Kerbside pickup
Yes
Road Runner Sports in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 678-279-7990
Site: https://stores.roadrunnersports....
Site: https://stores.roadrunnersports....
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–7PM
- Sunday:11AM–7PM
Road Runner Sports in other cities:
Comments (155)
What a great experience! The staff was amazingly helpful and kind. Getting my feet measurements made all the difference in finding the right shoe for myself. Ive already recommended Road Runner to my coworkers.
Thank you so much, Kaitlen!I’m a long distance runner and have had R foot pain for almost 6 months. She fit me with the most perfect shoe with personalized insoles, and had my first pain-free run in what seems like forever! She was so helpful and knowledgeable. I’m so glad I found this store and will be definitely using their services forever. Thank you again, Kaitlen!!
Jillian is an incredible salesperson! She worked with my wife and I for nearly two hours, answering every question and explaining every answer. We did a full (free) analysis (walking on treadmill, foot mapping) which led into the shoe shopping. If you’re looking for a place to help your feet, look no further
We had an amazing visit today to this store where my niece and I got shoes and insoles perfect for us. Mike was amazing and so very helpful. I am so glad we took the time to go. I love my new shoes and I am so ready to be pain-free!
First visit as I was given a gift certificate. I was sceptical going in but went through the full scan and fitting. I learned something new about my feet that probably explains some of the discomfort I have been experiencing. Camila was very patient and extremely helpful, I now have some new shoes I look forward to using and will return for more in the future. Give it a try!
My husband and I went to Road Runner this past weekend and were there for about two hours getting evaluated and fitted, we had been before but it had been a couple years and we were due for some new insoles and scans. We had an excellent experience and an amazing sales associate (sadly cannot remember his name) who listened to our concerns and gave us multiple options to chose from. We live about an hour away and pass another common running store to get there but, we find it to be worth it every time due to the technology and service we are given.
This was probably the best experience I have ever received at any store in my life !! Got my feet scanned and employee brought out multiple shoes and let me try on all of them . I really felt like they truly cared and wanted me to come out with the shoes I truly liked !! Will definitely be back .
I’m very pleased with my experience each time. On line or in store, I have received great recommendations for my footwear and sporting needs!
I am satisfied with my experience cause customer service was great, helpful, friendly, and they helped me to find the type of shoes that fits me. I will definitely recommend this to anyone trying to figure out what type of shoes you need.
Kait was amazing! Came in for shoes but got insoles instead! She was so knowledgeable, answered all our questions. If you need new running shoes go see Kait!
Gretzky at the Merchants Walk location was terrific! He is very knowledgeable and helpful. He was so patient as I tried on many shoes to fit my foot!
Mike was extremely helpful and knowledgeable with oc shoes. He was very patient and brought out different shoes and sizes for me.
Good sales staff but the shoes are not up to the price. I bought better shoes at rack room
My daughter and I visited Road Runner Sports on Johnson Ferry Road yesterday. I know the importance of a good fitting shoe for injury prevention, and I was hoping to find that here. An excellent experience was had. The technology they use to analyze your gate and individual feet characteristics was impressive. They also have a membership program for $20 that offers awesome benefits and a discount that more than paid for itself that day. I don’t often take the time to write reviews as I typically just feel too busy. While all the above is true to my experience, my main motivation in writing this is a shout to the employee who assisted us, Kate. She was extremely knowledgeable. She walked us through our results with a desire for us to understand our individual needs. Kate was very genuine, not pushy and made us both feel we could take the time we needed to make the right selection. I’m definitely going back with my other kids to prevent injuries while they pursue their physical endeavors. And I will definitely be calling ahead to be sure Kate is working when we return.
I visited the store this AM. I walked in and was greeted by Kaitlen who asked what was I looking for. I told her a healing shoe because I had plantar fasciitis and bone spurs on the top of my feet while explaining what kind of shoes the doctor recommended. I tried this shoe on with the clean socks that I purchased, also because they were so comfortable. Needless to say, I purchased 2 pairs and walked out the store wearing one pair. I felt instant relief. Thank you Kaitlen and Road Runners...
We love Road Runner Sports in East Cobb! We’ve been VIP members for about a year and it has been so helpful. Finding the right pair of running shoes is tough, so it’s awesome that you can try them for 90 days and exchange if need be. Like wow! No other store lets you actually try the shoes out & bring them back worn! Plus the staff is knowledgeable and super helpful. They really know their products! They even have treadmills in the store so you can try out the shoes. It’s really the best running store out there, we love RRS!!
Yesterday I worked with Xavier to find the right shoe(s) for my feet. He was very knowledgeable, kind, and patient.
Excellent service. The staff are knowledgable, friendly and helpful in choosing the right shoe for you. Definitely get the custom insoles. They help tremendously! Their prices also beat even online and other competitors. If you and your family need good shoes and inserts the savings from the membership is worth it.
Great store with variety of shoes and good knowledge of their shoes. VIP program allows 90 day return of shoes.
Xavier was great. He helped me with as soon as I got in to find the best shoes for me.
I love this store. The people are so helpful and knowledgeable. Whether youre a seasoned runner or new to running, you will greatly benefit from their assessments and help picking out the right gear for your body and feet. Matias helped me when I was in recently and he was awesome and literally everyone there is always so helpful. They also have all the best running shoes and great prices and sales.
Very patient and thorough. Excellent customer service! I love that she took the initiative to bring out other shoes that met my specific criteria that I didn’t know about.I was leaving Brooks behind because my previous pair’s sole treads wore down so fast and the shoe structure broke down so fast it was ridiculous for a stability shoe. The Mizuno I went with had just been significantly upgraded and updated and when I checked the reviews online they were fantastic.Only bad thing is that Roadrunner decided not to carry all the colors in this shoe 2 of which might have been trendier options for anyone not over 65. 😜 I mean it is a running shoe. But her service was ⭐️ stellar ⭐️!Also I love Roadrunner but wish you guys carried more trail running shoes as I had to 💸take my dollars elsewhere💸 . The Greater ATL is a hotspot for trail running/walking.
Great experience. I like the open layout of this particular RR location (Johnson Ferry Road). Jillian was super helpful, efficient, and personable. I was in and out of the store in 20 minutes with my new running shoes and customized insoles. Very happy!
Great experience! I reserved shoes online and they were ready for pickup within 30 minutes.
The service was top notch!!! Jillian took great care to recommend a great pair of shoes and socks and made custom insoles that made my comfortable shoes even better. If you want a great fit and awesome service, this is the place.
Being in the service industry I was in desperate need of new, supportive shoes. Walked in and was greeted by a young gentleman with a big smile on his face. Even with him wearing a mask you could his smile. Marquis walked me through the entire process, explained everything to me and made my experience very enjoyable. The shoes he helped me pick out are perfect. I highly suggest you go pay him a visit. Well worthy time and money.
I have been shopping with you guys for many years now for my running shoes and accessories. Ever time I come in I get greeted and good service and I was just in yesterday to replace my running shoes and the shoe I was looking to get you guys don’t carry in the store and the sales person help me get it ordered and I should have it by this coming week and my sales person said if it doesn’t work I have 90 days to return it and they will help me get into something else. I will definitely keep shopping with you guys and also my family members as well.
It was a quick walk in. I knew what I was wanting. I wanted a pair of shoes and out the door. The hassle for a membership is exhausting. I just want a pair of shoes, pay the price and out the door. Then when I say no to the membership the girl helping me immediately changed her tone with me and was rude until the exchange was complete. I won’t return. This is why so many people enjoy buying online much more than in store. People are so rude. It’s been a tough year for everyone. 3 star only because I really like the shoes- not the help I received with rudeness on top.
I went last weekend for the “outside sale”. I just felt that those shoes that store was selling some are really dirty for the price, while I understand that its a sale for returned used shoes, some of those shoes should not be for sale, how dirty it was and really looks like have been used so many times and for the price of $65.00 each I expect at least shoes that are clean not showing mud and looks real dirty and there should have been some clean socks or stockings for customer to try on shoes knowing that all those shoes on sale have been used. On positive side - staff are really great.
Michael was very helpful in finding my high school daughter a pair of running shoes. He performed a foot/running evaluation and then made recommendations that worked for her. It was a smooth and efficient process and I would highly recommend Road Runner Sports Marietta East Cobb.
I only shop for my running gear at Road Runner Sports. They have a huge selection of running shoes and knowledgeable, expert employees who will guide you to your perfect fit. Their custom insoles changed my life and I will never have shoes without them again. I work on my feet ~40 hours/week and run ~25 miles with no aches or pains. Best of all is the VIP program which allows for instant discounts and rewards and if for some reason the shoes aren’t your perfect fit they will exchange them for you! Such a wonderful customer service/shopping experience all around.
The most comfortable walking shoes I’ve ever worn! And I would have never found them without the attentive staff at both the Atlanta and Merchants Walk stores!I’m in my 70’s and walk 4 to 5 miles every day rain or shine, so comfortable, supportive shoes are a must. I’m burning through my second pair.Get the molded insoles, let the staff help you pick the best shoe and let life be “a walk in the park”!
I came into store for first time yesterday. Jerome was so incredibly friendly, helpful, calm and patient as he helped me sort through several shoes and gave me pointers I had never considered before. I was grateful for his expertise. 😊😊😊
The staff was amazing. I had an appointment to get my mom squared away. Nia was the rep who took care of us. She was fantastic! She did a great job of explaining what our results meant and took the time to find the shoes that were the ideal fit. Nia was very patient with us through the process as we tried on many different options. Day after our visit and purchase(s) and my mom loves the support her shoes and and custom insoles are providing and has seen a significant reduction in her ankle pain. Thank you Nia and Road Runner shoes. You’ve made customers for life!
A great place to shop for your running, jogging, walking, or other workout shoes and clothes!!! I love the staff! Always helpful and patient! Jerome especially! We’ve been customers for years.
Great place for high quality running shoes. Lots of options. Good custom insoles. Rewards program has a fee but if you go through a few pairs of shoes a year you more than recover the cost.
Great place to buy running shoes. Lots of selection and sizes. Staff is a great resource and really know their shoes.
Road Runner Sports is a great place to get sneakers!! Jillian was very helpful and it took no time for me to find the shoes right for me!!
Good store and nice collection of running shoes
Perfect place to look for when you are trying to give more care for your foot by choosing right shoes. I have the VIP membership which I feel is worth having. You can give a try for custom insoles. Always I ended up visiting on the store closing time but the staffs were never hesistant and very courteous.
Great customer service and had the shoes I needed in stock
Great place to buy running shoes. Staff is very knowledgeable and friendly.
I love Road Runner Sports. Whether I’m in California, Georgia, or any of the other states they operate in the knowledge of their staff is always top notch. I love their VIP program. It saves me money, and they ship shoes to me free of charge!
They were good and helpful in selecting shoes but they didn’t have much for my size which was not disappointing as I went to their store all the way driving 14 miles.
I came into road runner not knowing what kind of shoe was good for me to run in. I met Elora who was very knowledgeable and very helpful in helping me find this out. She was also attentive to any of my questions and made it fun along the way. I would recommend her to anyone that visits this particular store. Overall it was a great experience; there were a good selection of shoes, but the shoes were somewhat pricey however worth it since I do a-lot of running.
I was so glad I went to Road Runner! Im recovering from a disability and have only been out of a wheelchair for a few months so finding the best shoes to walk in was important to me. They gave me 1 on 1 support and helped me find the perfect shoes for me! Thanks Road Runner!
Highly recommended! I dont run and I absolutely LOVE this store. Most importantly, the staff is extremely knowledgeable about their product. They have several different pieces of equipment that give a great assessment of your gate, pressure in your feet, form of your foot, etc., that help tremendously in picking the right shoe for what youre trying to do, EVEN IF that isnt intense running. There was a huge selection, and I never felt inferior for not being a super runner while there. There seemed to be a shoe there for every type of active individual. I was given the most personal assistance Ive ever experienced at a retail store and was made to feel very welcome. Everyone on staff was exceptionally friendly, helpful, and personally interested in why I was there. Big shout out to Lou, Jay and (I think) Allie, who were super, super helpful/nice/awesome/all the amazing adjectives! Thanks guys! Will definitely be back!
I was wowed. After having a head on collision years ago, I knew this experience was going to be daunting for me. Jamaal not only took his time and was more than understanding, he was knowledgeable. I never once felt rushed. He didnt oversell. He was patient and accommodating. I tried on several pairs of shoes. I even spent time with each pair to make sure I made the best decision for me and my issues. He was through the entire process. Its been a long time since I have experienced this level of customer service. Awesome job Jamaal. You made my day.
I came in to get a new pair of walking shoes since I have been dealing with plantar fasciitis. I worked with Kristen, and she took a lot of time assessing my gait and deciding which shoes would be best for my situation. She was so competent with shoe selection that I trusted her to recommend the proper inserts. I have followed her instructions on how to break in my shoes and inserts (break in slowly) and have been doing incline walking on a treadmill without any problem. I am happy to recommend my great experience at Road Runner and with Kristen!
Great shoes, great service!I love their custom insoles and that the shoes I purchase are ensured to fit best for my foot.
This is the best RoadRunner location Ive found in Atlanta. As soon as I walked into the store, Mike assisted me. I had been having a lot of pain in my arches and heels so this was my last attempt at some relief. He measured my feet and explained why I was probably experiencing the pain. I ended up purchasing the custom insoles and recommended sneakers. I would say about 90% of my pain was gone after switching to these! It was worth every penny and the staff at this particular location were great to work with.
I have shopped at Road Runner Sports for years. Their staff is usually very knowledgeable about the shoes and can assist me in finding a shoe to meet my needs.
Needed to exchange shoes due to a defect. Very quick and easy.
This is what Customer Service is supposed to be! Kevin helped us and He was extremely knowledgeable about shoes and helped me with numerous brands and my difficulties of finding the proper fit. He was very attentive and was very nice to deal with! I will drive the 92 miles to buy from them again!
Cami was amazing. She was able to assist both of our girls with their differing needs.
Kaitlen is the best in store associate I have ever had the pleasure to learn from! I learned so much from her today. She was patient, informative, and knew sooooooo much about the products! I’ve been an athlete my whole life and no one has ever TAUGHT me shoes! The life lessons I learned are more than I could put a price on!
Jamaal at store #708 in Marietta, GA was knowledgeable about every running shoe we asked about. As an exercise physiologist and health coach, it was refreshing to interact with an employee that truly understands the nuances that comes with training at a high level. Very professional and patient. Positive experience that has won my patronage!
Scored some awesome custom inserts here that I use for running and in my indoor soccer shoes. I also got a great pair of running shoes. However, my fiancee went three separate times and could never find a shoe in stock that was for her. They did return two pairs that didnt work out for her though (great service).
Very clean and well organized store. Sales people are knowledgeable about the products and also have an eye for fashion. All of this is on top of the best fit for your feet. Style and comfortability. 10 Thumbs up to Christi whom also made my wife wife feel comfortable to run her first race 🤗
Had a really good experience here getting some new running shoes. The 3dfit and running test were really nice to make sure I got the right shoes. The custom insoles were really cool. Went on a run today and it didnt tear up me feet.
This is by far the best place to buy running shoes. This place is awesome. Marquis did a great job helping me find the right pair.
Went in mostly knowing what I was looking for and at first had a nice girl helping me with my size, then she shifted me to another associate who also was nice, but when I was ready to check out, neither person was to be found. I stood waiting for about 10 min while 2 other people paid for their shoes, and when they left, so did the worker...to go assist another customer who was finishing up his choices. I was told twice just a moment and then nothing. I ended up leaving my purchase at the counter and walking out. Just not great customer service. I think more emphasis is placed on how much you are spending...also got tired of the kids who were throwing balls around the store. Im disappointed because I really wanted to get running shoes today, I should have just gone to Big Peach which was my first thought anyway.
Krista was very knowledgeable and helpful in my shoe measuring and helpful in getting me in the right size .She made the experience easy and fun!!
Highly recommend getting fitted for a custom insole. The results were immediate! Great customer service.
Great experience!!! Got fitted, and the two people that I worked with were very helpful, and took their time, ultimately putting me in the same shoe that I have been running in (Saucony Guide 6). Getting reaffirmation that Im in the right shoe was fantastic! Im definitely going back there again.
I find the sales people to be hot or cold. If they think they can make a sale they are all over you, but if you decline their assistance they seem to disappear. This has also been my experience at the Avalon store. However, the sales staff is pleasant, the store is clean and easy to navigate. The clothing brands represented in the store is limited, but they have a good selection of shoe brands.
Awesome experience! The customer service was fantastic when coming in to buy a pair of Goodr sunglasses! They had a wide range to choose from and Kristen Gould was amazing and informative.
Pushy salespeople and high prices. They kept trying to stuff my foot into shoes that were 1.5 sizes too small because the computer told them that was my size. Haven’t even found shoes that fit and they’re already trying to up sell me on cheap socks. Limited selection of sizes for the shoes they recommended.
So I went into store 708 (merchants walk in Marietta) to get officially “fit” at the urging of my chiropractor. I have struggled for a year with treatment-resistant plantar fasciitis, heel spurs and knee pain and I have had to cut wayyyy back on running as a result. This has been difficult to say the least!! Anyway, I wanted to make sure my current shoes weren’t making my injuries worse. Mike basically figured out quickly that I was wearing good shoes, but I had been wearing the wrong size for six years! He pulled out a few different brands in the CORRECT size and fitted me with an orthotic... I literally heard angels sing when I put on the On Clouds and orthotic insert. Seriously.Mike was so knowledgeable, patient, and helped me have HOPE that I might run again. He deserves kudos for a job VERY well done!!
This is the best store ever! I have gone to the one in Buckhead with friends and thought the experience was fine, but then I decided to come to this one on my own and I am so glad I did!!! Blake assisted me - spent a good 45 minutes helping me find the right shoe - told me about the VIP program - showed me all around - signed me up for VIP - yahoo!The people that work here are what makes the shopping experience all the better. They have great recommendations. Thanks RRS of Marietta. :)
Great service to assure you leave with a comfortable well fitted shoe!
Good shoe selection when it comes to running, walking, trail running, and casual shoes. If they dont have it in the store, they can order it for you online. Custom insoles are priced fairly and way cheaper than going to a podiatrist.
I am not a person to be impressed easily by no means. I didn’t even expect to get a set of tires tonight. I called at 5:15pm, their shop closes at 6pm. Applied for 90 days same as cash was approved made it their 10 mins before they closed and these guys had exactly the tire I wanted and went to work! Stayed over without the slightest hesitation too! Not only was the Manager very personable and caring but gave me very competitive pricing! Extremely happy tonight I called him!A+++++++ Job2014 Sierra 1500 SLT2.5 level kit20”x10” -19mm Hostile Strykers33x12.50r20 Nitto Ridge Grapplers
Kevin at store 708 in Marietta was very helpful and kind in helping me exchange my son’s XC shoes I bought online for a bigger pair in store. Thankful the store manager helped too!!! Thank you so much!!!
Always great service at the East Cobb store! We always shop there for our running shoes.
Third time visiting here...and unless you are looking for an expensive shoe, nobody really pays attention. When i was ready to purchase this time, I was waiting at the checkout for 10 minutes. Folks saw me, ignored me. Then I had to call a guy to just check me out.
The service was stellar and my Salesman was very professional, knowledgeable and focused on getting me into the right shoe!
Had a great time here! Staff (specifically Marco) was super helpful, helped me with fitting and picking out the right shoes. Great selection as well!
Love this location and am willing to make half an hour drive to this location even though they have another store just a mile away from my house in Alpharetta.Very genuine staff - no fake smiles, no upsell, good listeners and very easygoing. It was my 2nd time here and both the times they restored my trust in the roadrunner brand: way to go team!!
Jerome was friendly and helped me find some great new running shoes.
Jerome was very helpful in my search for a new pair of shoes. Will definitely be back!
My never ending quest for workout/running shoes ended here. GREAT experience.
The staff was amazing, very helpful and friendly.I’ll definitely be returning.
Great experience. Great staff. I was looking for some running shoes for my daughter and I. They helped both of us out. I would definitely visit again.
Excellent experience at Road Runner. Sales associate knowledgable, friendly, professional.
Super clean and organized store!! America was there to help me find the perfect running shoes! 😁 I recommend this store for anyone who loves to run!
Excellent shoes and excellent service! Kevin was especially helpful with helping me figure out which shoe would best help my feet while running!
Staff were friendly and knowledgeable. A big thank you to Christy who helped my wife find the perfect pair of shoes and insoles.
The best shoe store for runners, the staff is friendly with a wide selection of running shoes and other apparel. I highly recommend Road Runner.
Fantastic and knowledgeable sales professional who helped select trail running shoes for Maine trip
Matt and Kayla were awesome! They helped me find the perfect shoes and I tried on many in the Marietta, GA store.
They were professional and educated. I feel better in my new shoes already!
I love the Road Runner store Adventure and Run Like a Girl runs that are orchestrated during the spring and summer months! Each year the Adventure Run becomes more popular with new course challenges, prizes, give-a-ways and eager runners determined to finish first.
I had several questions regarding shoes and both team members were very knowledgeable. I
Theyve converted to an outlet. That apparently entails firing the staff with knowledge about their products. My wife asked a question about a shoe and the employee just pointed at the wall of shoes. This place has really lost its way...
They were extremely thorough and I was very satisfied.
Road Runner Sports always exceeds my expectations! You can beat the customer service and attention to detail from their employees!
Great store personnel. Provided good advice and recommendations for very narrow feet.
Brittany at store 708 was extremely helpful and so friendly. She helped multiple customers at once and was very patient and knowledgable. I will definitely visit again.
Just called the customer support number and was blown away by how quick and capable my rep was to handle my concern. A REAL PERSON in less than 2 minutes! Nicely done.
Sales guy seemed more interested in the girl that was in the store than trying to help customers. 15 minutes and never was acknowledged. A lesser person could have walked out the store with whatever they wanted. Hope you got the digits, bro
Excellent service & Maurice was very knowledgeable. My husband is very happy with his Hokas!
I always get my shoes from here, great staff, and very knowledgeable in helping to pick out the right shoes for you.
Awesome place to get shoes. Great people great service great products. 🤘
Better than going to a podiatrist!
Good selection, though the sales people can be a little pushy. I recommend the custom insoles that they make on the spot. Get the Hoka shoes. 😊
Fantastic ... customer service and return policyNo problems even a little past the 90 day warranty mark, they gave me new shoes with no questions
Great selection of many recommended brands, absolutely pleasant staff with great product knowledge. Every experience Ive had brings me back knowing I will be leaving with what I wanted and needed. Thank you!
They have a wide variety of shoes.However, the sales people are pleasant but not very knowledgeable.
Matt was great, patient, and very knowledgeable about the products they sell and with recommendations. Will definitely be looking for him next visit!
Solid selection of road, trail and racing shoes. Lots of apparel, gels, and other accessories. Knowledgeable crew.
Very knowledgeable. I enjoyed the no-charge digital foot analysis.
Great staff. Very nice and knowledgeable. Best clothing, gear, and shoes for running enthusiasts in town.
Walked out of here looking like an Olympic Athlete... Walked straight over to the bar and had a cheeseburger and cigarette. The shoes made the drunken walk home easier.
Had a great experience! Thank you to America for helping me find the perfect running shoes!
Dont join their club, they will try to auto renew it without your permission
Great selection and the manager Christy is so friendly full of information has suggestions of what to buy after she asked me a series of questions couldnt ask for a better experience
Great place to buy running shoes.
Quick and easy service
Great customer service and a great return policy!
Briana was very helpful and patient with my family.
Super friendly staff. Good selection of gear, clothes and shoes.
First time shop at this place. Absolutely will comeback and buy more .
Loved the focus and expertise on my specific needs.
Excellent attention, advice and customer service, tnahk you!
A very knowledgeable staff, a clean appealing display of shoes
Excellent service with knowledgeable sales people.
Kristen was very helpful! We had a great experience.
Loved the customer service and very knowledgeable store manager!
Awesome customer service! They are always so pleasant and helpful!
Shana is amazing. I would recommend to everyone I know!!!
Excellent place to buy sports shoes
Great shop, VIP plan is well worth it.
Awesome customer service.
Great staff, very quick in and out.
Very helpful and patient staff
This is a great store. will be visiting again.
Kate is great!
Great place and great group activity fun runs
Super friendly staff and fun events!
Friendly, helpful, knowledgeable.
Very nice and helpful staff
Great people
Great folks
Very helpful and friendly. The staff helped me try on several different shoes and select the one that was right for me
Total reviews rating 4.8
155 Reviews for Road Runner Sports 2023:
Review №1
2021-09-26Store is good. The collection ofShoes are always good. The store associates are generally very nice and helpful. They seem to be busy these days but probably because they are short staffed like everybody else. This road runner store is conveniently located in the Whole Foods and kohl’s and seed restaurant plaza
Review №2
2022-07-03Went in to find some new running shoes and was helped by Cami. She was knowledgeable, friendly and provided excellent customer service. She did the analysis and walked me through the best options for me. She also explained the VIP program, which honestly, who would not opt in? So worth it.Id like to mention not only did she provide me with excellent customer service but she was able to take care of some other customers that were in need too.The whole experience was wonderful and my new shoes and custom insoles felt amazing on my feet during my run.Theyve definitely earned a customer with this kind of service.
Review №3
2022-06-30My first time shopping for high end running shoes. I had a few recommendations but Gretzky helped me out very nicely. Once wearing them they didnt seem to fit the same as in the store and when I went back, he helped me again. Great experience. Id definitely go back.
Review №4
2022-07-04I was greeted as soon as I entered the store. I let them know what I was looking for, and they had the item in stock, brought it out right away, and let me try my Brooks on. The sales person came back to check on me, to see if I needed anything else. Once I was ready to purchase, the sales person took my items to the register, and the person who was checking me out was friendly, and completed my checkout quickly. Everyone was friendly, and helpful. It was a quick, and pleasant experience.
Review №5
2022-05-12Excellent service from Gretzky. He was knowledgeable, very professional and helpful. He set us up with insoles, shoes and socks. Both my husband and I left feeling very good and hours later our feet are very happy, as is my chin. Good fitting insoles can make life so much better! We definitely will be back and hope to see Getzky again !
Review №6
2022-07-28I’d never had this kind of care while choosing a pair of running shoes. They were AWESOME. Michael helped me address issues I was having regarding stability and helped me pick the perfect shoes. So glad I came here. I was totally won over and will absolutely be back.
Review №7
2022-05-03Excellent experience. Walked in and was immediately greeted by Jillian. She helped me get fitted for insoles as well as a new pair of running shoes. She was very patient with me and answers all my questions. Will absolutely be a returning customer.
Review №8
2022-04-03Camila was great!! Welcomed us as soon as we came in the door. She went through the entire process to find the perfect running shoe. Camila offered suggestions and took our likes into consideration also. The custom made insoles are incredible!
Review №9
2022-02-25Jillian was amazing. Came in today with my boyfriend who has wide feet and severe heel pain from being in the service. This fab human doesnt even work on commission and spent 45 minutes of her time figuring out and explaining different shoes which resulted in not one but two options for him. We drove an hour to get here and I have no regrets. Ill be coming here later too to get some zero drops when I need them. 10/10 service and clean store
Review №10
2022-08-01Gretzky did an excellent job helping me out yesterday. He was very knowledgeable and patient while I tried on all the different shoes. My shoes fit perfectly and my back doesn’t hurt anymore! Thank y’all