Putnam Body Shop in Austell
Site: http://www.putnamcollision.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
The staff here really put the customer first. At no point did I feel frustrated or annoyed.The person helping me walked around the car and we were able to discuss the type of fix I wanted and talk about price points quickly.They also detailed my car.
They did an amazing job on my car, it looks brand new. Also very kind and great customer service. I would absolutely recommend them to any of my friends who need work done on their cars.
Top notch customer service as well as being a fantastic body shop. Ive taken my cars in a few times and they come out looking amazing!
Putnam Body Shop is the #1 Body Shop in Georgia. Thanks to my brother n law, I have been a customer of Putnam for years and I will say I have not been disappointed in their service at all. Brian and staff are all professional and really cares about their customers. Renee takes time out of her busy schedule to address every need and concerns you might have. She really knows how to treat customers, and I give her kudos.They will wash your vehicle, assist with rental, insurance issues, and many more concerns or issues that may arise. I recommend you drive or have your vehicle towed to Putnam and I guarentee you will become a lifetime customer.Thank you Putnam Body Shop for all the hard work you put into our vehicles.
Hands down the only body shop I will use. They always make sure my car is up to my standards. They are extremely polite and courteous. I never have any doubt in my mind that I’m receiving quality work. I’ve had to go here twice and each time they handled everything for me with the car rental. They always ask, “are they bothering you?” 😂 Honestly i always thought that businesses post fake reviews and although that may be true for some places this place has earned this review. I recommend everybody go see them.
Stopped by to get our car checked out and the guy came out, was really friendly day and helpful. He got us an estimate in the spot and gave us a few tips on what we should fix and how long the repair would take.I trust this place already,he sold us on this spot.
This place and its employees are absolutely amazing!! Renee herself is absolutely wonderful. My SUV will be finishing up soon and weve ran into several obstacles but Renee has went above and beyond on making my waiting not be as painful as it could be. She has kept me in the loop, done things that she shouldnt have to do, put up with my several daily phone calls without batting at eye. I pray I never hit another deer or wreck another car but if I do, I will always bring it to Renee and her crew! You will not be disappointed
Words cant say how happy I am about this place.. Ive taken my car there twice each time I was very pleased with the service i received. From the front door to the back. If you want a good looking car when its done then Putnam Body Shop on old Bank head is the place to go. Thanks guys for a job well done?
Placed my car in Putnam body shop due to an accident where I was rear ended. My experience was awesome !!! Renee kept me informed every step of the way, & my car looks great. Thank you Putnam for your great work & thank you Renee for your amazing customer service !!
Putnams Body Shop is a great they do wonderful work on vehicles . The service is amazing! The service lady named Maria is very nice, and Mrs. Renee is one of the best service writers including Brian!
I will always go to Putnam no matter what.This time I had a fender bender where my car was rear ended by an SUV and I did not hesitate to call Putnam; Brian immediately excepted me the same day .I was overcome with warm fuzzy feelings As I walked into their office when Renee greeted me by saying “hi Mrs. McFry” ; they remembered my name from a few years back when I first took my car for repairs. It’s like being with family when you go to Putnam. Brian went over my estimate and Renee quickly finished the paperwork then I was on my way and then got my car back within a week like it was brand new again! I love love this place!!
They were excellent to work with customer service was great. Renee is very pleasant and helpful. They had the work done in a timely manner and my car looks great.
Everybody there was great Brian the owner and all of the staff made you feel comfortable an accommodating
My car was totaled out. And Putnam would not release the car to the insurance company until I get my stuff out of the car! I LOVED THAT! Thought I would’ve lost those items forever! I also had interior work done and it was AWESOME!!
Update: They did an amazing job on my car and their prices are very fair and affordable. Brian is great! Very friendly.
They are AWESOME. My car looked like the picture attached . But I got it back brand New again. Communication is Great and their services or over the board !! I love Putnams. I will refer them to everybody. I still have no complaints. Renae ,Maria & the rest of the staff is the Bomb...
Third experience experience with Putnam. They simply do their best to get your stuff taken care of with good quality and as quick as they can.
Amazing service! They work quick, are affordable, and leave the vehicle as good as new. They had my car ready a day earlier and recommended the cheapest option too.
Love these guys! They are professional, kind, and they do quality work.
They do fantastic work and very professional. My family and I have dealt with them for years and I will say....I woud rather die on the way to Putnams than take my cars anywhere else....Good people !
This Bodyshop is excellent place to choose and have your vehicle repaired it. They do fantastic work and you can always count on them to take care of you in front office. I would recommend this shop to anyone. Drew
Renee is awesome! She truly works and fights for the customer. I highly recommend this place. Quality work
Brian and Renee are amazing. They make sure their staff put out quality. If youre ever in need of Collison repair I would strongly recommend Putnam and they offer lifetime guarantee...
We had work done here that another party covered for us due to an accident at which said party was at fault. Putnam Body Shop was FANTASTIC!!! The work and service lever were impeccable. We highly recommend this body shop.
I dont recommend the shop. Poor communication dodged my phone calls. receptionist always directing me to the mechanic cell, there he doesnt answer leave numerous messages and text, Inquiring when will the car be fixed. Same answer the problem is bigger then expected. ( no end game- illness) kept my car originally months once given back the shop had scrapped the passenger side door. No calls nothing in writing. received a text call with the pic. returned the car currently waiting 3 weeks. Meantime taking Uber to work this is an added expense. Unable to make a consumer decision to rent a vehicle due to the inconsistent delays. . Mechanic gives false dates ,when you call he isnt available. No courtesy calls. At this point this is a criminal.
Would highly recommend this auto shop! Renee is very knowledgable and friendly. She communicated with me throughout the entire process. Great team! Thank you guys for your work!
Renee was awesome repaired my lincoln that Ricky Jordon Auto Service across the street from them damaged and refused to fix!, thanks Renee!
The estimate has 5 errors. Bumper cover has tow package, they priced without. How do you miss a tow package. Still dont know what the $35 side step is for. Its a stock jeep grand... no side steps. New cat for damaged rear bumper.
I had a great experience with Putnam’s. Fair and honest pricing, and even better customer service. Highly recommend this body shop.
These guys are so attentive, personal, and great to work with. My car definitely needed some help after I had a fender bender and I think it looks better than it ever has before.
I had absolutely the best customer service experience ever! Renee and the staff are knowledgeable, honest, fair, and very professional. I would very highly recommend them to anybody!
Really nice people who do excellent work at reasonable rates! They painted a tour pak for my Harley and it was so shiny I thought the paint was still wet. Thanks!
These guys do great work. Will definitely be taking my wifes car there for service sometime in the near future.
Renee was nothing but the epitome of professional and im very happy with my repairs. Definitely the place to go for affordable quality repairs.
They were quick and accommodating for the warranty work they performed for Dodge. I was in and out within 15 minutes.
Great customer service, great people. Am glad i decided to go to them to get my car repair. Love it
Thanks so much for making our 2002 Chevy Tahoe look Brand new ..all new paint .new light lens .new window....very well taken care .and took there time.... thanks so much .👍✌
They were very friendly and got my car looking brand new again. Really appreciate that!
Such a great group of people. They made the whole situation dealong with the insurance company so easy and communicated everything with me.
Family owned, established in 1968, great group of people to work with. All work is lifetime guaranteed.
Hey so a great job
Great service and work on my BMW! Thanks
They are the most hospitable and clean.and caring about your good experience..or bad..wirh your personal auto ..they do CARE
Wow. What a great place. I loved their work, communication, and customer service.
Awesome place to work. Always do our best to make customers satisfied.
Putnam does SUPERIOR WORK ,GREAT SHOP.
Best body shop in town! Guaranteed!
There a wonderful place to repair ur car
Hteat5
Great customer service!👍👏
Thank you for great service.
Due very good work n professional experience
Best body shop ever
CANT BET LIFE TIME PAINT JOBS
Very professional & knowledgeable
Great experience
Excellent service!
Before and after!!Shout out to Maria,Renee, Brian,Ed(body tech)Rich(paint tech)!!!Could not be more happier 😉Excellent customer service, car looks like better than before, only 3200 miles
Total reviews rating 4.9
68 Reviews for Putnam Body Shop 2023:
Review №1
2022-06-30It is obvious they appreciate your business! They are warm and polite — they greet you as soon as you walk through the door and talk to you in an informing, respectful way (not like you’re stupid). They are also fair with prices and honest! I will never go to another body shop!
Review №2
2022-01-20Was recently rear ended and went to 5 different places for repair quotes. Out of all the places, I felt most comfortable with putnam shop and Im so glad I chose them. I was greeted by the ladies up front as soon as I walked in, they were friendly and professional. Brian came right out to examine my car and I received a quote the same day. The pricing was very reasonable. I have to admit I was nervous because some places may have exaggerated the amount of damage and type of work needed, but the staff (Brian, Renee, Maria) was very reassuring. Brian was also kind enough to let me drop off my car early as I was headed to the airport. A few days later, my car was fixed up! I highly suggest this place, very honest and efficient experience.
Review №3
2022-07-01This place is awesome and I had a wonderful experience. Someone backed up into my 20/20 Dodge Challenger and I was so upset about it but once I brought my car to putnam body shop an associate by the name of Renee Cason made me feel so welcome and right at home. She was so intelligent and very experienced in knowing how to deal with my situation. She worked with my insurance company Liberty Mutual and she got me up and running in 5 days flat...... just as she promised.🤣🤣🤣 I was so impressed about their attention to detail and the quality of their work. I highly recommend this body shop to everyone looking for repairs after a car accident......I Give Putnam body shop 5 giant stars....😇😇😇😇😇
Review №4
2022-06-20Putnam Body Shop is the BEST! The Customer Service Staff are really nice people. I am well pleased with the repairs for my Vehicle. Again thank you so much!
Review №5
2022-04-28Our Honda pilot was damaged in an accident, Putnam took care of us and our car with care and efficiency. I will recommend them highly to anyone who needs crash work or just a paint job.
Review №6
2022-06-01Highly recommend Putnams body shop. Very friendly and always very Professional..We wouldnt use anyone else...Thank you for the great service..
Review №7
2019-05-01This is by far the best body shop I have ever taken any of my cars to! From the minute you contact them, everyone is so professional and helpful! Renee is amazing! She is extremely patient and takes the time to answer all your questions, explains everything to you as she walks you around your vehicle, and stays in constant communication with you throughout the repair process. My vehicle looked GREAT when I picked it up! Not only did the body work look really good, but the detail that was done on the interior and exterior of my vehicle looked amazing! Alyce who works up front and answers the phone was also very professional and helpful. She always made sure my messages got passed along to Renee, and if I stopped by to speak with Renee, she always went out of her way to go find Renee, or if Renee wasnt at the shop, to find out when she would be back or see if anyone else could assist me. Save yourself a headache and dont take your vehicle anywhere else (like Ive done in the past). The people here are all about making sure you are happy with the finished product, not trying to cut corners or nickle and dime you for everything to make a profit.
Review №8
2021-11-16Very nice and welcoming service. My family and I didnt knew what to expect or what to do after our car was wreck and they were very kind and good with us and explain to us everything that we nedded to know. Very recomended. Specially for Kia services.
Review №9
2020-12-08Great work! Had some work done on my sons car. They were able to give a great quote with competitive prices. Friendly staff with a great family atmosphere. They even guarantee their work for lifetime of the car ownership. would definitely do business with them again and my family has been doing business with them for quite some time.
Review №10
2020-11-24Best experience I have ever had with a body shop! After purchasing a new car I was sideswiped on the way home from the dealership. I took my car to Putnam Body Shop and they went above and beyond in every way to make sure that my car was returned to me in like new condition! I can’t say enough about how easy they were to work with and how they handled everything with my insurance so that I didn’t have to worry about a thing. Truly the best experience I could have asked for. My husband and I are now customers for life!