Premier Auto Center in Cartersville
Site: http://premierauto.center/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
I bought a 40000 dollar f250 and 8 days later the motor blew up. I asked at the dealership if they would sell me a warranty that would cover all the good stuff(motor,transmission) things like that. Jimbo assured me that the warranty would cover it. Now the damages are in the 12000 dollar range to fix and the dealership and warranty company won’t do anything to help. Warranty company will only cover 2550 of the 12000 dollar motor and the 4000 in labor. Will never ever recommend this place and will definitely not be buying anything else from them
DO NOT BUY FROM THESE CROOKS. Salesmen are completely incompetent and know nothing about the vehicles. Are not willing to negotiate at all. After We bought the car, it went literally 10 miles down the road the check engine light cuts on. I am assuming they cleared the codes for the test drive. Turns out to needed thousands in repairs. George claimed he would help but then cut all contact. Listen to the one star reviews and please help put this scam out of business!
Very professional and courteous. They waited on me to arrive after hours because I had such a long drive. When I got there they had all my paperwork together and ready to sign. I would definitely suggest someone to go there because I will be coming back when its tike to find anither vehicle.. Thanks Jacqueline and George..
Avoid buying at this dealership and avoid yourself a headache.I had in-housed financed and weeks after signing contract they called me saying I needed to pay an additional $900 for gap insurance and a gps monitor. Apparently owner does not know what a contract is as he mentioned that his contract is “subject to changes at owner discretion” (No where on the contract does it state that). I was told my vehicle would get repossessed if I did not pay the additional cost byt decided to pay in full instead of having to deal and hear from these people again.
These people cannot be trusted they do not stick to their word I bought a truck from them about a week later the motor went out they sold me a warranty but due to the fact I did not drive the truck over 1000 miles the warranty would not cover it the dealership said that they would fix it for me for $1000 they never came and picked the truck up they just let it sit for about two months and I had To have it fixed it cost me Three grand out of pocket these people will just give you the runaround saying they’re going to do something and never actually do it terrible service
Total reviews rating 3.8
42 Reviews for Premier Auto Center 2023:
Review №1
2022-07-22Awesome variety on inventory from big trucks and small SUVs to small Hondas, Bentleys and Vipers.For a small locally owned dealership they move enough inventory to outpace the big flashy dealers.They offer financing and back their cars with a Great Warranty. I was VERY impressed. Im helping my youngest get sound transportation and would not have expected a Diamond to be on Hwy 41 just north of Cartersville. I do have Auto Sales experience and I know about used cars. Again... From the friendly knowledgeable staff to the quality Cars and Warranty, dropping in for a look see is worth the drive.
Review №2
2022-01-17Recently bought f350 power stroke from these guys very friendly and professional. Had check engine light come on they immediately fixed the issue with no questions ask. Would definitely recommend them if you are looking for a used truck.
Review №3
2021-09-04John and Bailey were very patience and helpful. When my credit union didnt want to cooperate, John contacted a more reputable bank that gave me a much better interest rate! These guys are top notch! I drove from South Carolina, almost 3 hours away, and they treated a stranger like family! I love my truck!
Review №4
2022-01-19Great experience, worked with me on making sure the vehicle I wanted was available. Good follow-ups afterwards to check in. Would recommend if you are looking for a vehicle.
Review №5
2022-01-19Bailey Ezell is a wonderful sales person, very professional and courteous to customer wants and needs and accommodations. He definitely knows what hes doing and goes above and beyond to do what he can for a sale.
Review №6
2021-07-24Amazing team and staff! Couldn’t be happier with my new jeep, truly an amazing experience and would 10/10 recommend buying from John and Britney! Great people with Great cars!!
Review №7
2021-01-20This dealership is very sketchy. My wife an I drove 2-1/2 hours to look at a 2015 Chevrolet Suburban. The dealer an I spoke before our little adventure started. He stated this vehicle had no issues it’s in great condition. My wife an I got there and looked around this vehicle, we noticed that the body had minor dents as if someone had thrown rocks at this vehicle. We also noticed the sunroof seals were pulled out from around the edges. There were a couple more items that were missing on the rear seats. We popped the hood and started the motor and noticed a faint knocking. After examining these features we were still wondering how this vehicle drove. We proceeded to travel down the highway when we noticed a shuttering feel in the front end. My wife and I immediately turned the vehicle around and parked it. When I spoke with him about these issues his comments were (well you can fix these issues). In my opinion paying 18,700 for a vehicle this vehicle should not have any issues with the drivetrain or body. I can understand wear and tear on the inside, but comments like that from a dealer just makes me think he’s doing some sketchy stuff to others.
Review №8
2021-12-09Bailey, John, and Mike are great team. I was having some issues with my vehicle and they stayed in constant contact and insured that my issues were addressed
Review №9
2021-11-24Broke down before the holidays these great men made sure we got into a vehicle. They didnt stop until they found us the best rates. I would highly recommend this place.
Review №10
2020-07-02I bought a Toyota Highlander for a affordable price within my budget. All of the the staff were friendly and polite. The website was a great resource, too. I plan on recommending to friends & family.