Publix Super Market at Haynes Bridge Village in Alpharetta
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Alpharetta, Fulton County, Georgia, US
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Site: https://www.publix.com/?setstore...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Manager is super friendly and always working hard out in the store. Always available to answer questions. Cashiers, stockers all wonderful! Definitely much better than the Publix off of Old Milton Parkway, Johns Creek. Mat, the manager, is so unfriendly I dont see how he was ever placed in management.... Has zero customer service skills.
Since this Publix is clean and the staff is extremely friendly. We see the same employees which is nice cause they are starting to get to know my wife and I. They ask how our day has been or what do we have planned. Can’t say anything bad about this one. Keep up the great work.
Usually more expensive than Kroger, Costco, Walmart, Target. So the main reason to go here is the employees are usually kind and capable, they still only have human checkout lanes, and according to my wife, the best chocolate birthday cakes.Downside is there are no self checkouts and its expensive.
I am really disappointed with my last order from the deli!! I always order a turkey platter for my sports team, and I usually don’t have an issue so that’s why I’m giving them a 2 instead of a 1. This time they didn’t cut the meat (it was difficult to pull the sandwiches apart, so I had to find a knife to cut them). They also put honey mustard on the sandwiches which never happens, and plus we didn’t ask for it. Most of the kids weren’t able to eat because of the honey mustard and the difficulties we had trying to break/cut the sandwiches apart. It was a disaster. Highly disappointed!!!
7am maybe 8-10 shoppers. Everyone was good with masks. Had a few interesting items in my list and the employees knew right where to point me. One employee guessed before I even asked.Not everything was available at 7am. Seafood and some other displays werent setup. I didnt have any trouble finding what I needed though.
My mom and I have been shopping here for 20 years. She passed away and I just moved, and I felt the need to leave a review. This is the worst Publix ever. The staff is always clueless. The bakery/deli staff are always so slow. It’s ridiculous. It’s been like this since I was a kid. I’m 29 now and am so thankful to have moved and have an actually good Publix now. Night and day different. Management needs to do something about this Haynes Bridge location. I feel bad for anyone that has to shop here.
Very poor service. When I reached at the cashier she did not even recognize me did not say hello the entire transaction she did not even make an eye contact with me. The produce section was literally nasty. I do not consider these as Publix standards. The managers here really need to take charge and straighten this up ASAP.
A CLEAN STORE! They are still sanitizing their carts, April 2021. They provide personnel who will accompany you to your vehicle snd unload your groceries for you. Cashiers are available ... no self checkout. Publix: please do not change your wonderful customer service!
Its a very nice small Publix and the people working there are all very nice. I moved into the area 3 months ago and there are problems with this Publix. I have always ordered sandwiches for myself and coworker/friends online from Publix. The last three times at this Publix proved a suspicion that they dont put any meat on the sandwich here. Three times in a row there were 2-3 thin slices of meat in the sandwiches. Looks like Kroger will be the new choice for sandwiches, this deli is a zero. The next problem is the Butcher area. Looks like there are no butchers here and hardly qualify for meat cutters. Two separate incidents in buying an entire beef tenderloin and by the time they completed cutting them into steaks it would have been much cheaper to buy Filet Mignon cut at $19.99 a pound. Getting seven 6-8 oz steaks out of a $100 tenderloin is ridiculous. I save the waste and my dog gets a tenderloin every time we barbecue. The piece he had last night could have easily been trimmed into a steak. Again, really nice people. Just dont have any skills or sense to complete their job.
The worst deli in the history of all Publix.I waited in line for 30 minutes but I was the 2nd person in line There were 2 workers but they took there precious time helping people and walked off to look for cheese and it took them 10 minutes to find freaking cheese.Dont waste your time here got to another Publix.This Publix deserves no star
Have to shop here pretty much everyday because it is the closest grocery store from our house, and it give me a pleasant experience every time i visit. My focus when reviewing a grocery store is whether items are properly stocked and whether items like fruits and vegetables are fresh. I have never run into an item that are not fresh at the time of purchase.
The store is well kept but I have two issues. Some of the cashiers have no customer service etiquette at all. I returned an item at the customer service desk and the Indian guy working at the register placed my money on the counter instead of in my hands. I was really surprised he did that in front of the supervisor...she was standing right there and he never spoke not one time. Then, I go through the check out line and as I was given my receipt Khadeeja says: Here you go...I’m like WTH, this not high school!!!! This is not a good look when you are interacting with customers. Both situations really SUCKS! Advice to Publix, re-train your staff including Team Leads/Management.. IMMEDIATELY!!!😡
One of the employees name Quinn that works in the meat and seafood department is very rude and unprofessional. He talks about customers behind their back. I usually don’t make fun of people but how he looks he can’t afford to talk about anyone. Unfortunately He should not be working at Publix because his behavior is totally unacceptable. As a customer I had high standards for this Publix but I don’t feel the same way anymore.
I usually love Publix but this one is very frustrating. Many of the employees are unfriendly and several have language boundaries to the point its not really possible to communicate with them. Ive repeatedly gotten the wrong cuts from the seafood counter because they dont understand what Im asking for.The sandwich bar, usually one of my favorite options for a quick lunch, is chaotic, abysmally slow, and again suffers from a language boundary.
I ordered food online. And it stated it would be eligible for pick up at 1:40. I come and it was well after 1:40 they had not even started on my food. The supervisor made up some excuse about shelf life and I requested a refund. I have been here for over 30 minutes for nothing and did not even get my food. I didn’t want it at this point.. I’m over 28 weeks pregnant and just got a lot blood and have not ate all day. I feel like I’m going to pass out I’m so irritated will not come back to this store ever again
This is by far my favorite Publix. Staff is knowledgeable, friendly, and - for the most part - very professional.Today I went in and immediately noticed that the aisle assignments have been moved around making it quite difficult to find anything.Im wondering who was the corporate genius that decided (again) to shift things around so that no one, not even the employees, know where anything is?Looks like someone took a college course, or read some study and decided they were the new marketing efficiency expert; fostering a change without any regard for customer expectations toward consistency.So...my visit took considerably more time as I roamed the store trying to figure out the new corporate scheme.Note to Corporate: Stop it...just because youre in a decision making position does not mean you have to make a decision to prove your worth.
Terrible. Its 12oclock lunch time and the hot bar was a joke . It was Mexican day and only had 3 kinds of meat and it looked terrible.. everyone that walked up looked at it and left. The staff is talk talk talk u ask for chicken they take there time .it says on the glass pulled pork sandwich . We asked for that and they said no it will take more than 20 minutes to make and walked away. We spent 40.00 on lunch and it was terrible. Wont be back .
Lady with long red hair and glasses threw away something I had dropped. (Believe customer service manager or some type of management) I literally walked out side realized I dropped something and came back. A nice bagger mentioned the lady had thrown it away. With out any care what so ever, the lady speeds past me, doesn’t once look at me and says “it’s probably still on top” talking about on top of the trash in the trash can. No care as to get it herself as she was the one who threw it away, no care as to addressing me face to face literally dead straight ahead, not even glancing at me and speeding past me. I don’t care about what was thrown away I cared she didn’t even give two f**ks as to addressing me. I expect more from Publix as I was an employee with them before. She might have just been having a rough day and that’s fine, but least she could have done was acknowledge me.
I am just visiting the area and looked up a place to buy food stuffs. This place was close and was not disappointing. It actually has a lot of selection and fresh foods. Somethings were not as I am used to and the prices seemed a little more than I like but that was manageable. If your in the area and need stuff I would suggest Publix.
There were 2 employees in the salad bar area that were so unprofessional. They didnt speak when I approached, then proceeded to block the bar I as I was trying to fix my food. They stood there arguing & complaining like I wasnt standing there. Even as I said excuse me, they noved out of the way like I was bothering them.
Total reviews rating 4.4
199 Reviews for Publix Super Market at Haynes Bridge Village 2023:
Review №1
2022-01-10I have to say how impressed I am at this Publix bakery. Had my sons 3rd birthday and asked them for a sheet cake for a space theme and showed them a picture of what I wanted…. They were spot on!!!! Thank you to whoever the Publix baker was that made my sons birthday cake totally memorable. You are the best!!!!
Review №2
2022-03-16Store was clean and well stocked. I stopped by the Deli to pick up dinner. Found their prices to be rather high. One piece of Fried Chicken was $2.89, and a small cup of Mac & Cheese was $2.99. I shutter to think how much a vegetable and a piece of bread would have cost? Ive got to start back cooking at home.
Review №3
2022-05-26I initially came here just to park while attending the Taste of Alpharetta. However, I stopped in to pick up a few things. The layout is very different from most other Publix stores that Ive been to, however, it was nice. Very organized and lots in stock. I went to the bathroom while there and it was a was ok. Not the cleanest but not the worst.I also was pleasantly surprised that they didnt care that people parked there while going to the taste of Alpharetta. Very nice of them to be so relaxed with the use of their lot.
Review №4
2022-06-07This Publix location is always very clean despite its aging building. Very friendly employees make it a good experience. The deli is usually understaffed and is reflected in my rating. If you are in a rush, dont look for lunch here!
Review №5
2022-05-10Workers are always ready to assist you. Great Manager working hard to please customers. He gets a 5 star, Very clean place
Review №6
2022-02-28I found the Deli prices outrageous! I was on the way home from a doctors appointment, and having not eaten all day I wanted something easy to snack on at home. I walked into the Deli area, told the young man behind the counter to give me a fried chicken breast, one (1), and a small serving of Macaroni & Cheese placed into a small cup. I didnt immediately look at the price labels he placed on the items. After standing in line to check out I found that the Deli Clerk had charged me $2.99 for the chicken breast, and he charged me $2.99 for the couple of bites of Mac and cheese. I always thought you could get a cheaper meal at the Publix Deli. Aint no such a thing as a cheap meal at Publix. I could have come out better had I shopped elsewhere. I bet their Stock is doing well! Guess their law firm is Dewey, Cheatam, and Howe!
Review №7
2022-07-12This Publix is top rate. Staff is friendly and helpful. Store is pristine.
Review №8
2022-03-10The cashier rang in my2 clearance items, which were clearly marked with a big,bright orange pricetag on each,@full price. I played a part in this going unnoticed, as I was in a hurry& not paying attention to the prices as they came up. However, these items should have been programmed into the computer& the cashier should have been paying attention to what they were doing... Considering that a cashiers job is to ring up items being purchased &the bright orange tags are such so that they stand out & differentiate these items between clearance ®ular priced items. This is not a complicated task nor is it confidential info ; it is also not the customers job/responsibility to monitor the cashiers work nor double check changes in pricing whether they be for specific sales (bogos), clearance or discontinued merchandise.
Review №9
2022-02-11Even though Publix is one of the best grocery stores in the country this particular one is not very friendly. The employee seem kind of snobbish and they think that they dont have to do their job.
Review №10
2022-03-01Really like this neighborhood location. Just the perfect size so you don’t get lost searching for items. Very clean. Friendly and professional staff. Always well-stocked.