In-store shopping
Yes
Ross Dress for Less in Decatur
Categories
Location on the map
Decatur, DeKalb County, Georgia, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 404-373-1874
Site: http://www.rossstores.com/
Site: http://www.rossstores.com/
Opening hours
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–11PM
- Saturday:9AM–11PM
- Sunday:10AM–10PM
Ross Dress for Less in other cities:
Comments (199)
Bunch of items at a good price but its overly crowded
I love this location great staff.
This is the worst experience! The line is wrapped around the corner, no managers are here to address this and I definitely won’t be back! Horrible!!!!!
Very good selection ; restocking was on point 👌
Decent clothes at decent prices. Some seasons have better selection of clothes than others. I bought a lot of really cute tops, bottoms, and shoes early Summer, but I wasnt that impressed with the selection today. But Im always looking for unique pieces that stand out from all of the normal items. This is the best Ross location imo and my 1st go to place when looking for something specific.
Excellent Location for Decor Items .
Very good selection of clothes . The service was outstanding.
Its ROSS. One of my favorite stores to shop at.
I was pleased with my visit
It was good but I couldnt find anything for me ,plus the price seemed to be little high.
Customer service was amazing. The best Ive seen at a Ross anywhere. The sizes were actually organized and the place seemed well kept. Ill definitely return to this Ross.
Good prices. Not crowded
They were very helpful and quick (plus I met a lovely little girl who helped me pick lol)
Helpful staff, lacking professionalism. The racks were nearly bare and lacking any variety. If you like the hunt, there’s not much to sift through here.
Love me some Ross!! Found so many perfect Christmas gifts today with so much to choose from. Everything is priced great but just wish theyd work on their customer service skills. Cashier not so friendly nor attentive. So...only 4 stars.
Staff was friendly and helpful. Stress-free shopping. Excellent quality items.
I love this location. I am always able to find the best Betsy Johnson handbags and other great finds. The staff has always been friendly and professional even during the holidays then things are extremely stressful in retail sales. Convenient location in Decatur.
I need a skirt or pants to wear to a funeral. The Ross near me had a selection to chose from.
Very short supplies. Empty shelves. This place always used to be full of name brand merchandise with great prices but now looks desserted
Always able to find something here and spend a little. Great for gifts too!
My daughter and I stop by this Ross yesterday, I found 4 beautiful summer shirts. We always go up north, because thats where all the good deals are. Go all the time, love their summer ware. Check them out, u will fine some nice deals and seals! God bless! Enjoy your day today!😎❤0p
Great experience good merchandise good prices an great customer service
Awesome clothes.
Costumer sarvice is very rude the manager she’s so bed behavior she’s talking and reply not good behavior 1 star also west
They didnt have the selection I wanted... Other Ross stores in the region are way better...
I enjoyed my shopping experience- the customer service was very pleasant! Will be back soon to shop again.
One of my favorite stores !!We are delivering in your are now plus we are available on Saturday’s in Lithonia on Main St at the Farmers Market from 12pm to 4pm
This location is very neat, and clean made my shopping experience very much pleasurable to do.
Not the best selection here
Great place to shop
Buy good stuff in less price
Friendly guy at the entrance putting out a lot of positive energy!
Found great home finds for my home
Regular Ross. Needs better shoe selection.
Kelly is the sweetest individual she makes you love shopping at Ross. Very positive and uplifting🙏❤️❤️
I like Ross but theyve got to do better its like a bad value city
Did my Christmas shopping there. A busy day.
This location seems to be unorganized. The cash registers always seem to go down regularly and not at the fault of the employees working there. I have been to this location 3 times where the cash registers were down and they only accepted cash. Their help desk is the issue. I left my items and decided not to return to this location. They really need to get it together.
Did not to get anything, but the Mrs picked up something for someone.
Its a wonderful retail store
They have some of the best housewares.
Love this place!!!
Lovely place to shop
I love the better selections over another location, but the current manager on duty with the blonde curly hair is rude. She kept keying in the wrong numbers on my receipt and was on the verge of denying me a return. I just purchased the items an hour before. Figure it out manager. Her responses were short and snippy.
The store was pretty much organized and we were able to find what we needed, and the line moved fast.
Manger Kelly is rude so please be careful working with her she’s very unprofessional
I dont always find exactly what Im looking for but I do find something I can settle for instead.
The store was practically empty. I was looking for a king comforter set. Truly disappointing.
First ans LAST time I go in that store, the worst employees , cashier i hope was having a bad day, because if that is always her attitude , very sad, and terrible for any family or any body that has to be , nobody should have to put up with people like that.
Customer service is great. From the moment I walked in the door, I was greeted!😁
This is a great place to go shopping for yourself for your kids for your babys household items shoes it has a little of everything in it please make sure you shop on Tuesday senior citizens when you get your 10% discount
Low cost and good quality goods
Nice place for shopping.
I found amazing things here that the Ross near my house doesn’t have. It was completely stocked and I spend way to much time and money here. I only wanted to go and see what they had but instead bought a bunch of stuff that I didn’t need. The store looked amazing and the staff was incredible. I spoke to a few of them and they were all helpful and funny.
Sometimes theres nothing... But clean, good service and when there is a good selection you can have a good experience
Friendly staff and clean store but very poor selection for mens and boys clothing.
Always have what I need.
Great deals and a clean store! What more can you ask for in a retail clothing store? Love Ross!
Well stocked with last years designs. The service was ok, checkout lines moved quickly.
Most organized Ross I have ever been to! Very clean and friendly service. Totally recommend.
Went here with my cousin and just walked around. The store was nice and clean. I found an knife and scissor sharpener something that I have been in need of for five dollars. Low on cashiers but we still got through checkout quickly. Tried to post a picture but it want let me because I wont allow map access to my pictures.
I always ♥going to Ross. Great deals to be had. Thanks
Prices are great limited selection of womens size 10 & 11 shoes. Virtually no plus size dress pants for work. Friendly staff, quick lines.
Ive been 2 this Ross location 2-4 times in the last month hoping I can catch a steal but the store looks dead. They had all the good shoes 4 big feet people(13-18) & clothes for men looking like I was shopping in goodwill. As matter of fact they didnt have any good shoes for smaller sizes & kids because I usually scan the store 4 all size shoes hoping 2 get lucky. Im disappointed with this store being in a better vibrant location & having nothing 2 offer.
I mentioned a few months ago that this location is alright. I feel they should add more stock to the store it looks skimpy.
Love this place neatly organized and clean
I love shopping at Ross cusses very convenient for me and always have the style of clothes that Im looking for and its in the neighborhood I dont have to leave the neighborhood
Good place to find nice clothes
Great 👍!!!
Clean customer service awesome employees
Need inventory bad bad
Great location has great selection and clean store better than some itce been to!
Love them!!! I always find good deals
Its always empty like no restocking
Selection is okay. You might find a good item. Not good if you are trying to find matching workout gear. Even if you are willing to mix brands. Shoes are hit or miss. Same with every other section. It you are just looking to possible buy a thing or two you dont need, but are cool. Check it out. The butter should put more thought into finding items that can make a complete outfit for the customers. More quality DD & DDD Bra sizes please.
Great store. I never find clothing that is advertised on their commercial at this store. Could be neater. Ive gotten some nice thing a Ross Stores in the Southeast Region. Employees are very friendly at this store. Store needs a way to take large items to car or at least curbside.
I always find good deals at Ross. This is a new store that was clean and well organized. Fall is near so there were some good deals on a variety of light weight jackets. This Ross is in a plaza with other stores so you can have a one stop shopping day!
Limited inventory
Need more inventory
HomeGoods and Ross are my favorite places. And I love some of the ladies in the Ross in Decatur. They always make me feel welcome when I come for my RETAIL THERAPY 4/5 times a week. 🤣💜🤣
Great customer service.
Typical discount clothing store
Always a great time to save. Love to go here and browse, you almost always see something for less that youve been looking for. Love it.
Love this store
I went to pick up 2rings from yesterday that never made it in my purchase/bag along with the 2 bracelets and 1 ring. (found out today)The clerks attempted to intice the next customer in line to buy the rings. When I got home I called the store because I couldnt find the rings. After some back and forth/explaining, I asked them to hold the rings overnight and I stop in to get the remainder of my initial purchase. Upon returning to the store, no one knew where my purchase was, I suppose they sold those beautiful rings.
That Store ALWAYS DEPLETED OF INVENTORY. TO ME, ITS ALWAYS A WASTE OF TIME GOING TO THIS LOCATION. THE COMMUNITY ARE HOARDING THIS STORE EVERYDAY.
Nice store
Seemed as if the store had not recovered from the Christmas season as the store was minimally stocked. No one greeted me when I entered. Went shopping for a mens watch. Was around 900p and no one asked if I needed assistance. I spent about 10 minutes looking at TWO showcases leaving plenty of opportunity for the cashier to turn around and acknowledge me. The mens department appeared picked over. Mens accessories area was WELL picked over. I will give them a couple of weeks and try it again. But, you have to think: a month to recover from December 25th? Seems a bit excessive.
One of my favorite places when Im staying on budget. Low cost.... You can find any and everything. For some reason the employees on this day were very loud and common. It was a big distraction and highly unusual.
Found a great deal on a desk chair!
Selection was fine but the lady by the dressing rooms yelled at my daughter for going back to the rooms. She wasnt anywhere in sight when she walked back there and my daughter was really embarrassed and stunned by the way the lady yelled at her and doesnt want to go back. All in all the store is what you would expect, but customer service was definitely lacking.
Nice collections
Great
This is my 2nd time I bought a shoes from here. The first one is the pink one, they put both shoes together so I didn’t try them on because they didn’t allow me to due to Covid-19. When I got home to try it, I finally realized that the left shoe is made in US while the right is made in China. so I return it and got my money back. Today I went to this Ross again and found a beautiful black pair of high heel, I finally found the size 7 because all the other pair is size 6.5. Got home to try them on, but guess what. Both of the shoes are lefty, so now I’m piss. I ran through all the shoes aisle just to find it and apparently there is only the lefty shoes that is size 7 so where is the righty shoes???
Good customer service and low cost products
This location is very nice; I wish they had more to choose from. Its still a good place to shop; their purses are the best for less.
Great 👍
Millions of selection! Great price! Also, Mark was being very informational and helpful, provided real customer service!!
This is my favorite Ross to shop at. The staff are very friendly. The items change from time to time unlike other Ross I been too. There is variety and all sizes are represented equally. I love shopping here.
I would love for this store to get a new buyer. The clothing is outdated and I find it hard to find a simple shirt or shoes. They seem to target older shoppers. I can say they have great sneakers. The selection is not at all what Im used to when shopping at Ross.
Nice Ross. Was able to find an incredible button down casual shirt for $12. The original retail price was $80.
They have a great selection here of clothes, shoes, and home goods. The store has a lot of staff so you can find help if you need too. They also have fitting rooms and the parking is free.
The place was clean, but where they have the pictures be cautious it will fall on you in a heartbeat. They came running to see that we was fine. But offer no discount for pictures tumbling down on us. As the young lady stated things fall down all the time. So if you shop here be careful. Wont be returning here at all.
It was a very pleasant place to go in and Shop that had plenty of merchandise and the employees were very nice they took care of us real good in there and we were all seniors on a shopping trip
You get good brand items with less price
Better selection of merchandise than the other store locations in the area. The line was long but check out was surprisingly fast. Store personnel were courteous and professional.
I love this store, always clean, and always stock with great clothing!
I rather enjoy going to this Ross. They really have the store organized and not junky like the location at Stone crest. I only wish they had more high end merchandise like the perimeter mall location. The cashiers are quite friendly. I would go back to this store.
Like the commercial says,.. Youll find AMAZING DEALS @ROSS😄😄😄😄
I always find me a good deal!
Nice prices and clothing. Friendly people who actually care,and help you find whatever youre looking for. Going out of their way to get what you want.
As many times that Ive been in this shopping plaza this was my first time stopping in Ross. To be honest between, Joanns, Home Goods, then Walmart, I dont have any room left on my walker, Lol! I was looking for a rain hat, since it is hard to hold an umbrella and push a walker at the same time. Staff was extremely nice and helpful, even though they were out of rain hats. I did take a few minutes to look through the store. Saw a lot of great deals, store was clean and organized. Next time I will plan on not going to Walmart, so I will be able to cash in on some of those deals that I saw today 😁
The styles are so Goodwill Looking. Will not return.
Associates very helpful. Bought two pairs of shoes, great price, great fit, comfy shoes.
I really like this location. Its always well put organized, has variety of good quality items and the customer service is great.
Clean store...not always the best in stock but they have a good selection of items
Pretty well organized, lots of good stuff. Competent staff, line to checkout moves pretty fast
They really meant their slogan. Dress for less. Almost all good brands with cheap prices. I liked it.
Awesome location. Great variety of merchandise. Friendly staff. One of the neatest Ross storrs Ive visited.
Super prices and customer service. The only drawback is that the shopping carts cannot go to your car. I understand not wanting to lose and/or have to retrieve carts. I purchased quite a bit and it was inconvenient for taking my Lyft.
So many good things at affordable prices!
Purchased a comforter set and when I washed it opened along the seams. Quality used to be a lot better.
Great deals tops under $10.00 plus size
Great customer service, my cashier efficient.
Always a great experience! Amazing customer service they always make you feel welcome!
A bit thin in stock in some places. Then too many of that item. Its a good place to shop if you like nice clean location.
Open late. Line moves fast. Bursting with disposable clothing in stock. Betsey Johnson jewelry & sunglasses were a perfect find too.
The store was very neat and clean lots of merchandise to choose from. The only thing I would change is the staff could be a little friendlier.
Purchased two modern gray chairs! I paid for them the day before and my husband picked them up the next day. They were all very helpful in this process.
Absolutely love Ross. Just depends on which store you go to . A lot of great deals on clothes.
Staff not friendly at all. Where do they get these kids from? This is my second time shopping at this location. I was literally in line hoping that another cashier would be available before this one young kid who literally seems like he hates his job. I went through his line on my first visit and it was a horribly unpleasant experience. Luckily I didnt get him, but I heard another customer ask him if he was having one of those terrible ass days how is he still there?
IN NEED OF BETTER MENS CLOTHING . LIKE SERIOUSLY.
Very clean and friendly place to shop employees was very nice and helpdul will be telling my friends about my experience
Always find good deals here. Store always nice and clean
We got several things for a party for good prices, less than places Home Goods or Target, though I like those stores, too.
I love the shopping experience at Ross. Its like a treasure hunt each time I go there
Nice
Absolutely love Ross. Just depends on which store you go to . A lot of great deals on clothes.
I go to this Ross frequently. On this particular day I got to the register and my card was not being accepted or so I thought. After the third try, I left. I promptly check my account and there is plenty of money available and I noticed that I was charged 3 times!! I went back in and asked for a manager- Danielle. Instead of promptly addressing the issue she begin taking photos of her associate which was extremely unprofessional. This is after the young man who originally helped me yelled out to her that my card wasnt working. Again unprofessional. Danielle instead of apologizing said well I dont know but Ill call corporate. She comes back to say the charges would fall off what does that mean?? She took it personally when I said things were handled unprofessionally and started trying to defend herself insteading of just apologizing. So now Im on the phone with my bank disputing charges! This is ridiculous and makes me not want to revisit this store which sucks because I literally come here all the time!
Customer service was ok, but seems like they are being forced to be pleasant. Cashier spent most of time talking to another employee. Selection is slim pickings. Ok for what it is. Lady in dressing room was friendly.
Floor staff was very friendly. Everyone spoke. The selection of merchandise was not as good as some other Ross stores Ive been to. While trying on my items I heard what I thought was a fire alarm before realizing it was coming from the dress I had on. The sensor hadnt been tampered with but it was making a very loud noise. It continued while I tried on other items until loss prevention came and asked for the dress. They didnt make a big deal of it and Im glad because there was no reason for it to happen and it shouldnt have happened. That could have been embarrassing for someone and scary for a younger person. Otherwise it was a good experience.
Im a Ross Girl love Ross! Its where I go for my candle obsession and cute pieces I do however wish this Ross had a better and more consistent shoe department it always seems empty..But I like this location.
It was clean and organized.
Great Home Decor
They need more candles
Prices are not as they were when first opened up years ago. Same product but higher prices. Lower your prices
Found last minute white party dress! Love it
Prices are going up. Selections lacking. Employees could be a tad bit more cordial.
I love ALL Ross Dress For Less🤗
Great experience as always and friendly staff....
Really nice place to buy some daily clothes and things, cheap and convienient! Strongly recommend.
One person on the register for rewritten and check out. The stores have never been stocked to capacity so you keep hoping until we stop coming.
L o n g line (20+) people & one cashier & one Customer Service/Returns cashier. When someone asked if another cashier could help out, told someone had been called up but hadnt come up yet. She kinda had an attitude. Plus she had to answer the phone also. By the time I got to the cashier, still no additional help came up. People were mad & complaining & being ignored. May not patronize this ROSS store again. Suburban Plaza location doesnt believe in customer service. Selina D.
Love Ross, but.... Alecia on Security said she woukd NOT watch (inside my buggy) my 2 very heavy packages of china while I got my car. I struggled and walked thru lot to car. As senior it threw my neck & back out! Ross where is your loyalty and customer service?!!
I love shopping at Ross they have the best dress,and the kindness employees that greet you with a smile. and makes you feel welcome !!! ☺👍👍
I visited this store and to my surprise not only did I find what I was looking for initially, but I found a couple of items that were comparable to what I was going to order on Amazon. The only other thing is that overall their stock was on the low side for this time of year.
I found everything i needed. Employee was very friendly. I allways like shopping at Ross great prices.
Clean, friendly, and always have my beauty wipes, plus stocked with items for any parts of the home.
This store is okay but Ive been to better locations with more merchandise
Cool selections but not enough quantity of bookbags and back to school
Good deals & nice selections that vary.
Fast service, nice and organized store. I like shopping at this store. Rahimah provides great service.
Great prices for children toys
Always good service, just wish they had more
Clean store very neat inside. Didnt have what we were looking for this day but Ross overall is one of our favorite places to shop.
Good discount store if youre willing to hunt for a bargain.
Love this place. Great discounts!
Check our lines need to be run better considering the volume of people that go there.
Better than average selection of plus sizes.
The staff was friendly and the store was organized which was a nice surprise.
A great selection of well rotated clothing and shoes stock. Not to mention great home goods for the low!
Only 4 stars due to the inevitable wait time, with only 2 cashiers on duty but many theft prevention and stock people. Cross trained associates are a must at peak times.
Finally a ross that is organized!
I agree with one of the other reviews, the staff can definitely be a lot more inviting and friendlier. I recently visited this particular location for some holiday shopping for my job. I specifically chose that store as online it stated the closing time was 12:30 AM. However, at 11:56 PM its announced the store is closing in four minutes. When I tried to inform them that online states they close at 12:30 AM which is misleading; both staff persons just kept repeating, We close at 12! Ummm...I got that! I was trying to make them aware of the incorrect time stated online, but they didnt care. They just kept repeating, We close at 12! I would have chosen a different Ross if the correct time was dislayed for closing online. *rolling eyes*
Store was neat and organized but the one cashier name Regina seemed as if she was forced to be there. No smile, no energy, bagged the items as if it was the worst thing in the world. When a customer walked in and she said welcome to Ross, she whispered it. Why say it at all? I normally wouldnt write a review like this but customer service like this infuriates me. If you hate your job so much, please dont work there and make it a miserable experience for the rest of us, Regina.
Great selection of mens clothes & shoes at an affordable rate. Theres something for everyone @ Ross.
Same old Ross selection which is fine but rude employees
Very good atomes & deals but parking is very hard to find .
Found some nice things for my granddaughter
I like it, but it just never seems clean. Maybe it’s just the style of shop - but things are always everywhere and messy.
New stock, Inexpensive Cloths, Easy to exchange if you dont want it.
Nice cloths. Reasonable prices. Up to date and stylish.
Not really well organized but the staff is friendly and the products are great.
Good inventory for one stop shop selections
I always have the best of luck at this location!
You do have to dig but you can find some decent stuff here.
Great store, awesome selection to choose from. The store is always well stocked and organised.
Merchandise out on the Floor neat and we was ready to shop
Every Ross is slightly depressing. You know what youre getting. This one is always organized which is nice.
Total reviews rating 4.2
199 Reviews for Ross Dress for Less 2023:
Review №1
2022-06-29Very very very bad customer service from KEYSHA. I was there for my return and she did not even try to greet . When she was giving back the receipt she didn not even give hand to hand instead just threw it as if it was some sort of trash. That was very rude
Review №2
2022-04-08Theres always something at Ross! 😊 Needed a small purse for the Braves game and didnt want to spend a lot. Found the perfect size for around $20, which is within my budget. Can always rely on them for reasonable price points.
Review №3
2022-05-19Great Customer Service young man handled my return I purchased some other things check out great good job!
Review №4
2022-04-03Took my mom-in-law there to purchase a few pieces for herself and she was happy with what she found. The customer service was good!
Review №5
2022-05-03Great store! Great clothes, excellent prices and customer service!
Review №6
2022-06-05Overall , this is a wonderful store . The one star is for rude cashier. This is the worst experience I’ve ever had with customer service .
Review №7
2022-02-19I love Ross, but this store keeps a low inventory. Empty shelves and sparse racks. Can still find a gem here and there.
Review №8
2021-10-21Maskatory, social distancing , familys stay together, Security on patrol in store, Holloween goodies on the shelf, christmas gifts in store, always reasonable prices on goods, cooking items for holiday coming up, they have them.
Review №9
2018-03-28This Ross store is better maintained than other stores (not a lot of clothes or items laying on the ground, no abandoned carts blocking the aisles...) and the clothes are where they belong (although some sizes are messed up). Their staff is not the friendliest that you can find, but at least they weren’t rude.
Review №10
2022-06-04Its a clean store best price