Taco Bell in Augusta
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Augusta, Richmond County, Georgia, US
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Site: https://locations.tacobell.com/g...
- Monday:9AM–12AM
- Tuesday:9AM–12AM
- Wednesday:9AM–12AM
- Thursday:9AM–12AM
- Friday:9AM–12AM
- Saturday:9AM–12AM
- Sunday:9AM–12AM
Taco Bell in other cities:
Have always loved Taco Bell but its not worth the expensive prices they have nowadays! Its totally ridiculous! I ordered 4 chicken quesadillas and two orders of chips and cheese and it was $30!! Never again! Like I said, I love their food but it is so not worth the money! Ill eat other places before going here again. I hate that!
Placed a mobile order thru the Taco Bell app...used the customized featured paid extra to add things to my order...get to restaurant pick up order it was ready in timely manner...BUT almost none of the customization were followed. Completely disappointing this Taco Bell was on the other side of town and it was late no point in calling and complaining cost of gas driving back was the same as all the extra customization that were forgotten...dont have a feature allowing customization if youre not going to follow them
Fast food .... everyone has had a bad experience in a drive thru at one time or another. At some places it seems as though the employees are in a speed talking contest or you cant hear what they say nor can they hear you.DEFINITELY NOT THE CASE HERE AT this TACO BELL.The employees are polite, courteous, patient and (get this) they speak at a normal tone and speed. They do not rush you while placing your order. When you get to the pick up window, they greet you with smiling faces. I havent had to wait for my order more than a couple of minutes if that long. YES ITS FAST FOOD and SO DANG GOOD !So many other places could learn from the great employees at this Taco Bell !
This taco bell was amazing! It was very clean and the food was perfect! The staff was very nice and welcoming. The female manager was very good too. While my boyfriend and I were there, there was an older gentleman there who was complaining about not being able to sit at a do not sit, social distance seat and the lady manager was very calm and handled it amazingly! Very great staff!
Kind of disappointed. I stopped by to get dinner for the kids, and a drink for my wife. I ordered a #2 combo, (3 Supreme soft tacos and a drink) asked for chicken instead of beef, with no lettuce, and a large Mountain Dew with no ice. Also ordered 3 cheesy roll ups, and a medium Pepsi. The lady on the speaker was friendly, as was the person at the window, and my order was right on the screen and on my receipt. When I received my food, the Mountain Dew had ice in it. Disappointing, but not a big deal. However, when I got home, the tacos had lettuce, and no sour cream. I called to advise them of the error, (no yelling or bad language) only to have the person who answered the phone ghost me on the call. Not cool.
The service I received today was the worst Ive had anywhere. I placed an order and checked it on the screen to make sure it was correct.. I paid the cashier, asked about the items enclosed in the bag and I was assured that everything was included. I get home and whats in the bag is not what I ordered. I called the store as I was walking out of my house to drive back and the person that I talked to, who said that they were the manager, told me I could keep it or bring it back. I told him I was on my way to return it, but it was costing me more than what I paid since I had to make a trip back. He never made any attempt to apologize for my inconvenience. When I arrived at the store I went to the window and they told me I had to come inside. I drive around, park and walk into the store. As I approach the counter with the bag in my hand, 3 of the associates are trying to decide who is going to address me. The next issue for me was that no one working was wearing a mask. Again I stated what I had ordered, and the associate that did finally come to the counted, started to tell me that the numbers had changed. I told him what I ordered was on the screen so that is what should matter. He took the bag, looked in it, rolled it up, threw it in the trash and began to make what I ordered. Not at any time did I get an apology, a Thank you, an offer of anything for the inconvenience or anything. This was the most unprofessional experience I have ever had.
This is the nastiest Taco Bell Ive ever been to. Ive given this place too many chances. Im done. Most of the time, the food is cold and just thrown together very sloppily. I took a bite out of the soft taco and had the nastiest, most rancid, chemical taste in my mouth. I almost threw up. I brushed my teeth and used mouthwash.. I still could not get the taste out. The only thing I could think of how this could happen is if someone was cleaning while using chemicals and forgot to wash their hands or change their gloves while preparing the food. Ive never had this experience with any restaurant in my life. I was so nauseous, I thought I had been poisoned. Never again.
This taco bell is always my favorite to go to. The employees are always very nice and never have an attitude about anything, even if they accidentally mess up the order they are quick to fix the issue. The food is served fast and fresh. This taco bell location has been around since I was a little girl and hope it stays. Thank you to the amazing crew there!
Its hit or miss. They get my order wrong half the time, but theyre nice and understanding when i am them to correct it. Sometimes the managers are overly rude to their employees. I dont know the employees story, but nobody, in my opinion, should be yelled at in front of guests. And it doesnt happen everytime, but its happened enough for me to notice.
Taco Bell on Wrightsboro Rd is generally pretty good for what they do. The food is consistent, and service is good. The restaurant is usually quick, efficient, and accurate. The service is friendly most of the time. The atmosphere is typical for fast food. I have been eating here for years, and will continue to go.
Great place for eating! The food tastes good and the menu has a wide variety. The atmosphere is quaint and cozy. Bring friends for a get-together. The drinks cool you down quickly on a hot day. Youll definitely will go back for seconds and more! The staff are friendly and quick serving you. The place is clean and inviting. Taco Bell is #1 in OUR books!
Awesome customer service at this location! Employees are friendly, fast and very rarely mess up anything in our orders. Love that its open later than other fast food places nearby. And of course the prices are affordable, which is great when youre on a budget but still want something that tastes good.
Food was okay but I was told to drive around because she couldnt add another taco to my total... So I had to drive around after waiting several minutes in the drive through the first time.... Just to reorder one more taco. Now all of the food was cold. This is why I have 2 stars.
Went by yesterday its been a while since I went the first time a few months back. I ordered an number 1 no beans. I literally got a pencil thin amount of meat and all burrito and veggies. Im sure when the staff makes there food its not a pencil thin amount of meat. If you want great customer service they have it. If your looking for meat they will not deliver. Second time same thing wont return.
Food and service was good but a Tacobell employee sitting in the dinning area was on her phone watching videos the entire time (30 minutes or so) we were there. It must be okay for employees to do so but the volume of whatever annoying videos she was watching was extremely loud and a nuisance to all patrons. Not to mention her comments on the videos as she is watching them too. In public places people should be mindful of others around them especially if you are an employee at the place.
The worst taco bell in the area. Orders are always incorrect - I went through the drive thru 3 times one day just to get a plain bean burrito each time with a full description of what I wanted... beans Only! The burritos arent full. Staff is rude! Save time and money by visiting another location!
Awful place. Got our order wrong 4 times. They kept switching cashiers. One guy walked out and the cashier cussed at him. When we sat down to eat...finally...our order was still wrong! Another guys order was wrong too. He left angry too. Worst taco bell ever! Manager just watching the whole time accepting their behavior.
Great food whenever I stop here for some great food. It’s fast food sure,but nonetheless it’s fourth meal for a reason. And Taco Bell has never lied about what’s in their meat so yeah. They shoved meat in a nacho and advertisements went crazy but yeah great place to eat. Only advice is to double check your food when your swinging through the drive through to grab food. Sometimes they are hopping in the kitchen and stuff gets all screw balled around and an ordered item gets lost along the way or they forget to make it. Either way check your receipt no matter how many times you’ve been there remember to check it.
I am a frequent visitor of this Taco Bell, which is why I am so disgustingly disappointed. A co-worker and I stopped by after work and the girl rang me up at higher prices than what their signs displayed. Bringing this to her attention, and her immediate boss, I was told that they were changing their prices and I just had to deal with it. If I wasnt sick and needing to eat at the time, I would have just left. Worse, still, when I got my food (a burrito supreme and a crunch wrap), there was hardly anything inside of them. I could say more about that experience, but I am honestly getting irritated at the recollection. I took it in to the woman, who insisted that the thing was so small because it was my co-workers frito burrito. I opened it. There was about two tablespoons total of contents for the burrito supreme. Extremely disappointed!!
They did not get my order correct. I brought it to their attention before leaving the counter and was then treated as if it was my fault I didnt receive my food. The manager said that it was on my tray and that I wasnt getting another one for free. Thankfully, the cashier corrected her and told her it wasnt there. On top of that, when I finally received my missing items, they were wrong. Customer service is lacking and not friendly at all.
I feel its very unprofessional for a group of employees to loudly make negative comments about a customer in front of other customers. The person at the counter who took my order was not friendly at all. I got the impression that she really hated her job. Had a very simple order, Mexican pizza and soda. Mexican pizza was poorly made and tasted burned (refried beans). Not somewhere in would return to eat.
If you come here at night there is a 50% chance that your order will come out correct taste good and youll have all your items in the bag and then the other chance is the opposite of all of that and tonight was one of those nights where I should have checked the bag cuz I was missing so much stuff and the food didnt even taste that great
I dont know whats going on with the lady that was running drive thru, today, but Ms. Bridgette Cs (name taken from my receipt) attitude is.... outstanding. I pulled up and was immediately greeted what a smile (you could just hear it in her voice!). Ms Bridgette C. was so nice that by time I left the restaurant, I felt good about myself. Literally, in the maybe 2 minutes I was there, she boosted my self esteem. Food was pretty good, too, of course, but that goes without saying; I mean, its Taco Bell. Definitely going back. Maybe even tomorrow!
Hate going during night shift.always dirty need to keep it clean it dont matter because night shift slacks to much Sebastian is the only one I see working while others play around. Not good. Hate going through drive thru because yall know me and still mess up my orders. At least the chulpas were good. The veggie power bowl was nasty the lettuce was bad and they didnt put the ranch sauce on it the black beans were nasty tasted like beans were getting ready to spoil or they put to much water in it made the beans loose its flavor.
Taco Bell as a whole brand is not as good as it used to be. I had to pay extra for more tomatoes on a Nacho Bell Grande because there was a bare teaspoon included. Theyve gotten so skimpy on ingredients. A tad of goodies on top of too many crushed tortilla crumbles. Very few whole chips. Super friendly help at this location, but the store is not too clean. I will think twice before choosing any Taco Bell again.
This Taco Bell, store number 023715, exhibited horrible customer service today Friday, March 15, 2019. After I place my order, I told the cashier that I didn’t want cheese or sour cream. The woman making the taco complained that she had to remake it. The manager Wanda Ruffin even made negative comment about the type of it was.
Excellent customer service and I will always come here. I live near the state line GA/SC. I will go the extra distance to have great service. One time I order was wrong and before I could speak they knew it was wrong and handed me the right order. Awesome Mgmt. Staff.
Drive thru cashier was high..she gave me the wrong change and attempted to tell me i gave a $10 bill...the manager counted the register and gave me my correct change...i dont understand why they allow employees to be high on the clock...majority of the bunsinesses is going down the drain
Today I went here for lunch there was a large group of females with a baby and an employee from this store between all the load talking and profanity they were using the manger was just standing at the counter watching them when I told her to pack my order I was not staying and listening to that she called the employee back to the counter the other group was still there will never be back to this store again
Total reviews rating 3.8
199 Reviews for Taco Bell 2023:
Review №1
2022-07-01If you plan on getting the new cantina chicken tacos DONT!!!. Completely inedible pieces of chicken in both. Burnt and old. Throw your 6 dollars in the trash instead. And save your gas money!!!
Review №2
2022-06-26I ordered a toasted cheddar chalupa deluxe box. I recieved nacho chips and no cheese dip instead of cinnamon twist, I received a chicken toasted cheddar chalupa for no reason instead of a beef toasted cheddar chalupa, and my 5 layer burrito with drink. Because I stay 25-35 minute drive I didnt go back. I threw the nacho chips away and ate what I had. A few hours later I was violently vomiting up the food. Plan to contact corporate.
Review №3
2022-05-31Worst Taco Bell in the history of Taco Bell’s I had 2 doordash orders at the same time and they gave me the run around just to pick up the orders I couldn’t go in the lobby I went thru drive thru they sent me back thru the drive thru because I didn’t mention at the speaker that I had a DoorDash order not to mention we went in and told them we had a door dash order everybody in this Taco Bell is super slow meaning special Ed and needs to be fired I hope y’all get rated one star when y’all really need 0
Review №4
2022-03-15Some late nights after 12 I go to the Washington Rd. Taco Bell to pickup so e food there is a black lady who is the cashier. This lady has such a beautiful spirit she appreciate her job and her customers she is friendly and a blessing for that store I will be back this is at the drive through! She gets a 10+ !!!!
Review №5
2022-05-22Drive thru was pushy and impatient and Rude! Received everything minus the Good Customer Service. Food was Cold and Tacos fell apart!
Review №6
2022-04-18Had to wait in drive thru for 15 min after I ordered and paid. Other than that... food was fresh
Review №7
2022-05-17They were actually open for breakfast! The one on Washington rd doesnt open until 10:30, even though online says they open at 8am. But this one on wrightsboro rd, the people are friendly and quick!
Review №8
2022-02-13Nicest Taco Bell I have been to. They are super friendly and always get my order correct and quickly. I drive 15 mins just to go to this location. Keep it up!! 😊
Review №9
2022-02-10One really can,t go wrong at Taco bell although the last few times on Peach Orchard Rd. I had a child throwing my food to me like it was garbage the manager seemed surprised that it happen and the order wad incomplete I order double meat on a taco hard shall played for it got home and that young man didnt double the meat. The manager cared!!
Review №10
2022-03-27Ugh....If youre not expecting much, you might still be disappointed.You know, its taco bell....Id rather have McDs.