The Gallery at Brookwood in Austell
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Austell, Cobb County, Georgia, US
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Site: http://www.thegallery.us/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
Rick was very helpful in helping me select just what I needed. Got the frames on time as promised and packed very well. The quality of the frames and matting along with the custom signature event details really set his frames apart. Will recommend to all of our brides at Highgrove! Thanks so much for the great quality and value.
My wife and I just had an African painting framed, I wasnt sure how it will come out but looking around the gallery and see their work I knew we were at the right place. With the help of Rick we picked the frame we liked. The finished product came out so beautiful and really exceeded our expectations. Thank you very much much for great job. You guys rock!!!!
The frame created for my sons Georgia Tech diploma was outstanding! The quality of the frame exceeded my expectation. Rick was very easy to work with and very flexible. I didnt see another diploma frame designed quite like the one Rick created and am extremely pleased with it.
A big thanks to The Gallery. Ordered a signature frame which arrived in perfect condition. Packaged with care so there were no scratches - no damage at all. Alumni signed the frame at our recent high school marching bands reunion - the perfect gift for our band director.I really appreciated the quick e-mail response to my questions, the fast turn-around time, and the prompt delivery. Your customer service is top notch and the frame is exactly what I was looking for. Im lucky to have found your site as I searched the internet.
I ordered an assembled frame (Larson-Juhl) from The Gallery for a considerable discount compared to my local stores. The frame arrived within a week of the order being placed. I was a little worried about shipping but the packaging was very sturdy and the frame was in pristine condition. I recommend this service and will use it again if the opportunity arises.
We recently purchased 24 of the 7556 moulding in an 18 x 24 inch frame to use for annual awards for a big conference. I was very pleased with the finish and quality of the corner joins- the sizing was consistent and the finished product is quite attractive! Shipping was timely and well-packaged, too. We do these every year, and I will shop here again!Thanks.
Total reviews rating 5
27 Reviews for The Gallery at Brookwood 2023:
Review №1
2019-03-29Rick did a fantastic job!! We had two shadow boxes made for our company grand opening. I would highly suggest using this company. The quality of work and products used cant be beat. We will use The Gallery at Brookwood, especially Rick, again. Happy Customer!!
Review №2
2020-08-11So, I live in Texas and reached out to Rick whom I had spoken with about doing some custom frames for me. Needless to say, He knocked it out of the park. Not only was he substantually better priced compared to my local framer. He also ordered the molding, built the frame and shipped it to me in a weeks time. Compared to the month and a half I was facing from my local shop. All of my business will be going to him from this day forward. 10 stars Sir!!
Review №3
2020-02-23Rick did an amazing job with our custom frame order! He communicated well via email and phone to understand exactly what we were looking for. He was able to match frames that we had made 4 years earlier for our wedding so that we could expand our photo wall at home to include photos of our baby daughter now. The frames were built and shipped very quickly (less than a week) and arrived in perfect condition. He had packaged them well, including the glass, and they arrived in perfect condition. The glass was completely clean and didnt need any cleaning - I put our photos in the frames and had them up on the wall the next day. We ended up getting the non-glare glass and it was worth it. We have a very bright room, but even with full sunshine, we can still see the photos great. Thanks for great communication and a quality product Rick!
Review №4
2020-10-09I found Rick and the Gallery on a website while looking for a specific frame moulding number to have frames made. I hit the jackpot with Rick! Exceptional to work with, detailed, and communicative to assure the highest quality experience. Received my 25 frames, expertly assembled, wrapped, protected and shipped as he promised. Rick and The Gallery at Brookwood is my choice forever!!!
Review №5
2018-06-12We ordered a signature frame for our wedding at it was beyond our expecations. The frame is beautiful and installing our picture was so simple. But more than anything the customer service was beyond amazing. We needed the frame relatively quickly and Rick responded to our emails literally within minutes. He was so helpful and patient. I will definitely be using them again for all of our framing needs and would HIGHLY recommend them to everyone. Sincerely, thank you!
Review №6
2018-08-23I could not be more pleased with the experience of working with Rick & The Gallery! I sent a large watercolor from a few states away for a custom framing job. Rick was communicative, extremely quick to reply to questions, and very helpful. He gave us exactly the frame and molding we asked for at LESS THAN HALF of price quotes I received from three other framers. When our art was shipped back (it is a large piece, almost 30x30) it was packed expertly with padding, foam, and a sturdy cardboard interior to ensure it would arrive safely. When most places might cut corners and charge extra, Rick and the Gallery offer attention to detail, quality work, and an excellent price. You will be happy to work with them!
Review №7
2020-10-28Very professional, Excellent work and quality. I Needed a very large canvas stretched and framed last minute. I was hoping for 2-3 days and they were able to have it done in less than 24hrs!!! And it was done at a fair price. They also made and excellent frame choice that I am very happy with. Highly Recommended!
Review №8
2016-12-05I recently purchased three high end frames from Rick at the Gallery and couldnt be more pleased. Quality was top notch, turnaround time was great, communications were terrific, and pricing was much more attractive than local frame shops. Frames were packed with care and arrived without a scratch. I will continue to source frames from The Gallery.
Review №9
2016-03-17I just received the framed signature mat that I purchased from The Gallery at Brookwood online last week. Im beyond thrilled about how it came out. Its an excellent keepsake for my sons upcoming First Communion. The frame is excellent quality, the mat and personalization are perfect, the practice mat is a fabulous addition. It was reasonably priced and delivered in a timely manner. Im thoroughly impressed. Thank you!
Review №10
2020-02-24Highly recommend!! All around great experience having custom frames made for 2 oil painting shippped to me in about a week. Excellent customer service and pricing. Thanks Rick - I will be back!