Kerbside pickup
Yes
The Home Depot in Loganville
Categories
Location on the map
Loganville, Walton County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-554-0472
Site: https://www.homedepot.com/l/Loga...
Site: https://www.homedepot.com/l/Loga...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
2/25/2022, what a difference a day makes....went to pick up my order had tp pull to the bay area because I had my trailer. The folks were amazing, fast, professional, very polite and efficient, totally different from what I got last week. 3/18/2022 ONE STAR Home Depot needs to work on their online pickup orders! I waited for 25 minutes for the order to come to my car, only to have the guy tell me they will be out with the rest of your order in a minute....15 minutes later I called, yes they are working on it, 10 minutes later I am on the phone again and a girl comes to my window telling me THEY DO NOT HAVE ANY of my fence posts!!!!!!!!!!! Now remind you, I was informed by email, yesterday that they are there and ready for pick up! Went to Lowes where I had to pay $1.50 more each. When I got home and called online customer service to cancel the posts she said I should be upset. The order actually indicated that the items were picked which means already set aside for my order. WTH Home Depot.
OMG! What a great place! I would live there if I could! Just kidding... Its a Home Depot. Besides, all the toilets are just displays. They dont really work.
Richard and Jeff are the best employee good customer service and care .solved my problem. I will came any time to shope this location is Best service over all .
I had a large delivery to my home in Loganville on April 11th and the driver was very careful not to damage my lawn or driveway. Very impressive.
Looking for a filter for my mothers refrigerator and the lady back there and appliances told me what all the structures were owned and then I asked her tell her I didnt know what size it was whatever she told me I had to go back there never got out of her seat they told me to go back there and find it myself basically
Mr. Harvey in the appliance department was awesome. He is very knowledgeable and helped us purchase our appliances. He was very helpful and friendly. I will ask for him on my next visit to Home Depot.
Excellent store! super friendly & helpful associates, easy to find help, quick key cutting, THE BEST curbside pickup!! My new favorite Home Depot! 😃
I cant say anything negative about this location. Its in Loganville off of 78.Ive now lived in Walton County for 7 years and last year we built out our basement room by room. We sourced 90% of our materials from that store.I found out in the flooring department they have clearance flooring when the stocks out and no new supply comes in. We were able to find 18×18 tile that was 29.00 a box reduced to 5.00. There was roughly 20 boxes so we got all of it and even found there was some similar in color but was like 18x12 and it was on sale at another store so we were able to complete 5 rooms for under 250.00.All of folks that work there that we dealt with will help you at any capacity.Weve been shopping here for along time and will continue to.
Normally its a good experience but today however while waiting at the paint counter that had 3 employees at it. One was help one man, while the other two employees were help another man and continued to walk past me helping this man. I have never seen it take two employees to help one man and leave someone waiting without even acknowledging me.
Ask for Sydney if you need excellent service with purchasing home improvement/appliances! I went in to purchase a new washer/dryer and he went above and beyond with making it affordable, quick, and easy! He made my day.
Did not have everything i needed but excellant customer service.
They had exactly what we needed. I took no time we were in and out with great customer service.
Always a great day to go to the home Depot. Had everything we needed thank you again
I want to thank the store manager, Jeff and his entire staff at the Loganville, Georgia store for service above and beyond the call of duty. They bent over backward locating 44 fence panels for us. We are more than pleased with the professional team and their seamless assistance from purchase to delivery. 5 stars is not sufficient to thank them for their dedicated attention to detail. Before you cancel Home Depot and its employees, stop and appreciate the people that are dedicated to helping you without hesitation.They deserve your business because they earn your respect.
Mike U, help us to get what we need it at the shelving area, thanks Mike you have a great costumer service
The service in the door department was excellent. The woman who helped us was extremely informative and went above and beyond to answer our questions even though she knew wed have to complete our purchase at the original place of purchase which was in Snellville. Her customer service was very appreciative.
Wanted to give a shout out to relatively new employee Kristie Bell! She was a great help in assisting me in my search for Aisle 45! Very determined and professional! All Home Depot stores could benefit from having employees like her. Thank you,John D. PeckLoganville
I had a Great Experience from Pat In the Electrical Department.She went above and beyond to provide me with the materials I need to satisfying my customer.She is valuable asset to the company of Hom6e Depot
A little warm in the store, but had everything I needed!
I went in. Picked my lumber. I go to HD alot. Do not usually have to ask employees for help. But when i do they are helpful. At least i have never had a bad interaction with any depot employee. Maybe i am lucky or in general they are people like us, doing their jobs to the best of their abilities. Good enough for me. GOD BLESS AMERICA
I love this place lol I found everything I need for home.
After having a TERRIBLE experience with Lowes across the street, we decided to try Home Depot for a new dishwasher. The woman who helped us (I cant remember her name) was quick and efficient when helping us place the order. The dishwasher was delivered 3 days after the order. Installation team did a great job and we love our new Maytag dishwasher.
My house burned downi n 2019 right after losing home owner ins. Due to being out of work after an accident...knowing each home depot store has 1mil.a year per store for donations a friend went to them on my behalf.it room 4 months to get 4. Mgrs 2 approve .then covid hit and they werent helping anyone supposedly.but assured me they were going to help (at least with materials). I even explained it would be less cruel to just tell me they couldnt help than keep my fam.waitimg for nothing. Then after two years they say one more mgr in monroe has to approve . Then after me having to chase him down .he says the best they could do is offer me a 50 dollar gift card.or if I had a house maybe they could help with maybe a washer or dryer. Devistating experience.after yrs of being a loyal customer now Im not sure where ill shop
Easy to find things...always neat. registers are always fast. very clean.
I came in less than hour to closing time for short list of supplies for my first major DIY project and Genesis was so helpful! From picking out the the right size nail to making sure I got the correct length of a 4*4 and cutting it to size, he was very knowledgeable and helped me in a fast, efficient way while answering all of my questions in a pleasant manor. Thanks so much!
Bought some bathroom fixtures for a customer who ran out of money was able to finally complete job tried to bring back left over with recipt would not help said it was not carried in store and that there is nothing they can do now I paid money for it have recipt still nothing it seems that you do what is asked of you and they dont care that is why I refuse to go back to Home Depo I will be canceling my credit cards with them and going Lowes were they care about customers
Its got a lot of stuff on the shelves, most of which I know what do. When I dont know what do, I ask, and they know. Like why do they call it oven when you oven in the cold food of out hot eat the food? Who knows. Jenny the cashier did, making her tonights big winner.
Shelves are filling back up and flowere were great
Got material for my fence from here. 2 privacy panels were delivered broken but to the credit of HD, they replaced them. I took one star off because the delivery driver was quite rude and didnt seem to acknowledge that he broke my panels in front of my eyes.
I just recently started going to this particular home Depot in loganville and I wish I had known about this well-kept secret sooner. The customer service is awesome!
Went to purchase a dryer and no one was there for 20 min I was waiting, asked other people just rude and feel like they are forced to be there. Got dryer from bestbuy and never going back to this Home Depot, their new hires are quite disappointing.
Ordered online and went in for pickup. They tried to send me out with trash lumber, next my mobile order is missing items. I retrieve most, however several were never added to my cart, so now I am short items and Home Depot claims I received them. Employees, and manager had poor attitude. Ill drive to another home depot before returning to this poorly run store.
Easy to find everything and friendly staff
Staff too slow and unorganized. Chances are you’re gonna waste some time getting the things you need fast.
The Loganville location is such a great location. Went in to browse flooring and counter tops. The guy who helped me with flooring was so patient and knowledgeable. The lady who helped me in kitchen was very energetic and helpful. She helped me set up my free in home design consultation! The in home consultant Everrett came out to my home.It was a very professional and thorough experience. I learned so much about the kitchen remodel process. Im looking forward to do more business with home depot!
As contractors we deal with home depot regularly. Mark and Walter helped us pull and load our 26ft flatbed full of lumber in the rain today. We cant thank them enough!
OK store, some have good customers series, some dont.,but they had a good spring sale
Horrible experience! Home Depot uses a 3rd party delivery service to deliver my appliances. The delivery guys was ranking of marijuana & high as a kite, loud music playing on there cell phone upon entering my home, & making up excuses why they couldn’t install my appliances because they were too high to install which a huge liability.They argued with my husband until I asked them to leave my property and take they appliances back. Home Depot or JB Hunt did nothing to compensate what we had experienced. We purchase top of the line appliances therefore we expect top of the line service. The 3rd party delivery service uses a temp service without no background check or drug test. Very surprised of a huge chain store like Home Depot of whom I thought was great until a few days ago. I will never purchase anything that requires delivery again .
People inside the store were helpful as always. I have issues with them helping you load things you have purchased. I had to load my concrete blocks myself yesterday until an older gentleman came to help me. Today I had same problem but an associate was outside taking a break. He did say he could help me but he was on break. It was obvious he did not want to give up his break. He came over to ask what I was using them for and the watched me load them for a minute.
Stood in line for about 15 minutes waiting to get to the pick up desk. The whole time, another customer was being extremely rude to everyone including me. She was being indirect, but you knew she was talking to talking us. The clerk overheard it, then sided with her making the rest of us look like we were in the wrong. Left store, returned later to pick up cabinet since refund had became a hassle. Then was told the cabinet was located at another store, which I plainly showed the clerk it was ordered here and was told it was ready to pick up. After some time, they finally brought it up to the front of the store. I know hardware stores are usually always a hassle, but this had me heated. The gentleman who brought me the cabinet was extremely helpful, atleast they have a few people their who know how to talk to people.
Their Christmas tree selection was great. We have had our tree for two weeks now, and it hasn’t dried out at all. Staff was very helpful and strapped my tree to my car for me. He even said “Merry Christmas” to me and my kids after a few minutes of friendly small-talk. It was a great experience.
We went only to get bug spray but who can go to this store and not spend more money than intended. I had to ask an employee where some blades were for a knife and he was very friendly and helpful. The store is always clean and the shelves stocked. I havent ever experienced any bad customer service. Everyone is always friendly and helpful. I would definitely recomend this store.
When needing help at the paint counter I first was helped by a lady who seemed to be somewhat impatient as I had a few questions, however, a gentleman named Shane intervened and was able to assist me by answering my questions that needed to know before selecting what stain I fit my needs the best. It seems to me to be a great training opportunity.
I have always liked home depot, however lately their customer service seems to be on the decline. Picking up online orders can be frustrating. Recently I accidentally left two purchased items at the self checkout. When I realized it and returned a few hours later, I was treated like I was trying to con them. They said they would check loss prevention cameras and contact me, but they never did. The kicker was when the lady at customer service looked at my receipt after I told her I had used self checkout and said you werent at self checkout... I can understand skepticism and the need to verify when someone makes a mistake as I did, but calling them a liar when you are clearly wrong is unacceptable. Im contemplating canceling my Home Depot credit card and opening one at Lowes.
Great place usually had what ya want. Went 3 times today for plumbing stuff.... some one was there in the aisle to help so that was nice. They dont have a big selection of totes like other locations do but no real problems. Saw 2 puppers on my multiple trips that made me smile for sure. All in all a pretty good experience.
I love Home Depot but many customers do not wear masks, so I feel it is unsafe to shop here at this time. Curbside pickup did not work well for me.
I just visited and had to leave without buying the items I needed. The entire lumber department was closed off and I was told by another customer that they had been at it for over an hour already. Im a pro customer and my time is too expensive and important to wait on them to move stock around. I am a longtime customer of this store and up until the last year, maybe two, it has been an excellent store. You always would see the same familiar, friendly faces, who were knowledgeable about the store and would go out of their way to help. Not anymore, now those faces are gone, replaced by a constant turnover of new employees. You hear employees bickering with each other and making complaints about working there. Thats a sure sign of poor management.
Very friendly, helpful staff.
Great service and easy checkout. I seem to always find something extra that I need!
We just received the BEST customer service from Erin.She was very knowledgeable, friendly and patient.We had been looking for flooring for a while and had been to different places and HD stores and she was able to guide us and answered all of our questions!
Nary a cart to be found inside the store. The right side of the lumber aisle is lined with carts so you can’t even get to the lumber. Lumber is never stacked. Yesterday the line at the contractors exit was all the way to the back and they only had on of the registers open. If you are a manager reading this, DO BETTER!
As usual the place is clean, well lit, perfect signage, large variety MOST importantly.....a whole lot of staff ready to help..... unlike the Blue store
Able to shop Black Friday items early for Christmas. Great prices. Helpful staff.
The majority of the workers there were nice and really have no complaints against them. However, it only takes one person to spoil the pot. I was browsing the fridge and freezer section and was genuinely interested in purchasing a fridge but the gentleman working in that section was so concerned with completing his task of changing the floor prices above the fridge he turn away one customer with a question and didnt bother even asking if I needed help. I stood around the fridge I wanted for about 10 minutes and he passed me 5 or 6 times. In the end I brought my fridge online from best buy.
As a home depot card holder..what can I say..they have just about what I need in & around the house..love them
Me and my sister went to get blocks and rocks and there was. No Help getting it or putting it in my car👎 thank god there was a gentleman there that asked us if we needed help. He was there to turn down a job.. Yall should have hired him on the spot. Very disappointed
I love THD but out here in Loganville not everyone is customer orientated. It’s so bad that I have actually had to begin recording every time I go in the store. I know there are a lot of people who don’t want to work! I’ve had days like that but I have never ever ever miss treated a customer or coworker because I did not want to be at work. I have never and I would never ignore customer be rude or mean to a customer just because I’m not in the mood to be at work customer service has changed from the time that I was customer service person instructor customer service representative of old all of the various positions in customer service I have held and I assure you, this would not be tolerated but the more I shop the more of this I see. This store and the one next to it their employees a really sad, mean, disgruntled and disrespectful to customers and if you talk to them you would think they had the worst job in the world. so I gave it stars because it’s not Home Depot The company. It’s Home Depot employees that makes it bad for the company itself. Unhappy while at work....that Orange Apron means so much!
Maybe just bad luck but, almost every time I look an item up on the app to find the location of an item I need...its never there. And the associates I track down seem clueless when I tell them the app says its located here. Usually they tell me to look on another isle that has nothing to do with the item I need.
The Home depot was another event were we did their inventory. The store was pretty well organized and the event went pretty good.
Online pick - up. Wasted an hour going to Customer service desk as text said. Waited a LONG time for someone to help they had at least 3 people behind counter. One customer blocking the entire counter checking out with a cart of wood. ??? This is pickup and return. ??? Finally my turn--she couldnt find my order. I said Just cancel. She amazingly saw it was at Pro desk. So-o - I went down there and stood in line again. Left out a lot of details, but needless to say, pick-up didnt save ANY TIME and made my stress levels go off the charts.
Im a contractor and I shop at a lot of Home Depots on a regular basis however my experience yesterday with a young man named Cameron was remarkable I have never received such respect and courteous from a Home Depot employee in my 19 years of being in business this young man will go real far and stands above all thank you so much Cameron I wish their Home Depot was a lot closer to my home thanks again
Needed stain for my deck. The pro at the paint desk was knowledgeable, efficient and polite. All around positive experience.
Went into home depot store and attempted to purchase hooks for garage storage. At checkout my debit card was rejected... to bad for me. Employee just shrugged her shoulders and let me leave without comment after i brought it to her attention....... last time in Home Depot. Not returning there again
We got a pick up from this store , jarqurius came out and not only placed our large heavy items alone onto our truck he also went above and beyond to make sure I didn’t lift or move anything heavy .
Great amount of inventory at this time.
Used the app at home to price out a ten pack of Phillips Led tubes to replace my fluorescent shop lights. A ten pack listed as $71.87, at the checkout the box of ten rang up as a box of two for only $17.60. As I am not a thief I told the checkout girl that what I had was a ten pack and should be considerably higher. The only way she could give me the ten pack price was to do an override. When the manager came over for the approval she said that what I saw was the internet only price and I would have to pay five times the 2-pack price to get the ten pack. NOPE, I’ll go to Lowes instead. I understand if you don’t want to match competitors prices, but not to match your own? Guess I’ll be a Lowe’s customer more often!
Everything you could want to build your man cave with. Be careful though. There so many items youre going to want. Trust me. To bad Im not a millionaire. The staff is friendly and helpful. If they dont know your question off hand, they will get it for you in a timely manner.
Plenty of friendly employees ready and willing to lend a hand. Great experience!
They never let me use my military discount actually had.the manager yell me and said Im tired of you veterans using your discount everyday, where in the business of making money this isnt charity. I only go to home Depot when Lowes doesnt have what I need.
Didnt have to much trouble finding my merchandise. So lll say not to bad.
Ive never been a fan but its worse when you cant find anyone to help. Other customers answered most of my questions and directed to what I needed.
Always convenient, very clean store, fast self serve check out. Need Bayer insect killer for lawn. Product name change but thats okay. I love that we can trust that it works.
Excellent customer service. Several employees asking us if we needed help. Found exactly what we were looking for.
Excellent customer service! The employees were very helpful in cutting whiteboards for my class. The manager Kenny was super in helping me out with my purchase. I will always visit this location because the customer service is top notch!!
Great help from Ms. Monique in customer service who was friendly and help us rent a van. Quick and easy process for short rentals.
Absolute worst Home Depot on the planet. No loading help, manager was on a permanent lunch at 7:30 pm. Got covered in a gas attempting to drain generator for warranty repair. Wanted to charge $18.95 for something under warranty???? Had to reload 200 lb generator by myself cause no help arrived. THE LIFE OF A CONTRACTOR IS MADE THAT MUCH HARDER BECAUSE OF THEIR NO EXISTENT PRO REWARDS!!!!!
Great prices on home repair and home furnishing needs.The employees are very friendly and helpful.On this particular trip I found everything I needed and was out of the store in less than 20 minutes despite the store being pretty busy at the time. I would not hesitate to go back to this store for supplies in the future.
Nice location with friendly welcoming staff. The pumpkin patch area outside is awesome
Thank heavens for Mark in plumbing and the gentleman in the fasteners (didnt get his name) I have been searching for specific parts 3 different times and I always got the wrong ones (it was Christmas and yall were slammed) But today they both helped me and I am so thankful to be fitting these last dang pipes and hoses together! Thank you so much!!
Horrible experience!! Went in to get two items for a leaky pipe and waited almost an hour to get help because their plumbing guy was on lunch break. They should have at least two people working that know the departments. Ridiculous!!
Nobody seems to want my money. No one working in the electrical department. Had to go to front to ask for assistance. Took 6 minutes for them to page someone. Waited 12 minutes and nobody shows up. I went to leave and saw 3 people in a group with their fingers in their ass and asked for help. What a joke. No sense of urgency or knowledge of priduct. All to tell me its out of stock. Half hour wasted of valuable time. Im done with Slow Depot.
We visited the Home Depot in Loganville and they did not have any dryers in stock. So the salesman got the sistent manager Rasheda Robinson to help assist us. I asked her if there was any way that I could buy this dryer that was on display and she said that because of the manufacturer that they could not sell that one and so she checked on that particular dryer and got approval to be able to sell that to us. We seen another dryer that was Mark down on the floor and got that one instead. She was very helpful and understanding and we appreciate all she does. Thank you again we had great help and a great experience!!
Fast and easy return of wrong item.
We shop hardware stores a great deal. They have what you need in stock if you dont need a specialty item. Their prices are reasonable and you can always find a store associate when you need one.
This used to be my home depot of choice untill today when I went in with a problem I was having with some behr paint I had purchased. The paint department all agreed that it was most likely the paint and to my surprise they wouldnt even give me a replacement can. So I went across the street to Lowes and they assured me that if I was not completely satisfied with it for any reason they would replace it.Lowes has won my paint business for sure.
To express just how incredible an experience we had with Home Depot (HD) I have to share a bit about how bad it began.Im a firm believer that no company is perfect, but they can earn my complete loyalty just on customer service. HD did this for our family.We purchased a new fridge and had everything set up, our old fridge moved out and new fridge moved in and installed. We were told 3 times (potentially more) by the HD associate that sold us the fridge to Not Sign the Install Document Until I am completely happy with everything about the fridgeFF to the install day, where a 3rd party is sent to take out our old fridge and do all the install. (3rd Party was Spirit Logistics Network) The gentleman representing the 3rd party was Leonard, he came in and immediately asked if we had really measured and knew what we were getting in the allotted fridge space. To which I replied, we had measured multiple times, my husband had essentially built a fridge out of cardboard to visually show me how it would fit. I knew it was going to be a little bigger than our old one but that was the point. I also informed him that we were told, specifically several times, that if after it was installed and we didnt like anything about it we could refuse to sign for it and it would be taken out. Leonard did not agree with this at all...started telling us wed have 48hrs to change our minds. To which I replied hed have to have that in writing because I wasnt signing anything until I knew for sure we could have it the way it was promised by HD. He called his boss, his boss confirmed that they do install and if we werent happy they had to take it out. Leonard wasnt having any of it and told his boss he wasnt going to do that much work. To which his boss replied (not knowing he was on speaker phone) that Leonard merely needed to bring it in, scratch it up on the way in and MAKE ME SIGN the document. What Im not getting into here is how they treated my like a stupid female that had no idea what I was speaking of. Long story short, Leonard refused to do any of the work.Now onto the Home Depot portion. My husband called HD and informed them of the situation. They were rightly appalled and immediately set about to correct this. The week before Christmas, two of their employees, Sydney and Matt, (one of which was working on his day off) took it upon themselves to secure a truck, drive to 3rd party location, pick up the fridge and deliver it to our house right before Christmas. They had to take out our old fridge and put it in the garage. They had to both lift the new fridge and lower it out of the truck as it had no electric lift for them. Then take off our front door to fit the fridge through it. Install it, help me set it up, take all the packaging off and away. Allowed me to inspect it inside and out and did it all with such kindness and indignation on my behalf of what happened by the last crew that I all but forgot about my first experience. This was done by a group of people (Matt, Sydney and their manager, Adrianne) that felt we were worth keeping as customers and making our first experience up to us 3-fold. I cannot express how much Matt and Sydney changed my entire perspective of HD after their visit. There will be zero 2nd thoughts about where our family will buy anything necessary for the home from. We are loyal Home Depot (especially Loganville, GA) customers for LIFE. Thank you SO much!
Not enough associates to help you if you need something off top shelf dont worry kids I got the ladder and got it myself after a 30 minute wait.
Very low on merchandise went to look for Epoxy paint did not have none in stock I have to go to Stone Mountain Home Depot hopefully I will find some there
Good experience, order from home Depot online some special buy blankets and a Duvee, needed to return The return process was very easy, my receipt was my email confirmation.
We went to get a variety of things and found what we were looking for. I went to see the garden area. I was a little disappointed bcuz they didnt have a large variety of plants, trees,shrubs,bushes,& flowers. And the flowers that were there had dead blooms on them. I thought someone working in that area was supposed to take care of that.I was specifically looking for fairy plants & they had none! Anyway, our cashier was very nice altho i cant remember her name. So,depending on what you find depends on what youre looking for.
Love this place ( I have a home lol)
We needed items for the garden.
My home away from home. I probably spend to much time and money in this place but I cant help it...lol, really, they are always well stocked and have a friendly staff ready to help bot only find what youre looking for but they also offer advice for the confused among us (ie me), and if youre not truly ready to take it on yourself, they have contractors seemingly on standby.
What a mess. Buy online pickup in store is a joke spent an hour getting there I have order confirmation printed out they have no record killed another 50 minutes there. Sent me to Ailes 49 for flea spray! Aile 49 is outside gardening and is cement edging. 3 times I have tried this and they are clueless. Dont bother.
The service person waa very friendly and helpful. She made a key for me and changed my garage battery. Excellent customer service!
Prices change too quickly and are hard to figure out. Store has items misplaced all the time.
Great found everything i needed quickly was in and out no problems love the self checkout there.
The young sales man provided EXCELLENT SERVICE. He was knowledgeable as well about every grill.
Steve and Mike was awesome I needed a lot of help and they went over and beyond to not only help me but load my materials as well.
The customer service people here were very helpful and polite.
If Lowes doesnt have it you might find it at The Home Depot.
Sydney helped us find the EXACT refrigerator we wanted. Too bad we couldnt get financing but Sydney tried VERY hard. Great guy. He even laughed at my stupid jokes!!!
Employees are sweet and helpful. Dexter Alleyne is always so helpful and knowledgeable! Love this home depot
I like the store. But when I took my lawn mower to be repaired I was told to use Ethanol Gas. I did that and I still had trouble getting it started just a few days ago. And I paid a lot of money and trusted HD with my lawn mower. When my landscaper came over to do some work for me he to tried to start it. He recommended a place for me to take it and put it in my vehicle. I dropped it there the next day. They asked if I used ethanol gas and I said yes. They said ethanol gas is not for lawn mowers and your carburetor could b shot. Well Im waiting for the results. I love HD, but u should put people in each dept that has knowledge of the product being service. Im a SS living on a fix income I just cant give away my income and dont get the expertise service I came for. Im hoping to see some improvement. But I want let u guys have my lawn mower again. One more note on a postive side. I love the staff in your stores. Its service with a smile. God bless.
Go to Lowes. Home Depot has taken away the 5% savings for using the Home Depot card
Service desk people were very rude wen I ask for a phone sale the guy at pro desk was very helpful though
Go to lowes or someplace else stay away from this particular store in Loganville. Employees are clueless and hard to catch anyone to help you. Came to pick up item that they said its in stock and they have 2 on hand when i arrived they couldnt locate it wasted almost an hour of my time spoke to assistant manager Das or Des and she said sorry I cant help you. And I spend close to $20k a year with home depot. Definitely my last trip to home Depot. Went to lowes opened lowes card and got 5% off on the same item.
Good for any home repair supplies and great tool selection
Had a great visit, found everything we needed, with help from the associates. Thanks for all the help Home Depot. We will never go anyplace else. Great location for me.
I had 2 employees ask me if I needed help. Its been a while since that happened. Good job.
Went to talk to someone bout fence I want to put up. Didnt see any one to ask and most of fence I was looking at was damaged. Why I usually shop at lowes.
Service sucks. I would rather order items online before I go inside the HD in Loganville. Its like Im invisible when I used to go to the HD in Loganville. My money is green like the white man why am I treated differently?
Mary helped me find all the items I needed. She also got the items I needed from the top shelves.
Ordered online and picked up in store. Very easy and safe
Customer service no good
The store has always been clean during my visits. Its a little hard to find someone to help you sometimes though. my experience has always been a long wait at customer service as well.
It took 35 minutes to get help getting the door down that we needed. Home Depot and Wal Mart are both the same customer service sucks and there is little to no human interaction.
Do not use***** J&H Remodeling and Construction, Loganville Ga, which was provided by Home Depot Pro Service. They caused me 30k worth of damage and stole out of my home. The work they did was awful. They urinated in my shower and left it.
Mark was awesome! I have been to 4 stores this week and FINALLY I got some customer service! I was never so happy to spend $2,000!
Anne gives a unfriendly vibe. The service here is bad the employees don’t really pay any mind to customers. The racial tension is high here.
My personal favorite Home-Depot.Best, most friendly staff most days.Great product selection as well and rarely too crowded.
No a great store.
Save your time and go shop somewhere else , this place has 0 professional employees. They have no clue about anything, dont care about the customer, and whatever goes wrong is your fault. And employees wont take blame for their mistakes
I shop at home depot daily if you do want to work or smile give good customer service or just plain dont like your job let someone else have a chance. Get out the way
Very courteous and helpful staff, convenient return policy, great store atmosphere...you can even bring your dog to shop with you.
Found what I was looking for and got some other ideas.
It was ready a good service there my mom bought a washer and a dryer get this Saturday
All good
Just a straight forward Home Depot. No complaints.
This store is father away, but they always have what we need and get great customer service! Were willing to travel the extra distance.
Discriminate. I was trying to exchange because it was missing a part. Head cashier accused me of stealing part because I opened the box.
Very badd customer service They dont care about the customer or about the stuff that they buy or their time Very rude manager I bought a Mini Freezer took it home and when I opened it had a big Dent on the top of it.
Perhaps Im a bit bias but I love the service at Lowes. Lowes has better Customer Service experience.
Nothing special to brag about.. Not greeted or offered help. I had to hunt for help. The checkout process was good; friendly cashier.
Got what we needed but can never fit things in the car after
I didnt like that I couldnt use gift cards with the interest free financing offer.
Overall a great place to buy home improvement items, however every now and then I have to go to Lowes due to their prices, and discounts.
CAME HERE AND NEEDED SOME BLINDS. YOU WOULD THINK IT WOULD BE SOMETHING IN AND OUT. NOT IN MY CASE. SECOND TIME COMING HERE AND AS ALWAYS WE HAVE TO HUNT DOWN AN EMPLOYEE TO HELP US. CUSTOMER SERVICE DEPT IS AWESOME AND THE PAINT DEPT. BUT MY GOD AS FOR THE REST WHERE ARE THEY HIDING WHEN SOMEONE NEEDS HELP.
Quick in and out. You can now Exchange propane tanks at the self checkout. Easy Peasy
Had what I needed for pressure washing the house will definitely be back
Staff are Kind and helpful. Easy in and Easy out. Well stocked for a small town HD.
My experience there was wonderful. My question were answered accordingly.
Tripp was absolutely wonderful, he was very helpful and courteous and me finding my way to the products that I needed
It’s The Home Depot you know what it is they have all your home repair needs covered
Busy store. Just grab a employee and they will exhaust all efforts to help you. Very clean and well lighted.
Store was neat and clean and staff was extremely helpful. Best pricing on item purchased
Always great help in timely manner
Great place for home improvement needs when they are in stock. Hard to find someone to help you when you need it, they seem to disappear when you need them.
Sales associates were nice and the business was very clean.
Helpful staff each time I have visited. Would recommend this location to anyone.
Guy that helped me in plumbing was a grouch! Otherwise seemed to be a decent store. Light on employees it seemed.
Definitely wouldn’t suggest this Home Depot they’ll sell you used goods and act like it’s your fault for not checking before you left the store
The products are great !! And the service is great except at checkout need to open checkout lines during the holidays
I walked into this store & 5 Home Depot employees walked by me in the lumber department! NO ONE ASKED ME IF THEY COULD HELP ME! This is why I now go to Lowes!
Sydney was very helpful in flooring hard to find help in the lumber dept
As usual, there was no one available to tell you where anything was located or to assist you when you finally found it. Next time, Ill remember to go to Lowes.
Not a fan. but sometimes its necessary to visit. To much is spent on advertising. it would be better spent offering assistance in the stores.
There was plenty if parking spots yet not one cart to be found no paint
Great customer service and found exactly what I needed
Ms. ANGELA IN THE DOOR DEPT IS THE BEST. SHE MADE SURE I UNDERSTOOD MY MEASUREMENTS FOR MY DOOR, AND I RECEIVED THE EXACT DESIGN THAT I DESIRED. SHE MADE THIS PROCESS GO SMOOTHLY.
All good the site just a cashier who is in a bad temper
Awful. Awful. Awful.Wasted 35 minutes standing next to the flooring machine before they told me the only person that could operate it was out to lunch.
Always great place to visit. Great customer service. Great prices, seasonal items are perfect.
Great prices
Easy ordering and items came a day on advance... prices great!!!
Amazing experience, the whole staff is so welcoming and helpful, makes it easy to get in and get out with a smile
Tried to buy an entire house of windows from HD....their salesperson was clueless. Managers, at least put people in place that know house construction!!!!
Helpful employees, clean store, and Im always able to find what I need.
I hate this place. They do not vet their installers and they all but destroyed my house when they screwed up installing windows.
Clean efficient helpful with all the items I needed. Loganville HD 5 stars.
Home depot has gone to the septic tank. Employees do not know where they are at.
I am very disappointed
Terrible customer service had me waiting line for 40 plus minutes. Ridiculous!
Love all the staff there and they always show you to where you need to go I just love it
The best home depot I have been in...the staff is very good and helpful
This is a great Home Depot that always has everything you need. Keep up the good work.
When I asked one of the employees, in the plumbing Dept, about where I could find a plumbing item, he couldnt be bothered with what I was looking for.
All of my experience with loganville home Depot have been great and really friendly.💯🔥💯
If you need it They probably stock it. If they have something on sale you may can get an even better price, it never hurts to ask.
Seriously it took 30 mins for someone to help me and my husband. they need to hire more people or train them better.
Great friendly customer service Ive come to expect at Home Depots wherever I go.
Lots of great stuff
Bunch of Rude people and dont want to help you and nobody even knows where the hell there at much less where a product is !
This store has very limited stock in everything
Quick in and out for the one thing I needed this time
I cant stay out of this place. Always has what Im looking for and the employees are very helpful.
Free face masks....good ride carts. Lots of inventory.
Customer service was very friendly, courteous and knowledgeable..
I found what I needed and checked out in a timely manner 👍👍
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-03-25This message is for the owners, general managers and department managers. If you do not fix your in store customer service you will end up losing customers. An entire department should not break down because there are 3 customers waiting to be served. Your employees are horribly trained. Not once did anyone acknowledge us while we were waiting nor did they call a floor partner to help. You need basic training on how to handle a rush. You lost my business tonight and I probably wont ever be back to this location.A simple solution is for every team member, manager on down to have a floor partner from a different unrelated department when the rush comes you have these specific people trained and ready to help and with more customers comes more help. With each department having a manager and an assistant there are now four people automatically available .Or you lose business like tonight. I will order my stuff direct from the manufacturer online and forego the hassle of dealing with inept untrained poorly focused ungrateful employees and the companies they work for.
Review №2
2022-04-29If youre not sure about something go to Lowes. Youre not going to get any help at the Loganville Home Depot. Came in 4/29/22 first had to walk from one end of the store to another to get a cart because they are ALL on the side everyone LEAVES from. My arm is very clearly in a cast and I very clearly can only use one arm but I need mulch. Not a single worker there even asked if I needed any help. I would have asked someone in the garden section to help me but theres no one there. And
Review №3
2022-06-13No help and who finally helped had no Idea what they were doing. Took a 7 ft piece of broken scrap and after review got charged for 8 ft when only 10 inches of piece usable. Last time I goto home cheapo for wood.
Review №4
2022-04-20The best Home Depot ever!!!! The BEST COSTUMER SERVICE🥰 A big shout for the management (specially Dasha) big story short I work for a church and we needed a pallet jack immediately for some church emergency and there was no one available near us for rental or purchase…out local Home Depot let us borrowed it and they save the day!!!!🥰🥰🥰🥰 what a great heart 💕💕💕💕💕 THANK YOU HOME DEPOT (Dasha)….
Review №5
2022-06-12What a day (Sunday weekend) to stock and block floors. As usual my receipt was not emailed to me as I was assured it would. No Home Depot will ever get my approval until they build or correct a basic membership to track purchases, at least Lowes tries.
Review №6
2022-05-27Excellent service! Needed to find and item and someone met me at the door to assist. The directed me to Mary who did an excellent job with explaining and provided exactly what I needed!
Review №7
2022-05-28Horrible had a lane closed that I needed something on. I understand they got a job but it took the guy 45 min to put 2 boxes on top,But then rode the Lyft back and forth 3 times while goung up and down, Hey! It sounds FUN, but come on!
Review №8
2022-04-28Not thrilled at all with the Home Depot on Hwy 78 in Loganville. Service stinks, that is if you can get someone to assist you. Also, I hate having to check myself out at the self service cashier. Thats not just that way at the Loganville store, thats all the Home Depot stores. As much as stuff costs, they should give you a discount for checking yourself out!!!
Review №9
2022-03-28Such great service! No ask is to small or to great, such friendly staff, always checking in to see if we need more help. Had several large appliances also from here, great service on delivery.
Review №10
2022-01-27This is the second time I have paid to have measurements done for something and then never called back to go over pricing. The first time was flooring, they came to measure then never called me to go over pricing. I went with another company to get it done. I just had 2 doors measured to upgrade exterior doors. They came and measured and I was told I would get a call the next day to go over pricing and have not heard anything. Don’t try to get anything done to your home through Home Depot. They take your money to measure and never follow through.