Suntamers Window Tinting in Cartersville
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Cartersville, Bartow County, Georgia, US
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Site: https://thesuntamers.com/
- Monday:9:30AM–5:30PM
- Tuesday:9:30AM–5:30PM
- Wednesday:9:30AM–5:30PM
- Thursday:9:30AM–5:30PM
- Friday:9:30AM–5:30PM
- Saturday:10AM–3PM
- Sunday:Closed
I contacted them for a window tinting estimate. We scheduled a time for them to come to my house but they didn’t show up. When I called to follow up, their shop had flooded and they apologized. They told me they would call me back the next day with a rescheduled date and time for the estimate. They never called. I literally called about 15 times over the next two weeks and left a voicemail every time. They never called back. I understand things happen and they were short staffed. But there’s no excuse for not calling me back as many messages as I left. I practically begged them to take my money but they couldn’t be bothered.
The best tint place in Bartow, Floyd, and Gordon Counties. The owner, Todd really knows his stuff. He and one employee can turn out most cars in an hour or so. They also do boats, RVs, heavy equipment, and business/ residential tinting. They use quality tint and they stand by their work.
This place is amazing. My grandfather used these people and I saw that they did great work. So I sent my 04 ford ranger their for two windows 35% tint they turned out great. Also to top it all of my he brow across the windshield looks great to. I highly, highly, highly recommend this place also you can never meet people as nice as these people. Great place for window tinting
Customer service and quality of work are disappointing. Take your business elsewhere. The tint had hair in it the first go round, so I called and made an appointment to have it redone. My husband and I arrive and no one is there. I call Dee and she said she forgot about me, so we reschedule for the next morning. My husband and I arrive that afternoon to pick up my car and it has the wrong percent applied. I explained the percentages and they said they noticed the tint they applied did not match my smaller side rear windows, but applied it anyways. So they told us they would fix it, give them 15 mins. My husband and I left and came back. It was not ready yet and I had to leave at this point and drive my husbands vehicle to get our child. My husband waited and the tint percentage was wrong again and literally looked like you were looking through water, it was so distorted. The guy at Suntamers told my husband that if I had any issues, they would fix it. At this point, I am being ignored. I have called, left a voicemail and emailed my concern. Im over it. My husband and I have missed work and had to rearrange our schedules all for something that should have been simple.
I made an appointment, and when I called the lady who took my appointment said she didn’t have her appointment book so she would put it in later........apparently she forgot. When I showed up they were closed for the day!! I called and left a message that I was there waiting and no one showed up or ever called me back. I never received an apology or a call back. Another lady showed up as I was waiting for my appointment (thinking maybe they were just running late as we were the first appointment of the day) wanting an estimate and when she asked why I was there I explained my situation. she decided to go somewhere else too.Update: my appointment was made for Good Friday and they had decided to close. Apparently since she didn’t have her appointment book she didn’t realize when she gave me the appointment they would be closed that day. No one ever called to apologize or try to make this right. SadUpdate to their reply: I spoke to a live person to book my appointment, not an answering system. The person made the mistake. The day I showed up for my appointment, no one showed up at the shop. Apparently everyone took the day off because it rained. What made this much worse is no one ever called me back to apologize for missing my appointment. I would have accepted an apology and we could have rescheduled. It was not a machines failure, it was a failure of customer service.
Women at the desk os very rude! Plus they left old window tent after they charged us to remove it so we had to take it back and they were rude about having to fix their screw up still have bubles 9 fays later they swear will go away we shall see! Will never have my business again.
POOR CUSTOMER SERVICE CAME BY TO GET A QUOTE ON HAVING MY BACK WINDOW TINTED THE LADY SAID SHE WOULD HAVE TO GET WITH THE OTHER GUY TO FIND OUT HOW MUCH IT WOULD BE I GAVE THEM MY CELL NUMBER A WEEK AND HALF GOES BY DIDNT HEAR NOTHING FROM THEM I CALLED UP THERE AND WAS TOLD IT WOULD COST $150.00 TO DO THE BACK WINDOW ALONE WHAT A JOKE.
Total reviews rating 4.5
83 Reviews for Suntamers Window Tinting 2023:
Review №1
2022-05-03My first visit was to get all four windows in my car tinted and they turned out great! I ended up getting the middle option tint which helps out great in keeping the temp down in my car. Went back for the windshield tint plus a sun strip and am so pleased! Great customer service, quality work, and reasonable prices. Highly recommend! Thanks Suntamers 😊😊
Review №2
2022-03-25Suntamers is AWESOME! If you want competitive pricing, call them. If you want excellent quality of service, call them. If your car is your baby, call them....Suntamers will care for your car and they care about you as a person. I traded with them the first time in 2018 after a friend referred me. My wife got a new car, they were the first person I called. They did such a good job and the pricing was so good, I took them my car. They did such an AMAZING JOB!! FANTASTIC WORK! I really enjoy the staff too!
Review №3
2022-06-29I tint 8 to 10 cars a year and this place is the best, they use high quality Tint their installation is flawless. And reasonably priced. I totally recommend. Sun Tamers
Review №4
2019-04-25Price was unbeatable, but you get what you pay for. Quality of work was disappointing and the customer service was even worse. Pictures show what looks like carpet under the tint and its right in front of the driver on the windshield so not easily looked over. Also pictures show two pieces of weather stripping that were cooked with a heat gun ($90/ea.) Wouldnt be such a big deal if it werent a brand new car.
Review №5
2022-02-21Very good service and professionalism here. I loved working with Sacha and my Audi Q5 looks amazing with the perfect suggested tint!
Review №6
2022-03-16Horrible service ..had appt last saturday by appt for 10 am .got there at 9:45am waited until 10:30 am walked to every door was locked knocked an ever door no one answered. So i called them from there parking out front .know one answered phone si i left message told them i was waiting out front. know response back .still as of Tuesday know call back. All i can say is horrible horrible service
Review №7
2022-04-22Team did a great job on my new F350. Very happy with the way it turned out.
Review №8
2022-01-07Great Place of Business, they tinted my Jeep and my wife’s 4-Runner. Quality is good and they do what they say. I’ll be back
Review №9
2018-09-12Negotiated tint with my purchase. The dealer recommended Suntamers. Knew someone that also recommended them. Glad I went. Still a flawless job.
Review №10
2021-01-26Great experience and great customer service! They tinted all the windows on my 2021 RAV4 and I could not be more pleased. I was unsure of what level of tint to get but after they explained/showed me the difference it made sense to go with the ceramic to best protect my leather interior. This is the second vehicle we’ve had them tint and my husband is interested in getting his truck done. Fair pricing and scheduling was very easy (even rescheduling). Highly recommended!