Kerbside pickup
Yes
Publix Super Market at Macland Pointe Shopping Center in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff wear masks
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Cheque cashing
Yes
Organic products
Yes
Prepared foods
Yes
Amenities
Gender-neutral toilets
Yes
Public toilet
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 770-423-4160
Site: https://www.publix.com/?setstore...
Site: https://www.publix.com/?setstore...
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Comments (199)
My family are about 2yrs into this area and from day 1 when we stepped into this publix we felt at home. This publix is the only publix (or any other big grocery chain) that gives you the feel of a small town and very personable. Majority of the staff are extremely friendly and helpful. They remember your family and give a caring vibe. Other publix locations should use the staff from this location as an example.
I love Publix but every time I get something at this location deli , the package salads taste gritty . Only at this store . I literally have to take the meat and cheese out and rinse it before eating
Much better shopping experience than Kroger. Nicer cleaner store. I have shopped both, I used to think Kroger was cheaper, but the bills are the same.
This store is immaculate. It was close to closing time so the workers at self checkout werent too engaging but loved the store.
Im here every day. No supermarket like it. Great soups and sandwiches. Great people. Great overall 🤩
Always a pleasure shopping at this Publix. Theres a sweet employee in the deli department, shes just so precious and polite. I wish I could remember her name lol, great store. All the staff is very friendly
Publix of LaGrange is the number one store for buying quality groceries as well and as buying lunch at the Deli place. The service is always professional and the Publix employees always friendly and very helpful. Publix Pharmacy is also a very good place for filling medical prescriptions or getting vaccines.Lastly Publix is a great place to get a part-time job and they are always looking for dependable new employees. Give Publix a try if you are in need of groceries or just a great hot meal!
Great store! The store manager is present and supportive to the customers and staff. Thanks for always making my experience there a great one.
This was my neighborhood Publix for over 20 years. Always clean & friendly.
Super. As a tourist from Florida, they make feel very special, especially the woman who did make my conbeef sandwich, she really knows how to treat a guest
Deli: I love the deli subs at publix, but unfortunately there is always a long line and not enough staff to handle the demand. It took about 20 minutes to get my sub.The guy working the subs name was Patrick and he did a great job and tried to remain as positive as he could despite the rush. This guy tries his best, but he just needs management to schedule some help.This could have easily been a better shopping experience, if management had better scheduled its staff.
I always love Publix but this time I went to self checkout and the you lady was very interesting and friendly
If I could give less I would. I transferred my 5yr old son’s diabetic supplies here from a Covington Publix. I would get two boxes of everything except the insulin. Today this store gave me one box of everything that’s only going to last me two weeks. The woman in the pharmacy acted like they didn’t care. One of them told me to transfer back to my old Publix that’s an hour away. All the store managers did was keep saying I’m sorry. Nothing was fixed or even attempted to be fixed. I’m sorry doesn’t fix things. Once you run things through insurance, they won’t pay for things a second time. Those are who work in the pharmacy know these things and play stupid when customers know the truth. This store is awful!!!
Just love my local Publix. Friendly staff, clean environment, items always in stock, and priced well.
Valerie represents Publix very well! Please let Valerie know how much her customers love her!
By far the worst publix deli I have ever been to, only one person manning the sub counter every time with people there but almost looking busy in the background resulting in 25-30 minutes til you get a sandwich. The person served someone who left and came back before me, I wish I knew that was an option it would have saved me a lot of annoyance. Will not be back, gonna drive 10 extra minutes to a much better Publix.
Great publix. I like to buy alyssa vegan cookies there.
IF YOU PREPAY FOR SUBS, it is not uncommon for them to be stolen - store manager, Naz, informed me when I had been there for 40 mins after pickup time. He assured me that he assigned the task to a dedicated associate (seems he was too important to help his team, hands on) After waiting over an hour, altogether, I left. It took the person 15 minutes & still only 2 sandwiches made.Instead of honoring my time or redeeming their failing system, Naz allowed a their to have 3 free sandwiches & the away 2. I got the money refunded & am now at the jonquil store getting my order in a timely manner.
This location is very spectacular! The service they provide is always top notch. Publix definitely lives up to their standards from all angles.
Staff was helpful, as usual. Selections were excellent, as usual. It really is a great place for groceries but some items are pricey, as usual. Best fresh fruit and vegetables, and its the only place for thick rib-eye steaks. In-store butcher is a nice change of pace. The only other butcher thats worth the trip is at (small shudder) Food Depot.As busy as they were at Publix the store looks neat and clean and that is the clincher for me.
Always a clean place to shop but prices have always been too high for their meats, and really dont have a variety of meats to choose from. The family size packs of me ( if they have them) are extremely high.
The deli is the worst you prepay for a sub you get there it still isn’t ready and you have to wait 30+ minutes what’s the point of ordering ahead??
Excellent/GOOD Publix! Diverse Large selection with outstanding customer service.
Publix never disappoints. From the customer swevice to the care they put in the products on the shelves. Its always a great experience.
This store is in a great location, always clean floors glistens, fully stocked, busy and customer service is extraordinary.
The people are rude. They were not paying attention to me or my husband. We were getting food from the deli hot line and the lady was talk to the other employees and not paying attention to us. We ordered to quick bites and it took her 15 minutes to put it in a bag because she was talking. Then she couldnt figure out how to put the stickers in the machine, so that took another 5 minutes. So our shopping experience was not a pleasure.
The store was immaculate! And the staff was so polite and friendly! Truly refreshing ☺️
Always find what I need. Store is as well always clean. Helpful employees.
Its Publix. They are consistent across the board. Doesnt matter which one I visit or where.
Alot of good people work there Mr Nasz is a great store manager.
The store is very clean, but unfortunately the bakery is horrible. I ordered a cake to celebrate being 1 year cancer free. This was a very special celebration for me. I showed up 5 minutes early and the cake was not ready yet. When it was finally ready this is what they give me. The letters are crooked, one corner is square, the other is rounded. It looks like no thought or effort was put into this.When I spoke with the assistant manager her response: Well its a cookie cake so they cant scrap off the icing, but I can give you a discount . I left the cake, got in my car and cried my eyes out. I know this may seem dumb, but I have worked so hard these past 2 years fighting cancer. I trusted Publix to make this special cake and they completely failed. Not only did they fail but they didnt offer any solutions. Their district manager reached out and offered to provide a complimentary cake for my next special moment... but unfortunately this was a special moment that I will not get back.
I often do a little instacarting. This Publix made that task easier. Helpful staff, as well
Always a pleasant experience from the time they open 20+ years ago
Mike In the produce/fruit department was absolutely the best. They were out of strawberries and he offered to cut them up for me right then and there. Talk about great customer service. Will definitely tell everyone I know to come to this publix. Super clean and great people.
This is a busy location and they offer pickup service. I came to get my pickup service but cars where parked in that spot with no drivers inside so I couldnt use that parking spot. Had to park on the other side away from the sign.
The staff was really nice great help. Good sub.
I had a optometrist appointment later so had a free extra minutes, and on the way to the restroom I saw a lovely planter with a fair price. After my vision appointment I returned for the pot and had friendly chat with a personable lady in the bakery department as I picked up a few breakfast items.
This store always delivers. Anything I am looking for they have and if not will order it
Pharmacy always on point plus they had a tall light skin lady thats there everyday she work customer service she mad cool she the reason for 4 stars
I shop at Publix even though the prices are a little higher because the customer service is great. The meat and produce dont look like leftovers. Stores are always clean. And when I travel, I always find it easy to shop because all the stores are stocked the same. Keep it up Publix!!Update: Im not sure what is going on with Publix supply chain..finding many Publix brand products out of stock. Butter, half and half.. and saltine crackers. Not finding the same problem at Ingles.
Customer service is hit or miss. The staff focuses on their job which I appreciate but there is no real personal touch. I have been to other Publix stores and had a way better customer experience so in comparison this store measure up.
Great Publix! Very helpful and always pleasant employees. A bit pricey but you pay for the service and quality. I dont mind. Plus they make very good sub sandwiches. 😁
Found what I need. Why are they always so nice at EVERY Publix I go to!!
The bakery is top notch. I’ve purchased multiple cakes here and it has always been a wonderful experience
Jo made me 4 sandwiches. All different. She was so very kind and patient while I made my order. She was extremely professional. She even thanked me for being nice. She deserves to be awarded for her work. She seems to take pride in what she does. Customer service with Mrs. Jo was wonderful!!
The only reason that I only gave this store a 4 star rating is because I only ran in and came right out. So I wasnt focused on the store. I will say that I found my item with staffs help quickly.
I admi that I work at this store but I will say in heartbeat that all of us at Publix at Macland Pointe work hard to truly make shopping a pleasure! Our manages care deeply for the customers and their concerns as well as us and its reflected in the way we truly do try to make shopping a pleasure!
Waited for 20 minutes to get a sub made at the Deli. With 2 people in front of me one of which had at least 7 sandwich orders. The lady making the sandwiches was very slow at making each sandwich one at a time. More people should work the Deli during rush hours (breakfast, lunch and dinner). By the time I made my order there were at least 5 people in line behind me and I heard a worker say she had 8 phone-in orders to do.
Always pleasant staff here. Deli is always busy. Keep that chicken frying. Too much time between fresh but they will hold you a box to the side. I love the organic selection of foods at this location. I can even shop for gluten free for my clients.
Incredibly clean, spaced out and organized grocery store.
The Deli NEVER has any meat available when I come here. I always have to wait an extremely long time to get my sandwich. They prioritize online orders before waiting in person customers. The ingredients are always low or out of stock. I enjoy the sandwiches but the experience is never a good 1.
This is my neighborhood Publix but my first visit. I dont know what took me so long to shop at this Publix but this will now be my permanent store to shop. The young lady at the seafood counter was superb. Its nice to see people whom give off the impression that they enjoy their job. It was a great experience. I recommend this store to anyone!
Love this location. The staff are so helpful and our cashier was top notch helpful. We always find what we are looking for here
Great Customers service. Buy one get one deals are amazing. Go during of peak hours
Everything was good! I frequent here often and the store in Smyrna
Absolutely worst Publix ever. I left a line with 7 people in it and there was only one cashier. There was a lady with lunch only and the service desk wasnt manned either.No manager in sight.Just close it if you dont want to do business. Unacceptable!!
Always a pleasure at this Publix. Fully stocked and friendly.
I made a 1:00 appointment at the Pharmacy for a Moderna booster vaccine. I arrived at 1:00 and they put in the same queue with walk-ins. My appointment seemed to make no difference. There were still people ahead of me when I left at 1:30 without getting the shot. I would have planned differently if I had known it was first-come first-served.
Always have everything other stores just cant seem to keep in stock.
Great variety with cleanliness an obvious priority! Customer service is always outstanding. Prices are a little steep but the quality and service make it a favorite for sure!
Great shopping experience, friendly costumer service great prices and products plus great subs at the Deli
Always a pleasant experience with wonderful people working there. Super friendly and very helpful!! The only thing I would suggest is for the staff to learn how to bag groceries. I usually have to get three extra bags as I leave and re-bag them when I get to my car. Other than that it is the best Publix I have ever been to❤️
Very good , clerks were friendly 👌.
I love Publix, and this one especially. I love the new addition of the self-checkout options as well.4 stars ONLY because their pricing is so much higher than Kroger/WalMart.
Store is clean and COVID-19 guidelines are followed. Friendly and helpful customer service. Items are displayed and easy to find.
The grocery and store itself is always very clean and well stocked! Employees are friendly and very helpful. Now the subs’ station... I ordered online for two subs pretty basic as well. My husband goes to pick up the order it said 6:40 was the earliest time of pickup at my checkout screen time of 6pm. Husband goes into the store and two employees are arguing Over who is going to make the online orders that have not been made at all yet. Finally a woman who was not on that particular order line comes over and makes our two subs. I only asked for oil & vinegar for my sub as a condiment and of course there isn’t any packets in the bag at all. I just hope they figure it out, it seems to have gotten worse over the years ordering pub subs from this Publix.
Always helpful in assisting customers in locating items. Quick & friendly checkout. Although gave a 5 rating, they are eliminating workers with self checkout.
You got be be very wealthy to shop here! I went to get hamburger meat the price was so ridiculous i left my buggy and walked out and went to kroger
Ask for the Falcon Sub on your next visit to Publix. They have turkeys this week for.49 cents a pound! Great price
Clean and well stocked. Very happy I went in.
Store could be better stocked and no whats in app and add they not in tuned of job discription. Manager is caring and listen goes the distance She cares the rest need edycation
I absolutely LOVE this Publix! Everyone is so helpful and nice! The store is always clean.
Friendly neighborhood feel, and very clean! The staff that have been there forever know my name, and great BOGO deals! Its definitely my store! 💗
Love shopping here. Employees and Managers are attentive, friendly and always visible and ready to help. The fruit is always awesome. The store and bathrooms are always pristine. I cant say enough about it. Its always an enjoyable experience.
If I could leave 0 stars I would!!!! Sabrina at the pharmacy just treated me like a pill seeking addict!!!! She called to verify my prescription, no problem, then proceeded to make her own suggestions and assumptions because I work at the facility that the Dr. who wrote my prescription works for. Never verified that Im a PATIENT also, which is not unusual at all. The fact that the date was missing on the script is completely understandable, I have no problem getting a new prescription written Monday. I am offended regarding the implications that were made otherwise. I have NEVER felt so humiliated or treated as such...
Weve never had a bad experience here. The staff is friendly, the store is clean and well stocked, and the lines are rarely long. The pharmacy is great as well. Josh specifically is fantastic. Great cashier and so helpful. He always says hello to the kids and I.
Very clean store! Deli had good selection of hot foods, bakery had a great selection as well!! Better than most stores
Publix, encouraging healthy choices.Stop by the nice scale on the way in.
Ordered online and received confirmation number for order. First person to acknowledge me went to the back to look for my order and never came back. 2nd person tried very diligently but ended up having to call the manager. While still waiting the manager showed up to speak with her employee and was blindsighted not knowing I was the customer. How could she, I never received order cancelation e-mail or call. Manager said I could always opt to get fried chicken or ribs real healthy nstead of baked chicken or wait 50 minutes for a rotisserie chicken. I then waited another 10 minutes with customers behind to change my order, but nobody came. I dropped my basket and walked out. You cant make this stuff up.
Organization of products is poor , example: crackers in cracker aisle, in deli, at aisle ends, and I finally found the crakers I wanted in the produce department. Go figure. Also, prices are much higher than other grocery stores.
Publix always have amazing service!
Love publix.. Always great sales. Very clean store and nice staff. Cheapest money orders I found.
Consistent great service that I receives from every Publixs that I visit
This review is all because of their Deli people, every time I get half a pound of turkey or pastrami I also get a side of attitude. I approach the employee with hello, how are you...I get no reply back, just how can I help you...I dont even get to finish what I am ordering and they already start walking away from you, explains why they get it wrong so many times. I say thank you and have a good day, nothing but a look with an attitude. With so many people out of work, youd think they can fire people who obviously dont wanna be there and hire someone who actually wants to work in customer service. I work in customer service and I cringe every time I go there, I actually sometimes just avoid it because I dont want to deal with it...
Always friendly and very helpful staff is excellent
Went for some bone-in ribeyes and sake. Ribeyes had great marbling and sake was at great price compared to the liquor stores. I now know my steak and sake joint that doesnt disappoint and at great prices not giving up quality.
GOD blesses all places, this place, and all his creations always amen.
Great atmosphere. Workers helpful
I drive several miles longer to go to this Publix. Employees are so friendly and pleasant. You can tell they love their job.Jerry and Landry are awesome in customer service. Derek in seafood is so nice and always has a smile. Great store!!!
Super nice deli staff!
This is a very big store. Large deli and seating area. It was nicely arranged and busywith shoppers. Too bad i dont live close.
Just happened to be in the area and needed a few things.This Publix was very nice and the store was very clean and the people were very friendly 👌
I like this store but its really towards the bottom in comparison to other Publix locations imo. And the wings in the deli department are horrible. The breading isnt right for some reason and no variety. Every time I go I have to ask which is which.... Can you just label them. I also dont want to order and have them made while Im there. The last time I did that....she drowned then in sauce.....I threw them away.
EMMA was great! Even with a full restaurant she took good care of us.Food was very good as well.
The shopping center and store is easy to access. The Publix employees are friendly and helpful. The store practices cleaning the carts when they are returned to the store from the parking lot.
Great customer service always!
A very friendly staff and a well stocked store that was very clean in all areas. A fine shopping environment.
Nice, clean grocery store. They really do make shopping a pleasure. Love Publix❤
Super lazy employees. Worst customers services I’ve ever received at any Publix. And I’m a frequent shopper at all the Publix stores. Hands down the worst I’ve ever encountered will not be revisiting this location every again. I’ll much rather stop at the Kroger right across the street.
Lack of Covid safety. Please beware this store lets folks in without masks ... If you shop her know you run the risk of COVID infection. I counted 12 people without masks on Sunday 11/15 .. two days after the US reported over 180000 infections in one day. This store would be call a Super Spreader store ...
Your store was beautiful and clean. I enjoyed shopping there. Thanks for all u have done while our world is turned up side down.May God Bless you all and blessings on your company.
Its expensive. Apple juice cost $3 here when you can buy the same brand at Walmart for $1. But it does repel a lot of people from shopping there and almost zero lines at the register when checking out. Its also very clean.
Great staff when it comes to the meat department and cash registers, but when it comes to the deli, sandwich and ready food department its a disaster. Be prepared to spend the majority of your shopping experience in line. They have 4 or 5 slicers but only 2 people working and for some reason both need to work on the same order. Its also the only department that isnt very friendly, with a few exceptions.
Always a pleasure to shop at Publix.
Never been out of anything we come for, but if you ever have to ask where something is, its hard to find someone who isnt busy for a few minutes (especially after they reorganized the store after 20 years of it being fairly the same). Always moving quickly enough at checkout, clean and organized. Friendly workers and obviously a manager very unprejudiced in hiring (yay!)
Very clean and easy to navigate
Buy one get one free steals every week!
This publix is a very clean and well stocked grocery store . The employees are very helpful answering your questions. We like to go to Publix for all these reasons.
This Publix is good grocery store, however, I have asked for items that have never been added, thing like fresh marjoram or tarragon. Also, the constant collection of donations, they ask over and over, you give but you are asked incessantly. Otherwise, no real complaints.
The Pharmacist, short brown headed lady may be the rudest person I have ever dealt with. Was a customer there 5 years. Went in to pick up a prescription. She hates her life and her job or she wouldnt address people this way. I will not go back.
Looking for a specific item, but they didnt have it. But I love the store always clean and I love their sales!
The worst Publix ever. They are usually stocked pretty well but the service is terrible. Maybe its just the ill run deli department that sets me off. Rude workers who act like youre bothering them when you order something. If you want fried chicken for dinner, forget about it! I dont know how many times Ive been in there between 5-7pm and theres no fried or rotisserie chickens ready. Its like its a surprise to them that people are there to get dinner. The sides in the display case look like theyve been there baking a few days and its just all around messy and unkept. There is one little oriental lady that works in the deli who is fantastic. The rest should be fired. I prefer Publix over the nearby Kroger for grocery shopping but I no longer shop the Publix just out of principle that they cant change even after multiple complaints to the managers.
Good feeling (except for wearing mask). First time in 3 months. I USE THE Publix Instacart except for meat and seafood. Instacart is the greatest, delivery within 2 hours.
These people are very helpful, and the store works hard to keep everything in stock. Even did better than others during the pandemic!
Its Publix. Good customer service. Prices are higher compared to Kroger or Walmart.
They make a an excellent Chantilly cake!
Horrible experience. I always come to this Publix and get uniced cake layers. Always great service until now that they have a new employee in the bakery section. He refuse to help me at first. Lied and said he doesn’t know any prices. Gave an additude to his store manager. Yelled at a customer. Then became angry when I asked why he refuse to help me. He should get fired in my opinion. He also ignored me when I was talking to him. He was also on his phone then called his friend. The gentleman’s name is Ray. And because of Ray refusing to do a simple task , I will not step foot in this Publix ever again. He also has. I knowledge of the bakery , he told me that he was only a cashier and does nothing else or knows anything else. Yet when another customer came by, he helped her with a question on bakery. Ray also yelled at me then ignored me again the second time I came back. I have pictures of Ray and the wrong doings he did and will report it to Publix corporations.
Helpful staff. Riding carts for handicapped.
Great deli and the platter was amazing
The person making the sandwiches needs more training it took her 40 minutes to make two ham subs.
My cake was ready on time and perfect. Everyone was nice.
I AM AMAZED!!! A few weeks ago I called the store to request Blue Bell Brides Cake flavored ice cream (I have made the request at the stores in my area to not avail.) at the Macland Point, Powder Springs, GA location. The assistant manager did some checking but then got busy with a customer and turned my call over to Emily Champagne, a store employee. Emily checked order books, shipping and even left a message for the Blue Bell rep. Emily called me back the next day to tell me the rep said that flavor was seasonal. I told Emily that I was originally from New Orleans and they had tones of the flavor the week prior to my calling the store. But I understood and thanked her for her efforts.A few weeks later (today), Emily called me to say that on a recent trip to Louisiana, she found the ice cream and was surprised to see how many containers were available in Louisiana. Emily brought back 2 gallons containers for me!!!! This is WAY above and beyond going above and beyond!!! I plan on shouting her story to all my neighbors and to any Publix manager I can find!!
Needed some horseradish for my PrimeRib I am cooking this weekend but could not find it. Cortez, super employee, assisted and found it for me. Thank you my friend!
The decor was boring. The ambiance didnt let me forget that I am once again out buying food for supper. I suppose its good not to be distracted from my list. I did find the signage for produce and floral, cute. To say the most. Much like any grocery store in todays society, the floors and ceilig are lame. The blown up picture of eggs above the eggs and dairy is just confusing! It looks like they used oranges. I thought I was buying oranges!
The store was stocked for the last day on Bogo items from last weeks flyer. Clean and friendly. And even the manager was stocking items for tomorrows new flyer and he help me find a bogo item and brought me all the way across the store to show me. And offered to help me with my other items on my list. 5 stars for being well stocked.
More expensive then Kroger for same exact items
Been to many Publix, but this one by far is the best. If they don’t have it they will get it while you shop if possible. I go out of my way to shop at this location. I use to shop at the West Cobb Marketplace location which is nearest to me, but after many requests they just wouldn’t respond. It is just the opposite at this store.
Always clean, were disabled and they always have the mobility carts charged and in the entrance.
I have been shopping here for over 5 years and the service has been great! Ive never had a problem with service. Employees will stop stocking and help you find something. Not only find it but take you to the item. They are great, and I am shocked to see that others have had a bad experience at this publixs store, thats why I had to share.From the cashiers to the bagger, my experience has always been positive. Go BOGO!
As a store its fine, but I usually go for the deli. Its usually slow, somehow even when Im the only one there, and they often get the meats wrong. I usually ask for a Boars Head Roast Beef, and probably 20% of the time I get regular Publix meat instead. Ive gotten to where I can recognize them visually and often ask, but usually they insist its correct. Tonight was Tammy, though I hate to call anyone out by name. She started by saying she would need to cut more meat, but then corrected herself pulling out the incorrect meat yet again. So maybe she just thought I wouldnt notice the difference.At any rate, theres a reason I usually go to the Publix at New Macland and Richard D Sailors - never had a problem and usually faster. Just out of the way and longer drive.
I really like publix. Employees are always friendly and helpful.
The service here has been going downhill, but today was particularly bad. I was about done with my shopping and stopped by the deli to pick up a sandwich. There was one person in line and the lady waiting on him said they would be with me in a minute. Another person walked up and someone came out of the back to wait on them. Then another person walked up and was waited on. When the third person behind me was waited on I decided they didnt want my business and I would speak to a manager. Wrong. When I went to the public service desk there was even less service. I had frozen and refrigerated foods so I couldnt stand there waiting any longer. I WILL be shopping at Kroger or another Publix in the future.
I can usually find what Im looking for here, but the prices are high. Bogos (buy one get one free items) are great especially if you have matching coupons. Best pharmacy staff Ive found. A good number of free prescriptions including antibiotics, cholesterol and diabetes medications. Everyone is well trained to give excellent customer service.
Everytime i use the app to order curbside it changes the location after my order is placed sending me to every location but this one and even though curbside service is clearly marked available.
Was in line, suddenly the register stopped working. The cashier asked everyone to move to another register. A very kind gentleman told us to go before him. The cashier, I believe her name was Trina, yelled for the gentleman to get in front of us because he was next. He told her no, and that he let us go first... she had an attitude the entire time, threw the closed register sign across the belt and was very rough with our groceries. She had a horrible attitude, obviously something else was on her mind. Being rude to your guests is not the way to handle stress, it will easily help you lose them. Very disappointed...
My favorite grocery store. Always clean with friendly employees.
This publis is pretty nice.. much better that Kroger. The employees are always super helpful
I normally shop at Publix but it is not that store in general because of the distance however I went there the other day to buy some meat and could not find the right pieces of ribeye cut already . When the Boucher there named Waleed saw looking he asked me if he can help and that he did. He cut some meat that Ibreally likes the way it was cut and there service was amazing, he went out of his way which I really appreciate .Love Publix and specially the meat department . Thanks to everyone for the hard work.Kal .A
Deli needs work takes forever for someone to assist you even tho they see you standing there for 10 minutes
What can I say, except all Publix stores are always clean and have fresh products and this one was no different.
Im not too thrilled with this store. It seems they never have enough lanes open when Im ready to checkout, and they seem to take FOREVER to do that. I prefer Kroger mostly because of the lower prices, and self checkout. Standing in line behind 3 shoppers with karts full of stuff is annoying when you only have 2 or 3 items. They should really keep a 10 items or fewer lane open at all times.
The worst service I have ever received at a Publix. I stood in the sandwich line from 7 - 10 minutes with out once being said anything to. Even after I made the lady aware I was there within the first 2 minutes. While I was waiting and the only customer there for most of those minutes(one other person came behind me at the last minute) the O ly time she said something to me is when I walked up to the counter and said hello. She just said step back Ill be right there. I left 5 minutes after she said that not happy with the service and of course still hungry.
Clean store and the people are so kind and helpful. Love how bright the store looks as well.
Nice customer services but some of their goods are expired
Love coming here but the deli needs some serious work. Came two days in a row & they were out of white bread & chicken tenders, Then dont get me started with Jane from the deli, She is the WORST, supee rude to people, always has a attitude with everyone & always complains. Then when I order my sub she looks at me like thats all? with a side eye & gets mad when its a long order. She is the reason many people I know dont like the deli here. She needs to be talked to asap.
At least they have a large thing of my almond milk creamer. Kroger is either usually out or only has the small one. On top of that Kroger charged me $3.00 for the small container when I got the large container at this store for the same price on sale.I am very pleased.
Very courtesy. Professional. Variety of products at varying reasonable prices except paper products. Love me love my pets they look out 4 the fur babies & I love that. Pets R important. Thank you
My grocery store of choice! Clean, helpful & fresh foods. Alkaline water has
Really nice people here and great service!
Very bad experience with the online deli ordering. The wrong thing was made and It was very soggy at pick up time. Only 2 lines open to check out, both were full. One cashier had her light off but continued to take customers which was very frustrating for someone who only had one thing and could have went to her and checked out much quicker.
Great customer service, fresh food throughout the bakery, seafood and meat.
Always clean and the staff is nice and professional. Especially the deli department! I have placed several orders for party trays and they always exceed my expectations! Thanks
I placed an on line pick up sub order. I stood in the deli line and didnt get acknowledged. The lady looked up and continued working until I said something to her. She then pointed to the pick up area that I wouldve been aware of if I was acknowledged.
Great Customer friendly Store. Any employee would happy to assist actively.
Publix pricing is getting out of control. A week or so (4) eclairs $2.49 today $3.09. Coke products (4) 12 pks $12.00Today (3) for $13.00. They did away with senior citizens Wednesday. Most of my friends are Kroger patrons. I think Ill join them.
The workers are so nice there well at ant publix that Ive been too they are
GOD thank you for all of your blessings!
Everything is always nice and neat. They have excellent customer service!
Kalielgh was awesome! Thanks for helping me out!
This is one of the cleanest Publix supermarkets Ive ever visited. Clearly the management and employees take great pride in their store.
We came to this Publix to get the 10 for 10 biscuits which the sign was posted between 4oz to 12 Oz cans. Followed all instructions on the sign and brought all 10 cans to the register. Turns out the cans they honor are only the 4 Oz cans not the 8 Oz cans. Was told by the manager that they do not carry the small cans of 12oz and the 8oz can was considered the big can and could not be in the promotion. How any of this makes sense is beyond me. Little the 4oz can and the 8 Oz can are the same width just one is 4 Oz and the other is 8 oz. Needless to say I would rather go to Walmart and spend less for the same thing. We love Publix but if they cant put the correct promotion signs up then we will no longer shop here. If I could post a picture I would. Im upset I drove extra distance to get the deal and left with no deal and spent double what I would have spent at Walmart.
Publix is the definition of a Grocery Store period. Everything is fresh always. Their associates are always very professional.
Great service. Often asked if I need any help finding anything. Good product location flow. So clean. Love their ready to cook options!
Always a clean place to shop. They cut large pieces of meat into smaller portions, for small family dinners and do so with a smile. 😊
Very clean place and supplies are well stocked and easy to find.
Long lines at the deli just for my sandwich. All you can hear is the sandwich maker complain about her job to customers.
Went to cash a check at Customer Service and Joanna (customer service staff) was the rudest person I have ever encountered at any Publix. After waiting 5 minutes, she said she couldnt cash the check, which is from a fortune 500 company, she offered no further help or assistence. This was the WOREST CUSTOMER SERVICE I have ever received in a Publix in my life. I will for sure, NEVER RETURN TO THIS STORE! This was my first and last time at this location, such a dissapointment!
I love to shop here. The customer service is always amazing.
No matter how long the line at the pharmacy, moves fast. My prescriptions are always ready when I get there
Store is clean and well stocked Very friendly staff. Could probably use a face lift (as other ones have) as its been around a while. Still a great place to shop.
Always a pleasant visit. Organized and very kind cashiers. I also like the fact that they have cashiers ready to serve.
The Publix here @ maccland and powder springs rd. Has a good storelayout. And while shopping you, can stop and ask someone there to go grab something that you forgot and bring that to you! None of the other food chain stores wont do that for you. And while shopping, you get asked from time to time by employees how are you doing or feeling and then @the check out somebody will help you unload @ the checkout. I like that because Im ready to go home. Thanks Publix!!!
I went there for lunch, the food is always hot, tasty and big servings
The store is very clean and the staff are so friendly. They have an awesome butcher.
Publix is the best grocery store in the USA. Customer service is the best. Items can be a bit pricey but I dont mind.
Waited in Deli line for 15min and was overlooked twice to finally be told the kitchen is closed and its 8:06pm. Better customer service is a must and EVERY customer should be greeted and acknowledged not just certain ones.
Very friendly and helpful staff
Love Publix subs but every time I come there theres a huge line and no help. It also doesnt seem like most of the people in the deli are trained.
This is an excellent store. Huge with great inventory and variety. Pleasant shopping experience.
This location is always fully stocked and kept clean. Not to mention that the staff are always friendly and professional!
Great store..friendly employees
Went there to do a painting session .Had so much fun. The food was very good.
Real clean, easy to find everything. I wish we had Publix back home
Surprisingly kind people. They were very helpful and courteous. I will be using a store from now on
Store is always clean and staff very friendly and helpful.
Ive been shopping at this Publix since it opened and have always had great service, prices, and selection. Theres another grocery store thats more convenient to get to nearby, but I still prefer this Publix.
Friendly, clean, well stocked as are Publix stores I have shopped in.
Standard Publix experience. Always positive.
Clean and neat. Friendly customer greeter. Even greeted by a member of management.
Total reviews rating 4.5
199 Reviews for Publix Super Market at Macland Pointe Shopping Center 2023:
Review №1
2022-01-17I love shopping at Publix because the experience and customer service is always a pleasure. I love their fresh produce and Deli selections. Also, their cakes are so delicious.
Review №2
2022-06-15I love Publix! They have fresh fruits & vegetables all the time. They actually take out the old items, wipe down the shelf & stock up with the fresh items. All the staff members are super friendly & helpful. Great experience every time. Their deli & bakery foods are delicious!
Review №3
2022-07-03I find it very hard to believe that when there are 15 people people standing in line at the deli for sandwiches, and 5 for hot foods, and 5 at the deli for meats and cheeses...that you all only have 4 staff members working, and only ONE of them making sandwiches.Dont get me wrong, Ive waited up to and past 45 minutes to be served; but there is no reason some manager, or ladder climber, cant put on an apron and lend a hand.Or at the VERY least, have additional staffing during lunch and dinner rushes.Seriously, you all have a GREAT Delicatessen, and your prepared food is better than any fast food chain.Your staffing however, blows
Review №4
2022-07-22One thing that I love about this particular store is the super fresh produce and great customer service. The wonderful associates who bag and offer to walk to the car with you and put up your groceries are members of the 50+ community and are a pleasure to speak with and enjoy their company. Thank you Publix for giving them and us the opportunity to interact with such experience.
Review №5
2022-06-27This Publix is small and laid out in a manner unlike the other Publix stores I am familiar with. It was clean and well-lit and the staff was friendly and helpful. I was unable to find any sushi, despite there being a sign out front with their sushi special pricing. I knocked off one star for being unable to find it after looking in both the deli, the seafood dept and produce.
Review №6
2022-07-18The service is pretty good but could stand some improvement. Theyve added self check out but the lines are longer with longer wait times. I usually dont use selfck out bc there are no perks to that. Publix is not very economical in terms of actual savings but I do love the shopping atmosphere and customer service .
Review №7
2022-07-04This review is primarily based on the deli section. The African American lady that made my sandwich was very unpleasant. When I asked for mustard, she removed my meat from the sandwich and slammed it down on the counter as if I were inconveniencing her. When I asked for double tomatoes she proceeded to verbally go back and forth with me that it was already on there. Instead of engaging her, I continued to recite the other veggies that I wanted on my sandwich. I ended up not purchasing the sandwich. The bad energy from this woman is unacceptable. I understand it is the 4th of July holiday but if she didn’t want to be at work, she should’ve taken the day off.
Review №8
2022-04-05This local Publix has some awesome staff. They provide so much support to make my shopping journey, that literally is nowadays, a success. Thank you Publix staff. Keep up the best work.
Review №9
2021-05-29Love the store, hate the bakery. Don’t ask them to make anything. It’s NOT going to come out how you want it!Example: here is the HOT MESS bday cake I got for my sons birthday...also a later date, I asked for rainbow striped cupcakes and didn’t even get close to that...use another Publix bakery if you can!
Review №10
2022-07-08Irene in the deli was very rude and disrespectful to me while I was asking about the meats for some subs I was buying for the senior citizens I take care of. She kept rolling her eyes and making smart comments to me. She clearly doesn’t want to work for Publix with the type of attitude and mentally she has. I felt embarrass because she did this in front of an abundance of people. She should be REPRIMANDED!