In-store pick-up
Yes
Shoe Carnival in Columbus
Categories
Location on the map
Columbus, Muscogee County, Georgia, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 706-561-9696
Site: https://stores.shoecarnival.com/...
Site: https://stores.shoecarnival.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Shoe Carnival in other cities:
Comments (160)
Nice place for good bargains i.e. Ross, TJ Maxx
Worst customer experience ever! I was about to purchase 6 pairs of shoes and the manager on duty Toby and his staff were all standing behind the cash wrap and acted like I was bothering them when I asked a question about a pair of shoes. I refuse to spend my money where I am not wanted or respected. Needless to say I spent my $350 somewhere else!
Great selection! Staff greeted me and offered to help me find shoes. Staff was postive and cheerful with me at check out. Loved the atmosphere.
This is a nice big giant store. I love being able to find all my choices quickly. The aisles are nice and wide. The staff does a very decent job keeping the shelves looking good. (their job must be one big PIA to put all those shoes and boxes back together all day long)
Loved shopping with my sister at the Shoe Carnival on Macon Road in Columbus,GA. They had a good selection on the clearance racks.
It was great and I just loved the prices. Am going back to get some dress shoes.
I tried to purchase running shoes for my son. He wears a size 14. There were four pairs in that size. I bought a pair of Pumas and they were perfect. Customer service was good but representative didnt know anything about any of the shoes.
Everyone was super nice and the store was clean and organized well!! They had a great variety of shoes with a lot of different sizes. I will be shopping here again.
Great 👟👠 shoes and a good location 😉
Not our cup of Tea. Prices way to high for the quality of merchandise and the buy one pair, get another pair 50% off is just a RIP off. We found that the store had many employees standing around looking busy but not really wanting to help when we asked them for assistance. After this experience we put back the shoes we had and went to Walmart and got a comparable shoe and less than half of their price.
Friendly staff, organized inventory and they had my size! I always find the best selection at this store.
The staff was super friendly and very kind to ky 5 year old who explained he has little feet and wanted blue shoes. The guy that helped us helped my son pick out several shoes to try on and my kid chose the first pair ultimately for their blueness. My eldest got some great shoes as well along with the mans help, also blue lol. He was very patient with both kids .They have a truly great selection, even half sizes.
Had to purchase shoes for a funeral. The personal there was awesome. She suggested a pair of boots and in a size larger and it worked. Totally grateful.
Not sure of her name but she was the sweetest most patient CSR Ive ever dealt with. You guys have a real winner on your team with her..
I love SHOE CARNIVAL. They have great deals on the best shoes. I bought 4 pair, but paid for 3 since one was BOG1 FREE
Great store and some of the employees are helpful. Love the sales. Especially, the buy one get one half price. Check out their sales rack all the way in the back right side. Too many goodies...
My compliment is for Quinton in Customer Service...not at the store.After shopping at the Columbus location, I had to return a pair of shoes that were too tight, I noticed their ad for SHOE PERKS and inquired about it. The cashier pulled out a Membership Enrollment card and told me a little about it. I put it in my purse and continued with the transaction.When I get home I try to enroll the card and their system tells me the card number is invalid. So I call the number provided and speak with Quinton who enters all the info for me. Upon doing so, he noticed my info had already been added under a different card number. He stated the store already set me up, but there were no purchases. I told him Id purchased $200 in shoes and should have some points on that account already.After looking at my receipt, I noticed a perks number at the top. I read them off to him and he confirmed that was the number registered. I was a bit pissed at that point because the initial cashier never mentioned anything about their perks program and took it upon herself to add it without my permission, but the points were missing.Quinton quickly resolved the situation by adding the $ amount Id spent, the points I shouldve received PLUS an additional 50 points for new members.Although disappointed in how the store handled this rewards thing, Quinton helped to satisfy my angst by realizing and correcting the problem.
We purchased 3 pairs of shoes. We were greeted when we walked in and asked if we needed any assistance while shopping. An overall good experience.
2 rows of mens shoes and 900 acres of womens shoes, just like every other damn store in this town and what they did have wasnt in stock. The manager gave me the ol we dont keep stock in back excuse and just 5 minutes before I heard another clerk in there tell another customer let me go check in the back to see if we have anymore.
Didnt like it could not find my daughter size in store for nothing. Always get her stuff online.
Shoe are or lower class. Very cheap looking. After two months you have to buy another pair. NO THANK YOU
I didnt like the prices or the selection. No employee greeted me when we came in. I guess I just miss the old days where you could go to stores like this and get a super good deal.
So far Ive scored during every visit. Be sure to sign up for rewards, and check for coupons before going, and combine them with BOGO 50% off deals.
I always find nice shoes in the clearance area.
We went to Show Carnival today and I must say that Miranda was amazing! Her customer service skills were amazing! We were just visiting from Atlanta for the Classic and decided to do a little shopping. We left with 2 pair of shoes! Please visit this location and make sure to ask for Miranda!!!
Over priced and was told they couldnt help me find out the shoe size for my daughter, would have to figure out myself
Not alot of shoes in my size and limited selection.
Great shoes for my daughter for a reasonable price.
Maybe its just my luck, but I rarely find anything I like here. I keep trying because other people I know happened to find nice shoes. Maybe its just my timing (or my taste)
Ok shoe store. Wish they had extra wide width shoes. They had plenty of shoes to choose from.
The online shopping & pickup at the store on the same day is a great service!
Wide selection of name brand shoes for the whole family.
Customer service and the is great. Great prices on everything.
Great place for shoes. They have a great selection too. Buy one get the second half off.
Didnt find what I was looking for but they had nice shoes
Chris was a fantastic salesman! He knows how to interact with customer and knows his shoes and comfort of each brand very well.
Very sweet and helpful employees.
Clean and well stocked, but highly over priced
After looking for what I wanted for 15 minutes, I had to ask for help. Associates send more interested in their conversation than me
Nice selection of goods to include plus size clothing. The employees were so nice.
Didnt find what I wanted because they did not have my size. Cute shoes though.
I loved their clearance section with most of it at buy one get the 2nd at half off!
First time shopping for kid shoes in 100 years. This was my first time in the store. Quality shoes, in store promotions something for the entire family
Shoes great. Price too expensive.
Very nice and helpful.was more concerned about what I wanted then trying to get a quick sale.
The associate was very helpful in ordering my shoes when I couldnt find my size.
Nice shoes but not the place for you if you need larger size shoes.
Customer Service is horrible and they had nothing to measure feet with to get right size.
Great day for shoe shopping bought one pair got 50% off my second pair.
Nice shose every kind you want sandals women all kinds kids mensandals gym shose sock. everything you need for whole family enjoy it
Only go when its BOGO 1/2 off, but over all the prices are good
The store was very organized and clean. I was greeted when I walked in the door.
The sales guy was very rude to my mom went their to buy two pair of shoes ended up walking out...
Good prices exceptional service. Highly recommend to all.
Asst manager was really nice got 3 pair of shoes under 100$
Always good deals & sales on shoes & other merchandise to buy
I like the variety of shoes they have to choose from. The shoes I have purchased have lasted against wear and the elements and the price was fair.
In all my experiences, customer service has not been slack.
Nice shoes for a great price. Friendly staff!
If Saving money is for you then shop here..
Customer service was wonderful and patient.
Very helpful, they dont sell womens Merrells!
Go9d deals. Glad I wasnt on my lunch break . customer service was good
Nice selection of shoes for the entire family.
Its a nice place to shop at
The employees were very nice and knowledgeable about the shoes and boots.
Found just what I was looking for at a great low price
Very nice people that work there,I knew the manager there !!
Funny and helpful staff, good prices
Good selection friendly customer service
Shoe carnival they are great. Very helpful friendly. Will be back again
Very good customer service
Had what I wanted and great customer service
Good shoes at good prices. Will shop there again.
Good prices. Couldnt find my size
Found some really cool shoes for my 1 yr old
The staff was so helpful and knowledgeable.
Great selections of any footwear you need
Terrible customer service; Whether spend my money elsewhere.
I love their low prices.
Good Customers Service. Very Helpful
Great shoes, great service, very helpful staff
Quality shoes name brands prices are reasonable
Loved it shopping back on this Saturday
Its a good place to get shoes
Very good customer service
Cost a lot to shop in that store.
They have more than enough shose for any one.
Yeaaassss best store ever
Awesome customer service
I found the shoes I wanted that I couldnt find anywhere else
Name brand shoes great prices
Buy one get one 50% off. Very clean!
Great selections friendly staff
Very helpful staff.
30% discount and a lotta other promotions always going on.
It was nice place and clean and organize
They get three stars for bogo
Great friendly staff
Have what I needed and order extra
Didnt have much to choose from.
Good deals. BOGO.
All went well. Will there again
Great selection and prices
Excellent customer service
Good customer service
Great place to shop
Too expensive for what you get.
Great customer service
Helpful. Pleasant experience.
Great selection of shoes
Good efficient employees
Prices too high
Got a great deal
Havent been there!!!
Excellent
Great deals
They pooped in my car
Friendly staff
Need more of a variety of sizes
Good selection on shoes
Great bonds for shoes
Prices too high
Great sales
Great prices
Good selection!
Love the shoes, fit
Dam this place and management
Love it
Great customer
Excellent
Found everything I needed
Outstanding store
Not what I was looking for.
Off brand cheap shoes
Great place
Awesome
Okay...
Love the shoes.
Rude staff
Well organized
Shoes a little pricey
Nice place
Woman dress
Very good offers and the attention is very good from your employees
Good prices and excellent shoes
It really is the second time that I am going to buy shoes and they serve a white boy who is a salesman as the manager.friend learn to work with the public I left my sweater and you did not want to let me pass I was going with a respectful child !!! More education please dont be so rude
Excellent the boy who attended me very kind
Good products, good prices
A1
Total reviews rating 4.3
160 Reviews for Shoe Carnival 2023:
Review №1
2022-05-29Had to find a pair of low heels for my daughter, a guy who works there was so nice, he made jokes and ran to check me out when the other line was too busy. I rarely shop here but for good customer service Ill be back more often.
Review №2
2022-04-27I took my 7 year old to buy some church shoes. She ended up getting some with a small heel on them. She thinks shes a little lady or something; walking all prissy and cute. Lol
Review №3
2022-06-28The staff is very kind and always willing to help, but the shoe selection isnt the best.
Review №4
2022-04-29Always a wonderful experience when I go all associates are very friendly and helpful..
Review №5
2021-12-21Shoe Carnival was my go to for a affordable shoe. Lately, there are no 9.5, flats, chunky heel shoes. Not all of us can wear stilettos. If you want stilettos they got them. I was disappointed but anyone 8 and down go have a wonderful time.
Review №6
2021-01-18Great selection for the most part, but prices on some shoes are kind of high. I got to these types of shoe stores to find a great deal. If I wanted to spend a lot I would go to somewhere with more of a brand name, or buy online directly from Nike or whoever. Store is clean and staff are extremely nice. They do offer coupon deals from time to time and have a loyalty program.
Review №7
2021-08-05Store was very orderly, clean, and I was immediately greeted the moment I entered the door. Didn’t have the old shoe store smell that most shoe stores have. They had a very big selection of men’s sneakers and the prices were fairly reasonable. We will be back soon!
Review №8
2021-06-05Amazing, ordered online & did store pickup. At the end of the ordering process I was told it would be ready for pickup in about 5 hrs. To my amaze they emailed me 45 minutes later saying my order was ready for pickup. Yes Im impressed
Review №9
2022-04-10My go to for shoes, quality shoes in stick for great prices.
Review №10
2021-08-08Very friendly staff. We were greeted when we came in. Assistance was available for finding shoes and their sizes. Then ordering shoes when the size for one of my boys was not available. As of Saturday August 7th they had the mesh bookbags local middle schools are requiring this year.