Kerbside pickup
Yes
The Home Depot in Carrollton
Categories
Location on the map
Carrollton, Carroll County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-832-1796
Site: https://www.homedepot.com/l/Carr...
Site: https://www.homedepot.com/l/Carr...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
I found alot of gloss spray paint colors that I constantly use on my custom painted artwork.Rust-Oleum 2x is my choice of spray paint.The glossy finishes are perfect.
I had keys made with the assistance of a sales associate. She could not have been nicer and did an excellent job on the keys!!
Fast friendly and never hard to find what your looking for theirs always someone to assist you in every ile.
Bad service on pro service nobody help to load is really bad
Living close to Home Depot we are CONSTANTLY in there. I enjoy it myself. When the season’s change you can bet they have AWESOME decorations!! Very informative staff & helpful!
I shopped the framing package for my house at Carrollton Home Depot and a local building supply. Carrollton Home Depot lost miserably. Trevor, the sales agent was arrogant and rushed me through the experience. He was much higher and disrespected my Disabled Veteran status. Veterans should return to their local building suppliers. They arent Globalists ...
Im really digging the new cash out procedure! Self check out is pretty fancy! Had several super friendly employees assist me!!
Home Depot is a great place to shop for anything about the home.you never have trouble finding help if needed,nice people a d great service.plenty of parking spaces.
Everybody in the store were very helpful and polite. The best HD I have been in lately
Thank you Home Depot for taking good care of us Veterans your all amazing
This five is for John Ware in hardware. He had the most amazing customer service that I have experience in a long time. If you have any problems I would go to him. He will work his hardest to help you and will not stop until you have found a solution. You cant find help like that anymore. To John!
I couldnt get any help finding what I wanted. Finally another customer said he knew where my item was located. He took the time helping me instead of shopping for himself. I found the round up i needed.
Pretty clean and laid out, just front area crowded by sale items, made the main aisle split and only one cart could past on each side.
So, I have a night stand with 2 broken drawers. I tried a few things. Devised a plan and went to Home Depot.Out of the blue, an associate by the name of Carolyn asked if I needed help. We chatted. She simplified my plan. We agreed to meet the next day.Sure enough, Carolyn was there on day 2. She had an even better plan that she thought of after I left.For my part, I brought in my night stand. :)Between other customers, she measured this. She measured that. She looked for this screw and then that screw.We clarified the plan. I bought the materials. I packed up my night stand. Headed home.Carolyn was such a blessing! Its been a long time since Ive had that kind of service.!!!
Wonderful staff. They helped me find what I was looking for
Purchased 20ft of 4/0 copper wire pair of channel locks 12inch
Get ready to battle the poorly designed parking lot. Have fun and keep your kids close.
Was out of what I needed better luck next time
Had several boards cut. Got all but 1 cut correctly
Its a great place to get whatever you need for home renovations, small and big repair work, and many other things. I am sad that they took down the second story where the washing machines and dishwashers were. I used to always go up there with my dad when we would go there. I would definitely recommend going to The Home Depot for your next project. The employees are always helpful and kind. 10 out of 10 will go again.
Not the best prices, but they always have what I need.
VERY OVER PRICED, NEVER GOT ASK IF I NEEDED HELP, RIDICULOUS
I wait since 35 min to get 60 1x2x8 lifted down because the employees here are to lazy to fill the bays when they are empty. After I found an employee who can drive a forklift he is taking care of something else seeing that I still stand here waiting. I never gave a life review but after now 45 minutes waiting talking to 3 different people I think it is OK to do that. The lumber department guys at this store really need some training in customer service. If I would treat my customers like that I can close my business immediately. Oh by the way I spent every year at least 100k at your stores.
Great Workers and Great Customer Service and Great Morning Atmosphere...
Karen Thomas helped me today at Home Depot Carrollton. She is amazing! She helped me with everything I needed for my kitchen. She is the best!!!!
Excellent paint department with helpful knowledgeable associates. All employees I meet are very polite and willing to take extra time to find answers to problems. Great store!
Best Experience Ive Had in a Home Depot in a long while!Associates , both in and out of the store, showed up right at the moment I needed them and went above and to help me.Thanks much, Jamal, Will, Dylan, the Young Lady at the cash register and associate in the store that help me load 800 square feet of vinyl on my cart!This store is 11 miles further than the normal one I go to, but the service was so great, I may just drive the extra miles just for the great service in the future!
Its a Home Depot. Has all the stuff you expect. It seems to be organized differently than other Home Depots. Now that Ive been there a few times I can find things better. The app with products isle numbers has helped as well.
Normally I love the home depot, but no stainless steel bolts?
Great place to get stuff for DYI projects .. we like walking around just to see what new stuff they just got in. Its a good place to walk around after lunch to walk your food down .we are a little older folks and The Home Depot is a flat place to walk.
My husband waited in the customer service line tonight for 20 min. There was three different workers having to help one person, he was ignored by them ALL. Customer service should not be this way ever. The management should staff workers with a supervisor over each department. A worker from the back finally came up to help him.
Tool rental customers beware! I rented a 6 wood chipper from Carrolton GA location for the weekend. I returned it because the engine just shut off for no reason and would not restart. This after having to tighten the belt because it was too loose to keep the RPMs up enough to chip 1 limbs. The Store is about an hour away from home and we worked on the thing for over an hour and I was charged for the whole weekend less a $20 credit they gave me!! The associate that helped me said he was covering for someone in the tool rental and had never worked in that department before and that he didnt know how to handle the credit. He called someone and then told me I could call back and complain about it. Only when I called back they said once the contract was closed (As soon as I checked out) there was nothing they could do. I was charged $181 rental fees for something that took my whole Friday evening to get and return and two hours of aggravation trying to get it to run and got maybe 10 minutes of chipping out of the whole deal.
I came across this chair for Halloween. My son will LOVE it!
My experience at Home Depot was terrible this is the second time I have went and tryed to get someone to wait on me and couldnt find anyone. This last visit I went to customer service and ask them to page someone to power tool, they never did then I ask one of the cashiers to page someone and she did, but no one ever showed up I was there for one hour I finally left!
Huge store, with everything youd ever need for your home improvement projects
Placed an order online for curbside pick up. Got there and let them know, emailed I was there, 15 minutes went by and called in, 15 more minutes went by and walked in and the customer service rep told me they did not know I was there. I will never try this again. curbside pick up is a joke.
Loving the new curbside pickup for online orders. Once I received the email stating my item had arrived at the store, I simply drove up and clicked on the link in the email to let them know I was there. In a few minutes my order was loaded and I never got out of the truck.
Theyve been good every time I go here. Ive maybe had one associate that was rude once but that was a few years ago. Most are knowledgeable about their area or if they dont know they will find someone who does know.
This location isnt my favorite. I never have any luck with the staff and only a few cashiers have been nice. We only go to Home Depot because the company my husband works for has an account there for job related purchases. I prefer doing my personal shopping elsewhere.
Visited this store recently and encountered two helpful individuals Ash and Leo. They helped me from removing the items from the shelves, to checkout, and to my vehicle…. Thanks so much guys!
Ordered an oven August 28th they said the delivery date was September 5th. Called at 0630 on Sept 5th and was told delivery is between 12noon and 1600. No delivery happened. Was told that the delivery contractor called and left voicemail. They did not. Now left without even and stove and was told that the appliance would have to come back to the store before a refund. No help from the home depot team thats supposed to help. Just lost a lifelong customer.
The home Depot equipment rental department is excellent. Matt who works in that department and the manager (who is also named Matt) will take care of you above and beyond. I will not hesitate to rent from them again and refer others to do so as well. A++
I ordered Trex decking online for a deck I was building on Lake Wedowee. The website said I would get a call back from the Carrollton store to schedule delivery within 48 hours. 48 hours go by. No call. Red flag #1.I call the store, spoke with a very polite young woman who scheduled the delivery for 2/10/21. I paid extra for a 2 hour window in which it would be delivered. On the day of the scheduled delivery, my buddy and I take a day off work, drive 2 hours, get to the job site, only to get a phone call from the store asking to reschedule. (They apparently didn’t account for the physical size of the order and needed more space on the truck.) Red flag #2.I’m annoyed, but hey, no big deal. I speak with a very responsive young woman who helps me reschedule the delivery to Friday 2/12/21. But this time, she can’t give me a time window. I’ll need to be there all day. Another day off for 2 working adults, another 2 hour drive. Early morning drive from Atlanta to get there by 8:00. Noon rolls around. No delivery. I call the store to make sure that the delivery is happening. A very polite young man tells me it is DEFINITELY happening today. So we wait, albeit impatiently.Huge surprise: They never come. Red flag #3.I give up. This morning, I called the Carrollton store to cancel the order. They offer to reschedule the delivery. (HA!) On the phone, I’m told by a very polite young man that I can cancel the order, but they can’t charge it back to the card I ordered with. They can try to process a check refund, but that would probably take a few weeks. The only way, they say, to refund the money to my card is to drive to Carrollton. Keep in mind: I live 60 miles away. I have never set foot in this particular store. I ordered this online with a credit card, paid for my 2-hour delivery window via credit card on the phone, but I’m being asked to drive to the store to get my money back. Red flag #4So at this point, between my buddies and I, they have wasted 40 man-hours that would have been spent either at work or at home with our kids. Home Depot can refund my money, but there is really no way to make me whole with the time lost.Over the years, I’ve spent tens of thousands of dollars at Home Depot. It has generally been my preferred hardware store. It’s slightly cheaper than my local hardware store, and they have everything.But their slightly cheaper prices can’t make up for 40 hours lost. Do yourself a favor on large orders, and buy them through your local hardware store or through Ace, which is franchised and owned locally. Like Home Depot, your local hardware store has very polite associates, but unlike Home Depot, there is no large corporate structure to insulate their employees from accountability in the event that you do not receive the goods or service you have paid for.
Went to get house paint at about 9 in the morning 4 hours later Still at home depot they have no one there that knows anything about House paint Long story short nice manager and Think you Lowes
Got in and out without issues with the item I needed.
Home Depot was another event were we did their inventory. The store is requiring everyone to wear masks and they are following social distancing guidelines. Overall is was a good inventory
Honestly I’m surprised most times I shop here. I’ve never had someone helpfully answer a question, and not for a lack of asking. Any time I ask for assistance from a cashier such as using my veteran discount, the attitude I receive makes me think I’ve just inconvenienced them by shopping. And if you are going to buy enough supplies that you could use help loading it up, make the 1 minute drive to Lowe’s. Even if you ask the employees at the loading dock for assistance they just stare at you. No one asks to help or responds when I ask them, even if I have pallets of material to load. If it wasn’t for their selection of brands I like over what Lowe’s offers I would never shop here.
Our salesperson Joan was amazing. Made us feel right at home. Waiting on the 13th for our washer and dryer to be delivered now.
I visited our Carrollton Home Depot in regards to an issue that I had with my pine straw and mulch order. Rory was the manager on duty that day and I was so thankful that he was. He helped me with my issues and I was pleasantly surprised as to how much he generally cared about me as a customer. I’m just one person, but he treated me as though I was more than that.When I went out to the lot to pick up my revised order of pine straw.... Jamal and Koby were there on the spot and were so very friendly, courteous and professional that I even shared on Facebook for all to come visit them for their garden needs.The employees are only as good as their leader, and it is so obvious to me that this location is Blessed to have such a high standard management team. After all, this is THE HOME DEPOT.
The associate eas super helpful. I was looking for screws and bolts for 2 different things and she spent like 15 minutes helping me and found what I needed. Thank you so much!
They got the grill covers. Just got to figure out what size.
When I shop at this Home Depot the Associates are always present & helpful with assistance. The Customer Service Associates are very Patient & Courteous.I havent had a bad experience at this store.
More or less had what I needed. Employees were helpful but not fully knowledgeable about direction to send me in to find items. Social Distancing? Nope. Masks among employees or shoppers. Nope. If these things concern you, aim for Lowes. They seem to be doing a better job.
I needed help locating an item. Two friendly employees helped me out. Thanks for the great staff. Keep up the good work !!!
They had very few popular air filter maintenance items, (only the super expensive ones) They tried to charge me $4.50 each for bolts i bought later at Lowes for .97 each., even tho i tried to get the cashier to check the price on the shelf, ..ill just go on down to Lowes from now on...
I had to cut my own copy of a new key. Even though it says employee use only. None were able to be found.
Clean store, employees seemed happy and knowledgeable, but was disappointed in some of your prices.
Lionel in carpets was wonderful. Very helpful and patient as I worked through buying a rug I had never seen for someone else using only a picture.Great experience and even better customer service. I like the remodel of the front customer service area, much easier to access and utilize.
I really like Home Depot,this particular Home Depot definitely has its issues. Most of the staff I have dealt with have not been very friendly,not that they werent helpful by no means. And the self check out only,always having issues with something and having to stop after checking out to prove that I paid for everything at the door not cool
Associates never spoke a word to us but walked right up close & personal....first 3 male associates then 2 more.. another male and a female and were talking to each other about how we had to move out of their way so they could do their job and put gates right in front of us...the other male associates refused to move out of my way to even see the items or the sign for them that I was trying to buy... Not a single one of the 5 said hello or offered help. Even walked into my cart. The manager came but didnt even really care... Bad customer service all around!!
Home Depot usually always has what we need in a home improvement store?
Prices are pretty high, as expected from Home Depot, but the sales associates are pretty nice. Almost too nice actually, but Im dressed like a suspicious character so they may have thought I was a shoplifter and wanted to keep me in check. Cant blame em for that.
Its a pretty good Home Depot with the products they carry in the staff that they have they also have tool rental with hand tools all the way up to heavy machinery. Make sure that you check out the machine before you take it out I have had issues in the past. Staff is helpful when you can find them. They have their good days and bad days just like any other store.
Visited in late evening was amused at the number of employees on the floor compared to the #available during daytime. It would be helpful if the daytime shift was staffed with more help when there is a rush and crowd.
I love this home depot, my family and I have been in there so often that they know us by sight if not by name. I prefer to shop here for any of my buying needs. Not merely for convenience, but also for the personal relations offered by them.
I normally have a good visit. Whoever was working customer service on 1/13 in the morning was very short (rude) with me after inquiring about my military discount. Prompted me to got to Lowes for other items. Ill overlook her treatment and try shopping there again.
My only complaint is that the cashier will ring everything up and place it back in your cart without bagging it and I did not realize this until I got to the car at which time I have all these items not bagged leaving me a little frustrated.
This store almost seems more of a contractor store to me. They have some pretty good seasonal deals, and I still shop here a good bit.I wouldnt recommend ordering appliances online though. I had a bad experience with that already, and wont be doing it again. Should have read the reviews I guess.
I love this home Depot because theyre super polite and theyre very knowledgeable they dont stare at you as much as Lowes
Im a Milwaukee man so I love me some Depot. Staff was patient and helpful and I we didnt a long wait in line to check out.
The reason this doesnt get five stars is because Im a home owner. You homeowners know what I mean. You walk in this place knowing its gonna hurt the wallet. Luckily they really do have low prices so you feel like it hurts less.More importantly they have a far better Christmas tree selection and service than others.
Completely disappointed with the entire team, including upper management. They allowed us to order and pay for 10 windows even though they were not in stock. They scheduled a will-call pickup for my contractor 2 days ago and they still don’t have a plan. I found these 10 windows (7 in Hiram and 4 in Austell). Why couldn’t they do this? This is only 30 minutes away and they will not even send a truck to get them. We live 7 hours away and they are completely unresponsive. Completely unacceptable! Worst customer service ever!
Friendly staff and overall helpful.
Pretty typical Home Depot. Exiting the parking lot can be tricky at times.
In June of 2015, my wife and I went to this store to purchase a new washer, dryer, dish washer, kitchen cabinets, a front door and other items. When they delivered our washer and dryer, everything went well, and I chose to install our dishwasher with a local friend and after I did, my wife came home from work to find it was not the color she had expected and she called the manager of this location, where we have been doing business since they opened so many years ago. We got the service we have come to expect from them, they said for us to use the one we installed, and they would send the color she wanted the next week, which they did. I do not know of any other company who would go out of their way to make sure a customer was totally satisfied, but we have always been satisfied by their kind personal, and so professional service. I would recommend this Home Depot to anyone and hope the best for all the employees there who make me feel at home always.
Friendly people and a good selection of stuff but its hard to get help or find workers that will actually help you but overall its a good place to go to
Employees are very knowledgeable, courteous & helpful
The young lady that gave me my online order was friendly and professional. However I ordered online to do the bring to your car service. I checked in and waited but no one brought it to my car. I had to go in for it. If you arent able to because of covid 19 just dont offer the service.
Well after my experience today, you finally converted me from a loyal HD customer to Lowes.Went to purchase the materials (about $350 worth) to build a bed. I loaded up my cart with paint, stain, electrical outlets and boxes, wire, and hardware. I went to the lumber section to finish up and started looking at the 2x8s. They were on the second shelf from the bottom and the stock was pretty low so I pick through almost all of them to find some worth using. Now, heres my biggest problem and what finally did me in... Im a big guy and dont mind doing things on my own but I was struggling to reach the lumber I needed. At least 3 HD associates walked right by me and not 1 asked me if I need help, or offered to call someone over. This isnt the first time this has happened here, but it will definitely be the last. I left my loaded cart in front of the 2x8s and headed to Lowes. Their lumber was much better quality and I was asked several times if i needed help. Plus, whoever thought it was a good idea to get rid of all the cashiers and replace them with self checkout is a moron. Home Depot is not the store it used to be.
There was an older gentleman in there that help me adapt water line over to a garden hose he was very intelligent very likable and it turned out he was very right the application fit perfectly and my project was a success for one time I have been happy with the Home Depot this is it
Tried to find out if you had a stove at your Villarica Ga location the phone rang 120 times had to call back the appliance guy out to lunch no one else could help this is terrible customer service an I am a stock holder someone needs to step up manager needs to work weekends and answer phones and help customers if the people they employee cant
Couldnt get any help. All the kids working there were just talking to each other. Ignoring other customers also, not just myself.I asked someone to help me hinges. Cause I couldnt find the ones I was looking for. The kid told me they didnt sell anything like that. And he just continued to stare at me... I dont understand why all the retail places keep hiring these kids who dont want to do anything except stay on their phones
Very helpful in the lumber cutting area !
Very visible from the road. A warm greeting as we walked in and a greeter to direct us to the section we were looking for. Plenty of staff to help us. Store was decorated for the holidays with trees outdoor for sale.Many items on sale or clearance. Was disappointed I did not find a Luci solar light.
Its even not beneath the store mgr to grab a high ladder to bring a case of odor ban down from overhead at 9am on a Saturday. That is whats called 5 star service. Other stores need to come look at this store mgrs work ethics.Thanks
Home Depot in Carrollton Ga. Is organized & has a great selection of building materials, plus so many products for your home. Staff is very helpful and knowledgeable about their store. I could stay in Home Depot all day looking & wishing for my tiny home dream to come true 1 day. One of my favorite places to go, shop, & look. Love their garden section. Awesome!!!
An excellent experience and a level of service that I have never seen at any Home Depot. Our thanks to Nancy for her assistance and to Susan the cashier .
DO NOT ORDER BULK SOILS FROM THEM! If you do, you better climb in that dump truck and make 100% sure that they are delivering the right stuff. Youll also never know who to call if it does go wrong. God help you if you call the people that physically delver the soil.
Had a heavy shelf i needed help loading and Jamal and Will were very eager to help and they were super nice. 2 very respectful and nice young men!!
This is still a good place to shop. The buggies are sanitized and a mask is required, also a cleaning display of cleaners and paper towels to use if you want to clean your own buggy.
I spoke to the manager Doug today about the 20 mins I waited for someone to do a phone sell for me. And I dont feel he cared about my complaint. And the more I think think about t the more I realize it all fall back upon poor Management. In fact if cant do any better than that then you shouldnt even try.
So my husband and daughter(11yrs old) went to this home depot to buy 80 2x4, 6 4x4, and some rolls of fence. They had serval associates (probably 10 employees and the pro cashier) pass by them and did not offer to help them load the materials. They even saw the 11yr old girl trying to help her dad load it and didnt even offer. We have spent a ton of money on this fence and products from this home depot. I called the manager (Doug) to get him to address the issue but in all honesty it did not feel like he cared or realized how wrong this was.I remember when you used to walk in Home Depot and every corner you turned there was an employee there to help. Guess their customer goals/skills has changed a lot.
Great Clean Store!! A++
Worst experience ever with their door and flooring department. Just moved to a new house need to do some repairs new entry doors flooring dropped over 5k in a month. Special promotion buy this floor guarantee install in 7 days from purchase 3 weeks after purchase we get a schedule date for our carpet instal. Not home depots fault the people they contract cant keep up with orders... according to a manager we are out of luck. Part 2 doors. Order 2 doors front and rear come out measure get the doors custom built waiting no problem install day. They send installer to house with one door and no hardware... drive 40mins back to get the rest of the product. Time to instal rear door. Doesnt fit due to incorrect door size 2 big. Home depot says 3 weeks before new door can be made and itll cost a other install and door fee. Manager Chris is the worst in customer service and is being reported to corporate for his I dont care not my house not my problem give me money attitude. And we are left with a hole in our house for 3 weeks with 2 dogs and 5 month old.
I live in Newnan but drive to Carrollton because the customer service is so much better!! Prophet went beyond to help me get my things loaded on my truck!!
Changing back to the old H/D when first open. I remember how great it was people always help, always ready to serve you with a smile and a want to. They lost that for a long time. I hope its on it way back.
Home depot gets 1 star for a lack of customer service!I went there today to get a gallon of paint. When I went to check out, there were NO cashiers.Apparently home depot thinks its a good idea for everyone to just use the self checkout lanes. They have removed all cashier lanes.Heres the problem I have with self checkout.1. This creates a higher unemployment rate because now cashiers are losing their jobs. Most of the cashiers are middle aged to seniors who are in dire need of employment.2. Home depot DOES NOT pay customers for using the self checkout in any way shape or form.3. Home depot HAS NOT lowered their prices on any of their products since they no longer have to pay cashiers.All of the stores using self checkouts or kiosks are literally saving millions of dollars every year because of cutting these jobs. They no longer have to pay the hourly wages, pay or contribute to benefits and they save money every year because they no longer have to invest in the employees required training. With the loss of these jobs they are able to cut jobs in other areas as well. With fewer employees you need fewer HR, admin and instructors.I know it is more convenient to use the self checkout lanes, but please before you do, think of the impact this will have on the future of employment.I will never use the self checkout lane in any store. I will go to customer service to make them take care of my transaction as it should be.
Dont go to the paint department and ask any questions because the guy is so rude. I had questions about deck stain and what I was asking he just got like I was bothering him so I just walked off. Never again will he talk to me in that store like that when Im trying to just ask for some advice and help on what my choices are.
I always love going in the Home Depot! This trip was really great, associates greeting us and asking if they can help us find something. AMAZING TRIP! Thank you Home Depot associates!
David in the plumbing department was fantastic! Very knowledgeable and patient with me on my sink clogging issue. I hope this review makes it to his superiors and have David recognized for doing such a great job!
I am on oxygen, went to home depot in carrollton,young man in the front of paint are sent me all the way to back of store for dryer heating element got back there and no elements,so asked a lady where can I find it and she said we do not carry dryer element. Gave me a card and said call this number they will come to your house, asked for how much,her reply was I have no ideals. People need to be more informed of what products you carry.
Theyve helped us repair/update our home and lawn throughout the years. They are always helpful and if they dont have what youre looking for, theyll help you find it, even if its somewhere else. I couldnt live without my neighborhood Home Depot.
Found what I needed. Ladies at the paint counter knew more than the 2 men I spoke to before them. Girl power!
The people that I have met that work there over the last 7 years have been great. Jeff and Harold in the Lumber yard are enthusiastic to help people get what they need. Never have a problem getting help loading the supplies. It is my store of choice when getting building supplies.
Please put cashiers back at checkout. I dont like computers. Cashier was new and could not find play sand. Please. You are losing more customers than you are trying to save. When buying supplies, I dont know where to look on a computer. Takes too long.
If you need it, theyve got it!
I enjoy coming to Home Depot to get all of my necessities for working and getting new projects done and I can always count on them to have everything I need and to make sure everyone is safe from covid-19...
It was amazing! Everything was very well organized, and as soon as I walked in it smelled so clean and fresh. Awesome job to the store manager.
Spent $1,900 on flooring for my house. They had a price marked and then when it came time for me to buy it they said they had to talked to the manager and was gone for 45 min like they wanted me to leave to change the price back. We went to checkout and they were offering a promotional finance amount that would qualify me for 18 months 0%. My wife got approved and the bill came in with 6 months interest free. Then to top it off they added me to the account and dinged my credit for 20 point without any authorization what so ever. They are false advertising liars.
Went after house paint, very crowded but didnt have to wait long, very nice associates, trying to do social distancing but not everyone wearing masks. Stay safe and healthy!!
The cashier at customer service was nice but the guy that helped with the straw was not very friendly the lady told me that they probley had something i could lay in my back seat so it wouldnt get in my seats so bad like plastic i ask him he said nope and didnt look didnt try to help or nothing just not friendly or helpful!!
Refused to shake paint can from a competitor, could have been more polite about it. Went to Lowes and no problem, great customer service there. Will shop Lowes from now on.
What’s not to love about this place?Home improvement paradise!Make sure to leave some thoughtful, legit reviews on their site so you can get invited to the Home Depot Seeds program. 👷🏾♂️
I have never been to a fast food place that only gave you one napkin (drive thru) except here. I hope it didnt put a dent in their profit margin. I thought it was unusual the first time but must be standard procedure. Hope you love sticky fingers one is not enough.
John in Tools was great help. Anybody that needs help from 6am-1pm, look him up!
Normal HD. Better stocked than some. Can get better prices on most items at a contractor supply house. Especially for wire.
Full parking lot. Aisles of people wandering, looking for help. Lines at the paint and door and window areas. The store seemed short-staffed for the number of customers in the store. The three staff members that I interacted with seemed a bit overwhelmed. I finally left one area after realizing the wait was too long.
WISHED I HAD WENT TO LOWES FOR APPLIANCES! Brand new Dishwasher can’t use it because the door won’t open. I was told by the delivery guy, It won’t open unless you mount it. The brackets to mount it is in The dishwasher. Home Depot doesn’t have a clue. LG says it’s Home Depot’s problem. I’m about to call a News team 🤬
Its huge but theres employees everywhere to help you. Theyre friendly. Good prices on a lot. But could be better about helping you load ur purchase into your vehicle.
Normally I would give HD a 5 star rating, but after taking a 4 month old hand held blower to get repairs, that end of the store only get a high 2 star after the MOD gave me 1/2 off the so called repair and the was no communication between anyone at the store and myself, even after stopping by several times over a 2 month period trying to find out something, anything about my little machine, I will take any further repair work elsewhere
Bought new washer and dryer. Dryer has not worked since install and cant get anyone to repair or replace it. Bought 5 year service plan. I will never buy another major appliance from there again. They are waiting on the plan to expire I believe.
Had what I needed. Phone app and item locater makes it easier to find things.
Smaller footprint, older store but also less crowded. Easy in, easy out.
Not to good sales rep gave me wrong things when I ask him what I needed so will see when I take it back well no problem with taking it back so good as gold
They have wonderful choices in products, but they need more people in each department to help customers. They need to be care shipping goods that are used to come customers when they ordered something new.
I purchase a Worldpool Refrigerator and bought the 5 year warranty from Home Depot. About a 1 1/2 later condensation starting building up on the top of the gasket on the freezer drawer. Tech came out in June 28, 2017. He tried but could not fix. Then two more techs came out twice in July and all had different opinions but no fix. I called again and another tech came out and was to put on a new gasket but he said he could not install because gasket was made into door. This repair company said they could not come out since they stop working on Worldpool Refrigerators.So, I called the Asurion (administrator of Home Depot Repair), they got an appointment with Mr. Appliance out of Douglasville, GA. Their repair tech came out and was baffled but said they would order new French doors (costing $800 and $400) ... this was on August 11, 2017.Mr. Appliance ordered the doors but wrong color on 8-22-17. I have not heard from them so I called today 9-20-17 and Mr. Appliance said the doors had to be manufactured and did not have a date for me.During August, I called the Home Depot Store talked with Wayne and he tried to help but just referred me back to Asurion.Ive tried to be patient but it has been a nightmare. Home Depot could help but they are just passing the buck.To summarize ... Ive had 4 techs out to repair with no results, Ive called HD store with no results, and now the repair company Mr. Appliance just says they dont know when the doors will come in.On another note, I went to HD store and showed the assistant manager, Wayne, the same model on the floor and it had the same condensation as mine at home. This is a manufacturer defect.Do not purchase Worldpool RefrigeratorWRF7365DAM
They done away with the discount scrap wood cart, same with lowes, some people only need a piece or partial wood for a project
Saw this post by a friend on Facebook and just thought you guys should see it!I have never seen anyone work as hardin retail as Shaun at the paint counter at Carrollton Home Depot tonight. It was the last night of the$10/gal rebate opportunity and I stood in line for 45 minutes while he worked and worked. He has no need for a gym membership as long as he has that many 5 gallon cans of paint to heft, shake and tint. I wish everyone put that much into customer service. No need to ask whos next either. He knew his crowd.
Never enough handicap power buggy. Not enough QUALIFIED people to help a customer, when you get someone to help they cant because dont know about product line. Handicap buggy is a big problem. 1 broken now over a month the store needs a lot more than 4 but only 3 work if charged, that is another problem. It just never ends. I am sure HD can afford th have a minimum of 8 to 10 in a store this size.
Generally speaking, big box stores can be frustrating at best when needing help. I would say our store in Carrollton is as good as they come. Ive rarely had an orange apron run away from me and I have found a few real experts when I had questions. In particular, Jeremy, who runs the paint department, is dynamite! Hes offered real solutions and good information when I needed it. Ive dealt with other name-brand paint stores and other big box stores where I wasnt as fortunate. Its nice to spend your money where you think someone genuinely cares about the outcome of your project.-JAG II
Not familiar with this location, we were helped to find the items we wanted. VERY nice lady driving a fork lift knew exactly where things were and how much we should get. Thank you Carrollton Home Depot.
CUSTOMER SERVICE HAS TOTALLY TANKED! HAD TO PAY A 1.90 MORE FOR OSB BOARD BECAUSE I COULD NOT GET HELP AND HAD TO TAKE THE MORE EXPENSIVE BOARD FROM THE BOTTOM TO MAKE MY PURCHASE. .... NOT TO MENTION I HAD TO WAIT OVER 20 MINUTES TO GET HELP LOADING. NOT BECAUSE THEY WERE BUSY , IT WAS BECAUSE NO ONE WAS THERE AND NO ONE BOTHERED TO COME. .... WHATS UP?
Jeff was very helpful considering online said I could pickup my order in 2 hrs.... I came 3-4 hrs later and the order wasnt pick but Jeff was on the job and help me out.... he really getting a 5 but the store, home depot brought the rating down
Great staff.friendly.attentive to my needs and questions.most staff is knowledge about the products.good election and inventory.parkong on a weekend or peak shopping hours is in need of improvement but overall Id say I rate this location pretty good at 4 stars.
We found some fencing tie downs that worked great....staff is very helpful, hardworking, professional and polite😀
Three Augers rented, All 3 had issues, however; Management (being Honest, Fair, & Just); Credited our Home BoyDepot pro services card and tag All 3- Do Not Rent Until Fixed, thank you Sir/Maam Management. (Side note: please check All Bits when renting & Make sure Equipment Operates Properly Under A Load).ty.
Friendly, clean, and clutter free environment. Its always a pleasure to stop by. If I ever need help its always super easy to grab someones attention
I called before driving all the way from Newnan in order to make sure that they had a lift in stock. The girl tells me yes. Then I drive all the way to Carrollton and they where wrong, they did not have it. I waste an hour and a half with the time I spent waiting in line. Horrid employees, and store.
Excellent store. Employees are always readily available and happy to assist customers. This store has everything you need for any project you may have.
Just like always cant get any help. Finally got someone to cut boards for me and they looked like they had been chewed instead of cut. Will go to Lowes next time.
I went the Carrollton Ga store ask for direction to the electrical fans.The cashier saw an employee alking by and ask him to help me. He was very kind and walked me back to the section. Heled me make selection for the newWGBC in Temple Ga. He s kind enough to get buggy to put the four celling Fans in. Returned to the same lady that got me the helpI needed, checked out and on my way in 15 minutes. Very satisfied.Robert D. Gardner,80 McCluer CircleBuchanna Ga 30113
Great customer service, great selection
Had everything I needed and then some for my Eagle project. Always great customer service, and people really know what they are talking about. Very helpful and courteous staff.
Is what it is. People are great, I just wish the corporation’s money was spent better. That’s why I prefer Lowe’s.
This place sucks. I purchased a lawn mower with a Home Depot credit card. 85 days later, it will not start. Home Depot in Carrollton, GA refused to exchange the item. I will be filing a dispute for this transaction with Citi Bank ( Fair Credit Billing Act)
Always clean and nice service. The only reason I didnt give 5 stars is because sometimes you have to wait quite a while due to all the lottery and Keno players
They have gotten better about helping customers since my last visit. Keep up the good work Home Depot.
This shopping trip was very good 2 very nice men helped load our cap blockssopping at the depote great as always had to get some cross ties 3 guys helped me out got me gone...
Decent service, fair price, and veterans discount on John Deere lawn tractor.
Its home depot, who doesnt love it? Had to do a phone sale and the associate was awesome. ( cant remember his name )I went out in public and made it home healthy#CoronaCrisis2020 😂
Getting tired of the shelves being poorly stocked. Plenty of boards in unavailable bundles near the ceiling but few available down low. Had to go to Lowes. Ill save time and go there first next time.
Service was great!!! Needed a piece of plywood for a project; and, the gentleman cut it exactly according to the sample that I had.
Tried to get info on separate gas top and ovens and they could not figure out how to find them on the computer. I think they need more training on how to search different options on computer.
Same home depot. People on floor helpful. Check out easy. Too much emphasis on the the useless face mask
Some people say thegcan never get help at Home Depot. Each time I have beenand needed help, Ihavenot had any problem getting it. I enjoy shopping at Home Depot.
Love this location love the staff love the options and variety. Over all I love this place great team work
Excellent help as where to find and explained how sander works and helped me with accessories.
Bought some tiles for my kitchen renovation. The price was very inexpensive compared to other store. I recommend home depot.
Theyve got what I need and its good that I know where to look. They could use more service oriented associates.
I had no problem getting around the store I got excellent help, nice
Thought I was in Walmart with all the junk from Halloween. What happened to the Home Depot. Saw a man watching kids at the Halloween displays. Pretty creepy!!!!!
Love going to check out seasonal, and floral items
Fantastic service. All of the employees that I felt with were very patient and helpful.
I love the people at this store, everything is easy to find and if it isnt someone is always there to guide the way, the only downside to this place is that my family is addicted to it
As home Depots goe this is one of the better stores I have had the pleasure of shopping at. I recommend this store to any and all people that enjoy Lowes or home Depot stores
Waited for a curbside delivery for about 30 mins. However, the CSR nicely apologized for the wait and explained that the curbside boy was on break!
During the foot of snow we got, this home Depot was open at 6 am to help me with getting propane tanks and portable heaters.
Great service and things are easy to find. The app is wonderful too. It has a map of the stores that will lead you right to the thing you need!
Nice place to get stuff for all of your projects,but trying to get what you need can be a hassle sometimes,I had to go under the orange ladder and up on it just to get totes and tote lids,I told the sales associate about this,she thought it was no big deal, dont leave ladders in the road of misc.
No workers greeted me, no one assisted me for almost 20 mins then after asking someone for help, she sent me to the wrong isle
The one and only issue I can say I have is that it is hard to find an associate to help you, but when you do get someone they are friendly, helpful, and very attentive.
I would give it five but it is not employees I feel its management. I think the staff is overworked.
I love they have great deals
Had to purchase a new chest freezer hood broken needed a new one
I used the curbside pickup option today. After waiting 15 min had to call the actual store.
Ive been here only 3 times.Never had any problems.
Great friendly people, Jr. Was great! Funny, happy, very helpful! Jr. Alone 5+ stars!
Love this Home Depot!! I can always get what I need!!
Fast reliable and friendly
Had what I needed. But to many people dont know what the material is when you ask them
Great experience. Associates were knowledgeable and pleasant. All questions answered. Extremely satisfied.
Great customer service and got my order fast
I always get what I need.
Great service, great prices! Richie was wonderful with helping us get our new dishwasher.
Picked out a nice Christmas tree. The employees were very helpful.
I got my fence wiring and posts to put a fence in to fence my dogs. Its a life saver!
Wow, what else can you say about Krispy Kreme donuts. They are amazing!!!
They have good quality stuff and good prices but if you need help good luck finding an employee that will assist you, you will eventually but not quickly.
Raina was super helpful & all of the associates took time to give my sweet puppy attention!
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-04-02Once again another trip to home depot. I love to just look at all the new products. Im familiar with the store and find they have a decent selection. Ill be back there by the weeks end. Like I posted before the employees are all very nice and helpful. Wish it was a little closer or stayed open later but I dont have anything bad to say all my trips have been great.
Review №2
2022-06-08Our daughter fell in the parking lot and the employees were so attentive that a young man brought us in and helped us bandage up her knees and get her cleaned up. There were two young girls there talking to her and cheering her up as well. The weekend staff was amazing and so attentive and eager to help. My husband had an ENTIRELY different experience when he went back to return things on Sunday. But EVERY person who helped us that Friday and saturday was wonderful
Review №3
2022-05-03I always buy my mom a variety of flowers to plant each year for Mothers Day and they always have an awesome variety of sizes, types, and the prices fit my budget. We spend the day before Mothers Day planting the flowers so my mom can wake up and enjoy her flowers on her special day! This location has very friendly staff to help.
Review №4
2022-06-15Excellent customer service. Great deals on weed eater and battery charger and batteries for your tools. Received free battery operated trimmers. Great price om Air conditioners as well!
Review №5
2022-05-04If Im being honest I gave 3 stars because my experience lacked in two major areas. The employee lacked the product knowledge for the department he was in. My husband had to face time him and tell him what and where the part was he needed. And product placement.. we had to go to 3 different areas to find male fittings for piping.. I have about 10 years sales experience and will give credit where its do. The employee really went above and beyond to help us but I could tell he was flustered.. big cooperations like that have no excuse for lack of training.
Review №6
2022-04-12Not a great experience ordering Hardie board siding and trim. Materials delivered broken and spent over an hour on the phone trying to get it resolved.
Review №7
2022-06-14Hectic hard to find items sometimes. With very few people trying to do the work of many so much is out of place.. but.. they still have great service and want to help.
Review №8
2022-06-12Called Friday 10th thay told me thay had the rug I was looking for whent down there the 11th thay didnt have it.
Review №9
2022-04-16They usually have what you need . The employees try and help with what you need and are looking for . Some more knowledgeable than other …. And I understand that . But overall a good staff and a good store .
Review №10
2022-06-18We went in today and my husband asked two of the employees for a tool. Both of this employees were rude and not helpful at all.