Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (40)
Just ordered four “Brown Jordan“ chaises. I wanted something that looked good, was good quality, but not have to bother with cushions and weather. The sales person was SO patient and honest. They gave me so much detail and explained the differences between different styles and brands. We are super happy!
Awesome selection, great customer service. Traveled an hour here for snow gear and was pleasantly surprised!!
After construction on a new outdoor living area, it came time for the furniture. We searched for quality items that were budget friendly and were so lucky to find Rocky Mountain Patio Furniture. This is truly a mom and pops family owned business. Selena was a fabulous help through the entire process. She knows her products well and was able to steer us in the right direction on the fabric choice for beauty and durability. Drew did a fantastic job with delivery and set-up and it is obvious that customer service is their primary goal. The service doesnt stop after the sale. We did have a piece that didnt really work in our space and Selena went the extra mile to help us find the perfect chairs. There is one thing certain, we will need more furniture to complete our project, and we will look nowhere else. The folks at Rock Mountain have earned our business for life!Larry & Shannon
Rocky Mountain Ski and Board is hands down the best ski shop in Atlanta with the best prices you can find! It’s a family owned business that goes above and beyond for its customers. I was blown away by how easy they made shopping for my four children that are first time skiers. The staff was so knowledgeable about every brand (and they literally have every brand) and knew exactly what brand would fit my tall and thin 12 year old daughter. Rocky Mountain even had suggestions my special needs daughter’s sensory issues. They really made a point to give me their time and attention and were more likely to tell me that I didn’t need something rather than racking up the bill. To top it all off, they made me smile and laugh the entire time! I might plan more ski trips this year just so that I have a reason to go spend more time at this wonderful store! If you haven’t stopped by Rocky Mountain Ski and Board, do yourselves a favor and go! You’ll be planning your next visit as soon as you walk out the door! Thank you, Rocky Mountain for being a top notch establishment. You are simply the best around!
Had a great selection of ski boots. Patrick was very knowledgeable on the different brands and how they fit different types of feet. I got a great deal on a solid pair of boots!
My experience with this store had to be the worst ever. There were so many warning signs. While the quality of outdoor furniture they have is decent, the customer service is beyond poor. While paying for our teak pieces, we noticed we were being undercharged over $1000. When we brought this to their attention, we didnt even receive a thank you. Because we wanted the furniture asap, we were told we could order only from select fabrics and wed receive within 10 days. A month later, we had to call there multiple times to get an update. The chairs were then delivered without the cushions! Again, no Im sorry. We had to go pick them up, no offer of delivery. When we expressed our disappointment with the entire experience, the owner was outright dismissive, rude and completely unprofessional. He accused my husband of yelling at him while talking outside over traffic. The owner wouldnt even shake my husbands hand upon leaving. This store has no class and no clue about customer service. I regret having spent any time here and giving them our money. A total disgrace to Atlanta! No wonder they are not BBB accredited.
They were relatively busy when I arrived, but every worker there made a point to help in every aspect of what I was shopping for and made sure to point me to the experts of each item I was looking for. Extremely organized, great prices, and very knowledgeable staff. I was very impressed and will certainly be returning and referring others!
I called & asked what they had in stock for sectionals. A nice lady told me a couple of brands to look at online. When I called back to request a quote for one of the pieces, a man picked up the phone. When I told him exactly what the nice lady told me, he rudely responded Okay so but what do you want? I repeated what she told me (because what else could I say?). He again rudely responded this time saying Okay wellllllllll keep going because theres tons of models! with an annoyed scoff. I mean wow.... just an awful experience!
We purchased furniture here over the 4th of July weekend. Even though they were really busy everyone was extremely helpful and knowledgeable. We wanted a set that could be delivered immediately because we had company coming into town. They were able to deliver it the next day!! Love our new furniture!!!
We were in search of a outdoor glass top table clips. To secure the glass again the ridge of a wrought iron table. Rocky Mountain is a upscale luxury patio furniture place. Think really nice, not for your brother and his 3 kids ! More the Southern Living Look with teak sand expensive outdoor lighting . They didnt have the packet of clips that we needed. But, whoa ! Customer service ! They went online to a zillion part store and started combing thru all of the clips to find something we could use. Perhaps not just like the one we had, but something to do the trick. We were unable to find the part, but I left there knowing, I could send a n photo of the clip and table top, and the could find a substitute. They certainly didnt need to spend 20 minutes, looking online, but if I ever need to buy some beautiful patio furniture or patio lanterns, I know where to go ! Or, I could refer a client to them. What nice ladies at Rocky Mountain !Superior Service ♡.
I had a very good experience with Rocky buying my first patio set for my new home. They had a great selection of furniture and the staff member who helped me was very patient and helpful. I am so pleased with the final turnout of my patio and will definitely be going back to this store again. Great service and great quality.
Not only do they sell furniture, but they help you with snowboards and skis! The people working there really know what their talking about and help fit you to your board. I keep going back, they even hold your boards for you during the off-season.
Huge selection! All the furniture is very nice. Staff said they were not on commission and didnt try to sell me anything I didnt need, infact they talked me out of buying too much. Said you can always add more later. really felt comfortable with their help.
This patio furniture store is so convenient and has employees that must have years of experience to help you with you choices. It is in Sandy Springs just inside the perimeter on Roswell Road NE, and the selection cant be beat. From furniture with cushions, to sling to teak and other outdoor woods, there are most of the brands Ive heard of and then some! Brown Jordan, Ebel, Lane Venture, Jensen Leisure, Kingsley Bate, Tropitone, Summer Classics and Tucci patio umbrellas, just to name a few. This is a must see store, and the employees are helpful and extremely knowledgeable. They offer a delivery service that includes assembly, placement and even disposal of empty cartons.
What a nice store. A very nice store to visit anyways. The staff is very friendly and knowledgeable. They have all the good brands. Everything you need under one roof. My go to store from here on.
The customer service experience I received from Ellen was excellent. She helped me as soon as I walked in and I was able to find exactly what I needed in my price range.
We drove all the way from Macon Ga with every intention of buying a lot of patio furniture from this store. From the minute we walked in they stalked us relentless!!!! Needless to say we walked out because we couldn’t even look in peace. I hate stores that do that to you. Guess what you got no commission from us!!!!
Everybody was extremely helpful and helped me get everything I needed. Very nice staff couldn’t have been better.
Shopped around for upscale patio furniture and was glad I checked them out. Higher quality than RH and service was fantastic! Delivery was fast and professional.
Ok it like there worried about you stealing the place. And come in after a hard in the barn mud. And they really look At you like your crazy. If not for the great. Guys in the ski shop. All would be lost. So thank s to those guys. And a good invotory. It s nice to have such a place here. So lighten. Up.
I highly recommend this shop! The employees are very knowledgeable and the service is great.
Scam or at the very least a bait and switch. We wanted to buy patio chairs they had on their website, but when we called we were told that they would have to charge us a much higher price.
Great products and fast service. Thanks Randi & Joel!
This place ships like in seconds literally!! Great service and support. Items arrived FAST for free ship as well. Will be coming back for future orders!!
Amazing staff helped me from the second I entered the door until I was rang up at the desk. Would recommend to anyone going on their first ski trip to stop in here first.
Fantastic quality and selection. Buying patio furniture can be confusing and overwhelming but the staff made it easy and affordable.
Great selection of winter sports gear and apparel in all price ranges
Great selection and nice people to work with.
Great inventory selection and very helpful staff!
Knowledgable staff
4.5 (40 comments)
Review №1
2022-01-12I have been a customer for over 25 years and have always found the service at Rocky Mountain Ski Shop amazing. Just the other day I stopped by to buy a friend a pair of ski gloves and Lisa helped me. I was looking for a certain brand and she shared her good experience with that brand and the type she had purchased. While the store didn’t have them, she offered to order them for me. I love that their team shares their knowledge and provides an amazing experience. I am a loyal customer.
Review №2
2022-01-13VERY glad I came. great shop. excellent selection. helpful/knowledgeable staff. will come again.Best glove selection. Ill emphasize the boot dept( the gentleman was engaging and on point). went to Peter Glenn before. no comparison.
Review №3
2022-07-07We spent a fair amount of money on patio umbrella. After delivery we realized we needed a larger umbrella as the one we bought did not provide sufficient shade. Within the same week of delivery, I requested if it was possible to return the item and instead buy a larger more expensive item (we were even willing to pay a restocking fee). The sales person called back saying the owner refused to take it back. However if we were still interested in the larger one, we could simply buy another one. That in itself is bad service and it would have been good to know they have a no exchange policy ahead of time.But the part that was really bad service was the customer service. As soon as the sales person found out I was not interested in buying another umbrella, she hung up on me while I was still talking. They have good quality material but there are plenty other stores that will provide a much better service when you are spending thousands.
Review №4
2021-11-18Fantastic ski shop. Patrick helped us find the perfect set of boots for my wife. He took the time to listen to her and helped her get a super comfortable set of boots. Their selection was excellent and prices are competitive. Highly recommended!
Review №5
2021-12-30Love this place! Matt in the shop always takes care of my board and Selena is cool and helpful! Quality products for competitive prices. Snowboard guy knows his stuff as well, great place to get advice, gear, and find what’s right for you.
Review №6
2022-02-06Excellent service. Friendly and knowledgeable - would highly recommend for guidance on skis, boots and boot fitting.
Review №7
2022-02-19Service was great, Keith was very good and knowledgeable. Went for ski boots, we will be back for more.
Review №8
2020-01-14Excellent service and selection! Randi was extremely helpful when we arrived to outfit our family of 7 for our ski trip. She was thoughtful to consider that our children are still growing and recommended items that would hopefully cover 2 ski seasons. All of the staff were knowledgeable and made the process super easy. We cant wait to return to purchase additional items in the future!
Review №9
2020-07-12Just bought our patio sofa and swivel recliner. We stopped here a few weeks ago, fell in love with a specific set. It was more than our budget, so we continued to shop in EVERY.OTHER.PLACE.IMAGINABLE. Nothing was as comfortable or as well-made. These guys clearly know their business and stock great quality at a fair price. We returned today and the staff was so helpful. We couldn’t leave without buying a set. I can hardly wait for delivery this week! If you need a great patio set at a fair price and advice from experts in a zero-pressure environment, then make your way to Rocky Mountain Ski & Patio
Review №10
2021-12-29Super awesome and patient. Didn’t know what to expect or what I needed as a first time skier, but they were extremely helpful and had a lot to choose from.