Wheelchair-accessible car park
Yes
Take 5 Oil Change in Douglasville
Categories
Location on the map
Douglasville, Douglas County, Georgia, US
Accessibility
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Phone: +1 770-627-7635
Site: https://www.take5oilchange.com/l...
Site: https://www.take5oilchange.com/l...
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:9AM–6PM
Take 5 Oil Change in other cities:
Comments (199)
My 2019 Hyundai Tucson with approx 69,000 miles... engine died 20 minutes after I left. Take 5 has not taken any responsibility for their role in this situation. I am a school teacher and now I have to foot the bill for a car rental.How would you feel if it were you?
The employee that greeted me was so nice and professional. He was very patient with me even though I as being a real airhead. He helped me out a lot. I was in and out in a flash with no problem. I will be back for sure.
PLEASE READ 🗣 Took my car to get an oil change, NO lights were on prior nor was I having any issues. I wasn’t behind on an oil change, everything was working fine. As SOON as I pulled off from getting the oil change, the oil light came on immediately turned around and took it back. They checked everything and told me it was my oil pressure sensor which I’d had no issue with literally until RIGHT AFTER they did the oil change. THIS WAS NO COINCIDENCE. I took it to the Chrysler dealership and was told it was not only the sensor but the oil pump was damaged also. Now I have to pay almost $2000 plus a car rental. I will be reporting this company to the BBB along with several other women that had very similar issues after coming to this location. Don’t be surprised if you’re hit with a lawsuit.
Take 5 oil change in Douglasville did not line up my filter correctly, they just shoved it in. I had it done before work and then drove straight to work. After 6 I drove home with the check engine light coming on and my oil light. I called the nightshift, 30 minutes to close, after letting it ring for 5 minutes a very rude manager finally got on the phone. I was directed to take it to Villa Rica, I live there, to look at it. They were so nice but they said everything was fine because there was no oil leaking. Over and over I was told it could be anything and no one belived me that they caused this. I knew they did. Anyway, I had to put it in the shop and they found the cause an improperly installed oil filter. The shop was full so I drove my dads truck that gets 12 miles to the gallon. The only reason they get 2 stars is because the district manager did pay my shop bill, some of my gas and gave me 2 free oil changes.. The free oil changes are at Villa Rica, Ill never go to hwy 5 again
Quick and easy. Main reason for the review is the staff. Staff was hands down the best staff I’ve ever encountered. Greg did a great job, and couldn’t have expected better service. Thank you Greg
Extremely disappointed. I usually go to the dealership for my oil changes but they didnt have any open appointments so I went to Take 5. After leaving , I noticed that my skid plate was quite low and scraping the ground and missing screws. I took it back up there and they supposedly fixed it. But no, the guy threw a few zip ties on it and my skid plate is still low and scraping. Their oil changes are pricey (around $100) and the guy who took my payment had no idea how to reset my oil meter inside the car. Theyre inexperienced. Im taking my car to the dealership to fix the issue and will continue to take my car there for oil changes.
I waited in line for nearly 20 minutes just to be helped. Then they did not have the oil for my car unless I wanted to pay for synthetic oil. I didn’t feel comfortable and I’m glad I went elsewhere. Overpriced!
Awful. They stripped my oil catch cannister and gave me a temporary oil plug. Itll cost me over $600 to get it replaced since it cant be fixed. I spoke with others and everyone has a similar story that used this company. They have one job: to do oil changes and they dont do that correctly. Do yourself a favor and skip this place. Go to a real mechanic or the dealership. Thank me later.
I came to this location just expecting to get an oil change and expecting to have a long wait . I arrived and was greeted by John. John and his crew did an excellent job. They were fast and efficient! I will be sure to return to this location.
Came in for an oil change at the Hwy 5 location in Douglasville on the 16th of August. Not only did they not check all the fluids, they left greasy handprints all over my bright red hood. I have been a customer since the place opened but the complete lack of professionalism and the greasy prints all over my freshly washed car have left me fuming. Will be looking for a new place.
Some of the techs need training. My oil change is rougly $100. Tech put Kia part on my Audi Q5. Oil leaked all over my yard. Management didnt seem too surprised when i returned the next day. Really the manager on day i returned didnt see the need in speaking with me.
I could not have found a better place in Douglasville. They were professional, courteous, orderly and quick to thoroughly service my vehicle. Thank you!
Quick! Friendly staff awesome service from John & Blake !! They offered bottle water while you wait. I like you dont have to get out the car.
Great experience ever time I go. Friendly employees, everyone always seems to be in a good mood. They take care of their customers, making sure to let the driver know of any issues or things they notice arent quite right. Free top off and check of almost all fluids even if youre only there for the oil change. The lines can get lengthy but they will always make sure every vehicle gets serviced in the order they came in, as well as very short times actually in the bays. This is the only place Ill take my truck to get the oil changed. Good prices too!
Came here today for my oil change- when arriving there was a tad bit of a wait which isn’t a problem. The problem is the workers just talking amongst each other and not working efficiently in my opinion. Looked up at one point and three of the guys just dancing around. Which this is a place of business. And not to mention the workers after the oil changes are just talking to the customers at their vehicles for a long period of time socializing. Respectfully won’t be back with the lack of professionalism in this establishment.
Love them and they officially have a new customer. The men were polite, knew what they were doing, gave me a bottle of water while I waited, proactively put air in my tires, and got the oil change done quickly. Even gave me a coupon I wouldnt have known about. Cant beat that.
Went to get oil change. They were out of the basic oil so I was required to get the more expensive kind. They did not finish the full service checklist that is on my receipt but sent us out regardless. Got high milage oil which online says is good for 10,000miles and yet they gave a sticker saying I need a new oil change in 3,000miles.I have been to take 5 before but this was the first time I had issues with service. I will not be going to take 5 for an oil change again.
Fast and easy. The employees were very nice and helpful, even brought us waters while we waited line without having to ask. We will definitely be using this place more often
My wife and I came here on Friday to get a oil change just as regular procedure because we have a car with high mileage and we were serviced by Greg and Blake(apparently his name is John but he had Blake as his name tag) after we had gotten the oil change they said we had a bad drain plug and to go to express where they’ll fix it and tell them that John sent us. Before we came here we had no such problem with the drain plug when we parked in our garage and left to go pick up our son from school there was a huge oil puddle underneath the car and we’ve never had this problem before we came here Friday. I went to check the oil this morning and there was little to none left after having the oil changed on Friday. My wife called yesterday about the situation and spoke with the manager will about the situation and they were supposed to check it out but when she got there today all they did was tell her that prior to service of the vehicle they found that the drain plug needed replacement which is not true it was after they had already serviced the car they told us so nothing was done about the situation do not ever come to this place the lack of professionalism is absurd and like I said previously we have never had any problems of oil leaking before we came here I will never be back this place is a joke and they tried to send us to the place up the road express so I believe they have a gimmick where they mess up your car and send you to get it fixed where they just end up getting more money and how many more people has this happened to there’s no telling this place is a scam and a gimmick so they can get more money out of you by sending you to another location DO NOT EVER COME HERE!!!!!!
They emptied my oil prior to telling me that they didnt have the high mileage oil I needed so I was forced into what they had. After that while changing my air filter I saw him struggling and then he dropped one of the screws. He finally went for help and the second guy also struggled. Finally the lead mechanic came over. I saw him also drop one of the screws. Well, they finally finished and before I left I asked if they replaced the screws they dropped. They said yes, well my fiance is a master mechanic but was away at training so I had him check when he got home. Well not only did they not replace the screws they dropped they also broke one of them and my air filter cover is just on there not secured at all. The most expensive almost $200 oil change only to spend almost 50 minutes on what shouldve taken 20 minutes and be lied to, given the oil they had, and them not put my car back together the way they found it.
Worst place to get an oil change. The workers were just talking and fellowshiping. Everytime I ask a question Romeo ack as if was a problem. I literally will never go back. I was in there :45 getting an oil change. They need to work when they have customers and I had to ask to get the tire pressure check before I left. We spend too much money on an oil change for this to happen.
Actually my fiancé and I was doing a doordash and Eli the manager at Douglasville Take 5 waved us down because our skid plate was hanging and scraping the ground, he pulled over and put screws in for us. Dude really needs a raise!! Awesome guy!
Yesterday 4/16/2022 there was a accident on hwy 5. I saw the employee help the city worker clean the street so that traffic could continue to move smoothly. Just wanted to say thank y’all!!
Brandon and Q were great. The host was pleasant and fast to welcome us. Great Place good prices.🕺🏿🕺🕺🏻😍
Greg the tech was very, very nice and informative. Took care of my car with no issues. I will definitely be back.
The staff at Take 5 were very friendly, knowledgeable, and courteous. They took care of my auto needs. The only thing I would suggest is that they be more competitive with pricing because my niece got her oil changed with Douglas County Auto Care for the high mileage oil change and it cost her $60 whereas the same service cost me $83, almost a $20 difference. (Take 5 is a flat rate charge). Everything else was great. 👍
I enjoyed how quickly my service was. The team was great and explained the process send I appreciated that as it was my first time there.
BEWARE!!!Let this place change my oil and no one else had touched it.Soon as I got home puddles of oil were seen in my driveway.I thought it was minor but I started seeing them everytime I parked.Took the car back to them they couldn’t find the leak.So I went and got a diagnostic which I had to spend 70 of my own dollars…Aluminum oil pan now.The mechanic told me some major damage would have to be done to the oil pan for it to leak.No scratches or anything on the oil pan.Just a long crack in the oil pan starting where the bolt is.So I’m under the impression they tightened the bolt too tight and cracked the oil pan now I’m stuck with repairing it.Watch these people
I loved that its fast and easy. They have great deals. I was happy to be able to come here when one of the main auto shops turned me away for an oil change. The other auto shop told me it would be a three hour wait. And I needed the change now. I was able head towards take 5 oil change and get things done. The staffing is so nice I would definitely come back for my next oil change.
Excellent service, definitely looking into their fleet program for our work vehicles!
Stripped the hell out of my oil plug.Update: The manager did call me and offer to make things right. I told him he didnt have to do anything. That I wasnt after anything free. It was cool of them to offer though. I really appreciated it.
Take 5 Douglasville Team rocks! Great customer service. Don listened to the requests and have great customer service.
99$ for an oil change?!?!?!..Honda Hrv??..No thank you..I resolved the issue by going somewhere else..AND recieved a car fax report on my car from them.
This was my first visit to this location, and I was skeptical of the 10-minute motto, as I believe that fast is not always the best option. Id prefer that you take your time perfecting my service. The greeting was warm, the directions were clear, and the service was prompt. I noticed a group of young boys being controlled by a few senior leaders, which gave me the my first work vibes - yet they treated me well, and I will surely return.
Everytime Ive been here, they are quick, knowledgeable, and friendly. This trip they were none of the 3. Also, when I pulled in the bay my check engine light was not on. When I started my car after the oil change it was. I told the guy and he said oh, well...um we didnt do anything that would make that come on. Then immediately was like have a good day. Just throw the middle finger up next time fella, your point will come across a lot more clear that way. So I wont be returning.
Good work and fast service!! On the pricey side for an oil & filter change.
Terrible service. They type of language used in a professional setting was atrocious. It took them far too long to get the oil filter off and the skid plate on and off. The customer service was terrible as well. I will not be coming back to this location. I will say, I was pleased they put the oil plug back in.
Customer service at this location was terrible. The technician broke my air filter cover while trying to remove it. Instead of issuing an apology and trying to correct the problem, he informed me that my car may drive differently because I would just have some extra air flow entering the vent. When I told him that was unacceptable and I wanted to speak with the manager, the technician and “manger” proceeded to secure the air vent cover with zip ties. The manager then came to me saying that’s the best they could do because my cover was broken prior to arrival which was false because the technician admitted to breaking it. After some back and forth communication, they manager informed me they would call me when they order the replacement part. Never once did anyone apologize for this mistake on their behalf. Worst customer experience ever.
Friendly people, timely service. Very safety conscious with employees procedures. Did not have air filter in stock to replace my old one.
I was very pleased with the service. There was a bit of a line but the oil change itself went by rather quickly. They made sure I knew exactly what they were doing to my car every step of the process. They also made sure i knew exactly what i was paying for. Rafael was very helpful and the rest of the guys were professional and swift as well.
Okay this place is simply amazing!! Ill drive a hundred miles here if I have to before I go anywhere else for my oil change. Lifetime customer here. Talk about professionalism and customer service.... nothing tops it here. Have you ever had outstanding service and then a manager come and asks you how he or she can make it even better? We literally laughed out loud when he asked us here, like are you serious? There is absolutely nothing more you guys can do to top this amazing service you provide! Fast, professional, knowledgeable, friendly and very affordable!
I drive my vehicle for work and generally do my own oil changes but I was about 1k overdue and had seen the location several times so I bounced through enroute to my last stop for the day. They knocked it out quickly professionally and for a decent price.
Cons: It was rather unorganized and no one, not even the guy I think May have been the supervisor, was in proper uniform. One young man had the soggy bottoms going and it took 40 minutes for my oil change. I don’t think anyone over the age of 28 was working. They had piercings, multi colored fingernails and man buns. I’m not a fan of any of it but everyone was kind and trying!Pros: I’m glad all these young men were showing initiative and eagerness to work. If anyone with management experience had been there we would have been better served, the new guys would’ve gotten trained properly and working with organized skills instead of wandering without true direction.I will go again in hopes they got it together by then. I know what it it’s like training a lot of new people.
I was in desperate need of an oil change. My car was many miles over due. Jakob came to my rescue and provided quick and professional service. My car runs much better! Will definitely return for my next oil change and add service as well.
Each technician was extremely professional and thorough!!! The prices were extremely competitive as well!
There a long line and by long I mean 10 vehicles and they have five staff members and only one lane is open, not only that the guys are standing around talking like there is nothing to worry about talking on their phones. I seen so many people pull up and turn around and leave because of the long line.I ended up leaving this happening as well, sitting in line once for this long at this location was understandable but twice its just them not having good leadership and work ethics, wont be coming to this location again.
This has been the fastest, most efficient oil change experience I have ever experienced. These young men did a phenomenal job on my car. If I could insist on the owner installing ceiling fans or some kind of air conditioning support for them that would be great.
The service was done in a timely manner. Positive and respectful attitude. I recommend everyone to stop by
Extremely nice staff and honorable.Lucas and his team went above and beyond to notice that we were ~2k miles early for our oil change (still getting used to a car that goes 10k miles between changes, and were going on a long trip this weekend). They checked our filter/fluids/tires instead, after seeing what we wanted to do given the information.Their transparency made this returning customer into a lifetime customer as long as we live in the area. Will definitely be back in ~2,000 miles when it is time.
Took my car to get the oil changed, one of the employees forgot to do something during the routine “safety check”. Got about 8 minutes out - my low oil pressure sensor light came on, and within minutes my car was smoking - check engine light was on. Drove it back up there and they did refund me and fix the issue - lack of oil because of a careless mistake - would like to speak with the owner of this location so I can make sure everyone is held accountable and I can get a written/emailed clear statement on why I was given a refund just in case anything happens to my car in result of this. Thank you!
Normally great service, not anymore. Twice I’ve paid $89.00 for “the works” which includes topping off all fluids, checking tire pressure etc. Twice fluids were not topped off, no washer fluid a day later. No water coolant. A week later. Oh, BTW it takes a lot longer than 5 minutes. To many guys taking breaks and moving way to slow. It was much better when the owner was there to keep a eye on things.
They are so awesome!! Very professional and polite. I go there for oil changes and just simply when I need some air in my tires. Whatever you need, they will do it with kindness. Xavier is the best! Super efficient and helped me right away when I arrived.
Everybody at this facility is excellent at what they do customer service is definitely top-notch if I had one complaint and it has nothing to do with the facility itself it would be that they are on the pricier side of things.
The manager Brian was very professional and courteous. Made the whole process as smooth as possible. Willie did the actually oil change and was quick and did a great job. All around had a really great experience getting my oil changed. Would highly recommend.
I just had the absolute best experience here! It was my first time and Caleb was super helpful and informative, but not pushy like most mechanics can be. The oil change was super quick like 10 minutes. Caleb and Brian worked diligently on my car in record time and were so respectful, accommodating and courteously. The best oil change experience I’ve literally EVER had and I am now a lifelong customer. Thank you Caleb and Brian, you both went above and beyond!
Not informative of the proper oil belonging in the car. Offered me a lower quality of oil knowing it was not what my car called for. Then recommended an oil that they usually do not recommend people put in their cars
I went back to there to give them a second chance and I waited for 1 hour and 30 mins! Every one in there seem to not care at all and no since of urgency! Austin was very slow going while working on cars and just goofing around with Dylan. I did speak to Blake (the manager) and he seemed to care but I also didn’t see him much as he was just sitting in the office while there was a long line! I will never be going back to this oil change shop again!
The techs who took care of me were amazing. So nice and helpful. The price was far less than I expected. Really good job guys. Thank you
I needed air in my tire and I use this store frequently,but they all teamed up toped my oil off checked the fluids and I was on my way at NO CHARGE. VERY GOOD TEAM WORK and professionalism.
This place is great, The guys that work there are very helpful and informative. SEE YOU BACK IN 3000 miles
Arrived at 825am on a Tuesday, two vehicles in bay and two vehicles waiting at each bay behind. I was one of the two waiting. It appeared only one employee was working. Felt bad for him. Several cars came and left. A second employee arrived 30 min later. I finally got serviced around 945am. Hopefully this was just wrong place wrong time in regards to staffing, but if this is the norm, manager needs a talking to. Service itself was satisfactory which is the only reason for the 3 ⭐, otherwise would have been 1.
Best place to get your oil changed in Georgia. Honest and kind. They take service with a smile seriously.
The service was professional and quick. Staff was extremely courteous and welcoming.
Their service is no where near what it used to be! They have a whole new crew there that are not friendly at all! They don’t follow the same procedure they use to follow .. I asked one the guys a question he couldn’t even answer it! It’s not professional they talk about other customers in your face with each other making jokes ! My car is not even riding right and normally when I come it rides even better .. I don’t recommend anyone to come here
They were very professional and courteous. First time I had to wait. But the wait wasnt long. There was only 2 cars ahead of me. I did miss the bottle of water I always got before when I pulled up before.
The staff were extremely professional and friendly, even offering a bottle of cool water on a hot day. There was a long line of customers that were treated quickly and I was still able to get my oil changed and make all of my appointments. As a busy business owner who is constantly on the go, they kept me on schedule. Thank you all so much.
After waiting for 20min. I was told they did not have my oil in stock...I wasnt upset until I asked the young man to contact the take 5 in Hiram to make sure I didnt drive all the way over there and theyre out of stock also... was told`oh theyll have it😠😠 after inconveniencing me I thought thats the least he could have done 🤕
It took a while because of the number of customers, but once you were in they made sure to check everything. The staff was very friendly and helpful.
Stopped by to get a oil change and the drain plug was left loose. My vehicle was leaking oil until I was able to stop back by for them to fix there mess up. Also the lady at the counter was being unprofessional and talking about sleeping with the other employees while I was there to get my oil changed. The overall experience wasnt good. When I stopped back by they then proceed to tell me I had bolts missing out of my transmission but didnt know how it happened. My vehicles want be back to take five. All the manger offered me was a discount on my next oil change.
Received a oil change and the technician forgot to put my airfilter back in after checking it. I immediately new something was wrong as it was driving different. I called and told them my concerns they told me they didnt do anything to the engine but i could come back to let them look at it. Had to go to work came back same day . Technician pops hood and the airfilter was sitting on top of the engine. So for the entire day i had been driving with no airfilter. Recently went back and stated what happen and technician had a complete attitude. Quickly did my oil change didnt even reset it just sent me on my way. Wont be returning!
I hadnt been here in a while and really needed an oil change. I will not be going back to this location until there is true adult supervision. These kids stood around talking to one another about their female conquest, parties and more right in front of me. Im old enough to be mother to every last one of them and they had no respect. It took 3 of them to figure out where my hood latch was even as I was giving instructions. Horrible, horrible customer service. The so called person in charge spent his time standing out front of the bays talking to some guy in a white pick up. Then they all stopped doing their job to run to some other pick up that was in line for services to get cases of energy drinks. This is all while Ive been in line waiting for 50 minutes for my service. How do I know, because that truck was in the lane right next to me. Absolutely ridiculous. And the gall to try to up sell me a different oil than what I requested. Again Ill never go back.
Sat In line for over an hour, once you are in line you are stuck, then they come and move cars to different lanes only pushing me back further in line. 2 cars that arrived after me were serviced before me.did not check any tire pressure. Looks like a bunch of kids running the place, definitely will not be back to this location
Redd!! Welcome us with bottle waters for the wait just a Team of good guys. Will be doing business here again.
Today was my first time having the oil changed at Take 5, and it was an amazing experience. First, everyone had on masks. Additionally, Brian and his staff provided amazing service. They explained what they were doing and were very professional, and efficient. I will definitely be returning to this location for future oil changes.
Absolutely incredible!!!! Austin, Brian and Bacon (Shayne) were amazing. Very friendly and polite people. They explained everything they were doing, so we understood what was going on with our car. The time that it took was less then 15 mins and typically, at the place we normally go to, it takes up to 3 hours to do that task. If you are looking for someone to do one of the tasks they do, I strongly recommend these people.
I drove 30 mins and I must say I was impressed. I was able to get a oil change and a lot of other services I didn’t even know came with the service. The guys were sweet, fast and professional. Even gave me water while I waited. Shane seems to be on top of things and Kirk was my go to guy. And Brandon was just cute ! Thanks guys
All of the staff was tremendously courteous and greeted me with a smile (which is rare nowadays). Brian, the manager, took exceptional care of my car. He was honest, kind and very knowledgeable! I felt appreciated and respected as a customer. He took the time to educate me and never once tried to upsell me. I will definitely be recommending them. This has become my new go to oil change shop!
Awesome place. Highly professional! They really do a great job with superb customer service. I take my Dodge Charge R/T and my wife’s Nissan Pathfinder there. Been doing it for some time now. I do respect their service and the staff. They kinda like cool distant family you see every few months. Lol. But seriously, I talk them up because it’s other service companies around and they don’t stand a chance. I come from Villa Rica and it’s worth the drive. Keep it up guys. Salute.
Great Service! Everyone greets you professionallywhich was a bonus for me.They inform you of what theyre doing and why theyre doing it (which is great for anyone who isnt very knowledgeable about cars). Brian was very knowledgeable and didnt try to up sell me just because he could. They are also law enforcement friendly which is always a plus. Thanks again to Brain and the entire staff (wish I remembered other names) at Take 5 Douglasville.
To many employees standing around and not attending to the customer. Manger needs to be more attentive to what is going on. Not all services being done, not cleaning windshield, checking air pressure in tires. This is at the store in Douglasville GA on Hwy 5 near I20.
Brian and Shane were great!!!! Quick and efficient service. I had my baby in the car and we were in and out in no time. It is good to be able to stay in your car while it is being serviced. Both men let me know what was being done by showing me my air filter and the oil level once oil was replaced. I will definitely return. Excellent service.
This was my first time visiting this place for an oil change. First off let me say Wow. Hands down the best oil change I’ve ever received. It’s amazing what good customer service can do. Brian was knowledgeable and kind. & Miguel was observant and attentive. Honestly if you’re considering going some where else, don’t. I didn’t feel like I was being haggled, I just felt like they genuinely cared about getting me what I needed. All while being reasonably priced. This is by far my best mechanic experience.
No appointment needed! Drive right in. I started coming here after the dealership would only do oil chages on an appointment basis... always a week or more out. So I decided to give Take5 a try. Ive used their oil change services three different times for three different cars. Each time was a minimal wait, and the price was good. (I used coupons.) On two of my visits, Brian was my servcie person. He was very personable and professional. So, Im a very satisfied customer.
OVER PRICED!!!! They charge for service ($30) plus parts whatever you need done. They charge for everything. The workers are beginners still learning they discuss what they dont know and constantly asking for assistance while working on your car. Nice people but very unprofessional work ethic and over priced you are going to pay as close to $100 just for oil change.
AWESOME EXPERIENCE !!!!!!!After having an appointment at a competitor around the corner the day before, leaving it for 2.5 hrs, and them never getting to it resulting in me finally walking out, I decided to give this place a try.I wish I wouldve done it sooner !!!!!! Very professional staff, Brian was awesome, explained everything to me & explained all my options....& I was in & out in less then 10 minutes. I even received a 25% discount for being a Veteran....OOH-RAH! There was 4 guys working on my car at once,,,,,they checked all the fluids, checked air pressure in all the tires, checked the air filter, checked the wiper blades, & even cleaned my windshield. Then when done, they did a pressure check to insure there were NO leaks,,,,,the icing on the cake was when Dude pulled the dipstick & walked it over to me to show it was filled to the proper level. All this while staying seated in my car, never once had to get out. These guys are setting the standard when it comes to customer service & oil changes !!!!!! 😀👍💯💯
Waited over an hour and still wasn’t seen. Spoke with manager Blake and he was super rude and unprofessional. Not apologetic or attempted to resolve issue. After waiting an hour and 15 minutes I decided to leave. Never again and I’ll be making an official complaint with corporate.
Brian and Brandon at Take 5 Oil Change in Douglasville were impeccable!! Fantastic customer service from beginning to end. They were efficient, so kind (with legit smiles on their faces), and has great communication to us as the customers AND their fellow staff members. It was honestly cheaper than going to the dealership to get a standard oil change. PLUS, they will top off the oil and tire pressure in between oil changes for free!! They have made loyal customers out of us. We will be back!
Hands down the best oil change service I have EVER received. The staff was friendly and very professional! Brian was amazing in letting me know my service options, and the assistant manager, Shane, was out working alongside his employees. I cannot commend them enough on their service and professionalism. My husband has already asked me to take our other vehicle to them tomorrow! I wish I could give them more than 5 stars!!!!!
Amazing service at this location!!! Brain and his crew were so efficient and a pleasure to work with. The convenience alone of staying in your car is great. But when you have great customer service, that’s just the cherry on top! The team spirit definitely exudes with this crew!
So many workers but everybody standing around talking…long lines smh will definitely go back to Hiram Take 5 …highway 5 mean 5 hour wait
I absolutely LOVE their customer service, their smooth, efficient and fast service. I’ve been hooked since the first time I visited them. They are definitely my GO TO oil change business I’d go to each and every oil change that my car needs.
Best service ever. Shane and Willie were professional and explained every step of the oil change process. The team was friendly, the quality was great and their customer service comes second to none. I highly recommend Take 5 to anyone looking for a quick and high quality oil change.
First time going to Take 5, Ive always done my own repairs to my vehicles so I was apprehensive about an oil change place, everything went fine and the employees were great, very nice and explained step by step what they were doing. I would recommend them and will probably go back next time. My only issue was they do not offer conventional oil so I went with full synthetic which of course costs more.
Best Oil Change experience ever! Great 25% discount for veterans. Staff amazing. Shout out to Jacob, Willie, and Troy. My PIT crew. Full service down to cleaning of my windshield. All while I wait in my car. See yall again in 5K miles.
It was very quick. They were very polite and not expensive at all
Really nice guys & got oil change fast.
Im totally impressed by the service. This is my 1st time. The building clean, the Staff: knowledgeable, courteous and professional looking. Cherry on top, $15 . What a treat. Thank you Kayliegh and Lucas. Everybody there work like a team. Good job. Come and enjoy good service.
The manager Brian was quick, efficient, and communicated everything perfectly! Price was amazing, especially considering how fast they were. I live in the city but I plan to get my oil changes here in the future. Thank you!
Great crew. Excellent service. The female team member Andrene(?) knows her stuff. They knocked out a line of 6 cars in less than an hour before closing time.
Absolutely wonderful experience I love how fast the service was. Loved how nice the staff were the manager Xavier was amazing with explaining every detail to what was done willie changed my oil so fast I mean the kids and I were off in a “jiffy”!!! Not to mention we didn’t even have to get out of the car!!!! Can’t forget about ray who cleaned my windshield would highly recommend this location to any and everyone and this was my first visit!!!! Will be absolutely be back!
1st ever experience at take 5 oil change.Customer service was through the roof exceptional and great especially for my techs Christian who did my hood and cable who did the pit and Jacob for safety.As tech for their field I left comfortable and Secure with the choosing of what to get for car meaning they did not try to sell me the highest and most expensive oil no pressure only good salesman ship
Had such a good experience today with this location. Brian and Reese really took care of my vehicle needs. So professional and friendly. Good vibes all they way. They communicated probably. Explained everything I needed to know. Will DEFINITELY come back!
Wonderful service here. There are frequently coupons online. The people are always very friendly, and they go the extra mile doing things like wiping down your windshield etc. Ive never felt upsold or ripped off by unnecessary replacements here. There is typically a long wait, but I think it is worth it.
I went by Friday and was assisted by Brian & Gerardo. Service was great, quick and over all super friendly. I knew I needed an air filter when I went for my oil change and they went ahead and took care of it for me. Keep doing a great job guys.
Called about price for my vehicle & its 1st come basis. Waited for a hour or more like 4 cars in front of me & other cars in next aisle beside me. When employee got to my vehicle, I was told they didnt have all the parts to service my car after I called up there & told me to come get serviced 🙃 told me to come back next week to see if parts were in to service vehicle 😑 not cool & had to go elsewhere 😫
My visit at take 5 oil change was very pleasant and engaging the staff engaged in friendly conversation and instructed all customers on what to do at the same time as for as which work bay to enter and finding out the services you needed in advance and communicating it to the staff that was providing it. Kudos to my service tech Willie,which we share the same name, and Caleb the manager for the great interaction throughout my visit. High 5,Take 5 Oil Change😁👍👍
Great experience, in and out in no time. Had like 3 cars in front of me and all together it took less then an hour to be done. I went in with my dogs they gave them water and me too,when we was waiting.i will go back to the location in Douglasville on hwy5/ billarp Rd.
Great first experience, we were in and out quick! Everybody in the vehicle got a complementary bottle of water. They explain everything to you as they do your oil change. They call out everything they are doing so they double check themselves. Mike the manager was awesome and he didn’t try to up sell anything. No pressure at all!! We will be using them again!! Great job guys!
The entire staff was friendly from the moment I pulled in. Terry helped me select the best oil change and Shane the store manager made sure everything was up to par. It was the BEST experience I have ever had getting my oil changed. I will definitely be back!
I had a fantastic experience with Take 5. I showed up at closing time in desperate need of an oil change and even though they were supposed to be closing, they squeezed me in. The whole staff was incredibly friendly. Ray and Avery helped me. I had great conversation with the staff and even a little jam sesh. They were also super quick and efficient. I will be returning and recommending everyone !
I had the pleasure of getting service by the manger BRYAN! very professional, very nice,and knowledgeable. I advise him up front that I left my debit card home and only had forty dollars in cash .. he made sure he stayed within my budget to plus made sure that the bolt for my car was replaced due to it being stripped from previous maintenance . Truly great that I found a spot where i do not have the peace my car with it being hectic with kids ✅✅✅✅✅
THE best experience I’ve ever had when getting my oil changed! Brian was extremely professional, kind and, willing to go the extra mile! There was an issue from previous maintenance that he made sure I was aware of and to the best of his ability, took care of the problem. I don’t give reviews often but, Take 5 in Douglasville is the place to go for an oil change. No where else can compare!!!
Really good experience! Xavier, Shane, and Ray were extremely helpful! Xavier presents himself knowledgeable, friendly, and professional! Ray even washed the windshield 4 times to get the gunk off from the stickers without me even asking! I really appreciated that!! It was my first visit with my son in his car we just purchased so hopefully weve found his go to spot for his vehicle!
So many positive things about this place! First, you can stay in your car which is so important because of the pandemic. Next, they are more efficient than a Chic-fil-a drive thru. I was literally in and out in 30 minutes. Their prices are in line with other places Ive visited. The people are the best part. So, so friendly and knowledgeable. Brian, the manager, is amazing. Shout out to Will and Troy, too...you guys rock!! So pleased!!
This was my first time getting service at Take 5 and I must say the experience was GREAT!! Brian the Manager and his staff was professional, courteous & kind. Brian knows his job well & was very honest. Would I return?? Absolutely!! Hoody, Brian can manage the new Hiram location as well : )
Oil change was quick, however they did not clean my windshield or check my tire pressure. I specifically asked if it was included and they said yes. A touch disappointed.
My new place for oil changes! Very professional and done in a timely manner.The manager Brian and all the associates were very professional. Also very informative.Kevin made sure my interior air filter was clean and replaced! It needed it bad!
I was extremely impressed by the customer service and efficiency of Take 5. They are very informative throughout entire process. They provide updates and a status of where they are in the oil changing process. They communicate well with each as a team. They have a very cohesive vibe!!!! I would recommend it anytime!
This places rocks! Firstly, I hate getting my oil change. Always a wait. Have to get up super early to beat the crowd and it’s always at least a hour wait until I get to get back into my car to go about my business. However, This place though is AMAZING! I was getting off a 24 hour shift and the last thing I wanted to do was get an oil change but they made it super easy. 1. I didn’t have to get out my car. That’s a plus! 2. I was done in 20 mins. 3. Super great professionalism from Brian and the whole crew. 4. I was offered water as soon as I drove up with immediate acknowledgement from the staff. THIS PLACE IS AWESOME! Changing the game of oil changes. Once again thanks Brian you were great and made it a quick easy process!!!
This was recommended by my brother in-law who lives in Villa Rica and from the moment we pulled in the service was superb! Brian greeted us with a smile and cold bottled water. He explained the services and allowed us to choose what was best for our budget and offered deals and discounts without too much up-selling or aggressiveness. We were extremely pleased with the thoroughness of the staff and will be back. Just amazing!
I drove by because my normal oil change place was packed. When I tell you this was the best decision I’ve made, Bryan was AMAZING, PROFESSIONAL, and extremely pleasant. I love the fact that you stay in your car while you’re being serviced. The Capri Suns and fruit snacks were a winner with my son. This is my new go to for all of my cars!!! Thank you for the amazing service you guys provide.
I went in today for an oil change and the service was extraordinary. Brian, the manager was knowledgable and beyond courteous. He educated me about the different types of products and went as far as replacing screws that were missing under the hood. His employees are top notch and they work well together, in sync, as a team to get you in and out, while provide amazing service. I couldnt have asked for a better experience. Take 5 has definitely gained a new customer. They are the creme de la creme of oil changes thus far.
Sonique was such a blessing! So professional and kind despite the overwhelming number of customers. She really made me feel like all my concerns were being met. I was concerned about a few drops of oil leaking. She explained how everything works and checked the oil pan. I’m really appreciative of her time and expertise. Will definitely be coming here from now on. Lastly, I think Sonique needs a raise or a promotion to team leader!
Very friendly. Checked all the fluids in the car and the air pressure on the tires. The service was great and the price was great! Definitely my new oil change place.
Great service and quick! Brian was very professional and helpful, he didn’t try to oversell me on the oil but did let me know my air filter needed to be changed and it was a reasonable price. He even found me a coupon for $18 off! Would definitely recommend!
They were very kind and informed me of the different prices.They didn’t take very long at all I was amazed.Thank you
Fantastic job. Staff is very friendly and knowledgeable. I dealt with Mike while I was there and he knew a lot about my car and gave me good advice regarding it. The bottle of water was a very nice touch as well. I will definitely be using Take 5 for my oil changes and service in the future.
This location is awesome! Prompt, Courteous service. The staff is Professional and Knowledgeable....and the wait time wasnt bad at all. They gave me a 25% Military Veteran discount, theyre Customer Service is A-1!
My experience was great today, The worker Brian did a great job. He made me and my wife feel like we were family My wife even stated to me, I love it here, I said in response I do too. Keep up the good work and I cannot wait to return
Caleb was awesome. Wait was a bit long Sunday morning but they provided water and the line moved quickly despite the many customers. Perfect service for these times. As a repeat customer, I will be back thanks to convenience, comfortability, and fair pricing. Keep an eye on your emails for coupons!
Stopped in to get an oil change. I was greeted promptly by Xavier. He explained the pricing and services upfront. The manager Shane also spoke to me to see if anything could have been done differently. Overall I had a great experience. I use to manage a auto repair center so I know what to expect and look for. I will be back.
From the minute I pulled in they addressed my needs in a kind manner. You stay in your car as they service you; they also provide water. Brian informed me on the type of oil that is best for my car and provided me with a discount. He is also very observant and addresses anything hes discovered with your car. The entire staff was nice and took care of me. I will be returning. Also may I mention that after my oil change my car drove better than it has in months! Thank you for taking care of me. I hope the same staff will be there to service me in the near future.
The gentleman at this location were very professional, courteous, and explained everything very thoroughly. I would highly recommend them and will be going back again for sure!
Absolutely phenomenal people! I rarely take the time to do reviews however Brian and all the gentlemen there are very professional, knowledgeable and friendly. We will continue to give them our business and recommend them to many people. Glad to see they offer an appreciation discount to the Military and Veterans.
I was in and out. Brian personally helped me, and I’m so happy he did. I’m a first time car owner, and he answered all of my questions, gave me a great deal, and provided excellent service. The whole team was kind and professional. Highly recommend!
Great place! Very nice people and really helpful. Arent pushy with trying to make you replace what they recommend. Love that they check your tires as well! Overall fast and easy!
Take 5 is definitely a full service oil change. Theyll check everything that should be without trying to sell you extras. Staff is knowledgeable and treated me with due respect. Price is slightly more than others, but the experience is worth the extra.
Brian went above and beyond to ensure a safe trip after we showed up at closing time before an unexpected trip. He showed concern and compassion for my vehicle and urgent situation. Best oil change experience ever. I will never go anywhere else in the future.
Absolutely the most professional place i have ever had the pleasure of doing business with! Our techs were Brian, Christian, and Miguel. I would recommend their service to everyone. They actually care about their customers! Great job guys, you have earned 4 new customers today!
Great and fast service. If you have covid anxiety and need an oil change, this is the place. They have excellent customer service and they engage with customers the same way the luxury dealership service departments engage. Only negative is they are a bit pricey (Id say $20 more that some of the competitors) for an oil change and if u need additional things done (tire rotation) you will have to go somewhere else.
Brian was absolutely phenomenal. The team worked together, and everyone was courteous. They have a wonderful checks and balance system, and they just ensure that the customer is more than satisfied. We will be back and will bring our other cars!!!!!
10 minutes is a ideal scenario. Theyre usually on target, but today took at least 30 minutes, from the time I pulled in the bay. 45 minutes total from when I first got there.Despite that, Im happy with their service and the prices are reasonable. Just plan on being there more than 10 minutes.
Took care of my 2017 Platinum Maxima Maxine like she was their car. Proper & Professional… Again… 👍🏽✅
I normally change my own oil but after a long day of work i just wanted to get it take care of. This location is pretty much brand new i remeber when they tore down the Long John Silvers that used to be there. 25% Off any oil change was amazing, speedy service Brian and all the guys were great and professional . Great conversation as well. Price was outstanding for the quality of service and products. Making me reconsider my normal DIY oil change
The service here is amazing. Not only the work itself but the staff is so friendly. Brian handled my car and he was great! They genuinely make you feel at home while waiting for them to finish. I highly recommend this location! (Douglasville Hwy 5)
I had Brian service my car! I have never seen such amazing consumer service. He replaced a bolt on my car for free and gave me a discount. He was very reassuring and guided me through the entire process. I will definitely be continuing to get my car serviced here!!!
Brought my car up here and didnt wait any time for someone to come out and help us. They did an awesome job on the oil change at an awesome price. Plus checked all the fluids and tire pressure and cleaned my windshield for free. Highly recommend will definitely be back.
I felt like the mechanics made the process fast once they started working on my car, and, I feel that they were honest with me 100% of the way!
Charles, at this store in douglasville Georgia, was wonderful! Very courteous and soft spoken and made me feel like he really cares. Give him a raise! Everybody that helped me was great! And I enjoyed the wonderful service!
These guys are ABSOLUTELY INCREDIBLE! Customer service second to none. Never going anywhere else again. Not only did I get a fast oil change during tush hour... they fixed a piece of trim thats been hanging under the bumper for months, also replaced an old drain plug that other lube shops simply ignored AND plugged in the disconnected fog lamps I never even knew worked! Couldnt be more satisfied. Go here and no where else people
Do not use this TAKE5I had a oil leak which I never had until I used this Take 5. They looked up the air pressure psi for my tires not knowing that you should at the tire psi on the tires which I have is a LOW PROFILE TYPE WHICH IS A CUSTOM TYPE OF TIRE NOT A FACTORY TIRE SIZE. Take 5 are high ......,my oil change is usually 75$ - $80 this oil change was &100+ smh. Some of people giving good reviews may have no idea what has been done they just feel good they didn’t have to get out of the car SMH. It never fails all the low. I have a loose nut and all the oil has leaked out causing my engine to knock. TAKE 5 will be buying me a motor $3000. -$4000.00.
Shane..was an awesome member of the Take 5 crew. Everyone was very nice and friendly, but he made sure everything was in line for me and also recommended me to get my air filter switched out. Been needed it, so I’m glad I got it now. I’ll be visiting soon again.Thank you!
The service is always great!! Brian is awesome he is the reason why I returned for oil change. Very personable and friendly. The service is quick and they dont try to rip you off! Thanks guys
This place goes above and beyond to ensure that you have a great experience! Brian was amazing and the entire staff shows excellent teamwork. I will recommend them to anyone and this will be my new place to go for my oil change. Quality, efficient, friendly and fast!! Thanks for a great experience!!
Everyone I encountered was very friendly and professional. Brain was great and didnt try to sell me something I didnt need. The oil change was quick and it was nice being able to stay in my car. I will definitely be back!
I have only great things to say about Take 5 Oil Change. The staff was knowledgeable, friendly and at a good price. I went last Saturday where I was immediately offered 2 bottles of water for me and my son. I was in and out in, they showed me my oil stick to verify that it was correct and cleaned my front windowshield! This is my new place to get my oil change period!😊
Amazing staff! My oil change took a few minutes and I was done. They were super nice and gave us bottled waters when we got there. Hands gown best oil change experience. Definitely coming back!
I came here a bit ago looking for a oil change. I believe the gentleman who helped me was named Austin. He explained clearly and easily what he was going to do and how I could change my oil in the future. He also didnt try to upsell me on oil or get me to pay for other services. All in all I greatly enjoyed my visit and will gladly stop by again.
First time here definitely not my last! I was referring people before I even drove off lolBrian and Shane were amazing 100% in customer service for sure. Everything was explained thoroughly and I didn’t feel like I was forced to add on a whole bunch of other things that they couldn’t even show me like most places.Love that you can stay in your car as well especially with corona floating around lol great team fast service!
I brought my car in yesterday for an oil change, a 2015 Fiat 500. I overheard one of the employees state that he “hated” that car, I guess because they had to go in at the top to get to the oil filter and that made things more difficult. A group of employees crowded around the hood of my car while the one guy was under the hood, maybe because they had never done an oil change on a Fiat before. I was then told that they didn’t have the oil filter that I needed, and that I could go to autozone to get it and bring it back. I declined, due to I didn’t have much time and I wasn’t confident that they could change the oil in my car. They then offered to clean my windshield off, and then one of the guys knocked one of wipers clean off. They put it back on but I hope it didn’t break!Anyway, I’ve brought my Hyundai Elantra and Ford Taurus here before with no incident so I was kind of surprised and disappointed that happened yesterday.
A little more expensive but you never have to get out of your car. They have a check list that they actually check. Very customer friendly and get you in and out. So instead of waiting 2 hours or having to leave your car, you just roll through in about 10 or 15 minutes and you are on your way. Done!
Omg......Brian & Ray were AWESOME!!! I was able to sit in my car while they changed oil. Not to mention, they were able to remove my broken oil dip stick & replace it with my new one. They were very professional & explained everything that was being done. I will definitely be coming back.
The manager Brian was very courteous and explained everything that was needed. Christian was my pit tech and took care of all the necessary items.I have now made then my new oil change shop!!
I absolutely love coming to get my oil change here. They are always so friendly and Bryan, the manager is absolutely the best. He has great conversation, goes above and beyond, offers discounts for Uber/lyft drivers and I he recognizes me everytime i come. The absolute best place to get an oil change and I recommend them to everyone I know. 😊
Fast and complete service. The guys on Bay 1 was great. All my cars and trucks come here now.I expect the best and I got it here today.Thanks guysThey even cleaned out the pine straw that I’ve been to lazy to do.Some times it’s the little things.
This is not the place to get your oil changed if its a diesel. I didnt mind the time it took for the oil change. In fact the only two positives I have are its close to my house and does not require an appointment. The cons are much loner. They dont tell you the full price of the oil change even though I repeatedly asked if that was the total and told yes every time. There was an additional charge on the filter which was not communicated to me. They did give me a discount for the misunderstanding which was very nice. However at full price they charge as much as VW to do an oil change and the difference in service between the two is very long. At VW I get the full price of the service, a car wash, car vacuumed, computer updated, and diagnostic check. Plus everything topped off such as windshield wiper fluid and the like. At Take 5 for the same price I get an oil change and my windshield wiped off. Thats it. When I asked the difference in the oils between an 0W10 and 5W10 no one knew. If oil was the only thing I did I would learn the differences. Especially for diesel owners. The sticker was also wrong, the guy said see you in 3000 miles. And yet again had to remind him its a diesel car. Which still went over his head. Its 10,000 miles. They were friendly and I think for a basic gas car this is your place but I wont be taking my diesel back here. Again the people were nice and they do not set the prices but the pricing should be up front. And everyone should have oil knowledge or know who to ask instead of simply saying I dont know.
I change my own oil, but need to drop off my used oil at various places.its a requirement of Georgia law that any oil change place takes used oil for free.normally, places will give me a little bit of grief about it because they dont like taking it, but this place took it with a smile and were very friendly. if I didnt change my own oil, I would definitely be taking my car is this place. Great customer service!
Fast, responsible price with choices. Stay vehicle make it convenient too.
I will use them again. The price was fair and Jakub was very professional, Courteous and respectful.He found something that I needed to pay attention to..Finally a place in Douglasville that cared...
If you dont have at least a hour dont stop here. I go here frequently but they so slow!
Great first experience! I decided to give it a try and was very impressed. Brian was informative, helpful, and very professional. He addressed my concerns and even solved a problem for me that was outside the realm of an oil change! I would highly recommend them!
My new favorite place to get my oil changed. Super quick very honest hard-working staff. I recommend. Dont forget to use there online coupons!
Brian was Amazing!!! He was so pleasant and knowledgeable about what I needed today and he also explained everything that was being done and all the other technicians were so on it. The supervisor also came over and acknowledged me Shane was very pleasant as well I will be back and they really deserve 10 Stars!!!!!!!
Brian, Malyk and Christian were awesome! I actually came here because of the reviews! Everyone here were really nice and we didn’t have a really long wait like most places. I would definitely be returning. ☺️
These Grown men are amazingly perfect and thoroughly. Shane and Xavier are so freaking awesome. I mean they took care of my car and had me laughing. They did not over sell me which I am happy about that. They let me know what was going on with my car. I enjoyed the phenomenal customer service
This place ALWAYS over delivers top of the line service... My car always runs so much more smoother, they are very professional and prices are awesome for the service given. I would definitely recommend.
I stopped in here today to get an oil change after seeing so many incredible reviews for these guys online. After so doing, I now have a 5 Star review of my own!If youre getting your oil changed anywhere else in Douglasville, youre doing yourself a disservice. You remain in your vehicle the whole time and the whole thing takes less than 15 minutes. Courteous, informative, and professional, these guys are spectacular. After an unsatisfactory ordeal with Firestone - on top of their abysmal wait times - I will never go back there again and only use Take 5! I would definitely encourage anyone to check these guys out the next time youre in need of an oil change!
I just left and the service is outstanding. Assistant Manager Shane was out front with his employees giving wonderful customer service. If you need your oil changed this is the place to go. Much thanks to Matt for wonderful customer service as well.
The gentlemen at shop #1174 in Douglasville, GA are TOP notch professionals! Shane, Brian, and Tre went above and beyond to add excellence and quality to my Take 5 experience. Their professionalism, kindness, and quality of service were outstanding, and I will recommend their shop any chance possible.Thanks again, for your great care and effort!! The price, quality, and quickness of service are matched only by you ~ the remarkable quality of people providing the service.God bless, and thanks again for your amazing work!!
First time at Take5 at the Douglasville location. Great experience, they were very knowledgeable and were able to answer the questions I had in regards to my vehicle. I will definitely by back, Brian and Caleb took care of me!
Blake, Will, and Bryson took care of my oil change. Great guys - very professional and well spoken. Made sure I understood exactly what I was getting and seemed very knowledgeable. 10/10 would/will be going back.
Bryan and Avery help me out, they were very polite and professional. Bryan was the manager on duty and he was great! Thank you for a great experience, we will definitely keep using yall!
They open at 9 am on Sunday. The bay doors did not open until 9:10 am, only 1 employee was there, 3 showed up around 9:20. Several cars in line to wait and are extremely slow and the personalities of these guys is terrible. They do not seem to be at all worried about your valued time. Take 5? Not sure what that means but we showed up before 9 am and did not leave until after 10 am. I would not recommend this place. 1 car finished in 48 minutes, that’s terrible!
I cant say enough about the great service I received today at the Douglasville location. Brian made every effort to assure that everything was just right. Very professional and thorough. Thanks again Brian hope to see you again next time!
I love this place!!! Brian, Shane and Xand provided excellent customer service and fully explained in detail everything that I needed for my vehicle. Shane seemed to manage the guys in a professional manner and when I pulled up I was greeted with water and snacks for the kids! Above and beyond what I expected!
Amazing service!! This is Neiman Marcus of oil changes!!When you pull up they greet you at your car with a bottle of water, you stay in your car the entire time, youre in and out in 10 minutes!! They topped off all my fluids, cleaned my windshield, and put air in my tires, all included. They were the absolute most professional, courteous, group of gentlemen I have dealt with in a long time!! They called out everything they were doing as they were doing it, like we were in surgery or something. LolThis is for sure the only place I will have my oil changed from now on!!! 😁👍🏼
Was going to Pepboys around the corner on a Sunday and guess what! They were closed! Well everything happens for a reason I guess because I definitely experienced great service when dealing with Brian and Christian. I received a cold bottle of water while I waited and never had to leave my car. The staff did not try to oversell me on a new air filter or anything. I appreciate you guys a lot! Ill be back in 5,000 ;D
Very disorganized ended up leaving without oil change..went to hiram
Super sweet and knowledgeable guys working here! Will did my oil change. He answered all of my questions and did a great job. I had a great experience!
Total reviews rating 4.5
199 Reviews for Take 5 Oil Change 2023:
Review №1
2022-04-06Greg was amazing! SUPER nice guy. He gave me very detailed descriptions of everything he was doing as he was doing it and made sure I got the best price. I showed up about 15 minutes before they opened and he greeted me with a smile and directed me towards the door before he was even out of his own car. This is what great customer service is about!!
Review №2
2021-12-28Great service! The best part is first responders get a discount when you show your badge! Awesome workers and always a good experience.The technician for today was Will his whole team was friendly and fast!
Review №3
2022-06-30Friendly service tech. Did the oil change, checked tire pressure and wiper fluid. Showed me my air filter and recommended that they replace it. After a few minutes looking for the right filter they finally found it and changed the old one. A bit pricey but very convenient so its worth it
Review №4
2022-03-21I just wanted to say that the men who worked on my car did a wonderful job! John, Dominick, Casey, and Devaughn worked diligently to change my oil, point out other issues with my car and worked on these issues immediately after explaining what was going on. I ended up adding two extra services than what I expected to that day. Their supervisor (I forgot his name) assisted them with whatever needed to be done and made sure to look over their work and give an “OK”. Overall, a great experience.
Review №5
2022-03-16They are serving up way more than oil changes at this location. The service is EXCELLENT! I learned of Take 5 Oil Change at some point in 2020 after hearing an ad on the radio and decided to give them a try. I’ve visited a different location each time and they are always pleasant but this particular time was different. They went above and beyond to communicate every step that they were taking to care for my car and I really appreciate that. I didn’t feel pessured to purchase additional services or products but was made aware of anything that was needed. Will go out of my way to visit this location when I can.
Review №6
2022-06-10Very positive experience. Staff provided water while I waited. Greg and Christian took great care of my vehicle. They provided a lot of extra details to help keep my car running smoothly.
Review №7
2022-05-12They changed my tire when I came around the corner. Great guys! Come get your oil changed HERE! They go above and beyond!!
Review №8
2022-03-24I have been coming here for since they opened and it has progressively gotten worse in the last 6 months. I went 2 times and waited in line 30+ minutes just to be told they didnt even have my oil. The 3rd try they had the correct oil but took over an hour to get it changed and the prices went up over $50. Over $200 for an oil change alone. I doubt Ill be returning to have my truck serviced here anymore
Review №9
2022-03-21Only had Castro oil, claimed they checked a bunch of stuff but I very much doubt they did given how quickly they were done. They filled the oil low, then tried to tell me that was normal and said “it’s on the dipstick”. It’s not. I know because I work on my truck a lot. These guys are Completely full of it. It seems it’s hard to get people to just do their job these days.
Review №10
2022-05-24Service was outstanding went in for a oil change but my car wouldn’t go from park to drive. Nothing then did wrong but was very professional about my situation will definitely use them again…. A-1 service thanks guys