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Phone: +1 770-800-0792
Site: https://autorepairroswell.com/
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
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Total reviews rating 4.7

199 Reviews for Speed Auto Repair 2023:

Review №1

2022-05-24

I really appreciate Speed Auto Repair. They gave me a loaner vehicle to ensure I can get to and from work. I do believe they could be more informative, but I also understand my car wasn’t very kind to the mechanics in which they didn’t have much to tell until they found the right parts. Everyone is very friendly, and you can tell they work very hard. I also appreciate having a financing option to help pay for my services since life happen moments hit me all at once. I would definitely recommend anyone looking for a place that is good and understanding to check this place out.

Review №2

2022-06-26

Very good shop. Took my BMW in for an oil change, and service was good. I did notice a small oil leak coming from the oil plug a couple days later and notified the shop about it. They said its probably the old oil plug wearing out so they paid for the car to be towed back to the shop and they purchased a new oil plug for my car, they re-did the oil change, and installed the new oil plug all free of charge. My car now has no more oil leak and garage floor underneath is bone dry. Very good shop, 10/10 would recommend.

Review №3

2022-05-07

I am new to the area and my ac was not working. Anyone living here knows how important the ac is in a car; especially during the summer.Ed and Thomas were kind and helpful. They took time to answer my questions and explain the issues found.Another place had mentioned a need for repairs unrelated to the AC and speed auto determined that those were unnecessary. I appreciate that honesty.The loaner vehicle truly helped me out.I will be using speed auto for my future maintenance and repairs.

Review №4

2022-08-19

Without a doubt..The best service and price for car repair.Nick is an honorable Man.I would recommend this company to anyone in the Milton, Roswell, Alpharetta, Johns Creek ..Value for money is what l received..My car has never never run better..I have a 2003 BMW 525 ....An old soldier like myself 👍

Review №5

2022-07-07

We discovered Speed Auto Repair several years ago and keep going back (even though we live 35 minutes away) because they are honest, do great work, and do their job in a timely matter. They really do go above and beyond to make sure that the inconvenience of having a vehicle serviced is minimized. Very customer focused.

Review №6

2022-08-10

On windows outside of Speed Auto Repair, it says Friendly Service Fast. Usually, you cant find a place where youll get all three, but it is actually true here. They have taken good care of cars for my family and me!

Review №7

2022-07-15

The service was great all around. When I walked in I was immediately met with a huge smile from the store manager Thomas. He was very helpful and got me in and out of there within 5 minutes. 10/10 would recommend this store to a friend.

Review №8

2022-05-07

*UPDATE* - I submitted my 1-star review earlier this evening, and within the hour I received a phone call from one of the owners. I had resigned myself to the fact that Id get a typed response, explaining their actions away, while simultaneously telling me how I had misinterpreted the entire thing. I couldnt have been more wrong. While I wont say how they have offered to help, I will say this:Im quite honestly speechless, and would like Speed Auto Repair to know how thankful and appreciative I am. Saying Im impressed with the actions taken in resolving this issue doesnt even cut it. Thank you for taking an unfortunate situation (for both customer & shop), and flipping it around. I really do not believe that any other company would have gone out of their way, let alone above and beyond, like yall have.Thank you. Thank you. Thank you.I was thinking about removing the post altogether. However, I believe its important to show the situation in its entirety, and how my perception of the company has been turned round.Bravo, guys.________I see that any negative review has been explained away by the shop. Yall seem to be infallible. Other shops should take notice of your practices. That being said, Im not expecting anything less than the inability to accept responsibility on your part.Without further adieu, my rating:I will never return. Its unfortunate how blatantly deceitful and dishonest they were. I have a pit in my stomach. Its sad that there are still businesses out there that lie to people solely to take their money.I explained to the shop I was currently out of a job, and asked if I could order the parts myself, and have them do the installation. Was told I could, and was given a very manageable price. After dropping off parts (ordered from a well known & reliable website, a co. expert in my cars make), I received a call saying I brought the wrong parts, and Id have to make the purchase through them, adding hundreds more to my total. They told me I needed all 6 parts replaced, even though only one was bad. I requested they simply replace the faulty one, because I was absolutely unable to pay that amount.The day they said theyd finished the job, I asked if i could see the old part, so I could compare it to what Id initially purchased; was told that they had thrown it out earlier that day & the trash had already been picked up.Weeks have passed, and Ive just discovered that the wrong part I brought in is the exact part I needed; they said the one I got was too long. They are identical - Ive compared the one they installed into my car to the ones I brought in.The amount they charged me for ONE of those parts was just over what I had paid for SIX through the online retailer. Nothing I can do now, other than feel sick about it.I even brought you guys donuts. :(

Review №9

2022-08-21

Old school best auto place Ive seen in 30 years. Real mechanics...technicians! Accurate . Really fixes cars! Ask for Mac!

Review №10

2022-07-05

Very nice. Very efficient. And I feel they want to help me as best they can to get my car running again.

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