a part that should have only taken 3 days to arrive.It looks like the response to all of the same issues Im having is the same answer to all of them.If you sell a part, then you may need to already have the part. If not, then TELL or STATE that the parts MUST BE ORDERED FIRST before we ship them to the buyer. Also, state that Partszilla is different from your showroom or parts counter at the dealer because it seems to be hurting their reputation.
Very friendly staff. Very helpful in answering all our questions. Took our Kawasaki mule in to be fixed, since Thomasville was unable to fix it. We walked out with a new one. No pressure by the sales team, just very professional. They treated us like ROYALTY.
Service dept is non existent. I should have taken my trike somewhere else that had PARTS. Timing belts on a Goldwing took 4 days to get. Front tire may take 2 weeks, afterwards they have to check out a front end wobble. God help me if that needs parts. Unless you bought your equipment there, go someplace else for service and parts. I will say that their receptionist who answers the phone was very polite and courteous. Sales people in store were as of well.
Absolutely worst service ever!!! Service manager had a horrible attitude! Had my polaris for 6 plus weeks and when I got it back still had issues of running hot. He even tried to argue with my dates after I had my receipt saying when they started the servicing on it! Tried to reach out to general manager and havent recieved a call back! Will NOT be going back and I will not give anyone their contact info!!
People there dont like to talk...about the products they sell or their prices. Was looking for motorcycle gloves and sunglasses. Their inventory was a mess. No one lied or deceived me at least.
Ordered an OEM part from their website. My account was charged and then promptly refunded, however I received no confirmation email or cancellation email. I spent a week waiting for a part they never sent.
I went there on Wed. 1/22/20 and was not even spoken to. I looked around and left. I know some people are busy, but for customers and future customers we would like to at the least be welcomed.
Kevin hooked me up with a new pro box top roof with stereo and leds for a good price and quick professional service i am well pleased and will be back in the future
I put a bad review down then Grant called me and explained stuff a little better will try them again. It helps when you understand the behind the scene things.
Great customer service. Too bad they billed me for a bunch of things that were not authorized and refused to refund. Even worse, the unauthorized work failed within 2 weeks!! Highly DO NOT recommend this place!!!
Service department got us fixed right up on some warranty repairs. Kevin in service was great and personable!
The worst parts distributor I have ever seen. I have driven over 400 miles because they cant order the right wiring harness after I give them the part number. My next order will be through Amazon.
Opened a dealer account to save a few % on my oem orders this place is a joke.orderd parts on the 1st that where in stock and they didnt ship till the 20th after being told 3 times they would go out that day every time i called !dont use this place go to your local dealer or use motosport or RMATVTSI Competition Enginesupdate still no parts and now its the 30th just called and the guy tells me the parts are in stock no kidding a month ago someone told me the same thing this place is a joke
If you order any clothing from Powersports Plus or any product and just happen to have the incorrect size that doesnt fit due to manufacturer sizing indifferences.Powersports Plus WILL NOT EXCHANGE ANY ITEM of APPAREL FOR ANOTHER SIZE EVEN IF YOU PAY FOR THE SHIPPING OF THE EXCHANGE ITEM.The policy in place is for you to return the item for a refund and then Powersports Plus will CHARGE YOU A 20% restocking fee plus the shipping cost which comes out to $63.00 plus the original shipping CHARGE just for requesting a size exchange. Once the item has been returned and they have credited back your purchase price ( 4 WEEKS), you then can submit a whole new order.. NOTE: THIS ITEM IS NOT A SPECIAL ORDER PRODUCT..GO ELSEWHERE to one of the many reputable online sites and spare the hassle with Powersports Pluss lower prices and NONE CUSTOMER FRIENDLY POLICIES and the CUSTOMER SERVICE AGENTS that dont have any idea on handling customer service issues. Theyre there to take orders and nothing else....
Good staff, I walked in And they gave me time to check things out on my own, Instead of just bombarding me with questions at the door. After 10minutes of looking at motorcycles they asked if I need to help.
Talk with the young lady about checking out my 350 Honda Rancher four wheeler. She understood what I wanted and I left feeling good that we were on the same page. I ll be back. Russ
Great customer service when I went in. Didnt have alot of higher end gear but ordered a few pieces for me and were in the next day!
Drove from upstate n.y. to powersports plus to buy my new rzr xp 1000 4 seater..yes you read that right,a 19 hr drive...saved almost 4000 bucks,so yes it was worth it...I dealt with Nick in sales and Selena in finacing..The both of them together made a very pleasant purchasing experiance.very eager and knowledgeable to say the least....thank you guys so much.Ken Bishop
Called for a part several times was transferred every time and had to leave a message. Several messages and days later no return call. Horrible customer service. Read other reviews from 5 months ago with the same issue. Guess the phones are still down.
Its funny how my wife qualifies for a 2019 Nissan with her credit but doesnt have enough to purchase a used four wheeler, if your not good enough credit wise tribal Motorsports will hook you up, dont go to powersports plus in Albany, they are money hungry
Always a pleasure going in there... Dont remember the guys name that helped me, but he was very knowledgeable about his job... Great atmosphere and a nice clean facility... And i got to say hi to Gene Futch ...
Amazing people to deal with made for a great transaction and even went out of there way to help me get my new Sportsman 570 to Augusta Ga.
The whole purchasing ordeal was not handled as professionally as I was expecting for some reason... I would like to do more business here, but repeating that experience is not something I would want to do...
The right parts when I need them just need more sports bikes to choose from now looking for a 1300cc
The staff at Powersports Plus were awesome! They made it fun and easy to purchase my GSXR 750.I recommend this dealership to ALL my friends!
Powersports plus of Albany is the best powersports dealer in south west Georgia. They have some of the best customer service its a great place to go for all of your R/C needs.
Had an excellant experience and had a great parts clerk helping me with my purchase
I called this please several of times to schedule a service. I always gotten a answer machine at the service desk and no one has called me back. Im not begging anyone to take my money.
Staff was very helpful and courteous. Awesome bikes a plenty to see. Thank you!!
Took them 9 days to ship out. I am travelling cross country so planned ahead 10 days for parts to meet me at the post office. Will not use again
David Carter has a great personality and wonderful customer service!
Our sales man Nick did a great job! He knows his product and treated us right!
👍
I wish they put the price of so you dont have to talk to a sales person
Fast. Friendly Service.
We drove 2 hours to get there got a great deal the staff was so nice we love our new ATV
Ordered an ECM. They sent me a part for a 4-wheeler 3 years old than mine. Plus the part they sent was broken. I would not do business with these people at all.
Its been good every time Ive been here except one time and they just didnt have it in stock.
Great selections of all products. Nice people fair prices.
Kevin and the team are awesome to work with. Taking care of completely in a timely manner.
Gene is the best. He is very helpful and just a kind person. He makes the hobby of RC easu
All I can say is excellent service eddy and Travis y’all are the man 😂 thanks again so much
Left a dirt bike there for over a month and it never even got touched. Would not recommend this place for working on anything.
Over priced, I go out of town for better and reasonably priced service and product
Good place nice people Good service Good parts
Great sales staff, in and out with new purchase in little over hour
Great people, good stock on hand. Wonderful service.
Online service has been great for me. Quick shipping. Keep it up.
They dont seem to think that answering phone is important. Calls are answered by a computer after only three rings; expect to leave a message.
Worst shop ever they cant even replace a clutch plate properly and they over charge you for everything
Service department is not good.
Will never do business here again bunch of liars
Awesome salesman great price and great service!
Expensive for repairs.
Too expensive and it shouldn’t have took so many hrs of labor will not be going back
Could sell more cheapest things but this is not a nice customer nice people United service
Great staff with fast reliable affordable service.
They didnt have much to choose from when it comes to parts for your motorcycle
Poor service. Falsely described extended warranty at time of purchase. Buy from somewhere else.
The inventory on the website is not updated.
Very friendly and knowledgeable. Awesome prices.
I like shopping here and the prices seem reasonable.
Theyre pricey but they know their stuff
You have a hard time with T-Mobile. They are some things wrong all the time.
A welcome instead of a horrible look up and down when you walk in would be better!
Guys have no product knowledge and salesmen are pushy pushy but with no give or negotiations
Worst service department. Dont waste your time going.
Great people, great managed store
Great Customer service, from knowledgeable people.
Nice place and friendly staff.
Great selection, knowable friendly staff
Best power sports store around
Gene was very nice and helpful.
Great prices and staff!
Great place
If its got 2 wheels or goes off road youll find it here
Awesome place. Helpful friendly staff
Doesnt have a lot of things in stock
Great place to buy ATV and UTVS.
They dont answer their phones
Best place to buy a oem parts.
Great bike prices
Friendly and very helpful
I Always enjoy stopping here
Great customer service
A ++
Visited parts department today to get an oil filter and DCT filter for my Honda Pioneer 1000. The parts guy did not know what a Pioneer was, who made it, or the fact that its a SxS. Keep in mind this is Honda dealer. He was able to successfully find the parts and the prices were in line with Amazon. The store is definitely devoid of accessories for the Pioneer line. I would take your Honda business to Opelika who has knowledgeable parts guys and a better stocked store.
LOVE IT!Great Place
So far so good.
Not a place for professional service
Good deals.
Ford said it was fye
Like it very
Nice people!
Great
Love this place
Great
Pretty good
Very unsatisfied
Toys for adults
Helpful staff
Its alright
Fast service
Great store always well attended, and shipping to Brazil. fast easy and very honest
Total reviews rating 3.8
164 Reviews for PowerSports Plus Albany 2023:
Review №1
2022-01-22They have an amazing staff! I have purchased 2 four wheelers and 1 dirt bike from here in just over 1 year. Each purchase was smooth & hassle free! They dont have unnecessary hidden fees like Extreme Powersports of Columbus.
Review №2
2022-07-05We recently purchased a Yamaha Wolverine. The first person we saw when we arrived was Sandra. Sandra was welcoming, honest, and knowledgeable. We came with an idea of what we wanted, but we walked away from the store with something totally different. That’s a good thing!Sandra was very informative, and she was patient with us as we considered our options. She even sent us a text when our Wolverine was delivered to make sure the delivery went well. The next day she checked-in to see if we were happy with our decision.We had a wonderful experience purchasing from Power Sports Plus, Albany, and Sandra is our favorite staff member, no doubt.
Review №3
2022-03-26Sandra was the best. She stayed in touch with us the whole time from order to pick up. For our 1000 polaris ranger crew. Love the machine. I would recommend powersports plus Albany,Ga. thank you very much Sandra. Allan & Melinda
Review №4
2022-06-27Friend referred me to her after a month of not finding anything. Sandra is Amazing. I found one in Tifton I loved. Did not wanna drive that far but headed that way for the one I liked.PPS did not have exact one.Well before we got to Albany, she got the go ahead from her upper management to add the accessories (with deposit) for price match. Saved us 4 hr drive. She worked hard for hours to make this happen for me (30 yr anniversary gift from hubby). Her customer service skills, knowledge and dedication to clients are amazing. Definitely a lifetime client. Thank you Sandra!!! Hugs. Faye
Review №5
2022-07-07I enjoyed dealing with Sandra at power sports plus in Albany. She has a great attitude and is always willing to answer questions. How ever I could tell that if I had to deal with the guy name Grant I would have when elsewhere. Ok could tell as my brother was dealing with him that he could careless about the customer
Review №6
2022-04-30Great selection. No prices on the bikes. I dont like guessing and its annoying to ask the price for everything Im interested in. It makes me feel like they just make up a price. Sales guys are there but they just hung out in the back talking to each other. They didnt really seem interested in selling me and my brother a bike.
Review №7
2022-03-22Outstanding is the best word I can use to describe my experience with this dealer. I drove four hours to buy the ATV I had been looking for some time. The sales person Sandra Paul was fanstastic, responsive, friendly to talk with, knowledgeable and was there to walk me through the purchase. If the rest of the dealership takes customer service to the level that Sandra had, then this is the place to buy your next ATV. I drove a long way to get this ATV because no other dealers near me could seem to receive any stock. I had a deposit down on one for 3 months that never seem to arrive and was always getting bumped out further. I got tired of waiting and drive to Albany to PowerSports Plus and it was a great decision. Now If I can get my deposit back from the other dealer (they are not wanting to return my deposit) I will be in great shape and with new ATV. Thank you PowerSports Plus!!!!!!!!
Review №8
2022-03-21I spoke with Sandra several weeks ago about a sxs. New to this type of equipment I didn’t know very much, so I tried to do a lot of research on my own. Sandra was patient, kind, and very knowledgeable. Once she helped me decide on what to get, Sandra, Jeremy and the whole Powersports team was so great at making the transaction smooth and painless. Unfortunately, I didn’t have a trailer for it, but needed the sxs desperately since we moved and had more property with lots of chores. Within an hour she had it delivered to my house! I’m a huge fan of Powersports Plus, and if you’re looking to get into a UTV give Sandra a call, you won’t regret it!
Review №9
2022-03-29Mrs Sandra Paul made my experience at Powersports worth it. She was very patience with me and she also worked hard to get me on a brand new four wheeler. If you every be in Albany Ga stop power sports and let Sandra hook you up you wont regret it. Thanks agin Sandra and Powersports motor.
Review №10
2022-06-24I am so pleased with the service this establishment has provided! The staff was extremely friendly and ready help! I would recommend Powersports Plus to everyone!