Wheelchair-accessible entrance
Yes
Robins Eye Care in Warner Robins
Categories
Location on the map
Warner Robins, Houston County, Georgia, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Gender-neutral toilets
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Appointments recommended
Yes
Phone: +1 478-953-1000
Site: https://robinseyecare.com/
Site: https://robinseyecare.com/
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–4PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
Great thorough eye exam. Everything was extraordinary. Everyone was super nice. Dr. Kannan was the best eye doctor I have ever been too. Keep up the Super work!
The Dr. and staff are always professional and friendly. The location is clean and well organized. They have up-to-date equipment for eye scans to identify retinopathy and macular degeneration. I feel confident that I am receiving excellent care.
First visit. Got there early did not have to wait. Great service. Dr Kannan was very pleasing took her time and seemed interested vs just a number. Highly recommend!
Dr.Kanan has a whole new staff, unfamiliar faces and my visit with my family was very pleasant. They were very patient with my 6 year old whom I was concerned with but no worries. Dr. Kanan is GREAT.
Dr. Kannan and staff are very professional and always so nice. They explain every thing to you lets you know what is going on with tour eyesight. They schedule and make refferals and appointments for you. My wife and I Love this business.
I love this Doctor’s office! Everyone is so nice. They provide wonderful care. They are friendly and helpful. So glad we found this practice!!
I am very pleased with my visits to Robins Eye Care. Dr. Kannan is very kind, thorough and helpful. The entire staff is friendly and knowledgeable. I would definitely recommend Robins Eye Care.
Robins Eye are provided excellent service. I really appreciate Dr. Kannan and her staff for all they do. If I ever have a problem, I can just walk in and get it fixed immediately.
Love love Robins eye care and have been going there for years. Love Dr Kannons ! She is very personable, caring and know her patients. Great services
The staff at Robins Eye Care were cordial and efficient. Dr Kannan took the time to closely examine the pictures of my eyes and then made recommendations on a choice of specs for my eyes.
The staff and Dr are so polite and really show they care about their clients. It was nice to see the staff be just as polite and helpful to each other, as they were with me as a new client.
VERY FRIENDLY, VERY PROFESSIONAL. I liked that the doctor could show me my eye enlarged on a screen and point out possible trouble spots. I would definitely recommend.
From check it to check out, I was pleased with all services provided. Thanks for laughing with me Mrs Lisa😅 Dr. Kanion is really great! Answered all my questions and handled all my concerns.
Absolutely love Robins Eye Care and Dr. Kannan! Highly recommend her!! The staff is always very professional and personable!
Great staff. Take the time to explain everything in detail. The Dr is amazing and you can tell she cares!!!
Very pleasant staff. I did not have to wait. I felt very well taken care of. My family will continue to use this facility.
Professional front desk staff. The Gentleman who is the technician doing the pre-exam is great at his job and with customer service.
I always receive excellent customer service and I absolutely love the Doctor and staff! They are very friendly and professional!
I took a direct hit to my left eye. I called the office and specifically asked if there was an ophthalmologist on staff. I was told yes. They were very accommodating and fit me in almost immediately. When I got to the exam room, I saw a diploma for optometry . I asked the doctor about it and she verified that she was NOT an ophthalmologist. Thats a very important distinction. Again, they were very kind, but inaccurate. I thanked them and went to a different, correct Dr.
Dr. Kannan and her wonderful staff go the extra mile in helping find the right glasses that are suitable for me. You can tell that Dr. Kannan and her staff work well together and treat their customers with the utmost respect. Thanks for what Robins Eye Care has done for me!
This is the absolute best place to go for eye care. So friendly and service is so personable. They really make you feel like part of the family.
It was a very good visit the doctor was great very nice lady the staff was very nice too I’ll go back there
The office is very friendly. I appreciate that they helped me get an appointment on the same day. Dr. Kannan is very knowledgeable and attentive.
We were asked to come in 20 mins early, (appointment was @3:30), and we still havent been seen, there is no paperwork or insurance for us to update. Its 4:00p.m. and still waiting. They could have at least had the courtesy to let us know they were behind schedule; why does the patient have to be the one to figure out whats going on.
I always receive wonderful care and experiences at Robins eye care. The people there are always polite and helpful!
Ive been going here for about 3 or 4 years. The staff is very friendly. The service is great.
I have been going to Robins Eye Care for many years now and they are always pleasant and do a good job. I will continue to go there in the future.
Everything was very pleasant. They took time answering my questions. They explained everything to & gave me options so I could make the best decision for me. I have been going to Robins Eye Care for a few years. I have never been treated disrespectfully in any way. I highly recommend them!
Everyone was very kind. The doctor was very knowledgeable and polite. The entire staff was outstanding.
I had an issue with my eyes and since I was established patient they got me in very quickly. I mean the same afternoon I called. The doctor and staff are always friendly and professional. I highly recommend Robins Eye Care!
I was pleasantly surprised with my first visit. The Dr. & staff are friendly & professional. I was able to get my sample lens the same visit, which has never happened before. I can see better now with my new contacts. I am well pleased.
I had a wonderful experience today at Robins Eye Care. All the staff members treated me well. They are all courteous and professional. Ive been going there for years. Keep up the good works.
Customer service to Dr. Kannan the experience was great.Dr. K takes the time to explain every detail of the examination and findings. I would recommend this Eye Care center to any and everyone looking for an optometrist in the Warner Robins area.
I’ve been going to Robin’s Eye Care for about 6 years now and the staff is always amazing! They help with whatever you need and always provide great customer service. They also have a good selection of frames to choose from so I am a satisfied customer!
First time patient. Very good experience from beginning to end. Dr.Kannan is so sweet, knowledgeable and courteous. Also, I didn’t get her name, but the woman who helped me pick out my glasses was pleasant and helpful.
The doctor and staff friendly and amazing. They have a great selection of frames to choose from and they are great at helping you find the frames that fit your face just right. I’ve been going there for the past five or six years and love them.
This place is awesome! They did not try to push expensive glasses like other places do. They were so kind and respectful. I will definitely go back and make them my go-to optometrist.
My whole family adores Dr. Kannan! The staff are always friendly and service is excellent. Dr. Kannan took care of my husband and me in the same appointment slot (an appointment my husband made that day!) and she even took the time to help me pick out new frames. 🙌😊
My father and I barely waited to be helped when we checked in. The staff and Dr. Kannon were all very friendly and helpful. I appreciated how the doctor really took her time to explain cataract surgery to dad. We highly recommend Robins Eye Care.
Today was my first visit to Robins Eye Care on Margie Drive in Warner Robins. My visit was excellent, and everyone was very personable and interested in my eye care and health. Everyone is genuinely friendly and courteous to patients and make you feel special. They make a great Eye Care Team for their patients!
My daughter has been going there for a few years and so far every experience has been a good one. We enjoy the doctor. The staff is courteous and they try their best to accommodate on the schedule. With The pandemic, I know it has been hard but they remained helpful even offering a temporary pair of lenses when we had to wait on others to arrive. I hope it always stays good.
Great service. Quickest appointment. Very professional and complete. I highly recommend
I LOVE MY EYE DR. THEY ARE THE BEST HERE AT ROBINS EYE CARE. IN AND OUT. NO LONG WAITS. I LOVE BOTH PAIR OF MY NEW GLASSES AS WELL.
Again, I showed up early and it was not long before I was removing my contacts for my exam. I like how they speak to you as a person and not as a clinical test subject. They use plain words to allow me to understand their findings and a way forward.
Things have changed since Covid 19. But I thank God for my Doctor, she cares like a friend. Shout out to her staff, things are going to get BETTER. Do your job pleasantly and follow your Good Leader. Thanks for all you do.
Staff was very courteous and polite! Dr. Kannon was easy to talk to and very pleasant. She was very patient and thorough. Overall, an awesome eye care center!!
I have been a client at Robin eye Care since 2010 and they always have been 100% with me the staff is friendly and nice and the doctors are excellent
Today, I walked in for the very first time and it was a very pleasant experience. Excellent facility! Very professional and courteous. I thank all the staff and Dr. Kannan for the warm welcome and being so attentive. I would highly recommend this optician office to anyone.
Doctor was very nice. However, I felt like every one was in a rush to get me out of there. My insurance was supposed to cover the eye exam. However, they didnt want to take the time to call my insurance and make sure I was covered. So, I end up paying out of my packet. I think customer service needs a little more help. I called my insurance and Im covered. I guess I needed to do their job.
Friendly staff, they ask questions, listen, and understand your eye health needs. Dr. Kannan is professional and doesnt dismiss eye problems to a quick fix. She is willing to try other options before prescribing unnecessary meds. I feel Im in good hands.
The staff were ver friendly and knowledgeable. I had a very comprehensive exam and great service with selecting my new eye ware.
Would not recommend services here. Was the worst experience that I have ever experienced in all my years of being not only on the patient end but also in the healthcare provider services realm as well.Myself and my son were needing to get eyes checked and reached out to set appointment as new patients with Robins Eye Care. We were set appointments for 3:30pm & 4:00pm on a Friday after aprox. 3-4 weeks out. At the time of setting up the appointment my insurance information was provided to them upon request so that they could be prepared for my visit (pre-verification of eligibility and benefits...etc).While driving to appointment I called to inform we would be running about 15-20 min. late due to hitting object in road and having to pull over and check vehicle and was advised that it was fine (arrived at 3:55pm).Upon arrival the staff at the front all though friendly was quite obviously not well trained nor prepared for our visit. Our insurance had not been pre-verified all while staff from back was trying to rush through getting my sons eye exam completed even before anything was prepared up front. When the front staff realized there was an apparent problem in the system with my sons verification result I immediately tried to reach out to the insurance company to resolve. Meanwhile an assistant from the back came up with my sons chart advising there would be a high copay amount (even though preventative eye exams are covered in full) I asked where she came up with that figure and she advised that since they dont have anything to go by and needed to hurry because they were supposed to close soon that they would just bill the eye exam against my medical benefits. This immediately seemed wrong and made me and my husband feel uncomfortable, especially since my son is not even on my medical plan (only on my dental and vision).... so how can any of this make sense. I could tell the staff was very sketchy at this point and was told I needed to hang up with my insurance company and complete my eye exam I felt like I was being pulled two different directions. Trying to get the needed info for front staff (because insurance not pre-verified prior to visit) and being rushed to back from the staff in the back. Then out of nowhere feeling so confused on what to do a woman who appeared to be the optometrist herself came storming out and said she has shown more patience than she needed to and they needed to close at 5 and I needed to hurry up. I immediately advised my son and husband that we needed to leave and take our services elsewhere. Not only does nobody ever deserve to be treated as an inconvenience but on the grounds of strong ethics and integrity I refuse to be involved in any kind of fraudulent activity (such as filing a false claim against my medical benefits for an eye appointment unnecessarily).
A simple and thorough eye clinic. Staff is vey helpful. Dr. Kannan is funny but serious about taking of your eyes. Technician on premises. This is so retro, I like it.Pros: Staff polite and Eye Care is strong. Location convenient.Con: Some of the equipment looks dated. Only one doctor (but a good one) on site.Bottomline: Great Place to get your eye exam and glasses without the Big Lens Company phoniness. Give it a go.
Great experience at Robins Eye Care. Nice facility, friendly and professional staff. Dr. Kannan was very professional, friendly, thorough, and made my eye exam a very pleasant experience. Keep up the great work Robins Eye Care! I would recommend Robins Eye Care for your next eye exam!
I don’t think I can speak enough about, the doctor who took care of me. She made me feel so important. I’ve never had a Doctor Who made me feel like, I was home. Her care and concern was over the top. very friendly, but to the point. I’ve never had a doctor treat me like I was human like Dr Anitha Kanna did. So if you are looking for an eye doctor, we need to go see her. Best Eye care, and bedside manner, I have ever experienced. She’s friendly and amazing, and she don’t have to tell u she cares she show it. I truly cannot speak enough of this person. She’s the best
Always friendly and prompt. Dr. Kanan is always so nice. She talks to me and treats me like family.
They are always friendly, attentive and experienced. I really like the eye doc, she has a great sense of humor and keeps it simple.Although I dont wear prescription glasses, the selection Ive seen looks to be a good assortment and of high quality.I enjoy going here and feel welcomed when I show up.
Had to make an unplanned visit today. Have an infection in my eye. Appointment made quickly, staff was very friendly and efficient, and doctor came into exam room very soon. Dr Kannon was very thorough in examination and explanation of my problem. She ordered meds via online to drug store and I was able to pick them up right away. She even said if I had any problem, she would see me right away. Very pleasant experience.
It is always a pleasure to visit Robins Eye Care. Everyone is very nice and courteous. Great Doctor!
Was a great experience and very pleased with the Office and staff. Amazing. Thank you.
Always professional, efficient and a pleasant experience! Thanks Robins Eye Care
Most wonderful and thoughtful staff. Always get you in and out in a timely manner.
The atmosphere was pleasant. Each employee was respectful to each other. I personal received excellent customer service in all areas. I would highly recommend Robins Eye Care to anyone who needs a Vision Center. The location is easy to locate. The center is always clean. Each employee spoke softly and respectful to each other. THATS POWERFUL !!!!
I havent been to the eye dr in several years. The staff was great and very informative. Dr. Kannan was also very thorough and gave great information explanations. I would highly recommend this facility!!
Ive been going to Robins Eye Care for 15 years and always have a great experience.
I was a new patient and was having major eye issues. I called and they fit me right in before my appointment. Amazing friendly staff and wonderful and friendly and very knowledgeable doctor. Recommended highly. Thanks so much to Robins Eye Care
Awesome service and my doctor explained every step of the way through my exam so I understood it all. 👍🏾
I had a great experience with Robins Eye Care and the staff , OD- Anitha Kannan was very caring of her patients , explain different scenarios as needed! I appreciate everyone for the assistance in making sure my visit went well ! Thanks Kindly, Ms Moore 🙌🏾😁🙌🏾
Everyone is very nice and friendly and super helpful. They are always very quick too. Both me and my wife went for appointments and we were there less than an hour and that was with me picking out glasses.
It wasn’t their fault that the insurance company didn’t update my record online. However, they could have told me when I got there that I had to pay out of pocket instead of when it was time to be seen. I could have spent those 30 minutes on the phone with the insurance company to verify that I had insurance. Instead they wait until it was time for me to go back and not give me enough time to verify. Then as I finally got confirmation from the insurance company after being on hold for 18 minutes, they kicked me out telling me to reschedule my appointment. They also allowed another customer to harass me and my daughter about wearing a face mask. We had literally taken 1 step inside, and we were on the way to the counter to get her one when this other patient starts to berate us about her not having a mask. The employees said nothing to her, but it embarrassed my daughter so much that she started crying. Due to them treating me like a liar and allowing another patient to make my daughter cry, we will never be visiting Robins Eye Care again.
The people I spoke with were very accommodating, respectful and patient, I appreciated their help
Dr. Cannon and her staff are simply the best. They are always professional and they get you in and out with the utmost efficiency.My family and I always go to REC, but one year I went to another eye doctor and I regretted it. My eyeglass prescription was poorly made and my contact prescription was a joke. I couldnt even use them. After that experience we decided to always use REC, even after we moved to Florida we drive to Warner Robins for all of our eye care needs.
Very pleased with the Timely, Hospitable and Thorough visit, today. Thanks to the entire staff.
Im impressed. I phoned on a Friday not expecting to get an appointment until one day the following week. No, they wanted me to come on in. Dr. Kansan and all staff that I met were kind and professional. Icing on the cake was that I didnt have to fill out a multitude of sheets, only two!
Awesome Service!!!I am a Hospice Survivor who was diagnosed with PTSD due to critical illnesses.Today, Sept. 20, 2021 is the first time this year that I actually left the house, and I would like to thank Stephanie at Robins Eye Care for her compassionate words of encouragement that made me feel safe. She really made me feel like someone cared.I called the center because I woke up with something floating around in my eye. Dr. Kanaan was so patient, encouraging, and took the time to explain what was going on.As long as Robins Eye Center is in operation, they will be my primary choice for eyecare!Thank all of you for sharing your professionalism, and hospitality during this season of my journey.
My wife and I have been going to Robins Eye Care for a few years now. We are very please with the doctors knowledge and her staff. We are so grateful to have our eyes taken care of through this team.
GREAT STAFF. VERY PATIENT AND PROFESSIONAL. GREAT EXPERIENCE.
I love the personal care from the staff at Dr. Kann. She is very caring and compassionate with her patients. I have been attending her practice since 2009!! Dr. Kann is s very knowledgeable about the eye care.
We love Robins Eyecare! Ive referred friends and family based on the years of great experiences weve had with the staff and Dr. Kannan. From the exam to eye wear selection and fitting and follow-through they are friendly, attentive and professional. The high tech retinal exam doesnt require dilation which is a real plus. Ive always been pleased with prescription accuracy and quality, too.
Brought my 15 yr old son for his first eye exam...and he needed glasses. I took him to Robins Eye Care after my own great experience about a year ago. Same exact treatment...first class. From the outstanding Doctor and staff and their professionalism and kindness, to the gentleman who put the glasses together and fitted him, and finally to the prices that cant be beat, Robins Eye Care is the best eye care center in middle GA by far and I highly recommend to anyone...family, friends, and public.
Ive had an excellent experience with Robins eye care over the years. Dr Kannan and her staff are friendly and professional. Also, I appreciate the detailed explanations when reviewing results of the examination.
As always our annual eye examinations/appointments a breeze. Quick turnarounds and still happy campers going here. Awesome service.
Had painful cyst like bump on bottom eyelid, Dr. Kannann say me immediately and prescribed cream. Staff is always courteous and professional. Dr. Kannan is extremely professional and kind! She makes you feel as if you were the only patient there, spending time and listening to concerns. Would highly recommend Dr. Kannan to Anyone!
Dr. Kannan and her staff has provided outstanding eye care services for me and my family over 10 years. They’re always professional, knowledgeable, and willing to go the extra mile. I highly recommend Robins Eye Care.
We are very pleased with everything from start to finish at Robins Eye Care. The check-in staff is very easy going and kind, and Dr. Kannon has always been thorough and caring, helpful with changes and explaining things with patience. The confidence with which they offer eyewear selections put us at ease. Always a great experience!
Dr Kannan is very knowledgeable doctor. Dr. Kanna gives very thorough eye exam. Dr. Kannan is very friendly and listen intently to her pateints needs. Dr Kannan has been my eye doctor for 3 years and I am very happy to have her as my eye doctor.
Warning to do not use this office. While the Dr is good her front office staff is horrible. We have. Used this Dr for years but no more. I have been called three different times about my insurance. Apparently no one there can read or write. They cannot get it right. When I complained they told me to go elsewhere and hang up on me. Repeat to not go there
Dr. Kannan and staff were very professional and courteous. They were patient when helping me find the perfect frames. They explained everything thoroughly and I can’t thank them enough!
Everyone was super friendly and informative! Was in and out in like 30 minutes including the glasses being made. The woman that helped pick my glasses was extremely personable, loved her!
Great experience. The appointment was super fast for my daughter and me. Dr. Kannan answered all out questions. Her staff was fantastic. They were all super friendly.
I’ve been going here for years and love it. I know they’ll take excellent care of me no matter what’s going on. Dr. Kannan always takes time to figure out what’s going on/what needs to be done and makes you feel comfortable. I’d recommend this place to anyone.
Very welcoming and knowledgeable staff. Covid precautions were enforced and followed by staff and visitors. I have been going to this eye doctor for years and I have NEVER had a bad experience. I highly recommend.
Robins Eye Care has the best team of competent, caring, and courteous team of professionals in the middle Georgia.
The best experience I have ever had, the people there are so nice and friendly. I would recommend them very highly..
Ive been going to Robins Rye Care for the past 15+ years and can honestly say that the service, the caring and the professionalism have been the greatest. Dr. Anitha is the bestest and she cares!
Its always a great experience at Robins Eye Care.
Been going here for years!! The staff and doctor are awesome!! Great service and treats my family and I wonderfully!!
Awesome. Clean, quiet waiting area. On time staff. They found my insurance for me and I received contact lenses the same day. Very patient. Will always go here. Will highly recommend. And thank you.
My family was patients at Robins for over nine years and received excellent service. Unfortunately the new staff that’s there now is very unprofessional, I even asked to speak to the manager and the customer service staff I spoke with refused to allow me to speak to the manager. Dr. Anita is awesome, but due to the unprofessional staff that’s there now I wouldn’t recommend this office.
Dr. Kannan and her staff are wonderful! They provide the best eye care to adults and children. We have been patients here for years, there is no better optometrist.
The staff is very polite and friendly and care about their patients.
I had a wonderful eye exam experience. All of the staff is very friendly, and I don’t have a long wait time. Doctor was very nice and informative. And I got the best pair of new glasses at a really good cost
Dr. Kannan is so personable, knowledge and friendly. Her staff is kind and I always enjoy my experience.
Dr Kannan was very short tempered and rude during my visit. She rushed through the exam and seemed annoyed more than anything by questions I had. Overall an unpleasant experience, would recommend trying one of the other offices in the area.
Great service, friendly staff and great doctor
The staff and the doctor are very caring. The minute I entered to the time I left, I was received warmly. The establishment has state of the art eye testing instruments and the eye doctor is highly competent.
Excellent, professional eye care provided by a caring Optometrist and staff. Our family’s choice for over 20 years!
My whole family goes to Robins eye care and I have only postive things to say... Dr. Kannan was very nice and thorough with our exams. The staff was nice and very helpful. I had been to 2 other eye doctors before finding Robins eye care and Im thankful I have found a great place. :)
Excellent service! Dr. Kannan uses the latest equipment for eye exams that eliminates the need for dilation! The office staff is extremely proficient and knowledgeable! While I was choosing my new frames Dr Kannon stayed with me to ensure the frames were not only the right size but look great! Best service ever!
Call to schedule appointment, female I spoke with was very dry and unconcerned. She told me there weren’t any openings until the middle of January, hung up never got a chance ask any other questions.
Got in pretty quick. New machine to take a good picture of your eyes, so they wont have to be dilated and you dont have to sit and wait, which makes the visit much quicker. Thats the best thing!Everyone was friendly and professional as usual. Ill continue to go there.
Dr. Kannan skilled and knowledgeable doctor. Dr. Kannan does a very thorough eye exam and has helped me quite often over the years with different eye problems and questions. Dr. Kannan staff is very friendly and helpful. I have recommended people to Dr Kannan and I will continue recommend people to her.
Ive always had a great experience with Robins Eye Care. The care I receive is superb. Im very pleased with them and recommend them for all your optical needs.
Staff was nice as well as the doctor. She was very knowledgeable and gave me good advice. My glasses were priced very reasonable.
I absolutely love Robins Eye. Dr Anitha Kannan is wonderful. She listens to your concerns and provides you with a honest assessment. She even knows your kids name and is truly interested in their future.
Im always nervous going to the eye doctors only been wearing glasses for 2yrs. Robins Eye Care made it comfortable and less nervous. Although, today was the day to try contact lenses! I was able to get one out and back in within less than 10 mins. Now, tonight Im struggling to get them out taking an hour...lol. Each day will get better, I really need them to work I hate wearing glasses! I got this!👍
Robins Eye Care is the best! The staff is courteous and professional. Dr. Kannan is very knowledgeable, and attentive to patient needs.
Ive been coming to Robins Eye Care for over 12 years now and always recieve the best service, Dr. Anitha Kannan is awesome, and her staff is as well.
GREAT PERSONEL, GREAT DOCTOREXCELLANT CUSTOMER SERVICE, THE BEST IN GEORGIA
I have been going to Robins Eye Care and seeing Dr. Kannon since 2010. Very professional and friendly staff, thoroughly explained everything in detail as to the tests and results. Would highly reccomend Dr. Kannon to everyone.
Great Friendly Service, new updated equipment (no need for dilated eye exam); clean and spacious, conveniently located, easy process of registration, quick check out!
If You Are Looking for an Eye Doctor, look no futher🌟🌟🌟🌟🌟This is one of the best, pleasant professional Doctorsaid Office I have visited. I have been going here for years & do not plan on changing. Dr.Anitha Kannan is amazing. She explains things to me as well as the workers in the office. Everyone are so friendly. I love going to Dr. Anitha Kannan. She is the Best & I highly recommend her. You will not be disappointed. I will also Post this recommendation on my neighborhood website that is connected to about 10 other neighborhoods as well as our neighborhood website that is just for our residents. I told my best friend about her & she scheduled her appointment the same day🤗Linda Arrington
Excellent service, very friendly and attentive to customer
I had an issue with my eye and the office was able to work me in same day. The Dr. Seemed to care said to call if I had issues and mentioned even if she was off she could be contacted. I really appreciated that.
I have gone to Robins Eye Care for several check ups in the past and have had great experiences! The staff is very friendly and caring, and what I like best is that they always go above and beyond for you when possible. They really do aim to please. I definitely recommend them!
Does not stand behind service. My wife had a complaint about the glare with her glasses and about floaters. They tried to charge a copay and use our medical insurance rather than just do a traditional eye dilation instead of using a machine. We have used other optometrists and had to have re-exams, but we’re never asked to use our medical insurance for that service. Sounds like double-dipping to me! After arguing the insurance issue, was met with a very poor attitude by the receptionist. Fortunately, we did receive a full refund for the glasses. I cannot give this business a good recommendation to anyone.
Very friendly staff. I didn’t have to wait long after arrival. Professional eye doctors. Good experience!
Robins Eye Care has been my primary eye care place for over a year now and Im very happy with everything. The people here are wonderful! So nice and efficient with my appointments.
Wonderful, caring doctor! I have been going to her for a long time and would highly recommend her!
Been going there for some years! Always been great and the doctor cares about her patients! I know that for a fact! Lol! Staff makes sure youre taken care of. Always feel welcome! I love this place!
Ive been attending Robins Eye Care for several years. My prescription is a challenging one yet Dr Kannan always has me seeing clearly! I couldnt be happier with the eye care and I always find the staff helpful and friendly. I highly recommend a visit to Robins Eye Care.
I am a new patient and had a great experience. The staff was friendly and the doctor was very knowledgeable
Absolutely love these people. They are always friendly, fast, and professional.We were on our way out of state and my daughter lost her glasses. They took care of her and got her frames same day. I really appreciate how far out of their way theyll go for their customers.They also accept our Tri-Care Prime, for all the military families out there.
This place is great! The staff is always polite and professional. They are very helpful and offer great eye care. I would definitely recommend this place.
Very friendly. We had been out of town for 5 years and going back was like seeing family. They remembered us and even had our old charts. So great experience I will always recommend them.!!!
I appreciate the warm and kind atmosphere as well as the empathy the staff exhibits. I am terribly nearsighted, age has generously given me farsightedness, I also have astigmatism, & an unstable cornea... Dr. Kannan and her staff help me laugh, bring me a bit of joy, and help me to see. All of this is wonderful and I am very grateful.
We love this Eye Care establishment.we always use Robins Eye Care.we love the staff.
Dr. Kannan and her staff are awesome! Dr. Kannan is the consummate caring professional. She takes the time to really explain things in great detail. Im so glad that my last provider didnt accept my new insurance and I found Dr. Kannan.
Everyone was very professional & answered my questions throughly! I love Robins Eye Care & I love my new glasses!!
Robins Eye Care is a local business that I, without any hesitation, recommend to people I know in need of new glasses or contact lenses. They have a nice selection to choose from and the staff members here are very pleasant.
Dr. Kannan is amazing! She is patient and caring with adults and children alike. I would highly recommend her.
We always receive timely, professional service here. We trust Dr. Kannan so much that we bring her the whole family! Her staff are so friendly and courteous that it is just a pleasant experience overall!
I always look forward to seeing Dr. Kannon. She takes her time and is very thorough. I never feel rushed and her staff is always kind & helpful.
Despite covid-19 concerns my visit was handled exceptionally well. Dr. Kannan and her staff were very pleasant and deserve the 5 star rating.
I have been a customer of Robins Eye Care for 14 years. I have always had world class customer service and when I have an emergency with my eye they are on top of it immediately. The BEST place in Warner Robins.
Dr Anitha Kannan and her staff are excepional. She has been our families optometrist for over 10 years. They are very personable and provide the best optical services at the highest standard of excellence. We truly thank them for their outstanding service to their patients and our community. Steve W
Extremely friendly staff with professional service.
My visit Robins Eye Care was great and the staff is wonderful. Now my eye DR was in point she dont only care about your eyes she care for you a the person you are and wants the best for all her clients
I havent been going to Robins Eye Care very long but one thing that Ive noticed is that Ive had to wait a pretty long time to see the actually doctor when I go there. However, when you do see the doctor, she really takes her time and goes through everything with you which I appreciate. I personally think it makes up for the wait time.
Robins eye care is first rate with customer care and service. Everytime we go there it is always a pleasant experience. Awesome!
I have been a patient at Robins Eye Care for about a year and a half. The staff here are all very friendly, polite and fast. One employee in particular, Jesse Alexander, is very efficient and knowledgeable
Dr Kannan and her staff have always been thorough in checking my vision. I received appropriate care and new glasses when needed. They are a wonderful team.
Ive never had a bad experience at Robins Eye Care. Theyre good with my children as well. I have a special needs child that they are very good with. I dont want to change anything if it isnt broken.
I never have a problem here, its all good. I am comfortable every visit, and I like my doctor a lot. She is knowledgeable, and tells me how to take care of myself and my eyes after the visits are over.
Had a great experience, everyone was very nice and professionally. Dr. Kannan took her time to explain every detail of the exam. I was very pleased.
A most pleasant experience with everyone here on every visit. They are professional, friendly and family oriented.
I wished I had read the reviews first. The doctor was nice but her staff. RUDE RUDE RUDE RUDE. Desperate for a pair of glasses as I broke my normal pair. After glasses did not come in by the time I was told, staff member told me I did not need to call as they would call me. Then I waited another two days and ended up calling again and was told oh yes theyve been here. Where was the phone call.Sign at front counter says BE NICE OR LEAVE Well Im going to take their advice and be like Jack and hit the road and I aint never coming back.
This place is a joke!!!! I took my daughter here and had her yearly eye exam. I was told that my daughters vision was ALMOST 20/20 and she was fine and didn’t really need glasses but she could try them if she wanted but yet my daughter complains that her vision is blurry and the dr tells me my daughter is lying about her vision being blurry. So after arguing with the dr she ended it with well I’ve been doing this for years.. well I got a second opinion come to find out my daughter is near sided and needed glasses. I would not recommend this lady to anybody. I only gave one star so I could write a review but I really give her zero stars.
Very unprofessional. I drove an hour and a half for my appointment and the lady at the front tells me they can’t see me for no reason. She was also very rude !
Absolutely awful experience. Dr. Kannan prescribed me contacts that were the wrong size for my eyes - leading to months of pain, corneal ulcers, and boxes of contacts I can no longer use. Their services are very, very expensive and they charged a ton for poorly built glasses that are looking dingy and almost falling apart months later. I would never trust this place with my eyes again. BEWARE
The staff and doctor are all very friendly and they are always available to you if you ever have any questions. Also, the service is fast and easy. It is just a wonderful, caring office!
Very friendly very nice and professional they got me worked in the day after a holiday which is wonderful considering my eye was messed up.
The optical store is full of wonderful people. Patty knows exactly what I need to help frame my face correctly. She always help me find the best options for me. There hasnt been a time that I have went in there that I havent felt welcomed.
I visited Dr. Kannans at Robins Eye Care for the first time and Im very glad I did. I had a great experience with them. The staff was very caring and friendly.
Worst follow up I’ve ever experienced. Person(s) answering the phone lack knowledge/experience , just rude. I was shocked at the lazy, incompetent manner.
2014 was my first time experience with Robins Eye Care and it was excellent. But, I had an unpleasant experience with scheduling my children much needed annual exam for 2015.Robins Eye Care staff schedule appointments based on the person insurance carrier. For example, I am insured with Blue Cross Blue Shield of Georgia. Therefore, I can call during business hours and get the next available appointment. Whereas, if you are insured with any Medicaid programs; you have to call weekly to attempt to schedule an appointment. Its very heart breaking to know that my children weren’t seen by Robins Eye Care center for 2015 because of their insurance carrier. The Medicaid patients are second to the non-Medicaid patients. Therefore, if I have to be second to your services, I don’t want your services.
Ive been a patient here for over three years. They are always quick, I have never waited more than ten minutes to be seen by the doctor. I honestly dont even mind waiting, because the staff is so friendly. They all laugh and joke with me while I wait, I have never had a bad experience here.
Always very pleased with the staff and Dr. Kannan. We have been patients with this office for seven years and never had a bad experience.
Dont waste your time and MONEY!! -THIS PLACE IS A JOKE!Terrible Experience for me and my Husband! We were Both given INCORRECT PRESCRIPTIONS That made us BOTH DIZZY AND NAUSEOUS!! The Woman Optometrist would NOT Correct or Stand Behind their Service or Lack of Service!!They were too Busy with the 1 Girl that fits you for glasses to Help and there was a long wait and a lot of Excuses!! They had NO Descent Glasses .to Chose from. We Both had to Pay for Another Exam at a Different Eye Center to get the Correct Prescription that We should have Gotten at Robins Eye Care.. They should Re name it Robins We Dont Care Center!!
I had a wonderful experience with Robins Eye Care , the girls are so professional and kind , they took very good care of me today , and Dr Kannan was wonderful and so professional , I will tell all my friends and neighbors what a great safe place Robins Eye Care is and I will continue to see them for all my eye care needs 😚
Great Staff great help quick in and out
Great office to purchase your new updated frames with a improved prescription! The Dr and her office team are greatly appreciated.
Very professional, patient, polite, love my eye doctor. Dr. Kannan.
My visit was fantastic, super nice staff/doc, in an out. I would recommend Robins Eye Care to anyone needing to see an eye doctor.
Did not like having to wear mask But otherwise everything was fine
Doctor and staff were very friendly and accommodating. Doctor especially was genuinely interested in my 7 yr old sons problem eyes and gave me some of the best advice Ive recd yet.
I’ve been using robins eye care for 12 years and I love Dr K and her staff! Super nice and I love the ladies who take the time to blow me pick out frames!!!!
Professional and courteous. No wait time and exam was better with new machine...no dilating needed. Very pleasant experience.
R.E.C. has been caring for me & my families eyes for over a decade. I HIGHLY... recommend them to be responsible for your familys, also. Theyre very professional, courteous & sympathetic to our every need.
They was truly amazing they took the time to help me find the right frames that fits my personality and very professional. They had me in and out in no time also was very professional in answering my questions
The whole staff is great. I really look forward to going when I have appointment here. They make your appointment enjoyable.
Best Eye Care in Warner Robins, I wouldnt even think about going anywhere else.
I had great experience.nice people excellent service.
The environment is clean safe friendly professional I have all confidence in my doctor knowledge and physical care of my eyes I am well pleased
I love the office and the staff at Robins Eye Care! Dr. Kannan is my absolute favorite! She is very knowledgeable and because of her I now am also educated.
Robins Eye Care has friendly staff that are very flexible. I can always get an appointment scheduled and I have never been turned away or made to wait by their employees.
Everyone in the office is very friendly and I never have to wait very long to be seen. If my appointment is at 9:30 Im being seen by then at the latest.
This place will rip you off, the moment they knew I was trying to get my frames at a another place,they over charged my insurance so that I couldnt use my limit any ware else and then over charged me for contacts. She charged me more this time because I was not getting my glasses from them. I will never ever come back here again.Even other places stated that a lot of people stopped going there because of the same issue.
Always professional. Great staff and comfortable office. Never had a problem and been taking my family of 8 there for many years. Great for all ages.
Total reviews rating 4.8
199 Reviews for Robins Eye Care 2023:
Review №1
2022-08-29It was my first visit to Robins Eye Care, so I was asked to fill out new patient paper work. This was not a problem for me. In fact, I was expecting it. But as part of the paperwork, I was asked to sign a statement saying I received or was made available to me their privacy policy. I did not sign this statement, because to my knowledge I did not receive a copy of their privacy policy nor was it made available to me. I turned in my paper work. Later, the receptionist asked me to sign the privacy policy statement on the form. I told her the reason why I didnt sign it, and she told me that they would find their privacy policy for me. She informed another employee about my refusal to sign, and that person told me that the statement was right there on the form above where I was to sign. I told her that that was not their privacy policy, but their financial policy. Really, Robins Eye Care, this is part of your standard procedure for new patients and you dont even know what you are asking your patients to sign!!??!! Well, as it turns out, someone finally did find the privacy policy statement. It was laminated to the clipboard that was given to me. Okay, I was an idiot to have not notice it, I suppose, but it was underneath the two forms that I was asked to fill out, and who looks at the clipboard or anything laminated to it? Couldnt they have informed me, as part of the paperwork drill, to please read their privacy policy laminated to their clipboard? Oh wait, THEY didnt even know it was there. I will say, however, that the technicians who took the initial measurements of my eyes and Dr. Kannan were very professional. Although, I was surprise that I was not given the option of having my eyes dilated and photographed. I was just put in front of a special camera that took a wider view of my retinas. I hope that my insurance covers the entire cost of the visit (minus any co-pay). If not, I will be updating my review and giving Robins Eye Care a lower score. Stay tuned.
Review №2
2022-09-08The staff and Dr. Kannan are ALWAYS professional and very pleasant. From the moment you walk in you feel comfortable, treated with respect, kindness and in an efficient manner. The exams run smooth and quickly, while Dr.K. answers ANY questions or concerns you may have, she explains everything in detail leaving one feeling informed and knowledgeable of the procedures that took place. I often recommend Robins Eye Care to friends.
Review №3
2022-08-30I have been going to Dr Kanan for many years. She is very thorough and always ensures your questions are answered. The ladies at the front desk are very pleasant and helpful. Dr. Kanan also has a mask policy which I am grateful for. She has to spend all day in peoples faces and the fact she wants to keep everyone safe and healthy is appreciated. I would highly recommend to anyone!
Review №4
2022-08-02My son came in to get an eye exam. On the day of the eye exam, I called Robins eye care and told them that he was a college student and just needed the eye exam and we would be coming back together to pick out glasses the next day. When we came back in the next day, the two employees seemed very busy and did not seem to have time to help us with anything. There were no other customers in the store that I could see. All I really wanted was to get a copy of Noah‘s eye exam results. We looked around at frames and did not see any to our liking. I asked the woman at the front desk several times for a copy of the results of my son’s eye exam. She seemed to have no idea how to perform this. Eventually, after several requests, she went to the back, printed out a document, and brought it back out to me. She would not allow me to have the copy that she printed out, so I asked her if I could see it for a minute, and I took a picture of it.After spending a good 35 minutes in the store without anyone able to help us, we decided to take the results of the eye exam and go elsewhere to look at glasses.Upon taking this prescription elsewhere, I was told that this prescription shows that my son is blind in one eye. That is absolutely not the case. At this point, I have zero confidence that this exam was done with any fidelity.I also had an eye appointment scheduled for August 2 for myself. I received a call during the day of August 1 asking me to call back and verify my appointment that I had made a month earlier. The call was made at 10 AM in the morning and the deadline given to me was 3 PM to return the call. As a high school teacher on the first day of school, this was an impossibility. Between the hours of eight and three, I barely have time to go to the restroom or even look at my phone, much less make a phone call. I did not get to listen to this voicemail until after 3 o’clock. Therefore, I assumed that the appointment I had been waiting a month for was being canceled. This seems rather extreme to me. I called this morning and left a message letting the employees know that many people are unable to return calls with such immediacy during their workday. I let them know that they could go ahead and cancel my eye exam and that I would not be back. I cannot express fully enough how displeased I was and am with my experience. I do not know the name of the woman who waited on us, but I do know that we attempted to speak to both employees and neither one seem to have time to work with us.
Review №5
2022-08-17Warning ⚠️ Will not see you unless you wear a face mask! Absolutely absurd. No mention of this when I called to schedule an appointment. Upon appointment confirmation after I’ve had this scheduled for a while now, this is when they choose to mention their policy. Ridiculous, ineffective, and unnecessary. Canceled my appointment and look forward to being seen elsewhere. ✌🏻
Review №6
2022-07-07I’ve been going to Robins Eye Care for 8 years now! I am always happy with them. Dr. Kannan and staff are very nice. They also accept my eye insurance. I recommend them to anybody!
Review №7
2022-06-03Dr. Kannan is the best!!! If it wasn’t for her my torn retina probably would have gone unnoticed and I would have lost my eyesight. She made sure I was seen the same day by a retina specialist and thank goodness I was. He lasered the tear that day and I’m on to the healing process. Her staff is very friendly and helpful and very patient with me as I was trying to pick out a pair of glasses. I would recommend seeing her you won’t be disappointed.
Review №8
2022-08-25Dr Kannen and her ladies are very pleasant, courteous and professional. Dr Kannens examination is always very thorough and Shes been taking care of our eyes for more than 20 years. We wouldnt consider going anywhere else.
Review №9
2022-06-29Excellent staff and professional service. Organized and efficient with no long wait. Dr. Anitha Kannan is very thorough and clearly takes pride in her work. Lisa goes above and beyond to assist with finding the perfect frames, etc.Overall great experience!!
Review №10
2022-08-19Second to none. Ive been using Robins eye care for years. My reason you are treated as family. Ive been seen at my appointment time no waiting. Dr Knnan and her team provide outstanding service an would recommend Robins eye care to anyone needing eye care.