Publix Super Market at Alpharetta Commons in Alpharetta
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Alpharetta, Fulton County, Georgia, US
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Site: https://www.publix.com/?setstore...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
An extremely clean and well organized store. Not sure where the logic is to put the bread in the same isle as the ice cream but I’m not complaining. The staff is very nice and the meats and produce are fresh. I’ve been coming to this Publix for 15+ years and what’s great is that it’s always looking fresh. But what I do ask is that they get self checkouts. That’s the only reason why I give four stars.
I really like this store, it’s very clean and I can find everything I need. However, today I went to purchase a sandwich and was served by an Indian lady. She was very condescending and refused to clean her station. I asked about the bread if it was soft, she said yes, it’s fresh. Not only was the bread hard when I went home, but there was banana pepper residue in my sandwich wrapping when I only asked for lettuce and onions. During this pandemic, it’s so important to keep areas clean and not contaminated. Please teach your employees the importance of cleanliness and politeness.
An otherwise great experience, but I am very, very frustrated and disappointed that they have taken away their butcher counter. I made use of the custom butcher counter 3 to 4 times a week to get custom cuts, marinated meats, or select specific cuts that they do not keep in their regular meat coolers. This may push me to shop elsewhere more often, as I am very particular about my meat purchases and their stock, packed meat just does not suffice most of the time.
Coming through this area and stopped for a quick pub sub and had the WORST experience. All the topping were disgusting and old. The bread was stale as all get out. The person making my sub was so rude and put two tiny slices of unripe avocado on it and sweet chili hummus sauce instead of red pepper and instead of other toppings just stuffed it with old lettuce. My partners sub was so soggy of vinegar it leaked through two bags. Everyone working at the deli especially the man had attitudes and he slammed my sub on the counter and didn’t say anything. Didn’t eat either of ghe subs they were so nasty.
Publics is a very nice environment. The energy is very blissful! They have music, which makes the shopping 🛒🛍️🛒 experience very pleasant! Definitely one of my favorite places to shop at. There 🧀 selection is wonderful too!Please dont forget to check me out on Spotify, Pandora, iHeartRadio, Tik tok, Tidal etc... One🌍💚🎶♒🧬🐉🥂 Together we can make a difference. We are change! The revolution wont be televised! Great song... Definitely worth the listen 👂
This is the flagship Publix store in GA. If Publix carries it, it will be here. That being said, their layout is vastly different from other Publix stores that I frequent, so I had to hunt to find things. Thats fine. Their wine selection is huge! They had stock on things my regular store was out of. My only reason for only 4 stars was the teenager cashier/bagging team that was more interested in their conversation than my business.
I walked into this store to quickly pickup a cake for a celebration. It was urgent for me. Someone helping at one of the checkout line quickly read my mind as asked me what I am looking for? and quickly directed me to the bakery. I walked out with a cake in 2 mins. This review is for that staff member who read my mind. Thank You!
Came in 2 hours before close. Wanted chicken tenders from the hot food area. They were out which is fine, but none cooking? They were far more interested in cleaning and packing away the area. One employee asked the other, any more chicken tenders? The other employee was obviously cleaning. Seemed rhetorical in nature. They said, well I guess I could make some but it will take a while.Guys, note to management, the main reason customers come to Publix and are willing to pay higher prices is the customer service. The main reason I shop at Publix over Kroger is they pack up their service counters too early. Offering make to something but making it obvious to the customer that its a hassle or inconvenient is really poor form.
I really like this location. Before, I was going to another one in the opposite direction, but after going to this one I haven’t stopped. It’s cute, not too big & not too small. Pretty neat and organized. The staff are really nice and they actually speak as you walk by lol I think that’s cool af. Ive met some pretty friendly and helpful staff since going there.They have a pretty good Vegan selection but not for their hot foods-Maybe a supply & demand type of thing which is understandable.I’ll continue to shop here as long as I am in the area.
I used the Publix Aprons Catering from this location for a bridal shower today and I was so impressed! We just selected items from the deli and bakery (sandwiches, fruit, petit fours, scones, and fruit tarts) and had them delivered. Both women I spoke with for ordering were very helpful and professional and I knew exactly what to expect. I was able to pay ahead of take for a no-hassle experience and everything was delivered to the party location. It made my day so much easier and the food arrived right on time. I will definitely use the catering service again and will consider full-service catering as well in the future because this experience went so well.
The people here are friendly, smiling, helpful and I almost feel like they are part of my family. They work so hard to keep everything stocked, clean and get you checked out very quickly. Through the recent pandemic they have worked tirelessly and still manage to keep you smiling. Thanks to everyone there!!
The store is very nice and neat. But it surely lacks the Publix courtesy that I usually receive. Maybe its the affluent area? Maybe its the orange construction shirt? Not sure, but after 30 years of shopping at Publix I havent experienced a store like this. The indifference of the employees its surprising.
Awful experience, and it gets worse with every trip. I know people are wearing masks, but Ive never been in a more fearful COVID environment. Just depressing. In addition, the customer service has become non-existent. Plenty of workers on hand, but most just hide in the back of the store. They seem to think they are doing you a huge favor simply by clocking in.
I wanted to take a moment, and give a big shout out to Geovanni at the Alpharetta Commons location . What an amazing employee! This guy is always busy buzzing around the store helping out , working diligently . He’s always a pleasant person, helpful , and courteous . I’m in this store often and always look forward to him being there, whether I see him stocking, bagging, or whatever he is doing . Much praise for this young man. Job well done !
I had ordered La factory Totilla via online,they packed and sent it to me with all outdated items. When I returned to them they just dont care about it. When I went to check the totillas , in the Aile 3 , everything was outdated. exactly 2 months outdated. Included other totillas also. I am thinking about Our elderly people who will order these items or buying from the store, they will get sick of it. I informed to the Manager, but looks like he dont take any actions. So please take care of this matter especially at Alpharetta common Publix. I dont have option to rate 0 here.
Today I was surprised. I was shopping at the Deli area and a situation occurred to me that I was forced to call the Manager. A lady appeared, the Manager, and as quickly as I finished the explanation of what happened, she immediately and professionally took all the necessary steps to solve it. That was just remarkable. It tells me how well Publix prepares its employees.
Update: They have since rearranged the store and it is MUCH better now, it actually even makes sense at times!Possibly the most confusing and least convenient grocery store Ive ever been to, massive always full parking lot, if you just need a few things you might end up walking the length of the store, twice, little rhyme or rhythm to where things are, but its clean and the staff is friendly enough so Ill give it 4/5
This store is laid out well, clean, and the employees are extremely helpful and friendly! They make a point of ensuring that you find what youre looking for. They will literally walk to other side of the store either with you, or without you if you prefer, to help you find your desired item(s).The quality of their produce and meats are very good.
This location is always clean and well-lit. The store is very large and not laid out in the usual fashion. So be sure to get your bearings when you first walk in.Dairy and frozen foods are to the right, produce and the bakery are to the left (backwards from most stores).
New Aprons Catering. Looks like they are going to be good. I tasted some of their offerings. Perfectly cooked shrimp. Charcuterie was an outstanding selection of meat, cheeses and other delicious options. Their staff is really nice and professional. I look forward to working with them in the future.
Being right by my firm, Publix has always been my go-to for lunch alongside Chick-fil-A.Food and customer service has always been great, except for today’s encounter at the hot food section.Being among 3 other customers, no help was provided to us 7-10 minutes at the counter even though 3 employees were clearly visible and alert of our presence. Eventually, I was helped by an employee who seemed apathetic.. Plus, being 11:30am, it is quite alarming to have only three sides available (2 being Mac & cheese).
Rose at customer service couldve chosen to provide service to customers, but instead she chose to be difficult. Smh. Its behavior like that - that attributes to the problems we face today. People who choose to... nevermind. Thankfully, there were other individuals including the manager on duty that chose to help resolve my very simple issue (return due to double charge).
Hello! I wanted to give a great THANK YOU to Blinkis (I believe thats the correct spelling of her name) in the deli making those yum delis sandwiches today June, 26, 2019 she gave awesome customer service and went above & beyond to make sure my spinach wrap was yummy and it is! Keep up the good work Blinkis your doing an awesome job! Angela - see ya soon : ))
I went in there one day to purchase a sub before the lunch time rush. So i got my sub sandwich and by the time i had paid for my sandwich The police were called and i was questioned after just purchasing a sandwich. The saying is that Alpharetta is where it is better, but I beg to differ. The has been the worst publix experience I have had, yet publix has the best quick subs in the area by far.
I love publix but today here in state bridge publix bad service the manager is not friendlyMy little girls is only 14 months old and she was eating a cracker and I unload my items, she make a mess and her leg and floor, I try to be hury so I can take care my baby mess, but the manager see first and he take care... I say sorry and he was upset, also I ask him for a balloons or striker for my baby because she was crying, and he say that they dont provide balloons for kids ... :( eather strikersThank god I dont have to come back hereI have a plunlix close to home and there are so suit and friendly to the kids ... I guess its depend just managed...
Total reviews rating 4.6
199 Reviews for Publix Super Market at Alpharetta Commons 2023:
Review №1
2022-03-21This Publix is the largest, cleanest and most well stocked store in the Atlanta Metro. Large selection in produce, deli, bakery, meat and seafood, nice selection in to go or sit down and eat area. Beautiful store, helpful staff. Huge selection of wine and beer.
Review №2
2022-03-31Love, love, love this place.First off, its HUGE! The largest Publix Ive ever visited.Its clean and organized. The selection of items are really the best looking items one might find on the top shelves of some competitors.I found the beauty sections incredibly helpful.( I have 3 grown daughters who reference things I dont keep in mind.)Finally, its rare to go here and not come away with what you came in to get.Again, I love, love, love this place!Fred
Review №3
2022-02-02Jessie at this Publix deli is super awesome! She was excited to make our subs and put the utmost care into making them. Now some people slap sandwiches together, but Jessie is an artisan who intricately crafts her subs into fine works of edible art. She provides amazing customer service. Whoever hired her is a genius.
Review №4
2022-02-23Terry and Jesse made my experience worth coming to Publix for. They are both so amazing I come here all the time but they suggested the chicken and the barbecue sauce and the dessert and it made me want to always come back here I love Publix. They were so helpful and nice people like this are hard to fine. They both are amazing
Review №5
2022-02-10A pleasant environment. Great lighting inside. That may sound odd, but some stores when you enter has a dull fluorescent dim lighting. So this bright lighting you can see how clean the store was and it made everything look fresh and newly stocked. I didnt see registers where youre checked out by an associate. It was all self check out, which I prefer anyway.
Review №6
2022-06-12This is a horribly staffed location. Many of the staff are rude and detached from customers and from doing their job. Today was the third time I find my sub order messed up by an uncaring employee. When I got home, all three Philly cheeses subs had no cheese, green pepper, or mushrooms. Definitely my last time there. I’ll just go to the one on Jones bridge, despite it being further from my house, but, everyone there is friendly and they do their job with integrity and caring.
Review №7
2022-03-24Great Passover selection! Very happy to find!!
Review №8
2022-06-16This Publix is the largest in the area and also closest to my home. I prefer to go to other locations like Abbotts Village or Medlock Corners if I need something from the deli. The other locations have much better customer service. The deli employees at this location dont even offer assistance. They just look at you and hope you keep walking.
Review №9
2022-05-15Neat and clean.Great quality food and products.Highly recommended.Pharmacy is good for those who needs antibiotics... Its cheaper than other places.
Review №10
2022-06-19Still one of the best grocery stores and the best employees. I love this location