Kerbside pickup
Yes
Rack Room Shoes in Columbus
Categories
Location on the map
Columbus, Muscogee County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 706-494-1155
Site: https://www.rackroomshoes.com/st...
Site: https://www.rackroomshoes.com/st...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Rack Room Shoes in other cities:
Comments (104)
Came in a little after 6 p.m. Monday September 13th and I was only customer in store. 3 workers on phones and talking together for 30 minutes. 2 workers walked past me multiple times. Not once did anyone say hello, may I help you, 100% no acknowledgement. Was gonna by $75 Nike and $45 Margarataville. Just walked out instead, after no service. When I left was only one other customer in building. 3 workers and new customers were not even acknowledged. Wish I could rate 0 stars
I went there looking for a pair of sketches for men. I was looking for a slip on kind of shoe and I found a large selection. The staff was very friendly and helpful which I appreciated. The staff was of a younger generation and Im from a older generation and I received something I wasnt expecting which was genuine RESPECT and the staff should at least get a pat on the back for a job well done. I couldnt be more happier with the shoes I bought and the service I received. As a movie star once said, Ill be back.
Nice place to shop. Clea. Location large selection and lots of sales. Would definitely make this one of my first stops for any type of shoe. Great customer service as well
They changed their BOGO 1/2 price requirements. We had a hard time finding the pair of shoes we wanted and usually customer service comes to help, but not this time.
Very good. Shop with granddaughters. They had plenty of choices of each of there on taste of shoes. One got sandals & other got tennis shoes. Back to school. Yeah!
They had the shoes my daughter wanted after visiting several other shoes stores which didnt. Lady was friendly at the counter. Prices are a little high, but thats to cover the 50% off for the 2nd pair so be prepared to get a second pair.
Good selection of shoes on sale and regular priced. Store was clean and organized. Plenty of room for browsing without feeling crowded. I was welcomed upon entrance. No purchase but I will return to make a purchase.
Nice selection and variety! Unfortunately only carry the common sizes and nothing at all in the odd sizes.
Shoes at a great price!!
Dont bother to put anything on hold because they will put it back. I asked them to hold a few items. The employee took my name and info and said they can hold the items for two days. When I called to confirm the shoes were still there, just as I thought, they werent.
I love this store. They a great selections on shoes. And I even love the prices. Found two pair of shoes. Buy one get one half off
Super friendly staff. We shop here every fall, before school starts and at Christmas. We find great deals and the selection is usually really good!
Neatly stocked store ..I just cant find shoes in there for me .
Great prices and savings! Someone always available if need help. Great selection to choose from tennis shoes to sandels!
They dont ever have anything in my size and when they do it always runs small or the straps dont fit around my ankle.
Deals all the time. Kind and helpful staff. Good place for your basic shoes (ie trainers, etc)
Took the kids to the shoe store and they have this bin of squishy balls in the center of the store for sale. First off is this a shoe store or a toy store? The kids are attached to it like flies to a flame... Makes it very hard to get shoes bought and in the end, the kids are in trouble, punished and the parents are drained. What should only take 10 mins takes 45 mins of having to argue with them.
My mother went into the store or two pairs of shoes she found two pair really great price she was super happy have a nice selection I one get one 1/2 off shes happy thats all that matters
Polite employees, shelves were well stocked with a diverse variety. Surprisingly not to many customers at this time of day (2pm).
Not a lot of selection of shoes
Was not there. Only drove by. This is prob with this site. You can be within half mile of some place and they ask you to rate it. Not a rating for this store but couldnt post or leave site until I put a star on it.
I loved there shoes this is the best place to come and get shoes if u dont want to go to the mall 😍💘
The store has absolutely amazing deals, staff needs a few classes on selling shoes and answering questions.
Customer service needs work, store is always clean.
Great selection of shoes at great prices. Staff is very friendly and helpful.
Very nice sales associate helped me and my husband find me some shoes since breaking my heal that give me better comfort when Im walking around now 😀
I like this store it has good quality shoes 👌👍 not bad on prices.
They had exactly what we were looking for & even stored a $10 coupon under my phone #.
BOGO 50% plus 10% off on Tuesdays for military members. Great way to get shoes for back2school.
Decent place to find casual shoes.
Didnt have exactly what I was looking for, but the staff made a valiant effort to find them. Found something else instead, and would shop there again.
One of the nicer shoe stores in Columbus. Nice staff, organized store, and a decent selection of shoes.
Best prices good enough selection. Seasonally appropriate as well.
They have good customer service. Manager was helpful with all the questions I had
Hubby found great pair of shoes. The staff was friendly and helpful
Staff was extremely helpful. Good deal on shoes.
Love the shoe store they always have the shoes my son likes
Its never a welcoming place and no one to offer me help. I rarely go in here, but when I do its a unpleasant feeling.
Had no problems finding what I was looking for
I love shopping here for my money worth
Not great could not find the shoes I was looking for. Well maybe next time!!
Excellent prices, BOGO free and BOGO 50% off deals.
Great place to shop for sneakers buy one get one half price
Love this place, everyone so helpful especially the young man Jacob. Keep up the good work
Love the birthday discount! Very nice shoes for feet that hate shoes!!
You can always fine something you may want there to put on your feet.. 👠👞👟
I dont like when they CONSTANTLY ask me if I need help or if Im okay.
Excellent
Good selection and great prices.
Loved it
Good product but staff could be nicer
Not a very good selection of shoes
Great selection and staff
Took my daughter to buy shoes for work..
If you love shoes , this would be a go to.
Nice shoes at affordable prices
Not bad. Their variety for guys stuck though.
A good place to buy shoes.
Store wasnt handicap assessable.
Great prices and selection
Great sale and selection!
Its pretty great. Enough said.
Very helpful and friendly staff
I like this store.
Love the BOGO1/2 off
Got what my kids want all times
Very helpful and finally staff
Great deals
Great service and prices
Great friendly staff
Where is someone that can help?? Not here!
Always clean with great service
Its ok
Great deals
BOGO Half off Sale
Great prices
Best place for shoes
Its ok
Great staff
Great prices
Love it hea
Helpful
Great place
Gteat deals
Iove this place
Good deals on different tennis brands
You find footwear of all kinds, price and quality, it can be said that low prices all the time
Model intimacies in good quality products 👍
Magnificent, super cheap and very easy to get to
Excellent, they have good deals.
Very good
Very good prices
Excelent service
Good prices
Total reviews rating 4.3
104 Reviews for Rack Room Shoes 2023:
Review №1
2021-11-06Very helpful staff, convenient location, plenty of sales. I would give 5 stars except the location therefore the selection is not quite as large as I would like. However, the shoes I selected they were able to order for me and ship to my house.
Review №2
2021-03-20They have a bid bogo sale going on. Buy one pair get one half price. They also have a huge selection to choose from. My son Caleb and I had a great time. He even participated in picking out and getting his sister Shandee shoes too.
Review №3
2021-05-105-9-2021I have been hunting for Converse high top sneakers for my youngest daughter, for several months, at several different places.She & I found some here (ALL STAR HI 744157 $59.99), and after making sure the fit was good, we purchased a pair for her.I was going to get her 2 pairs, but the BOGO did not apply to this pair, so just got the one pair.Bummer.I also searched for some pretty 100% cotton crew socks for myself, but only found cotton blends with polyester.Not comfortable for my super sensitive skin - so no socks for me.My daughter found some poly/cotton blend socks she likes, so we got em.I was VERY tempted by a nifty pair of colorful sneakers with memory foam, but resisted.Maybe next time.
Review №4
2022-02-15Went to rack room Saturday, Feb 12th. Had been to 3 stores previous. Not one pleasant person. Then I was checked out at Rack Room by I believe Natasha not 100 percent sure of her name. But she was so friendly. I was very thankful for that. Customer service is a lost art.
Review №5
2022-06-02Not the best selection for men but found some nice shoes. If you want the latest then dont go here.
Review №6
2022-06-30They carry EEEE wide shoes!! What a find. Woop woop
Review №7
2022-06-13A little pricy but good selection and helpful staff
Review №8
2021-11-07The sales lady was great. My niece is very picky about colors of shoes and that she is a size 11 at 10yo doesnt help. She searched and made suggestions and my niece was able to walk out with two pairs.
Review №9
2022-05-10Found a good sales BOGO 50% off which was a good deal as always
Review №10
2021-11-19It was very nice there and I enjoyed the savings I havent seen one of those cells and years buy one get one free it shocked me when I walked up and saw it