Delivery
Yes
Professional Photo Resources, Inc. (PPR) in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 404-885-1885
Site: http://www.ppratlanta.com/
Site: http://www.ppratlanta.com/
Opening hours
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–5:30PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (105)
I love PPR! Theyve always got my back and the staff is super knowledgeable and friendly! Its so important to support local camera stores since they are so few and far between, and PPR is the real deal!
Aren’t clear on return rules, did not specify when a return should completed by. Charged for something they didn’t explain.
Went to this shop last minute for some camera gear. They showed us nothing but amazing customer service and sold us the best equipment for our budget. Will definitely be back next time we need something.
This full service photography store offers a very large array of services. The staff is incredibly knowledgeable and go above and beyond to educate and help you with your needs.
It was so good to be in a real photography store with expert people and excellent equipment, service and materials like film. For a professional photographer there is no website that can substitute for such an experience. Best of all I was able to hold and touch the things that I eventually purchased and will not have to go to the trouble of mailing it back and seeking a refund.
First experience was great! Knowledgeable, nice, decent pricing and I felt welcomed! Way way WAY better experience than I have ever had during any visit to Showcase Inc. and more than I could ever say for Frys. You dont need poor customer service and horrible pricing folks...just go here.
Love this place! Its so nice having a local professional lab to work with. Johnny and the team are very knowledgeable. James and his printing lab team do a great job as always! Just wanted to share that with you.
Great quality prints at good prices . And after 4 or so years using them for all my print needs I can still say they are the best in Atl. Gosh and how could I forget that is one of the few last strongholds where you can get studio equipment and supplies in person in the city .The team members get all the stars
I recently used PPRPIX to develop photos. I was very impressed with the print quality and really appreciated Carlos patience and telephone help in my downloading (or is uploading?) the photos for prints. I gladly give them 5 stars!
This place is definitely more of a rental store. They have some pretty neat accessories though as well. There stuff is pretty close to the MSRP on most items. They also had some things that you wouldn’t find at places like Best Buy. The staff was super friendly. I would definitely take a look at this place if you are any type of photographer.
I could never understand why people get so upset when they dont get something right away and lack understanding. Ive ordered prints in the past and have gotten them the same day and sometimes needed to wait a day or two. So my advice is dont be lazy. Get your out of shape, junk food eating body in front of your computer and place an order with plenty of time. Not on the last day at 7 a.m and expecting to get them at noon. People are entitled to take lunches, machines do break down and life happens. So please dont let a dumb person who thinks the world revolves around their $16 order give PPR a bad rep. This location is what corporate America needs more of. Educated associates, who are more than willing to help and answer all questions. Always friendly and make you feel at home.
Always disappointed when I walk out of this store. Inventory and selection is poor and quality of products are not great. Wouldn’t recommend this place to real professionals as they just seem to never hit the mark
Excellent assistance for any photography needs
I sent my brother to pick up a couple of items from PPR. Kevin’s no photographer. Walking in, the place was busy, and he felt intimidated by all the gear for sale and rental. Kevin said, as busy as they were, every staff member he came into contact with was extremely helpful. The staff there are Pro’s, but they’re the best people you’ll meet in Photograpphy.
Stuck up people here selling bad products. Photography is a community that helps each other out, these people DO NOT. Dont waste your time, Barbizon is a much better source. You wont regret heading my advice.
It pains me to give PPR 1 star. They came highly recommended to me by an industry professional.I was on a 2.5 week job at Tyler Perry studios and had rented spent over $5,000.00 with them. At the conclusion of my rental, I was returning EQ the same day I was flying back home. I dropped my EQ off and headed to the airport. When i got to the airport i realized i left my personal charger for my Canon camera in the camera bag that held the rented secondary camera. I called them back, letting them know about this. Their battery was marked and mine wasnt. I said, when they see my charger is it possible they could mail it to me? Carlos, said hell call me back about it (to which he never did).I then call back multiple times and the phone rings without going to VM or it just says call failed, or says this verizon wireless customer isnt available (son what kind of business phone do yall have?). I then finally get in touch with Carlos and he tells me I DiDnT SeE aN ExTrA ChArGeR sO I CaNt hElP YoU. I never in my life had to ask to speak to a manager but this time I did. Then Carlos tells me YeAh UmM mY MaNaGeR gAvE mE a HaRd No. Then i asked to speak to the manager again, the manager interrupted me as i was speaking multiple times, made excuses and so on and said i dont have time to talk to you about this i have other customers and he hung up.They said some of their items are marked and some arent. Problem is the charger they gave me was marked. So im here thinking ok theyll be able to tell the difference because mine is the unmarked one in my return order. And also when they are checking in the items theyll see Oh theres two chargers in here but they only rented one .Listen, I used to work in a major rental house (Adorama Rentals NYC) and MILK Studios (NYC)...I know the ins and outs of this business. And professionally, if someone spent multiple thousands of dollars on an order with us and accidentally left their personal item in a return, wed send that item straight away. Why?1) Because its theirs2) that client would most likely work with us again (which i was planning to) because we were accommodating and polite.PPR, step your professionalism up. Step your customer service up. Step up your strategic/critical thinking skills. The way the manager and carlos handled this simple.... situation was atrocious. I kept it super polite and then they caught attitudes because I wouldnt take WeLl i DoNt KnOW as an answer. If youre in the photo/cinema industries and from NYC or LA, be advised. It makes you appreciate Samys, Adorama, K&M and whatnot
Someone else had this experience and posted---theres just a bad energy or karma when they answer the door!Not polite or welcoming or even say hello-- just stare at you like they dont want you there. Need to find another place.
I walked in the store and I must have looked lost which I was because I’m not a professional. The young lady offered her assistance to me giving me much needed help. If you don’t have an account with them get signed up first.
I ordered prints online, had issues with ROES so opted for the online system. It was my understanding that if the order was in by 7:00am the turnaround was after 12:00 noon. (For regular prints) I called at 9:30am and the guy on the phone said they would be ready at noon, but to call first. I called at 1:00 and the guy said he could tell my prints were in the que but the print guys were still at lunch and to call back. The mistake I made was heading to Atlanta, I arrived at 3:00pm and my prints were not ready, I was told because I ordered glossy it would be a 24 hour turn around because they only run glossy in the morning, well if thats the case why didnt they print my order this morning? It seems the people on the front counter dont know whats happening in the print shop/lab, I had to change my order to lustre instead of glossy and wait for them to print them. Super frustrating and my first and probably last time using their print services. The online information doesnt line up with the face to face service.
These guys are great, they know their stuff very professional they know their equipment, and a great rental department and have a lot of really great advice.
Went for my first time today to clean my filthy camera sensor - DAVE did a great job and Robbie was awesome too.very helpful highly recommend
Such an awesome resource in Atlanta, we recommend all of our students to utilize PPR and all that they have to offer. To Johnny, Sara, and the rest of the crew - keep on being awesome!
Great experience Chris photographed my art a large player color he did an awsome job. Knowledgeable helping me with the next step of choosing papers for reproduction and marketing tools. Peace
Good place to rent prosumer lenses and camera bodies. The bigger places dont usually dabble in the prosumer gear so Im glad PPR exists! Friendly workers and great prices.
To an amateur photographer like myself, they arent belittling or cocky when you ask simple questions. I will keep coming back here because of their excellent service and friendly handling of beginners.
Good prices. Complete inventory. They have a studio, too.Best part is that they take their time and help .. even offer tips/suggestions for photo shoots, when asked.Wonderful resource to have available!
I found what I needed but the service was weird I felt unwelcome and rushed out of the store .. It was like what do you want 🤔 ? Get it and get out 🤨 type of attitude.
Terrible customer service!!! I felt the energy as soon as he came out the door. They didn’t even want to let us in the store. (we didn’t even get to look inside) They asked us plenty of questions OUTSIDE of the store, & didn’t even once offer us to come in. So we just decided to leave Lol what kind of business is this ?
Very reasonable rates for camera equipment rentals. Knowledgeable staff that are willing to help if needed. Call in beforehand to make sure they will have what you want in stock
I cant possibly understand the business policy of requiring a Social Security Numbers on all applications to perform a background check REGARDLESS OF DOLLAR AMOUNT. I dont need to provide my SSN for a background check to rent a $30,000 car. Why on earth would I give it to you for a $1,300 lens, especially when you will have a hold on a credit card (checked against my government issued identification)?Only receive 2 stars for the very polite attitude of the individual who called me and asked for my SSN.
LOVE THEM.... This is my #1 place for getting gear and the knowledge on something new. Great prices, and easy to work with.... Next time youre in ask for Johnny :)
Super helpful staff!! I had a small problem with my camera and they told me how to fix it over the phone. Such a great place!
Friendly courteous staff. Parking was a challenge. The store itself has some parking spaces, but you may end up having to park on the side of the road.
Love their customer service! They were so very helpful! I was even more excited that had gels for me to test! So helpful!
The staff is always awesome. Very knowledgeable and friendly.
Great people to do business with. Beautiful prints, helpful technicians (Hey, Dara) good rental equipment. Use them OFTEN!!
Always have what I need to get the job done; pleasant and super helpful employees; great support to local photography community!
Everyone here is extremely knowledgeable and approachable. The staff are always willing to help figure out solutions to fit the individual needs of a customer or project.
One of my new favorite places for photography/ videography products and advice as a newbie photographer. Great selection, prices, and staff!
Great shop had a part I really needed for immediate job. Went to 5 best buys prior to going here
Friendly staff, reasonable prices, and a good selection of products and services. Definitely recommend you check these guys out.
Great service. Always has the equipment I need. Alex is the best, most knowledgeable wizard the world has ever known.
If you Love EXCELLENT customer service....and you LOVE EXCELLENT priced for fantastic lenses this is the place for you. In Atlanta there is NO ONE BETTER
PPR IS AWESOME! If youre a professional photographer, this is the best photo shop in Atlanta.
This place is everything I wanted and more in a photo shop. Service knowledge and friendly and the prices are very very fair. 👍🏽👍🏽👍🏽👍🏽👍🏽
Awesome people, highly recommended to work with them, very good customer care and giving the best service.
The only lab Ive ever seen that truly know what they are doing. Fast turn around and everything is done in house. I love it!
One of the few professional photography gear resources still in Atlanta. PPR has most anything you need from printing to rentals and photo equipment.
Thank you Rodrigo Rodriguez for taking the time to clarify why PPR is amazing and letting people know that life happens.
Very good prices but the staff is a bit socially removed. It was Friday afternoon in fairness
Great printing services, great product selection, and very knowledgeable and helpful employees.
Great professional spot. Friendly personal. Will be back for sure.
The process of hiring is little tedious and they will block entire cost of the equipment on credit card, even though that equipment cost on the market is not that much.
Theyre helpful and encouraging. Product is great and quick!
Even though I was not looking to make a purchase, Johnny was exceptional at answering my basic photography questions.
Love this guys been using these guys for years! Great insight to gear for any project
They truly cater to the pros and have no time for your amateur nonsense.
Professional staff got me in and out the door with everything I needed and $200 under budget. 10/10 would PPR Inc. again.
Best camera shop in Midtown. Their print shop is slick too.
Friendly staff. Impeccable service. Wish theyd update their website.
Super smart and knowledgeable staff. Very friendly. Lots of choices.
Great staff that are professional photographers so they are knowledgeable.
Always professional and on point. Great gear and service.
Sara helped me with all my needs great employee!
Knowledgeable staff and superior customer service. Highly recommended.
Terrible customer service. Tried calling and got hung up.
I was very pleased with the attentiveness from the associate, Johnny.
Top notch quality prints 👌🏽
Great place to rent any gear you need.
Always great service and great product knowledge
Very Professional Love It The Only Place I Go Now
Great local photo gear shop.
Staff here is extremely rude and unhelpful.
High quality service and end product by quality people.
There are not many places like this left in Atlanta for photographers.
Good place to get camera equipment.
Karl is was very knowledgeable and accommodating.
Great staff, cool studio area
Always great customer service
A great selection of rental gear.
High quality prints, best pricing
Amazing prints for a awesome price
Love this place. Professional service.
My fav camera shop in atl
Great people. Super helpful
This place is great!
Great customer service
Johnny helped me a lot!
Knowledgeable, helpful, patient staff
Pretty helpful, thx.
Good customer service
Friendly knowable staff
Fast service
Great help
Or
Total reviews rating 4.6
105 Reviews for Professional Photo Resources, Inc. (PPR) 2023:
Review №1
2022-08-09Great local shop for all your camera, lighting, and printing needs. Although these guys have been around for a while they just recently moved from their long time spot on 11th street to a bigger spot in west midtown. Ive been getting prints from here for years and also borrow equipment from time to time. Great knowledgeable service and wide variety of selection
Review №2
2022-07-18Ive been using PPR now for over 5 years and they are and have always been my go to place for when I need to rent camera gear for my work. They have an amazing staff that is always friendly and ready to help. Their customer service is second to none. If you need to rent any camera or video gear they are the place to go. The new facility is awesome!
Review №3
2017-09-16Big thank you to Johnny for helping get a piece of a broken hotshoe out of the mount on my camera! He helped me even though they technically dont do repairs. Very courteous and professional, I was treated very kindly and Ill definitely be coming back here!
Review №4
2022-02-24Absolutely thrilled with their work. Chris is very knowledgeable and patient. Highly recommended.
Review №5
2019-12-31This place is amazing! As someone who is not very technologically minded the staff here makes approaching each project I use them for feel more comprehensive and less intimidating. They are patient and kind. I enjoy working with them for both my rentals as well as my printing and have found them to be absolutely lovely and helpful on both fronts! I look forward to working with them on future projects!
Review №6
2021-06-16Best in the business, everyone is helpful and resourceful. The prices are great! Never had an issue! I’ve been a customer for more than 8 years, and will always be as long as I’m a photographer!
Review №7
2021-04-01Review for the studio space.Welcoming staff. Clean. NOT FOR VIDEO WITH AUDIO. I record audio, there is no baffling, the retail space or office is near, 2 thin uninsulated load in doors.... Not good for audio. I think this is more suited for photo shoots.
Review №8
2021-02-26Very happy with the services here! I had a not so great experience with a local print shop and Im so glad someone pointed me in the direction of PPR. Easy order process and my photos look beautiful.
Review №9
2020-06-17Top notch customer service delivered every time by Carlos!! Most appreciative of his latest efforts to ensure my ability to use this purchase straight out the box!! So nice to have a local camera store offering the latest products with knowledgeable staff. Thrilled and Grateful!! Thank you!!
Review №10
2019-10-20Fantastic camera store and rental facility... Johnny and the crew are always helpful and go out of the way for their customers, including one time, I was shooting atop a building in downtown Atlanta for a client. Called Johnny for a product, paid over the phone and he has someone bring it to me. Now I am sure they dont do this every day, but this is the type of place I love to do business with.