Ross Dress for Less in Columbus
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Columbus, Muscogee County, Georgia, US
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Site: http://www.rossstores.com/
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–11PM
- Saturday:9AM–11PM
- Sunday:10AM–10PM
Ross Dress for Less in other cities:
Horrible place!!! I love Ross and love shopping here but I’ll never come back to this location. After being sold a broken stool, I tried to exchange it. Unfortunately, I bought the last one. The manager refused to give me store credit for the full amount although the pricing and tag was still attached, I just didn’t have the receipt. She refused to help me and offered me $4.00 on a $30.00 buy!!! Did I mention the sold me a broken stool. Had I known it was broken before my purchase I wouldn’t have bought it. Shameful!!! They lost a great customer.
I always enjoy shopping at Ross. The prices are hard to beat and I can always find something there that suits my needs whether its clothes, shoes, cookware, household items, and even personal care products. The store is always organized and easy to navigate. Staff is generally friendly. Lines to checkout can be long depending on the time of the day! This is a popular store with about 3 registers so expect a wait at the end of your shopping spree at high volume times. Other than that one gripe I really recommend giving Ross a try if you havent been. 4/5
What happened to their selection? This used to be my go to. Within the last year I might have purchased 1 item, if that. Clothing selection has been very weak, shoe selection weak, size selection weak. Are they clean and organized for a Ross, for sure. If something changes when I go back so will my review
Whenever I am in the area, I always stop at this Ross. This Ross is located in a plaza with several other stores in the heart of Columbus. The employees here are extremely nice and the store is spacey. It has merchandise, but is not clogged with so many racks that you can barely push a cart through it. I shopped and purchased items from kids and housewares. Both departments had nice items at an inexpensive prices.
Bought a perfume at this location. I wasn’t allowed to smell the perfume before buying it and clerk DID NOT say that once you opened the box a refund or store credit wasn’t going to be issued. I smelled the perfume outside the store (Im pretty sure security cameras saw me opening the box to smell the essence) and it was bad. Came back right away inside the store to claim a refund or credit they refused to help me. The manager, Maria Theresa was very unhelpful and rude, and constantly cutting me off while I was talking, she really has bad customer service skills. She refused to exchange/give me a store credit or issue a refund. This was a really bad experience at this location.
Yeah. Its cheap, and I keep going back. Unfortunately, the selection is poor compared to many other Ross stores Ive visited. The employees are always gossiping, complaining, or on their phones and rarely can answer your questions.The nicest person in the store is usually the theft prevention guy. If you dont mind a lower than average selection, and less than helpful employees that is typical in the this town anyway. This store might be ok for you.
When Im shopping at Ross its sometimes the luck of the draw. I love those bargains but at times they never have enough children clothes and shoes to shop from. Especially boys! The lines are always long and the way they check customers out its like they treat like you donr matter. They call for the next customer before you can get your receipt and leave. Treat me like I matter. I along with others are the reasons the store exists. Treat me like I matter and not like a number.
This is one of my favorite stores to shop bcos I can usually find nice clothes and shoes my size at discounted prices. I know this is a discount store but the young ladies in this particular store acted as if I was more of a bother than a customer who spend quite a bit of money on each visit (more than I should) I am in customer service so I do understand having a bad day but no one likes to think they are a bother when they are actually the reason why you are employed. Discount does not negate courtesy. I will continue to shop there bcos I love shopping on sale but I feel everyone should be treated with common courtesy and respect. My clerks focus seem to be that she do as little as possible and calling for help. Oh well every experience cant be a Chick-fil-A experience but we should all strive for it.
Saw an employee picking up and slamming toys into the floor while she was trying to put new stuff in the toy section. We were trying to look at the toys and I guess we were in her way because she stood uncomfortably close to me until I moved out of the way. She couldnt even say excuse me. I wouldnt advise buying any of the doll sets or whatever it was on the end cap because they are probably all smashed by now.
OK This is a discount store. The selection is great and the prices greater. If you are a power shopper (you know who you are), this is the place for you.The selection is so vast that you need to be able to focus (fast and furiously) and home in on what you are looking for.
Total reviews rating 4.2
199 Reviews for Ross Dress for Less 2023:
Review №1
2022-01-20Found everything we needed to get my new Relax room ready! Can always find what u need at this place..still working on it but was a great start...
Review №2
2022-04-20I wish I had the cashiers name! Im 70 years old, believe me, this young lady was very infectious, bubbly, courteous, personable, polite, AND professional. Not many people have all those qualities. Ross Dress for Less is fortunate to have this person. I was visiting from Avon Park Florida. We have some very nice people at our store, but this lady is exceptionally gifted. (Or perhaps I brought out the best in her lol)Sincerely,Terrie Lee Detore
Review №3
2022-05-29At the last minute I needed an outfit to wear to a wedding. I didnt have what I needed to wear with another outfit that I had bought. So I went to Ross and found this beautiful outfit so I found this lovely pants suit at Ross and my shoes $35
Review №4
2022-05-21They have awesome prices. The options for plus size is a little limited but we still found what we needed.
Review №5
2022-05-09Great store. Lots of promotions and great prices in almost every item in the store.Furniture, clothing, shoes, etc.
Review №6
2021-12-13Been shopping here for years I just love how quickly the service is they get you checked out and out of there, never had a problem with returns or refunds. They never give negative attitudes because you had to return an item like other retailers does. Keep up the excellent work and I will always be a loyal customer 😊
Review №7
2022-05-07Shopping was good until my daughter had to use that filty restroom!!! Then have the nerves to have it locked 🔒 🙄
Review №8
2021-06-27The selection is fine, but I left without a purchase (on principal) after hearing a manager berate an employee for checking their schedule on an off day. They were near the fitting room and I could hear the manager AISLES over. Absolutely unprofessional. Not somewhere I want to spend money if that how management sees as an appropriate way to treat employees. Definitely something that should have been taken care of in the managers office, in private.
Review №9
2022-03-23I can always find me a nice dress at a reasonable price.
Review №10
2021-10-23It was all messy, and things like lipstick for 4$ was boxed up like someone was gonna steal that. The clothes are cropped like a bra and it very 2018. Kohls is right across and i didnt even last 3 minutes in ross before i went to kohls, no competition kohls is better.