Tea Garden in Braselton
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Braselton, Hall County, Georgia, US
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Site: https://www.teagardenbraselton.com/
- Monday:11AM–9:30PM
- Tuesday:Closed
- Wednesday:11AM–9:30PM
- Thursday:11AM–9:30PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11:30AM–9:30PM
Ordered a delivery order online… after an hour called and they still haven’t even started it. Refused to give me my money back. Said they had nothing to do with the online company after THEY confirmed the order. Then said it would be another hour but couldn’t “promise” anything… I told them I had covid when they said I could pick up, they said “that’s ok”Blaming the website… I tried to give my confirmation number and she was not interested… won’t order from here again.
New to the area and I was looking for a Chinese place to check out. I received a flyer in the email and decided to order from here. The food was disappointing. There was nothing special about house fried rice. There were a few pieces of chicken, shrimp, and beef. The beef had a lot corn starch. The “must try” dumplings were the worst dumping I’ve had. I don’t know what was inside of them. It wasn’t pork or vegetable. Maybe a crab, shrimp, or fish filler or mix? This place doesn’t hold a candle to the place I used to go to where I moved from. I’d recommend finding somewhere else for better quality.
I’m giving two stars as a courtesy! Not sure what happened but since they’ve closed and opened back up the food has been horrible. The last two times I’ve purchased food from here the house lomein has been try as ever and this time it only had two shrimp. I called to complain and she tells me they swear they put four shrimp.. and don’t let me start on the egg foo young it however you spell it, I probably could’ve done a better job myself. I hate writing bad reviews but I couldn’t let this slide. The food was absolutely horrible tonight
I had a very positive experience with this establishment. The Tea Gardens wide array of food from different Asian cultures is very impressive, especially considering the fairly low price of the food itself. Also, the plating size is massive - which is a good thing. The place is an absolute bargain without feeling cheap or gross at any point. The large plate size is evident of care for its customers. Overall, the restaurant was very affordable and the taste was exquisite.
This place is terrible. From the food to the service. I dont understand how you burn soup, there were burn flakes in the soup. The food was either extremely salty or sweet. They are very rude, they didnt like that we wanted new food because it taste horrible, instead of walking out after being told thats how the food taste. We been here before but never have I such poor service let alone sent food back. We were given dirty looks, talked poorly to and about as a customers. Then they had the audacity to ask for a tip after giving such reponse and behavior....Never Again will we be back....I wouldnt recommend this place to my worse enemy!!!
As a truck drivers my fiance amd I have had Chinese in many cities and I believe this was the best ever. The food was excellent. The best Mei Fun and Beef and Broccoli I have ever had. The Pot Stickers my fiance ordered where amazing. Excellent quality food and great service and great prices. We will definitely stop and eat here again
This is our go to Chinese restaurants. Always good. Delivery is quick and always HOT!! We always write a check so thats a huge help for me since Im unable to drive due to disability. My one and only issue that Ive ever had was one night we placed an order. They said it was going to be about an hour and a half for delivery. As soon as I hung up my grandson said he was starving & couldnt wait that long. I called back within 3 minutes and said Im sry but needed to cancel due to the length of time. Was told they were already finishing up my order and couldnt cancel!? I told her I called only 3 minutes ago, literally but she asked mgr and he said no. Still didnt get order for another 50 mins and had to order a pizza for the little one. I just need to be sure next time. Other than this one time Ive had no problems
I’ve been here on multiple occasions and each person I’ve encountered with was just rude for no reason. Food was good but the customer service needs a lot of work. They got upset when I asked questions. And acted like they didn’t want to serve me. I always felt unwelcomed. I can’t give my money to anyone who treats customers poorly. No more chances.
Meal was ok.Asked to be seated in warm area but was very cold. Ask to turn heat up but didnt change at sll.??Had to ask for silverware even when meal was brought out. No spices on table. Had to ask for refills. On Valentines day but very few people in restuarant. Server was only person serving except for management and or kitchen help. Main server was either untrained or a last minute fill it. The good thing was server had a sweet nature. I hope this helps this restuarant train staff better and treat customers as they would want to be treated when they eat out. I felt thaIt was too expensive for the 1 small meal and 1 regular meal.
I will start with the caveat that my review may be biased because I actually work there (The fast and friendly delivery mentioned below) but I can say that I have eaten here for years and I eat the food here frequently, which, for those of you that have worked in the food industry, is a very positive thing as I get to see how to food is prepared and all the behind-the-scenes action and I can attest that it is very up to standard. Ive pretty much tried everything on the menu and was never disappointed with the quality, although some dishes were not to my taste. I will say that there are at any time 2-3 different chefs working and each one has slight variations on the recipes for our dishes and if something comes out a little off (The most common complaint I have had was some dishes were more greasy than other times) you can always have this rectified in the next order. (We have a Less Oil Button!) If you know these little ticks you can always get the order cooked the way you like and I guarantee that there is no better Chinese delivery in the Braselton area! (Seriously, were like to only ones. LOL)
One of the worst Chinese/Thai restaurants ive ever been to in my life. We started with egg rolls to and you can always judge a Chinese restaurant based on the quality and flavor of their them. We should have known it was only going to go down from there with how awful they were, but we stuck it out.I got the Schezun (sp) chicken and my husband got the Kung Pow. Both are chicken was slimy, chewy, and rubbery. VERY RUBBERY. Was not quality chicken by any means. My lo mein was like angel hair pasta and very plain. His fried rice was just unlike anything weve ever tasted....how can someone make fried rice bad??? We took one bite and asked if we could just get his meal taken off instead of both (trying to be nice and pay for mine even though I wasnt going to eat it) but she said no. So we said we said we were going to leave a bad review and it didnt phase them. please stay away if you are even looking for decent Chinese food. Such a horrible experience. All in all - cheap cheap nasty food at an expensive cost.
You can tell a lot by a Chinese restaurant by the taste of their egg rolls. This places egg rolls are not good at all. The Kung Pao chicken was chewy and slimy, which tells me that the restaurant orders the cheapest low end chicken they can to feed people. I told them I didnt like my food but they made no offer to forgive my bill. If you like good quality Chinese then stay away from here!
Great food, various menu items. I am so surprised that we can get great Chinese and Thai food delivered to our door in Braselton. Great Thai soup, drop rice soup. Excellent stir vegetables. Mongolian beef is okay.Nice, quick delivery. Never been inside to sit down and eat.
The lady that waited on us was really rude . We waited for so long for her to ring us up to pay , and she never came around. We decided to take it up front and we saw that another guy was by the register , so we had him ring us up instead. We went back to our seat because we wanted to get some waters to go . The lady finally showed up and was giving us dirty looks and said “Did you pay?” She said it so rudely and abrupt . We told her that we already did and we told her a young man helped us that worked there . She still proceeded to give us dirty looks and accused us of not paying for our meal . She even checked the register because she didn’t believe we actually paid. We were willing to let that slide because of it being a misunderstanding, but before we left we asked her for three to go cups for water . She then gave us another mean look . She acted like she didn’t want to give us any water . Aside from the food , mine was alright , but my grandmas teriyaki chicken was burnt and very crunchy . We will be finding a better Chinese restaurant that has friendlier wokers and better quality food.
The sweet and sour chicken was nasty, it tasted raw. You could tell the meat was very low quality, like they bought the CHEAPEST. The Fried rice was Ok. The chicken was just filthy tasting and was disgusting!!! DO NOT COME HERE TO EAT!!!!!!! I will never come back again.
Waited for 2 hours for them to get my order right. Manager said he would give me free pot stickers next time I order something. Thanks but no thanks. Hoping Braselton gets a Asian resturant that is more dependable and the quality is better. Save your money and time. Go get some frozen stuff from Publix or Ingles. I only live 2 miles away and took over 45 mins to redeliver what should have been there to start with. Steer clear of this place. Bad customer service.
I call to order for delivery the guy who answered the phone 📱 ☎️ I ask that I wanted big shrimp 🍤 🦐 and vegetable 🍅 🌽 and also fry rice 🍛 🍚 he told your first order comes with white rice is that okay I said yes so I order something else to complete the minimum $15.00 that they require for delivery I am pleased 😀 that’s why am giving 5starsThey brought it to me at pilot Truck stop.Front of store
If I could give them a half star I probably would because I called today to have some foid delivered and when I gave them my address they said it was over 7 miles away. So I pulled up GPS because we have had them deliver several times here before. Gps informed me that they were 7 mins from my front door which is about 4.7 miles. Wow if yall dont want to do your jobs properly then close the doors.
Need to improve the quality of the ingredients they use, shrimp is the size of beans when ordering rice or noodles,they also do delivery, but in a slow day they can take up to an hour to deliver food while is sitting on their counter, true statement, I had to go to the restaurant to get my food, when I got there the 3 people where there and a couple of tables with customers, my food sitting in the counter after 45 minutes of wait. Kidding you not, I live 2 minutes away from the restaurant, for that, dont commit with a service you cant provide.
We go here for their fried rice, its phenomenal.... however THE PARKING here makes u hesitate to go sometimes knowing the nightmare that lies ahead just finding a spot, maneuvering through the lot (VERY tight) and clearly never enough spaces for all the patrons for that shopping plaza it is in.
I’m only giving it one star because you can’t go any lower! My husband and I just left there without eating our food because we witnessed the cook leave the kitchen with ONE glove on, go into the men’s room and leave a few minutes later with the SAME glove on! We had a view directly into the kitchen and could see him go directly to cooking without changing that ONE glove or washing his hands! This is not only a health code violation it is DISGUSTING!!
I had some friends come in from town so i thought despite bad reviews i would go... Front counter was very rude we stood at counter waiting to be seated but no one came up finally we seat ourself because no one came up... Front desk finally came yo table and ask was we eating there? And if so we needed to let her know...we stated that we waited at desk... Because of her bad attitude we left.. I would never go back... And i will ne telling all of my 203 employees never to go...
Total reviews rating 4
141 Reviews for Tea Garden 2023:
Review №1
2022-02-08That was hands down the worst General Tsos chicken Id ever had!! It was like eating mushy good. And what was that coagulated gooey mess that they put on their Boneless BBQ ribs?!?! I guess I can give them a star for being clean cause I definitely tasted the essence of some soap that wasnt completely rinsed off of whatever they cooked or stored it in. If you have a choice between a cup of noodles or this place for lunch definitely go with the cup of noodles!!
Review №2
2022-01-31I do no recommend this place. My husband and I dined in here and fruit flies or gnats (not sure which ones) were everywhere in this place and swarming our food as we tried to eat. Grossed me out. I also ordered Mongolian Beef, but I assure you that was not beef. Not sure what I ate, but it was disgusting and the sauce didnt taste like anything Ive ever had. My husband had orange chicken and it was over cooked. To top it off, we both got sick within 30 minutes of eating here. That confirmed to us that it was not a place that we ever want to go back to again.
Review №3
2018-04-05The food here is better and tasty too. I have been here five times this year and still eating because every time I go here I go with friends and coworkers. We have lots of fun and lots of food as well lol. it is very good place to eat at all the time and I would recommend their Singapore noodles are amazing.
Review №4
2022-02-26Best flavored Chinese food in the State. As good as San Francisco style Chinese flavored food. Haven’t tried a dish I did not like.
Review №5
2022-02-05The app, didnt take our whole order. We had to order from a closer restaurant. 2 trips to get dinner. Not happy. But the food was good!
Review №6
2021-11-17The old hostess made ordering less confusing since she spoke English and was always super polite and went the extra mile. Food is always delicious but sometimes not quite what was ordered. Delivery is always fast, communication and customer service is my main issue- whoever the manager is never seems to care. Food 10/10
Review №7
2022-06-25Great food, fair prices, courteous employees. I highly recommend!
Review №8
2021-11-13All the dishes I have tried are delicious. Their vegetables are not soggy and have a bit of a snap to them. Their sauces are well balanced, lots of flavor without being too sweet or too salty. Their noodles are really good too, for example the Lo mein is not soft and slippery, it has a nice bite to it (as if Al dente) and not drowned in soy sauce. We have been getting take out for almost two years and their quality is a consistent. My favorite local Asian take out.
Review №9
2021-09-04Ordered delivery, was told about 1 hour, 30 minutes later my food was in my hands fresh and hot. I dont know what you pay your delivery guy, but he deserves a raise. He may be the best delivery driver I have ever seen. Professional, courteous and prompt. The food is really good, but the delivery guy is the best!
Review №10
2022-06-15They have good food,my favorite is house special mei fun.