Online estimates
Yes
Stanley Steemer in Atlanta
Categories
Location on the map
Atlanta, DeKalb County, Georgia, US
Service options
On-site services
No
Health and safety
Staff wear masks
Yes
Phone: +1 770-451-3035
Site: https://www.stanleysteemer.com/l...
Site: https://www.stanleysteemer.com/l...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Stanley Steemer in other cities:
Comments (199)
My experience today with Stanley Steemer was amazing. My technician Silva and team were on-time, polite and friendly. They came in got right to work and explained everything during the process. My carpet smells great and looks brand new. Thank you for great service today.
Arrived on time. Professionally described what was going to be done, expectations for the results and the overall process. The cleaning was do in a timely manor and the results were great with staining almost completely removed. Did the carpets look new when he was done? No, they are twenty years old. Still they looked great and I’m very happy with the results.
The service team was punctual, personable professional and extremely efficient. The carpeting was light in color, had not been cleaned in a while and was extremely soiled in heavy traffic areas; however, the technicians were able to remove the stains and bring the natural color back. Additionally, Stanley Steemer techs do not hesitate to move furniture and that is a big plus for me, unlike other carpet cleaning services. They did a great job!
Chris Connor and his assistant Derek did a fantastic job on our dirty kitchen tile and grout. I was skeptical that they could do much about cleaning the grout which was stained from mud tracked in by the dogs. Amazing result in about an hour and a half of cleaning, the tile floor literally looks brand new. Very happy with the results and a highly recommend this crew. Great job!
Andrew was a nice, polite,and informative technician with a very pleasant and sweet spirit. He was thorough and detailed and remained professional at all times. He was able to get all the stains off my hardwood floors from my ceiling being gutted out. 10/10 recommend!
John and Al could not have been nicer and more professional. They arrived on time and took the time to discuss with me where my carpet and stairwell problem areas were. When they were nearing complete I was as to look everything over so that I was 100% satisfied. We have tried other cleaners in the past and have been convinced for quite a long time now that these guys really do an outstanding job. Thanks again Stanley Steamer team.
My dogs destroyed my new carpets this month and I was so embarrassed because I couldn’t get all the stains out myself. Luckily my boyfriend agreed we should call a professional. I grew up hearing the 1-800-steamer commercials and called and got a quote and they could have came the following day, but I wasn’t available so they came on a Saturday for me and did an excellent job! My carpets were brand new two months ago and they actually look newer now than when we moved in. The gentlemen who did it were very friendly and a good team and the best part was that they were able to educate me on how to keep it nice moving forward. They moved my couch for me and gave me a before and after and they cared about my dogs safety and well being which was sweet.
Our technician was courteous and knowledgeable. They arrived on time and immediately set to work, explaining their process and service. Our carpet looks (and smells) amazing. Will definitely contact in the future for any carpet cleaning needs.
Jesus and his partner, Anna, did an excellent job! The stains on the carpeting were removed so well that you would never know that they were there! We have a dog that sometimes has problems when we’re not here to let her out!!Thank you, for the efficient work, that you did on our carpeting and 2 area rugs! We appreciate your professionalism. We will definitely call Stanley Steamer when we need the next carpet cleaning!
Victor and Forrest did an exceptional job! I have always had a very positive experience with Stanley Steemer. The work they did was fantastic! They did a great job cleaning but they also did a great job respecting both me and my home. I felt they treated my property with the same care they would give their own. My carpets look great and that is all thanks to Victor and forest! Stanley Victor and Forrest did an exceptional job! I have always had a very positive experience with Stanley Steemer. The work they did was fantastic! They did a great job cleaning but they also did a great job respecting both me and my home. I felt they treated my property with the same care they would give their own. My carpets look great and that is all thanks to Victor and forest! Stanley Sterner does a great job communicating with you, keeping you up-to-date and providing you with professional, true quality people. Both gentlemen were extremely professional and took their job seriously. I appreciate that. Well done.
Andrew and Derek did an excellent job on our carpets. They were respectful and professional. They walked us through the process and told us what we needed to do to get the best results from the cleaning. They advised of other services available from Stanley Steemer.
Jesus and Anna were very professional. The floors look new again. They did the work quickly, and they did a great job. Before I could clean the kitchen, the floors were done. That is what I call team work. They work well together. I am happy and pleased that I called Stanley Steamer.
Our Hard wood floors are SHINING beautifully and they are so much cleaner which is exactly what we hired Stanley Steemer to do for us. Our two technicians were on time, professional and courteous. They worked to make our hard wood floors look new and fresh. Youll love this service if youre looking for cleaner and brighter wood floors. (Wood, not laminate)
Update: After leaving my disappointment with the service we recieved, we got a phone call from one of the main supervisors. I must admit you should always give these type of businesses a chance before posting such a negative review. The supervisor my husband spoke with today was kind, sympathetic and very willing to make things right. All is good now, we will continue to use their service as it seems this was just a bad experience this one time and they went to extremes to make it right. Which we totally appreciate.Worse possible experience EVER. Ive always used them to clean my carpets, they do a great job. Today they were to clean our duct work and what a disaster. They were 5 hours, scraped up our walls, made our carpets filthy, and didnt seem to know what they were doing. My husband did more work than they did, he had to help them because they had no clue. They stripped the screws to a vent and had no idea how to fix it. It was a total nightmare. Tried to talk to a supervisor and she could not have cared less. Will NEVER use them again.
Victor and Zion of Stanley Steemer did an incredible job of cleaning our carpets and a sectional today. They arrived on time, reviewed the scope of work, were able to accommodate my additional requests, cleaned our home thoroughly and suggested additional products and services to give us an exceptional outcome. They were also especially considerate of our safety concerns. We highly recommend Victor, Zion and Stanley Steemer.
SERVICE PERFORMED: Central Heating & Air Conditioning Duct CleaningThese two men were exceptionally professional as I observed them perform their tasks. Both spent ALL of their day making sure that our two 47 year-old heating and cooling systems were sparkling clean, inside and out. The vents and registers all look new! They displayed true professionalism, and the time they spent to get nearly five decades of dirt and dust out of the system were exactly what was wanted and needed!They are truly Professionals and I highly recommend their quality of service and workmanship!Thanks Stanley Steemer!
Website would not allow me to schedule duct cleaning before carpet cleaning. Carpet cleaning on Monday did an excellent job. Duct cleaning on Friday, great crew did a great job but made new stains on the carpet. They cleaned up as well as they could. If when dry the carpet still shows the dirt, I will call for you to re-clean that area. Other than that, I am very pleased.
Very professional. Arrived on time. They were respectful of my home. Friendly. Highly recommend. I have had other carpet cleaning companies clean my carpets. Non compare. They got rid of all the stains. Carpet looks brand new!!
Very happy with my Stanley Steemer experience! We had furniture come out of storage in desperate need of cleaning. They worked very hard on it and kept me informed every step of the way as they worked as to what they were finding and how it was resolving. They were on time, professional, and courteous. I would use their services again!
The gentlemen that provided services today were friendly, kind, patient, professional, and did a great job very efficiently. And, they went above and beyond to make sure that my home was in great condition before they left. Would recommend this Stanley Steemer crew to anyone. I will definitely use them again for my cleaning needs.
I looked for the best-rated steam carpet cleaning in Atlanta, and Stanley Steamer was #1 rated by Bob Villa of “ This Old House.”Conner and Ryan were very friendly and thorough. They did everything asked of them, and my area rugs look fantastic! They also cleaned every inch of my sectional sofa, and it looks great!I had used Stanley Steemer previously, and found them to be very reliable. I will use them again in the future!
The employees were very friendly. The process was explained to me and they made sure I understood before they began. They offered other services with the price. They made sure I was happy with the results before they left. Did a great job. Will definitely use them again.
The two guys who cleaned our carpets were very professional and polite. They took there time cleaning our 4 rooms and hallway. They put stickers on the wall to tell us to be careful walking down the stairs. Our carpet looks awesome. Thank you guys for doing a great job.
Pedro was great, he was very professional in appearance, conversation and his work. He provided details about what he was going to do and asked if I had any question prior to him starting. At the end he put the room back together with furniture pads underneath all furniture that touched the carpet. Again, explained what was done and presented my invoice. I appreciated this, I will request Pedro for all future cleanings.Mr FloydAtlanta, GA
I love this company. I used hem for my hardwoods today. It is so easy to book online. Quick turnaround time. Can’t be beat. Second time they’ve been out in the last couple months. First time was all carpets and chairs!
Service was impeccable! Appointments were available next day, they sent confirmation via text and email. On the day of service, I received a text letting me know when I could expect my service. They were right on time came in explained wanted I wanted and got right to work. Ran to grab some food and they were done with my apartment. Carpet looks and smells amazing.
Juan was AMAZING! He thoroughly explained the carpet deodorizer and how it would be a beneficial/helpful additional service considering I needed help with dog poop clean-up — I did NOT want the lingering smell of my doggy’s poop hours later LOL! He was quick, professional, attentive to detail, and he really cares about his quality of work! I will surely call & ask specifically for him if I ever need my carpet cleaned! :) — Thank you for providing excellent service, Juan Martinez!!
The two representatives arrived within the expected timeframe and quickly reviewed the work to be done. They were very friendly and efficient and did a very good job on our carpets.I will definitely contact Stanley Steamer for any future carpet cleaning needs.
Using Stanley Steamer has always been the best experience for me. They don’t soak your carpets and my carpets come out looking great. They are always professional, on time, and pleasant to deal with. There may be cheaper options out there but none match their quality in the carpet cleaning business.
Andrew and team showed up on time and were very professional and courteous. He verified my order to ensure the services I requested were going to be completed. He was very thorough and detail oriented. Great work!
My experience was EXCELLENT!!!I had another company scheduled to come out but they were no call no show.We called Stanley steemer a little after 10a this morning &, they were at our home by 11:04a & finished before 12pmThey were very fast and good.The guys were super nice, helpful, informative, and moved quickly.I have already referred the company and I will definitely use them again. Not to mention my carpet was terrible hadnt been cleaned in 7yrs, and now it looks almost new yet the carpet is 17 yrs oldThank you
Forest and chuck was awesome!! Very professional and quick. Time is valuable when you have a baby. They didnt waste anytime and got straight to work. I appreciate the business from these professionals! Thanks again.
Stanley Steemer is the way to go for carpet and furniture cleaning. Brian and Victor were at our house earlier in May and did an outstanding job! Both were professional and very courteous men. Reasonable price with discount for work done. They will continue to get our business!
Reginald and Malachei were very professional and thorough. They made sure they asked our opinion after cleaning each piece of our sectional. They were tidy and made sure they cleaned up after themselves. I would definitely recommend them in the future. Thanks Guys, my couch looks great! They cleaned my white sectional.
Juan was excellent! Very professional and personable. He did not leave until he knew we were satisfied with the quality of his work. Will definitely recommend Stanley Steemer and for sure use them in the future!
Call Stanley Steamer thought I added the rooms but was no problem Meghan walked through added up everything. Meghan and Morgan were courteous and patient in explaining everything they were doing in each room. When I saw how amazing carpets looked after Never having a proper cleaning. Was so impressed with the rooms had them do side porch. With covid just think carpets should be done every 2 months plus they did GREAT 👍 job.Thanks Meghan and Morgan hope to see yall in November.
Stanley Steemer always does a great job taking care of our carpets. We use them on a very regular basis and the technicians are always pleasant and very helpful. Walter today was extremely nice, friendly and did a great job
Andrew and Chuck did a great job. Explained the process and paid attention to detail. Very thorough. Made sure I was pleased with service before leaving. Great team.
Joshua was very professional and patient with me even though I was in a virtual meeting for the duration of the service. I’m grateful for his flexibility and willingness to accept my rushed (but pleasant!) responses and to tolerate me being on the phone while signing the needed documents. Very good job as I expected from Stanley steamer. Will call again for sure.
The technician came in and saw what needed to be done. He was very professional, personable, and took care of everything to the best of his abilities. He got my carpets cleaner than I thought he could because we have several animals, kids andvthe carpets are really old. Well done, Walter!! Thank you so much!!
Excellent service from start to finish. From that morning of my appointment I was informed they were on their way. The guys looked at the trouble spots and gave the expectations of how well they could clean it and afterwards went over any issues they ran into which were few. Great techs and great work.
PHILIP MINCEY oversaw my service. The team came on time, respected my home. They went over and beyond to make sure I was satisfied. I had stains from 👞 👟 due to high child traffic on the carpets and its completely gone! Its definitely worth the value. Dont do it yourself if you can pay them because what youll spend in rental and soap and research etc, youll just about pay the same in time, money, and hard work.
Stanley Cleaners is the BEST! They gave me a same day appointment, showed up on time, and worked professionally and efficiently. Even when there was a misunderstanding on my part, they graciously handled the situation with kindness and respect. They went above and beyond to ensure my satisfaction!!!
Talya provided excellent customer service setting up our appointment. She answered all our questions. Jesus and Darius were professional and courteous. They did a wonderful job and we are beyond satisfied. We would absolutely recommend Stanley Steemer.
Ben was professional and thorough. Ben also had a team and they worked together in a efficient manner. I appreciate the shoe covers he provided me after the service was complete. I will recommend Ben to friends and family. I will most definitely request Ben for my next appointment.
The gentlemen were very professional yet friendly. The lead introduced both he and his partner. The did everything as expected. They didn’t miss a beat. They represented this company with excellence. I will definitely call them back next year!
Ramon and his colleagues were awesome! Very professional and knowledgeable. I needed quick help with some urine in the carpet and Stanley dispatched the crew immediately and they did great work.
Technician Christopher did an excellent job with my carpet cleaning project. He arrived on time for both service visits with a pleasant, very cordial attitude. He explained the steps of the process and even offered recommendations to help correct the issue. He appears to be very knowledgeable of his work and displays a professional work ethic while providing excellent customer service.
When I scheduled Stanley Steemer to come steam a sleep chair, the stairs, & carpet in my bedroom, the time window was between 12:00-4:00. They were very prompt, being here at 12:40.I thought it would take a few hours to do the job. They had steamed 1 bedroom, the stairs, a sleep chair, & a heavily soiled hallway in just under 1 hour. I was very surprised, thinking this would take much longer.The heavily soiled hallway came so clean, it doesnt even look like the same hallway! I was pleasantly surprised!! Daniel did a Wonderful job!! I will definitely be calling them again!!
Technicians were very professional. Entire process was explained before they began cleaning. When job was completed I was asked to do a walk-thru to make sure everything was done to my satisfaction and also did I have any questions. I would definitely recommend Stanley Steemer for carpet care.
The two gentleman that showed up this morning to clean our carpets were amazing. They were extremely professional and cleaned everything effectively and efficiently. I will use them again and highly recommend.
Shawn, along with his technician were exceptional! They sent a txt to inform us of their estimated arrival time. They were dressed professional. They listened to our request, and provided professional feedback; in the words of Shawn “I want to provide a service that I can stand by after we are done”. I can respect that.Our hardwood had years of build up, now it’s ALL gone. Our floors are beautiful.Thank you Stanley Steemer!
Carpet was really damp so went back over with my Kirby and pulled up a bunch of dirty water! Decided to reshampoo using Kirby and was shocked how dirty carpet still was,. Also found two places where carpet is now missing. Much better service last time I used. Didnt move much of furniture like did before and only one guy this time. Wont use again.
Victor and Zion, the service tech who clean our air ducts did a great job. Both of them were very responsive, professional, and knowledgeable about their job. Will definitely use this company again!
Ben and Malachi were awesome! They were professional, courteous and thorough. This was our first time hiring Stanley Steamer to clean our carpet, and Im so glad we did. They explained everything in detail. Thank you Ben Malachi!
Both gentlemen were very professional, friendly and honest. Stains removed, wood floors cleaned and protected. Excellent job! We will definitely use Stanley Steamer again!
Was so happy with the finish work. I am a dog owner meaning there were spots the young man really work hard and got all spots cleared. Thanks guys going to follow their advise maybe every 3 or 4 months for cleaning.
Connor and Patrick were incredibly kind when dealing with my Mothers home. As they arrived I explained a very delicate situation and they showed the utmost care when servicing my Mothers home. If everyone at Stanley a steamer is as professional and courteous as Connor, then you’re doing something right. Thank you again.
I discovered the dog was urinating on the ledge of the stairs, we had the steps and hallway cleaned. it seemed like the carpet looks cleaner as it dried, every day retaining the clean look, vs other carpet cleaner the opposite was true. as the carpet dried the carpet looked dirtier.I was amazed with STANLEY STEAMER. my only concern was the floor was really wet but dried in the time the service man stated. great job.
I love Stanley Steemer! Been using them for years. Always on time, always friendly and professional, and always gets my carpets clean. I really like that their products don’t leave my carpet feeling crunchy too!
I had my car upholstery cleaned. My 2yr old had spilled things and the stains were set in. The team of two young gentleman showed up promptly, they came to my home I didnt have to take the car anywhere, they were upfront with pricing, and did an AMAZING job. They cleaned stains that I thought couldnt be removed. I would recommend this service to any parent trying to restore their vehicles upholstery.
Ben and Chuck were incredibly professional and dedicated time to walk me through the process. They did such an amazing job, I will be asking for them going forward. If I could give a 10 out of 10 I would!!!!!
The two workers were phenomenal! Quick and efficient, while doing a high quality job. They were so nice and answered all my questions. My floors look amazing.
From scheduling to completion, the team communications were great. All questions were answered before, during, and after the service. The cleaning team was professional and protected our furniture. I would definitely use Stanley Steemer again.
Ramon and Derek did an awesome job of cleaning our carpets today. They were professional, prompt, and careful in our home. Will definitely use them in the future!
Jajuan was extremely friendly and professional. He had a great attitude and was through. I appreciated his answers to questions and how efficient he was. Would recommend to anyone, and will definitely use again in the future as needed.
Our technician- Basil - was punctual, polite, professional and a very hard worker. Very pleased with the outcome on our 23 year old carpet. Will definitely use Stanley Steemer again.
Jacquez did a fantastic job. Everything was so nice, clean, and smelled so fresh. Everyone at the company was a pleasure to work with, even when I accidentally messed up my online order. Ill definitely use them again. Thanks Jacques!
Stanley Steamer cleaned my carpet and did a wonderful job! The service techs were timely, very polite, and very thorough. I will definitely use Stanley Steamer again!
I used Stanley Steamer on April 4th, 2022. I was very pleased with their service, both guys did a great job. They were professional, polite, worked quickly and they were both fine gentlemen. I will use their services again. Great job!
Curteous & professional crew! They were on time. In and Out quickly. Worked thoroughly and professionally. Not to mention my carpet is clean. Great improvement from what it was prior to the cleaning.
I cannot possibly clean the bedroom and rec room carpets with the small rental machines given my limitations and lack of time. SS techs arrived the day after scheduling a bit late due to traffic in the greater Atlanta area, which is understandable, but they did an outstanding job in reasonable time. The lead tech saw that my foyer runner was dirty and offered to clean it for $21. Because it is wool, I didnt think it could be steam cleaned. I was mistaken. He cleaned it and two more larger rugs just like it making them clean and deodorized. My husband and I were pleased, and we believed the price was reasonable for three rooms, two stairs, and three wool floor rugs. We will use SS again.
Walter and team was great! Linda was very responsive and answered all my questions thoroughly. Will definitely use again when its time to do carpet cleaning!
Jose and Joseph did a great job in making my sons mattress look brand new. They were professional and quick response. I schedule for a same day service. Thank you Stanley Steemer!
The technician was timely and courteous. He provided an update of the carpet status of each room cleaned. He also discussed how use of other services benefited the carpets. I will use Stanley Steamers again.
They came before scheduled window, which was wonderful and got the job done. Very efficient and answered questions we had without hesitation. I will use SS again for my carpet needs.
Stanley Steemer did a great job on my sofa and love seats as well as my carpet. They arrived on time and were very efficient with doing their job. I will all them again.
I was very impressed with the associate who came to the house. His appearance was immaculate and he was so courteous. The cleaning was completed with great care to my Baby grand piano!!
The first year I used Stanley Steemer, I was hesitant. I just moved into my home and trying to get things in order, we also had three dogs. From the dirt and few “accidents” in my living room, the technicians told me they would do their best to get it clean. They did AMAZING work! I just had my living room and stairs cleaned today ( my 2nd year) and didn’t think of using anyone but Stanley Steemer.
Today my area rug and furniture was serviced by Stanley SteamerI am 100% satisfied. The technicians were professional and thorough. I will definitely be calling them again
I called Stanley Steamer to clean my grout and tile. They were within their time window, courteous, and professional. I could definitely see a difference using their services. i tried to do the job myself and soon realized I needed a professional. This is my second time using this company, and I am not disappointed.
Daniel was very thorough, and had no issues going over areas I requested. He made everything appear new again and was so worth not having to do the entire job myself. His patience and quality service was so appreciated. Thank you !
They were prompt and professional and very nice. Made the effort to show me the difference between clean and not cleaned on my upholstery. Asked them if they can do another property the following week.
Ben Miller was AMAZING!!! I just purchased a pre-existing house and although the carpet was expensive, there were stains everywhere! I was in a situation between investing money in trying to salvage the old carpet or investing in new carpet. Ben came in, went above and beyond the call of duty! The carpet looks like new! Saved me a ton of money. I highly recommend him!
Great customer service. Very kind and helpful beyond carpet cleaning. Also very professional. I hope Elijah and the other young man come back next time.
The Technician arrived and I requested of her ( Meghan) to show me if these couches could even get a little clean. Meghan did a sample for me and I then decided not to waste her time or my money for they were beyond dirty. Mehgan was very professional and kind and I will use this company for my cleaning needs from now on. Proffesional acts count a lot. Thanks Meghan will be calling when carpet cleaning is needed.
Ben and his coworker/partner were great! Both young men were professional and they represented Stanley Steemer well. In addition, they did an incredible job on my sofa!!! Thx again S.S.👏🏾
Always get excellent results with Stanley Steemer cleaning my pet stained wall to wall carpet. Stanley Steemer has been keeping my carpets clean for twenty years. They clean carpets better than the competition!
Juan and Jonathan from Stanley Steemer came to my home today and cleaned 3 bedrooms, 2 sets of stairs, a landing, and two 100% wool area rugs. They moved my dresser and armoire to clean under them. They lifted the mattress and box springs (without me asking) to clean under the bed in one of the bedrooms because it was too low to clean under it.The scheduling was easy and accomodating of my schedule. Juan and Jonathan were very professional, very polite, and insisted I go look and make sure everything was to my standards. Juan and Jonathan arrived on time also. I will definitely call again when I need cleaning, and I definitely will be requesting Juan and Jonathan.
The team was on time, very informative of their plan of work professional. and very kind, they explained the company rule. Began working very, very, pleased with their work , Juan was very pleasant, he wanted to make sure I was pleased. I will use them again. Like to have Juan back when I call again .
Both technician were professional, delivered quality service in a timely manner. I will use Stanley Steamer for their ductwork cleaning and fabric cleaning again. Very satisfied.
The duo technicians did an outstanding job. They were patient, professional, and worked very diligently. Kudos to the team leader and his assistant. They are an asset to your Company
The guys were great. Very professional, knowledgeable and super respectful of myself and my home. Ive had mediocre service from Stanley steamer in the past but today was exceptional.
Operators were professional, thorough and efficient. Asked about any concerns and they were honest about the service. They did a wonderful job refreshing my old furniture.
We have bad allergies so Ive used several companies and no one cleaned as good as Stanley Steamer. It looked new, smelled great, and did not take long at all. The tech was kind and did a great job!
They were fast, courteous, and were super sweet to my service dog 🐕🦺 who was a little apprehensive of them and theyre loud machines 😅. But they were sweet and she was calm and watched them from the balcony while she enjoyed a treat. 10/10 recommended and will definitely use again.
Wonderful service from Gerard of Stanley Steemer from start to finish. He was very kind, polite and professional. He did an excellent job with our carpet. Thanks!
On time Professional and excellent work ethic. I would use them again.How refreshing to see quality companies and service people. I would have given a higher than 5 stars. I will definitely use them again :)))
They were on time very professional. All the stains seem to come out until the carpet started to dry. The carpet still looked amazing but not as amazing when they first finished. Theres a 70% chance that I would use them again.
Juan and his assistant were awesome. Very professional and courteous not to mention my carpet and tile floors look great ! See you guys in 6 months!
Loved the results from this service. They were prompt, texted with ETAs, fast, tidy, and my sofa looks amazing. I would definitely recommend them to anyone looking for carpet/upholstery cleaning.
They came out 2 days ago though maybe give the carpet a min to dry maybe the smell would go away but No this is so embarrassing its smell horrible I have 3 pups I had them come in because of them tracking stuff in the house and had little spot in the carpet but now its the smell its so bad you cant even sit in the room the carpet looks clean but now Im worried about whats happening. Ive had another company come out a few times before and Ive never had anything happen like this it normally smells so good after they leave but my daughter wanted to try Stanley Steemer I dont know if it because the carpet was so soaked when the left and is it going to start molding or what but this is not it. This was a waste of money now Im going to have have to figure out how to get rid of this smell. I gave them 2 stars because the guy were very professional. Stinky stinky Job
The two very professional young men cleaned carpet, area rugs and all hardwoods on main level of my friends’ home. Because she is not able to do this due to health reasons, she asked me to write this review. My friend had soiled places she needed to have cleaned in her home, and Stanley Steemer was recommended to her. She decided to use them, and was very pleased…The two gentlemen were on time, they were very kind to my friend, they did an amazing job and placed everything back just as it was. My friend was very happy and satisfied with their work. She can’t express how happy she is.From my friend to you: Thank you so much for your help!
We had ink stains on our carpet from where our dog had chewed up an ink pen, and green (washable) paint that our 4 year old spilled. The carpet now completely clean and you would never know it had some pretty bad stains! Will definitely use them again.
Josh was on time and extremely professional. He performed his work quickly and made sure we were satisfied before he left. It was such a stress free experience.
Darius was Very friendly, and professional! He knew what he was doing and did it with care along with his partner. Stanley Steamer gave us a great low price which is important niwbandWill definitely use again and recommend.
Ben and Reggie were phenomenal! Arrived early and completed the work thoroughly but quickly. Very professional, kind, and thorough. Will request these gentlemen again!
I hired Stanley Steemer in Atlanta to clean a couch, a chair and an ottoman. The day before I called and when asked I said I did not want protective covering. I was cleaning sunbrella material and if you know anything about that material you know it is made with protective coating to make it easy to clean. (Should not an upholstery cleaner know this?) I was at work but my husband was at home. When he got to my house the technician asked my husband if he wanted the protective covering (which I had already said no to less than 24 hours earlier). My husband didnt know so said yes, thinking that was what I had ordered. So my bill comes in at almost $100 over the estimate. When I called to complain the girl that answered the phone said it was standard practice to ask in case I changed my mind. In my opinion it is a way to upsell (not sure if the technician gets a commission off of what he upsells). I think this is unethical. If they want to confirm he should have said to my husband, the original order was for no protective coating, is that still what you want. I didnt think I had to go over every detail of the order with my husband as I thought they would do the service as I ordered it. Not sure what they use in their protective coating but our room reeks of chemicals. Plus the technician left our house in a mess, water on the floor, etc. I will never use this service again as I think they are unethical. Then when I called they were casual about it saying it is their standard service. I complained online and they said someone would get with me shortly but of course I have heard nothing. I would not use them. I hope the protective coating is safe as I can find nothing on the website about it.
I am so thankful for the two service technicians - Walter and Jaylen, who helped us out today. They were professional, affable, knowledgeable, and skilled. The cream-colored stairway carpet looks like it was just installed. The tile floors in the laundry room, bathroom, and solarium have clean grouts again and are evenly sealed. From now on, Walter and Jaylen will be requested by name. Stanley Steemers service and product is great, but these two gentlemen made the experience with Stanley Steemer exceptional.
This was my first time using Stanley Steemer and they did an amazing job. Brian was extremely professional and knowledgeable about floor care. My home looked better than it did when I moved in. I’ll be using this service going forward.
I spoke to Stanley Steamer Rep before posting this review.Your sales person indicated there was no difference in $ even though the bedrooms were exceptionally small. The living area was just over your limit and you charged my 85yr old mother an extra $30.The house was essentially EMPTY, amd immaculately vacuumed and cleaned.. the one queen size bed in the master and one dresser they didnt move!! Seriously. $350 for ONE HOURS WORK two strong able-bodied men could not move a queen sized bed.
Technicians was very knowledgeable of their job! They performed their job with excellence 👍🏾👍🏾 Also they were very polite and performed their job and left! Definitely will use them again.
Louis and Steven cleaned the air ducts and vents in my house. They were very careful and thorough. They took pictures of the areas I couldnt see and explained what they were doing along the way.
Originally hired SS to clean our air ducts in our house…I’m disappointed that after asking Ronald & Vincent to include cleaning my dryer vent that they DID NOT vacuum up all lint/dust/dirt out of my laundry room! There was LITERALLY 3” of lint/etc around the entire perimeter of my laundry room! I had clean clothes hanging up but I was not told that I should remove them; they are filthy dirty. My vacuum was 2’ away and yet they made ZERO effort to use it! We tipped them well. Make sure you check EVERY ROOM after duct & dryer vent cleaning before they leave!
Excellent service! Benjamin and his partner Darious (?(sp) were Very Polite, Professional & Accommodating!! I will definitely request this team of professionals in the future. Benjamin was the team leader and is a great asset to the Stanley Steamer company!
We had them clean out our dryer vent today, and we’re very happy with their professionalism and the results of the service. The guys were very personable, and I would hire them again with no reservations.
Carpet specialists were extremely professional and informative. They did a remarkable job on cleaning the carpet throughout our entire home and two area rugs.
The technician was very courteous and clean and polite! This is my third time using Stanley Steemer. Very happy with their service even though they’re not the cheapest in town.
Both employees were extremely courteous and professional. They explained the services great and performed exceptionally good cleaning. Would definitely recommend again.
The 1st wow was that the team was 5 minutes, early, polite, professional and courteous.The 2nd wow is they were able to perfectly remove the dog stains and the carpet looks brand new. I would highly recommend this team and will certainly use again when needed.
Both gentleman came in, observed the areas, wasted no time to do what they came for. Did a phenomenal job cleaning 3 large bedrooms and a stairwell & landing. We’re very pleased.
The sofa is still soiled on arm rest and stain still on the cushion . The sofa was not heavily soiled to start with and now looks like it has never even been cleaned . It was not even damp afterwards. I will not use Stanley Steemer again and do not recommend them for upholstery cleaning .Disappointed customer
John Young and Derek Kinzer were very professional and helpful with all questions. Carpet looked awesome when they completed!!!! I was able to get a quick appointment and quick, exceptional service! I will definitely use again!!!!
Bentavios was Fantastic. He explained everything he and his partner were going to do and how long it will take.The results were immediate and Superb. Both young men were very Professional, Curteous and friendly.A great job my house feels great.Thankyou 💜 💜
These gentlemen were very responsive and professional. They explained things clearly. They respected our property. And, they did a very good job!
The young men were very professional, great customer service and detailed. They deserve to be in a leadership role. I will definitely use this service again.
Darius and his colleague were excellent and did not disappoint! I have used Stanley Steemer for years and once again- they transformed the carpets! Removing stains, odors- even changed the color! The carpets look new!! Removed stains I didnt know were there! This is the ONLY carpet cleaning company to use- ever!
I was super worried about how long this process would take but Jalen & Thomas came in and got the job done in no time! They were super reassuring & professional. Amazing service 10/10 definitely recommend!! If your getting serviced in the Atlanta area ask for Jalen! Couldnt have asked for a better experience! Thank you!
Not everyone will have a pleasant experience with a business service. This is one of those times. Personally, this was of the worst service I have ever experienced. It only ocurred when the area supervisor appeared to check the service provided. Thats when everything went downhill. This person escalated the issue to a point where the police was summoned....totally unnecessary and indicative of the KAREN syndrome. Really sad 😔.
Juan and Shamar were professional, patience and amazing. As a first time home owner, Juan was a wealth of knowledge. Juan was able to tell the pervious owner had a pet.Juan was patient with my questions and communicated in a manner, I didn’t feel like I was being taken advance of. Shamar and Juan, Thank you the carpet looked and smell like new.
Chris was awesome! Very knowledgeable and helpful. Even helped us figure out some ongoing issues and gave us recommendations on how to fix them. Highly recommended!
Very good job. I was amazed with how the carpet and stairs looked after cleaning completed. I will continue to use Stanley Steemer. They dont disappoint.
Kevin and Malachi did an amazing and thorough carpet cleaning of my home. I am so happy with my results and truly appreciate all their hard work. Thanks! -Sheronda Dobson
Davis an Bryan were great they did an amazing job my carpets looks new an they were very helpful an very very professional I will definitely use Stanley steamer again an I’ll definitely be requesting Davis an Bryan again
Reggie and Malachi did a great job. They put forth the extra effort to get my carpets clean. I would recommend them and Stanley Steemer.
These gentlemen were AWESOME. GOOD customer service and careful attention was given with my areas that were cleaned. Thank you so very much Jajuan and Clyde. See you next carpet cleaning.
Malachi and Darius were fast, detailed, and thorough! They explained everything to me and were really great. I’ll definitely be using them again!
Ive been using Stanley steemers for several years now and I have never been disappointed. Today, the cleaned the floors on my vehicle and it looks brand new. I love Stanley steemers!!
Very quick and professional. My carpet looks like new!! Thank you for your quality service Daniel Odum!!
Awesome job!! Every spot was removed and it looks brand new. Ive used another business but it was not good cleaning. I will certainly recommend Stanley Streamer!
The two gentleman that arrived at my residence this morning was on time, professional and answered all my question. They did an exceptional job my carpets look great
Malachi was great. He was very professional and thorough. I would highly recommend their service and I would ask for Malachi directly. He is the best.
I called them to clean our hardwood floors. They were on time and and very professional. They went over what needed to be done, were careful moving our furniture and did a great job making our floors look new again!
My carpet is very clean, I had questions and the guys quickly addressed them. I appreciated Phillip and Ryan today.
The two gentlemen that came out to my home did a great job; very professional and speedy! My carpets look great!
The cleaning crew showed up in the scheduled time frame, explained what would be done and had the couch and bathroom floor clean in about 30 minutes. Very professional and polite.
Awesome job! I didnt think my white sofa would ever come clean again. Looks like new.Thank you!
I am extremely pleased with the results and especially the care in moving the furniture and making sure I took a good look at the carpet before they left. I’ll NEVER use another carpet cleaner!
Very impressed with the quality and professionalism. Will definitely be setting up another appointment in 6 months. Very pleasant workers.
I am very disappointed in the service. The tech did a mediocre job. I don’t think they put muscle into the job. My husband does a better job with our personal carpet cleaner, but since he has been unable to do the job himself we thought we would try Stanley Steemer. I expected the carpet to look better than it does for the money I paid. I’m a VERY DISSATISFIED CUSTOMER
The tech was very professional. He was also very knowledgeable about their services and provided some great recommendations to care for our carpet.
Israel and Josh were professional, quick, and did a great job! I would definitely use their services again.
Juan, the technician, was very courteous and professional. Our carpet looks cleaner than with our previous carpet cleaning service.
Very pleased with Stanley Steemer services performed by Forrerst and Chuck! Friendly, professional and customer focused! My sectional looks amazing!
Brian did an excellent job. He paid great attention to detail and took his time. They were waaay better than Zerorez!!!!
Incredible quality of work with this company and the folks that run the show on-site each time are great folks. Some young, some very experienced and everyone is very nice and helpful.
I was very happy with the work the 2 gentlemen did. They were efficient and very professional. I would recommend to anyone who needs a good deep cleaning.
Very pleased with the service. Fast and efficient. My carpet looks, feels and smells much better.
When I called they were able to get me an appointment the next day and they were right on time. They worked very hard and fast leaving me with very clean carpet.
He was very polite, very professional . My looks better than I’ve seen it. Will recommend Stanley Steamer’s Service
The two gentlemen who performed my duct cleaning did an excellent job they were very professional as well as friendly I dont think I could have gone with a better company than what I did do
Stanley Steamer did a fantastic job. They were friendly and professional. I will definitely use them again.
My wife and I are getting a new puppy soon and wanted to make sure any remnant odors of our current pets’ previous accidents were gone beforehand. Silva arrived on time and did a fantastic job on our carpet! We were both very impressed by the work, and Silva was a great guy to talk too while he was at our house. Thank you, Silva!!
Was well pleased with Malachi and his assistant. Was a yes mamm person. Explained everything to me, courteous and knew what was needed.
Israel and his coworker did a terrific job! They were super nice and very professional. I was very pleased with the results! 😊
This business ruined my moms Mothers Day. I made an appointment online as a gift to her and they promptly came out the next day but now there are pinkish, purplish stains left from the solution they used. The carpet is now also puckering in places where it wasnt before. Use at your own risk. Contacted Corporate and got crickets. BUYER BEWARE!
The gentleman arrived on time and we’re friendly and professionalMy carpet turned out great
These guys were friendly, detailed and quick ! They were in and out within an hour and didnt pressure us about additional service .
Kevin & his team were professional & completed upholstery cleaning in an hour. I’ll recommend to friends gladly!
Louis Manley and his helper, Kevin, were extremely professional and took great pride in getting my upholstery in “brand-new” condition! I had several stubborn stains that others could not get out but Louis is a perfectionist and was determined to make sure he got the very best results! I am thrilled with my “new” furniture!
Extremely pleased with the service we received! Literally cannot say enough good things! We had Walter & I 100% highly recommend requesting him. They were very communicative, on time, efficient, quick, very friendly and all! I have not one complaint and will definitely be using them again.
The two gentlemen were professional, polite, caring with ventilation duct cleaning. We highly recommend them
We were so happy with our service and with the technicians that came out. The did a FANTASTIC job and were very personable. We will definitely be using Stanley Steemer and hopefully them specifically in the future!
Orion was very kind, and professional! She helped me to make good decisions and even checked the material to be sure her equipment would not damage it! She was thorough and that is what I liked about HER, if you know what I mean! No offense guys but, yeah! She knows what she’s doing! Thanks Orion, and Stanley Steemer! I am now a loyal customer!
Ben and his partner were fantastic. I seriously couldn’t have asked for better. They were friendly, professional and did a great job. I’d request them if I use SS again, which I am likely to do based on this experience.
They were very thorough. They told me every service I would be getting and made sure I understood the guarantees. They helped to move items out of their way that I didn’t previously move and were very efficient and polite. Did it all with a smile! Will definitely request them again! Thanks Stanley Steemer.
I used Stanley steemers for my wood floors and they did a phenomenal job!!
Jaime was super friendly and professional. He did a great job getting the dog hair and odor out of our armchair, ottoman, and area rug! Will definitely use again.
The technician was very kind, masked, and thorough.I will definitely use them again, and I would like to have the same person care for my carpet and rugs.Just what I needed to get ready for holiday guests!
Wow is all I can say. Gustavo and Jose did an awesome job cleaning our ducts. My husband and I both have allergies that seem to have bothered us more than usual. After getting our ducts cleaned the air feel fresher and our sinus has cleared. These 2 guys answered my questions. I had a lot of questions. They were patient with me and very professional. If there was 10 stars I would definitely give them all 10.
They were on time, superb on communications and most of all, did a really super job on the carpet. I was not at home, but was really happy once I got there to see what was done the next day. I can only say the more than lived up to their standard!!!Chris is the best!!!
I scheduled an appointment to have my love seat steam cleaned after my dog peed on it. I paid extra to have it cleaned, deodorized and protected. The love seat looks great but it still smells like pee. I wish the service would have done a better job at the deodorizing part. The technicians were great, very professional.*Update-Stanley Steemer came back out and redid the cleaning and deodorizing of the odor that remained. The second treatment did the job! I was very impressed with their customer service. I’m very happy that they cared enough to reach out to me and returned to reclean my love seat. Would definitely recommend!
Wonderful service. Jesus and his partner were awesome. Absolutely would recommend to others
Cleaned the dirt and sanitized the ducts. The chief technician was very knowledgeable and did an excellent job. His assistant was sloppy, did not replace the vent covers correctly and stripped the threads from 2 of the covers.
They did an awesome job on our floors. The 2 gentlemen who came here were very respectful, professional and have awesome customer service skills. Thank you guys for the great work.
Juan was professional and very nice! He did an awesome job with cleaning our carpet. I will definitely be using Stanley Steemer again. -Angelica
This was the first time I have ever used a professional service to clean my carpets. I will be a repeat customer. The people who cleaned my carpets were very professional and did a great job.
Very pleased! My carpet looks far better than I thought would be possible. Almost all stains gone! Oder completely gone! Professional Service Technician Mr. B Williams made such a difference!! He was professional, knowledgeable and courteous!! I highly recommend Stanley Steamer.
The guys were professional, courteous and had us check the results as they went. Highly recommended them!
Total reviews rating 4.8
199 Reviews for Stanley Steemer 2023:
Review №1
2022-06-27Malachi & a guy named Reginald Davis came out to clean 3 rooms of carpet. They were very Personal and easy to talk to as well as very courteous & professional. They actually called to see if they could come earlier than the original appointment time & I agreed. So they were here on time and done an excellent job. I would definitely recommend Stanley Steamer for your carpet cleaning and I would definitely recommend This company to recognize these two gentleman for doing a super job.
Review №2
2022-02-21We moved recently and had to have our carpets cleaned- I called SS and they came out the same day! Very affordable & Daniel was amazing! He answered all of my questions, moved heavy furniture out of the way, provided a detailed clean, and was awesome overall! I’ll definitely use their services again!
Review №3
2022-01-04I used their largest competitor for many years but we used to won a beach house. Stanley Steemer was there and the competitor was not. I was so pleased with the service, I decided next time I need someone in Atlanta, I’m going with SS. I have been using them for years now and they are always great at communicating their arrival time, professional and courteous. They do a great job. I have two dogs and ,yes, they get on the couch. I usually go with a cleaning and deodorizing but no protection, avoiding the extra chemicals. I highly recommend them!
Review №4
2022-06-23This was my 2nd time using Stanley Steemer. Both times I received excellent, professional service. My light carpet looks like new. This time he also cleaned my white ceramic bathroom floor tile. It has never looked so clean, shiny and beautiful. I definitely will continue to use their service and highly recommend them to anyone.
Review №5
2022-04-30The gentlemen who came to clean were absolutely outstanding! They were extremely kind and courteous. And that’s not even talking about the amazing job they did!They made sure I was happy with how my rugs looked before they moved on to the next rug. Always checking in with me along the way.The rugs and couch look brand new and smell wonderful!I will definitely be calling these guys again!!
Review №6
2022-06-28Israel was prompt, prepared, knowledgeable, and thorough. When he finished, my sofa looked brand new. He and his co-worker also left the living room floor space cleaner than they found it. Very impressive! I certainly hope the company rewards them with the bonus they deserve for making me a return customer, happy and satisfied! Thank you for excellent service from two true cordial hardworkers.!Stanley
Review №7
2022-01-21I am very pleased with the work the two wonderful gentlemen, Darius and Kevin did. Kind and humble spirits I tell you. They were timely, explained the process of what they were going to do, assessed the area, created an effective plan and went to work. My hardwood floor looks like the 1st time I had them installed. I will definitely be using this company again. Keep up the great work gentlemen.
Review №8
2022-05-21It took them 30 minutes to completely clean 3 rooms in my home! I have tall carpet that had become matted down in certain areas from heavy walk paths. They not only got my carpet clean, but they were able to restore my carpet to looking brand new!Super happy customer and will have my business for life.
Review №9
2022-01-11Once again, absolutely delighted with the great job they do. We only use Stanley Steemer for our properties because they can get out stains better and seem to do the best job ever. This time we added having the tile and grout done and boy are we glad we did! Phenomenal job again. Super thankful
Review №10
2022-01-11They were asked to clean a rug. They charged me a significant amount extra due to having to come to the 9th floor. They assessed the rug and the stain and completed the job. Upon leaving, the tech said the stain isnt gone but it is lighter. By the time the rug dried, it was clear that this was a botched job. There is a huge (at least 8-9x larger than original) brown stain on this neutral rug and brown/beige blotches all over the rest of the area rug. Its so ridiculous I cannot even believe it!