Publix Super Market at Shakerag Shopping Center in Suwanee
Categories
Location on the map
Suwanee, Gwinnett County, Georgia, US
Service options
Health and safety
Highlights
Accessibility
Offerings
Amenities
Crowd
Planning
Recycling
Payments
Site: https://www.publix.com/?setstore...
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
The good:* Usually decent produce* Chicken Tenders* No loyalty cardThe bad:* Publix products. Youd think with as expensive as this place is youd be getting better store brand products. Nope. The jelly container was poorly designed and the bacon just shredded when I tried to pull them out by strip. They should be embarrassed to sell this (see photo)* The pricing. Things you might expect to find on sale in other stores you probably wont find on sale here. In general I found prices 20-30% higher here than in other SE chains. These are all the same brands sold elsewhere, so I dont get it. What makes them more valuable because theyre housed in a Publix?
Great store. the best supermarket in Johns Creek period. The staff and the managers are always so helpful and they all look like their enjoy their jobs. It is a great location and the selection of products is the best. Now the best part, the deals on groceries is out of this world. BOGOs all week long and more. Thanks for being a great place for our family.
I highly recommend some basic training for the employees. Many items were not restocked. When I asked a bakery employee which aisle the name brand breads were, the response was “I know we have bread somewhere but I don’t know where it is.” She then turned and walked away. Another employee offered no assistance and did not give a verbal response. Very strange place.
Publix is one of my favorite grocery stores, and this location is no different. The store is always so clean, and there are always employees around to offer a helping hand. Although sometimes the prices are a bit high in comparison to other grocery stores, the cleanliness and organization of the store make up for it.
The employees here are so unprofessional. I dont know if its because its a slower store. They spend more time talking to each other than helping customers, even so far as to look at me crazy when I interrupt asking a question. Their baggers, bakery & deli employees are the worst. Its like they all have been trained to put in the least effort possible.
The staffs are not friendly and unprofessional. I got a milk store coupon today and they did not know exactly their rules. The coupon will be expired in two days and I cannot believe they did not know this in details. First, they told me that their store coupon cannot apply to the Horizon Organic Milk. I just showed him the picture and he accepted it after he spent some time to check it.Secondly, he asked me if thats half gallon. If not, I cannot use the coupon. Unbelievably, they dont even know the size they are selling and need to triple check the size to waste everyones time.Finally, he found the sentence in the coupon in details. I assume he is right that I have to buy four of the half gallon organic milk to get the coupon working instead of three. The description is very confusing from the Publix, but the staffs should know this in advance and correct me. Not very professional to spend the time with me to figure this out and waste everybodys time!!
Shopping is truly a pleasure at Publix! Im the BOGO, markdowns shopper who needed specific items this time. And though I get carried away with the specials, I found myself in line without one of the three things I stopped for. Leaving my full basket in the checkout line, I hurriedly rushed for butter, getting back to keep my place in line... only to find Id picked up the light version. One store manager, whod assisted me two other times already, kindly saw my plight, and went to get just what I needed... again! Thats why I say... Publix, a pleasure indeed!
Total reviews rating 4.5
188 Reviews for Publix Super Market at Shakerag Shopping Center 2023:
Review №1
2022-05-14Absolutely do not use this location for cakes. They have called us three times this week regarding our shark themed cakes to change the design. Now, an hour and a half before we were supposed to pick up the cakes, they called again to let us know they can’t do the cakes at all. Completely unprofessional and terrible customer service.
Review №2
2022-02-03I love shopping at this Publix. The service is attentive and the grocery aisles are stocked nicely. They have wonderful bakery items and the bakers are so willing to help. Even the pharmacy is a pleasure to work with.
Review №3
2022-07-01Nice clean Publix. Friendly employees. Never seen this place crowded.
Review №4
2020-11-02Nice location. Carry pretty much everything. Prices could be a little high so shop around!
Review №5
2022-06-04A great place to shop at. The store is clean and well organized. The casher is nice.
Review №6
2022-02-25This was a pretty nice Publix I think its nice that it was quiet and it was very speedy to check out as well. Of course Publix is one of my go-to stores for grocery.
Review №7
2022-02-18I’ve come here for many years since it’s close by, but the customer service has noticeably dropped. i’d recommend going to kroger for similar service and a better price point
Review №8
2022-01-15Excellent service in the deli and impossible to believe excellent attitudes at the register...go here to pickup lunch...wish I could afford to live in Johns Creek.
Review №9
2022-01-26Love this store..my local supermarket and I see the same friendly faces each time.
Review №10
2022-05-31Great. Everything fresh. Service friendly and efficient.