Pro Motors Service & Repair in Columbus
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Columbus, Muscogee County, Georgia, US
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Site: http://www.facebook.com/PROMotor...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
The worst place Ive ever been to. I drove 30 minutes out of alabama just to go there. The people there are very rude, prejudice, and unprofessional. I wanted to ask the mechanics brief questions but I was always told by them that I couldnt talk to them. I had to call the number on the sign. And the crazy part is when I called the number on the sign, I could literally hear the lady from where I was standing at, and could hear everything she was discussing with the mechanic about my questions. Im standing right here man, answer my questions directly.. and they also refused to give me service due to me being upset about the whole nonsense they had going on. I wouldnt recommend anyone to go there.
These days the most important thing you need in a mechanic is honesty. Chris and his guys are the only mechanics I will let touch my vehicles because I trust them. I absolutely recommend them if you need a good mechanic. Theyre fast too. I dropped off my sister-in-laws SUV thinking I would hear from them in a day or two (which seems to be the norm around here). But to my surprise, I heard from him within the hour. Vehicle was fixed and back on the road by the next morning. What more could you want in a shop?? Chris and Mark - thanks for all that you do. You guys deserve an excellent review.
These guys are honest and only want to fix what is wrong with your car. I took my car to a Mavis tire and they told me I needed new brake pads and rotors and struts and shocks. I then took it to Pro Motors and they said not only did I not need any of those repairs but that I had at least 10,000 more miles to go on my brakes. And they didnt charge me for taking a look at the vehicle. I went from thinking I need to spend $1,400 to spending $0. They have earned my business from here on out. Thank you so much.
These guys were referred to me by a friend and the first time i took my car there i was treated well, and was allowed to come into the workspace so they could show me what work they were doing. Chris always answers my calls and texts when i have questions or concerns. He is very patient, and fair. Prices are reasonable (you get what you pay for). I have been getting work done on my old lady for a few years now and will take Her to him as long as he is in business and not on vacation! They work on all makes and models, so thats a plus.
I have used several mechanics since the Army Stationed me in Columbus. Pro Motors has never failed me and provides professional and affordable service while getting you back into your vehicle in the minimal amount of time needed. I have always had all of my questions answered and explained about anything that needs to be done. I highly recommend Pro Motors to anyone needing quality and affordable repairs.
The van was checked for cooling system leaks and was told the water pump needed replacing. After the mechanic replaced the water pump Chris called me and said the radiator was cracked and water was pouring out. I had looked for leaks and had been nursing the van for about a week at about a half a gallon a day and never noticed that the radiator was leaking. Seems like he should have noticed that during the first pressure test! Chris changed out the radiator and charged me an extra $162 dollars which is approximately 1.75 hours work. Since I have replaced the radiator many times I know that when you replace the water pump the only thing you have to do at that point to remove the radiator is to remove two water hose connections, the two transmission lines connections, the lower shroud and remove the radiator fluid bottle. Maybe about twenty minutes, 30 max. and another 20 - 30 minutes to reinstall. I asked him about it and he said he had to remove equipment but he had already removed to do the water pump. Seems like he lied, I am considering disputing the extra charge and extra radiator with my credit card company. Will never use him again!
My rear axle was having issues. brakes locked up and they fixed front brakes and rotors. i recall i took the car to another shop before bring my car to them and they told me what was wrong with my car before taking to another shop. so this shop is a bunch of mess. over charging me and not doing the work that was needed to be done. It had nothing to do with my front end at all. sometimes you just need have a man at home to fix a car instead going place that they dry you out all your money. they say they try to help me where??? i almost killed myself picking up my car from their shop after hours. thanks alot! wish i can give 0 stars
Total reviews rating 4.5
46 Reviews for Pro Motors Service & Repair 2023:
Review №1
2022-06-19I love pro motors there office staff mis Lori and Brittany r just amazing and so helpful always so sweet. I would absolutely recommend them. Chris the owner is very knowledgeable and friendly. I can tell he loves what he dose and is truly passionate about cars.
Review №2
2021-09-02Ive been going to Pro Motors for the last 5-6 years after they were recommended by a friend. In total they have probably worked on my cars approx 8-10 times and not once have I had a bad experience. Chris, Laurie, and the Pro Motors staff are always more than helpful, professional, and courteous. After years of searching for an honest and reliable local automotive shop I found one in Pro Motors. Highly recommend.
Review №3
2021-03-12I cannot recommend Pro Motors enough! My 2016 Duramax dropped all oil pressure and pipe blew off my turbo. I just bought this truck, so I was pretty upset thinking the worst. After asking people I trust around town, nearly everyone told me to take it to Chris at Pro Motors. Not only did Chris get my truck going, but it was faster and much more affordable than I expected. They followed up with me and explained everything very professionally. We all need an honest, straight forward mechanic that knows what they are doing. I’m telling you that Chris is my guy and should be yours too!
Review №4
2022-03-19Been extremely pleased with the professional way Chris & Company operate.First class workmanship & Integrity.
Review №5
2021-08-24I was with a friend whom was trying to get them to take a look at their truck and the owner was very rude to my friend. He said that he is the best diesel mechanic and the only one around here. Very unprofessional of him and I won’t refer this company to anyone. Please find another mechanic.
Review №6
2019-12-18I would recommend Chris at Pro Motors to anyone. His integrity and honesty are rare qualities you wont find with another mechanic. I am temporarily stationed here in Columbus and Chris worked on both of my vehicles. Lori was very polite and Chris resolved the issues with my Mazda fast and affordably. Take your car to Pro Motors. They wont take advantage of you and you can expect professionalism.
Review №7
2020-06-27Would not recommend. Called for a quote and the secretary informed me that they dont give quotes over the phone. In 2020, who does that? Just a way for them to entice you to their location, but thats fine. I then informed her that I had some parts I would like to install and wanted labor only, but she gave me the run around on why its better to use theirs. The work they do is probably solid, but I would never recommend this business based on some of their principles.
Review №8
2021-04-06One of the mechanics was assisting me when another vehicle drove up,and he proceeded to leave my vehicle. He greeted that gentleman with a smile,and told him that he sent him a friend request. They proceeded to chat while I was left waiting. I have two small children,and this heat is not something I am going to prolong their exposure to. If he wants to chat up his buddies he needs to stay at home. My time is valuable,and he wasted it. He was a rude,and quite frankly my children have better manners,dispositions.
Review №9
2019-08-18Chris was very honest and straigt forward in regards to our little red mazda. His work was affordable and I appreciate that very much especially since we gave him little notice that we were coming. He was very professional and got the job done in a timely manner. His wife was very sweet and we loved his two dogs which greeted us at the counter. We highly recommend them and will take our car to them for future repairs.
Review №10
2020-06-08Great shop with an honest, kind Christian couple running it. Every time we take one of our vehicles here, they are quick, professional, and so knowledgeable. I highly recommend Pro Motors for all of your repair needs!