Prolan Auto Collision & Accessories in Forest Park

Review №1

2022-03-30

So on 03/26 I pulled in Prolan auto repair b/c check engine light was on. I had a reading done at advanced auto and I was told my Vct needed to be replaced. Prolan advised me it would $84 for the part and the labor was $100, I said ok. I went and purchase the $48 part myself. After Prolan installed it, my light was still on. The mechanic connected his reader and it said the same thing. After 10min he was able to make the light go away; however later that evening it came back on. I had to wait until Monday to return. Once I return the mechanic advise that he replaced what he was told to replace and I need to take my truck to Chevy. I reminded him that his reader read the same code as the one I told him before. The mechanic refused to refund me my money and a advise me that even though the work I had done is typically $50-$60, he charged $100 because he wanted to!!! I choose Prolan b/c they were black owed, and I think that’s the problem! Prolan will never get any more of my money very unprofessional and I had to take my truck to a certified mechanic

Review №2

2022-08-04

I love the fact that these guys prices havent changed much and their services just seem to get better and better. I always seem to meet some new customer service staff every time I come but I enjoy that and I love the fact that theyre very nice

Review №3

2022-07-26

Great work. I always come here. Reasonable prices and great work always.

Review №4

2020-06-18

Absolutely lovedddddd the work they did on my car. Some one hit my car on the driver side leaving a really bad dent, paint scraped to the metal and when i went to pick up my car you couldn’t even tell that some one had hit it. The price was reasonable and the work was absolute stunning! I wouldn’t stop telling them how happy i was and how much i thank them for the great work that they’ve done. Definitely would recommend this body shop to anyone who’s looking to pay a reasonable price for guaranteed great work.

Review №5

2022-03-21

Did a great job replacing my 02 sensor

Review №6

2020-06-25

Very smooth experience. They changed out my rear brakes pretty quickly. In town visiting from Chicago and needed quick service and I got it for a fair price!

Review №7

2021-09-28

Nice an clean place very friendly peoples the mechanics they really know there stuff plus the price was sooooooo reasonable 👍👍

Review №8

2019-03-18

They do a really good job, but theyre careless with your valuables left inside of your car. There’s no communication with the ETA of the car. They broke cds, drunk my Gatorades, and stole my iPad. Take pictures before leavingGreat price though oh and bring your patience!

Review №9

2019-11-02

I see all the great reviews, but unfortunately my experience with Prolan was horrible. Prolan tried to overcharge me and put old damaged parts back on my car the repairs were horrible. I will never take my car to Prolan collision bodyshop again.

Review №10

2022-03-14

Did a great job will be back.