Kerbside pickup
Yes
The Home Depot in Savannah
Categories
Location on the map
Savannah, Chatham County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 912-921-0158
Site: https://www.homedepot.com/l/Sava...
Site: https://www.homedepot.com/l/Sava...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
The paint center here helped me figure out what type of paint to buy to get my refurbished wardrobe complete. The guy at self check out was also super helpful and polite. He scanned all of my stuff and bagged it up.
Associates were very helpful. I dont like shopping at homedepot because Im ignorant of where to look for the items that I need but today I was in and out thanks to the two gentlemen in lawn and light bulb area. Very happy 😊
Went to pick up two bi-fold doors that said they were $57 online and I get there and theyre 67 said they could not match their online prices. False advertisement I would have ordered them online and picked them up for $20 I was already going there to get them because they were cheaper. I just feel violated and paid $20 more Ive never seen anything like that false advertisement. But but you know its not worth the hour Ill have to spend on the phone to get my $20 back.. sucks
Pretty good go to spot for home repairs. For the most part they have good inventory. The garden center is pretty good with normally good stock. I go here often and have not had any issues with this store. Most of the staff is helpful.
Ive really never had much of a problem with Home Depot. Theyve always been a good place to shop.
I was here today at customer service. Fina was very kind and attentive. She has great work ethic, and turned a bad experience into a better one. Thank you very much!😊
Ordered my titles in November last year and couldnt get them till FebruaryVery frustrating doing online for the 1st time with home depot
Well i cant really say because I love love home Depot but this one the employees didnt seem to know where anything was no help was there looking for magnetic tail light for trailer and ask three different employees they said they didnt them one even sent us up to the lumber department lol so what I can say is knowledge of where u work is where it is folks lol 😂
Not a very good experience ask four different employees where the trailer tail light be located two said they didnt sale them one said she didnt know the other said up on isles 15 which put us in the what lmao lumber department OK guts get it together and if you work there you should learn what yall do sale and where it is especially if yall are running a sale on them like yall was the trailer tale lights bahhaa
Ben in the appliance department was incredibly nice and helpful, but he was the only one in the department so it was a long wait, and the computer system kept having issues.
Has everything you need. Staff was helpful. Well-stocked. And the air conditioner was running. Thats always a plus.
Staff was very helpful when we were looking for something and told us right where it was in the isle too.
I love buying my tools at the Home Depot great prices excellent selection
Friendly staff, Handy location and this trip they had everything I needed.
Go to Lowe’s instead. They stand behind their products and services. The Home Depot “installers” didn’t install our washing machine properly and flooded our new house. Reached out to Home Depot and when they finally did respond (after months of back and forth of them blaming their insurance and then the installer) they said they weren’t going to make the situation right. Not even a refund of the delivery fee. So good luck if you get them to install or deliver anything. They won’t stand behind it and will load you down in red tape if something goes wrong instead of making it right. Especially if your order online because no one is responsible then. The store it came out of pushes it to corporate who pushes it to insurance who pushes it to the installer and they push it back to Home Depot. Go to Lowe’s. If something does go wrong (and it will, that’s life) they’ll make it right.
I needed to rent the truck, but they didnt have the truck they only had the van. Which ended up working perfectly for me because I only needed to move a new dining set that I had just purchased. It was very cheap. I only ended up paying about $35 total. They charge you initially $19.99 and then for every 15 minutes over the 75 minutes they give you its an extra $5. And I think you have to replace the gas if you use too much of it. However, I didnt have to because I only went to get the furniture drop it off at my house and I brought it right back. There is an initial $150 deposit. However according to how long you keep it they subtract your total amount from the $150 deposit and then they give you your money back.
I needed a new wheelbarrow. I looked online for one. Normally I am a Lowes shopper. They did not have my new toy in stock.Home Depot had 3, so on my way home from work I stopped and picked one up. They have a store map on their website it led me straight to my wheelbarrow replacement.Check out my new Gorilla Cart.My trip was successful the folks were friendly Home Depot had my cart. The price was comparable to Lowes. Im sure Ill be back!
Had to do a return. It was prefect and easy. I was able to return my item no problem and the small wait was not an issue
Staff was feeling lazy the day I visited, ask several workers for assistance as they just pointed or stated they didnt know or ask other workers was their advice, and yet as ONE employee ear hustled the last one before I went to lo%%S ♡ she helped me to the correct isle although unfortunately they were out of the items I was needing,and I still went to the competition and they were fully stocked with the item and $356.00 of other items I didnt particularly need just got into the moment as it was pleasant to shop there.
Nice tour nice atmosphere why selections accessories and equipment to choose from
This place is great. I’ve been going here for quite some time. The employees are nice and helpful when you can find one to assist. Prices are fair but I went for a flush mount light and they didn’t have much selection currently
Great well stocked store. What your shopping for is categorized by signs at the end of every isle witch makes everything easy to find. I shop there often. Most of the staff are very welcoming and very knowledgeable. Clean restrooms, plenty of parking. Good all around shopping experience. We just purchased a dishwasher here. Our salesman Teddy Wells was great. He took time to explain to my wife the highlights of four different washers before her finally deciding on one. Teddy is truly an asset to home depot. People like him make Home Depot the success that it is. Way to go Teddy .
This a pretty good sized store, bigger than it looks from the front. The staff is friendly and knowledgeable.
Nothing is where it should be, I ask where something is at and if they even know what im talking about, they send me to the wrong isle and say its in bay 7 where the welding equipment is when im asking for fireplace stuff. also its really hard to just leave the store. nobody is in the garden center and there is 600 employees inside in customer service talking to each other. how is this store still here? because its savannah and there are 2 stores for you to choose from and you didnt want to drive to Pooler, thats the only reason.
I like Home Depot. I can go in, pick up what I need or even walk around window shopping for ideas. I never have to worry about sales people bothering me. Yet, I can usually find help when I need it. They are mostly self-serve checkout now, which is good and bad. Most likely a necessity due to employee shortages in Savannah right now.
If looking to find ANYTHING for your house...this is the best place!
A lot of workers but no one wants to help must stare v
I bought a washing machine there and paid to have it delivered and 2 guys came out there and wouldnt hook supply lines up was going to push it in beside the dryer without unwinding the drain line. I stopped them before he did and got drain line into the hole you put it in he told me he could have just put it out on side of road. Very very rude. Home Depot needs to know what kind of people they have delivering there stuff.
Ben gave us unbelievable service. So did our lady at the check out. Lost my receipt with her name on it. Ben will know. Ben was professional, answered questions, and took small refrigerator to car to place in. He gets 5 stars.
Gwen went above and beyond to help me. I live 1.5 hours away and she personally made sure the product was there and ready before ordering it online or driving there. Inventory online is always questionable at any store so it was very nice of her to put her eyes on it. Thanks again
One of the managers, Shea, is kind of a b**tch, but otherwise, not bad.
If you’re looking for an appliance- talk to Teddy! He is amazing! We have been looking for weeks for a dryer and NOT ONE STORE has been even 1/4 as helpful as Teddy. The store should be extremely proud. We talked to Lowe’s next door and the customer service wasn’t even comparable as they offered no help. Teddy went above and beyond- walking us through the process, giving us advice, and making sure that we know the questions and things to look at whenever the delivery people drop it off! He set us up for success! What an amazing employee! Home Depot- he deserves a raise!!!
The key machine, they have is interesting. It will make digital copies of the key.The store seemed to have a good employee coverage. Most important of all, the approached and asked if you needed assistance.
Go there quite often for work. Their staff is always helpful. Even though they have aisle markers with what aisle has what, they have so many options that I often ask for help. My only complaint is that they run out of keys often for their key machine.
Whether its getting carpet installed for free, saving money on paint and paint supplies using the free ProXtra rewards program, receiving a $25 coupon after being approved for a Home Depot credit card, or asking an associate for information or advice on a project youve been thinking about tackling, Home Depot helps doers get more done. If its not on the shelf, you can find it online and most orders over $45 qualify for free shipping and ship to store is ALWAYS free. Home Depot is safety oriented, gives back to the community on a regular basis, aids and assists in the event of a natural disaster, supports veterans, and takes very good care of their employees. Great place to work, great place to shop, knowledgeable associates, wide variety of merchandise. Plus, its literally a big box store where most of the customers are contractors, so if youve been thinking about a home project, but are intimidated by what you perceive as extensive labor and product knowledge, you can generally find another customer/contractor in that line of work. Home Depot also provides lots of services, installations, and consultations, all while maintaining and abiding by CDC rules and guidelines to help prevent the spread of covid-19. Why would you go anywhere else for anything that has to do with home improvement?
We had a great visit despite the new employees could not find my mothers order in the system for her return. We had a great visit overall.
I love Home Depots, and have never had a bad experience till I went to this Home Depot on Abercorn st. I was looking for plumbers tape and could not find it. I went to seek out an associate to help me. I found 2 male associates talking to each other, I approach them and asked where I could find the plumbers tape. They looked as if I interrupted the most important conversation of their lives, then one says go to isle 7 and turned to the other man and continued on with his conversation.Off to Isle 7 I went and searched high and low till I asked a customer if they could help me. We found the tape in an unmarked box. What should have been an in and out, 5 minute shopping trip, took almost 25 minutes. I gave this 2 stars because the girl at the self check out was very friendly, otherwise it would have been no stars.
I can always find what Im looking for and the employees are always eager to help.
Did some returns there ! The woman helping me had been with HD For 30 plus years,she was a delight, loves her job !
Customer return center will do everything in their power to not make a return or exchange. Thanks for wasting my time. I will be returning all of my ryobi products!!! After that I will head to Lowes and purchase Kobalt.
Waited 20 minutes for someone to show up to meke 2 keys🙄🙄🙄unreal.
I have to give a shout out to Teddy in appliance! What a knowledgeable and truly nice guy. People like Teddy define customer service. Thank You!
This home depot always has what I need when I go to get something. Except when they ran out of supplies to build fences but I blame most of that on Covid-19. Everyone here is nice and helpful, and they are making sure everything is sanitary during these times.
If you know what you need, and where it is in the store, and you dont think youll ever need to buy the same item again, Home Depot is pretty good. The stores are increasingly devoid of humans help. Folks that are there are more interested in staring at the ground than making any contact with a customer. You will occasionally find a remnant worker in electrical or lumber or plumbing that is knowledgeable and would like to help. Walmart might actually be surpassing them in online ordering, completion and delivery,
Getting into & out of the shopping center can be a pain because of the light timing and the parking lots are small but the store is stocked, pretty clean and public restrooms in the back, I would recommend maybe 2-3 more self checkouts but overall a solid store.
Repeatedly has no 2oz/3oz/8oz hand sanitizer spray. Easy to use than the gel they carry and less messy.
John from the Plumbing department was very nice and helpful. The lady who got John for me was very nice and helpful. If all your employees are like these two its no wonder that yall are so successful.
Got to go see Frida best cashier ever
Go here all the time, just what you would expect from a supply store.
Always a pleasure shopping for things Im passionate about
Prices are ok. Its a big box hardware store. Biggest issue was it was hard to find help, but I understand everywhere is understaffed. Take it for what it is.
I walked in and found at I wanted immediately. The staff was v
I urge any and everybody to never ever purchase appliances from home Depot.1. They do not carry any appliances in the store besides the ones on display.2.If one item is on backorder they will not ship the other items unless you choose another one.3. They wait till 24 hours prior to your schedule delivery to notify you that it will not be there on that date.4. Once they reschedule the delivery there is nothing that you can do about it unless you cancel the entire order.5. You will spend continuous hours and days speaking with many different people trying to resolve the issues just for them to tell you that there is nothing that they can do.6. They will not compensate you for any inconvenience.7. They will play the blame game in between the manufacturer and the third-party delivery company.8. Delivery company will try to hustle your mother into paying them cash to install the appliances after waiting 3 months for them to show up.
I had the best experience in the garden shop getting checked. It was awesome to have a sunny personality to help me check out all of the plants I bought.
We needed to rent a special tool for a home project. They had plenty to chose from and the associates were very well informed and took he time to help us chose the best one for the job we needed. They explained in detail how to use it and answered all our questions.
I just opened a design business in downtown Savannah and have been working on my new showroom for the past 3 months. I have been to Home Depot so many times I lost count and have gotten accustomed to having to figure things out on my own. The store I frequent is not the most helpful and I have NEVER had anyone actually ask me if I needed assistance. I happened to be on the Southside so I thought Id just pop in to this location to grab the wood I needed for a wall Im building. I wasnt in the aisle but 30 seconds and Gus asked if I needed any help. I was blown away. Not only did he simply ask, I told him what I was trying to build and he gave me several different options and ways I could do it. Then we measured out different cuts and I decided on what would work. I had to run and grab one other thing but of course got side tracked and he rolled the cart all through the store to find me and make sure I didnt need help with anything else. I am still in shock at how knowledgeable and helpful he was. I will specifically drive the 20 minutes out of my way from now on to go back to this location. If I was more established I would have hired him on the spot. When shopping here, find Gus!
Nice and helpful employees. Great service. They were actually stocked pretty well.
Got good help finding items and quick self checkout.
This Home Depot has everything very nice people here they have everything you could possibly imagine if you remodeling your house or you need tools or supplies also Home Depot Beach Loews prices and they have just about everything their products are way more dependable than Lowe’s I give them five stars
Great tool rental department!
Still one of the worst stores Ive been in. The only reason I go to this one is because its on my route
Very clean and organized. The employees are so kind and helpful. They always seem to have what I need in stock. I highly recommend Home Depot.
No stars if I could, the service is horrible and the manger as well. He didn’t even bother helping out and stood up for his employees who were chatting away with each other rather than helping me and my friend find an item.
This place has everything its like a giant depot for everything you need for your home!?
Its Home Depot. The staff is quite helpful, but you can end up spending a little too much time waiting. I have no complaints though! As a tile contractor, I consider this my Home Depot, and will go no where else for supplies unless I absolutely have to.
Comparing this store to the lowes right beside it they are head and shoulders above when it comes to customer service. The guy that works in the doors and windows is always helpful. He always asks if you need help and then volunteers to check you out so you dont have to wait in line up front. Almost makes you feel like you are at a family owned hardware store. Great experience
Had to wait for a good bit of time when I got the help it was excellent employees trying to cover for all apts very much appreciated.
They have a lot to choose from and they seem to offer everything you need for your household. The customer service was really good and I definitely would recommend this place when shopping for your home.
Great price for an electric cultivator.
Fairly well stocked and maintained but impossible to find an associate when needed, youre better off just pulling up this store on your phone and looking for the item you need
No one helps women load lumber
Always shopping for Home Maintenance and Repairs materials and supplies.
We were greeted at the door when we walked in and offered a shopping cart. There were at least 3 associates who asked if we needed help finding anything. Check out was quick and everyone was friendly.
Clean store. Associates very helpful. A young lady name Kiera in Hardware helped me find everything I needed and gave suggestions for my DIY project. John in plumbing was very helpful as well. Best Home Depot in the Savannah Area. Well Manged.
It’s hit or miss, honestly. Sometimes I have a good experience there and sometimes it’s the opposite. Today I had two encounters with two different employees who seemed extremely irritated when I asked for help. Both seemed more concerned with their instagram/facebook than helping customers or even being at work. Once I was able to get the attention of one of the workers, she had no idea what I was taking about and didn’t care to even find someone who could answer my question. I’ll go to Ace from now on
This is my favorite store, and I always leave with what I need purchase wise. My only reason for 4 stars....the tool rental department needs improvement. I like that you can rent lawn mowers now, but too many times I have called ahead and then get to the store and the tools I requested are either broken or out of stock.
Had to go to Savannah to get cub cadet lawn mower we were looking for. They were the only one who had it in stock.they even held it till we got there. Helped load it on trailer. Girl at service desk was most helpful. Love this place.
I went for Scotts turf builder. Came into the store with a cart and it was right there. Checked out with courteous cashier and on my way in minutes.
Apparently a DD-214 isn’t enough for a veterans discount. According to this store, I have to have a retired card or a VA disability card. Never had a problem with this at other locations.
Great service. Bought a refrigerator with free delivery. Also bought wood blinds. They helped me load all of my purchases and their clerks attitudes were exceptional. Will return for all my home improvement purchases.
Very helpful employee helped me get exactly what I needed, which was a dryer 4 prong replacement plug and receptacle. I like the way this store is organized compared to others. Love Home Depot!! 😁👍
Stopped here already knowing which refrigerator I wanted to buy. There were 2 customers in appliance and I was 3rd in line for an associate. After waiting 10 min, I asked both other shoppers if they had been helped. They had not. I went to the customer service desk and asked for help. They paged over head and I waited 15 more minutes with no sign of an associate. I went back to customer service to complain that there were now 5 people waiting.... and NO ONE CARED til I said I was going to leave a review... then, everyone wanted to help... I declined. Told them they had wasted enough of my time. As I was leaving NO ONE WENT TO HELP THE WAITING CUSTOMERS in the appliance section. I came back in and stared and told them i was waiting on someone to help the people waiting back there. They did, but acted like I was being unreasonable. I went next door to Lowes and had a much better experience.
The only problem is that Im a Veteran and I dont have my veterans ID but my licence has Veteran on it, but the cashier wouldnt accept that for discount.
Dont ever buy an appliance here. Their delivery and install company that they use are beyond incompetent, and Home Depot will absolutely accept none of the responsibility for it. Wasted my time speaking with the manager who was willing to do nothing to actually help resolve my issue. The install company never called to say when they were coming, and when they showed up at 8pm, managed to forget the hardware kit needed to install my dishwasher. Now they are telling me they cant come back till 10 days from now. Unreal. Will never shop Home Depot again.Update: Home Depot did credit back my installation cost after the tremendous hassle.
We bought our Christmas tree here and will come back next year for another 6 foot Douglas Fur. We were in and out with a quickness and only spent $50.
If a Veteran asks for the discount offered by HD, they are probably struggling financially.Fact check: It is against the law to impersonate a Veteran and over 70% of veterans do not have a veterans card.To refuse someone a minor discount, especially a Veteran, is just wrong! I will NOT be shopping at the Abercorn Home Depot anymore. Shame on you.
Good store location, tool rental customer service is amazing, however the cashiers can be rude sometimes, the floor associates are great as well
By far the absolute worst experience I have ever had in a home depot store. Nowhere have I seen employees with less initiate to help a customer. First, he completely ignored me standing there for 5 minutes, then acted aggravated I even asked for his assistance. Online said the store had 16 of the LED lights in stock, I only saw two on the shelf. He said we didnt have anymore without bothering to check the system or overstock or anything. Then, when I go to checkout, apparently all yall have now is self checkout. No other registers open. What a pathetic excuse for customer service. Good luck keeping loyal customers by ignoring their presence and refusing to help.
Its not Menards. Lowes with a orange paint job. Try a 11% sale like Menards. Your customers will appreciate your effort.
Teddy Wells was so helpfulFound what I was looking for.Most helpful person ever at Home Depot.
Always clean and helpful employees. Was able to get in and out quickly, finding what I needed.
Home Depot nationally offers a 10% discount for veterans with proper identification. I brought my VA card as the Home Depot website instructed after honorably serving active duty Army however this specific store does not honor that policy. No problem, Lowes is next door.
Always a good experience at Home Depot. I always seem to be able to find someone to help me. And the prices seem to be pretty good as well.
Does anyone even work there? Needed help in the lumber section, had to go to the self checkout lanes to even find anyone that could call for assistance in lumber. Went back to lumber, waited... And waited... No one showed up to help. Left, went to Lowes and got the assistance I needed immediately.
Got 40 bags of Red mulch..... Guys had me loaded up and headed out in no time. Great store...Great Staff!
My husband went to home Depot to purchase a new weed eater today and since our military IDs expired on the 26 we knew they wouldnt take it so my husband showed his VA card since its given so you can still get your discount well they did not want to honor it! We have always shopped at home Depot for everything but for now on Lowes will be the store we shop at! Its terrible that you guys dont honor the VA card even though thats why theyre given to us. You have now lost our business for good!!!!!!!!
I have been doing business at home depot for so many years i cant remember. i have no problem with the materials, nor the service, however, i have been trying to get a home depot card for the same amount of years, and even tho i have 3 credit cards, a bank account, with card, i still get rejected every time i apply for a card. this time it has upset me to the point where i am considering taking my business to lowes.
Worst experience ever. Freezer was delivered 4 months late. Delivery drivers were rude and wouldn’t help installing the freezer’s wheels for an old woman. When their supervisor was contacted, the drivers went online and gave our business a bad rating on google that was totally fake.
What a horrific morning. We are new to the area and needed a BBQ so we did our research and agreed to buy from Home Depot. Our SUV is not large enough to accommodate the BBQ so we opted to rent a load n go truck from Home Depot. Great Price and was perfect for the job. Bought the BBQ, some other landscaping items and had the HD staff load the truck. Off we go to bring home our purchases and WOW just a few miles down the road the BBQ is airborn and smack dab in the middle of the 3 lane road! Thankfully no one or vehicles were hit - no injuries! Pulled over and called the police. Police came and pulled the wreckage to the side of the road then helped us load it back onto the truck. We went back to Home Depot and spoke with a manager. John was wonderful! We now have a brand new, non road rash BBQ and cant wait to fire up the grill and bring John and Natasha from the rental department a huge grilled steak to say thank you for making a horrific morning into a blessed day!
Come buy your tropical plants here
Home Depot stands out in stark contrast to other big box competitors. They recently delivered large appliances on time, within the expected window :)
They are out of alot if items nor good. Why is home depot running out? I bleed orange but Lowes is looking alot better right now
Where America Shops for Home self do it Supplies
Went to Home Depot for a DIY project, Mr. John (in Plumbing) helped me with every step and even made sure I got the things I didnt know I would need to connect the project all together. He was very resourceful and patient with my indecisiveness. I know I was a pain in the butt but he was very calm and walked aisle to aisle to make sure I was prepared for the project. THANK YOU MR. JOHN... I WILL BE LOOKING FOR YOU WITH MY NEXT PROJECT... It turned out wonderful and I took heed to all of the advice you gave!! THANKS!
Who doesnt love Home Depot! They have friendly yet knowledgeable employees and they stay pretty well stocked with whatever home improvement items youre needing.
Getting help is almost impossible. Many a visit the amount of time that was wasted was waiting for someone to help me. Im a business owner and time is money. If I have to send an employee there I dread it because I lose hours of me and my employees time.
I love the home Depot they sell all kinds of tooling welders and supplies home decor patio furniture and canopies a big plus is they sell high carbon and low carbon steel stock including aluminum stock and threaded rod in metric and sae prices are a bit high on the downside of some products AAAA++++
We were able to shop with social distancing.
Ive been shopping here monthly for years and have never had a single problem. Sometimes I feel bad asking where something is because I know the staff will always walk me to it and go above and beyond helping me out. Ive had a couple returns after buying the wrong things, every time it was quick and easy no questions asked. Awesome service.
We had a great time looking at the tools, how ever they did not have a larger stock of Ryobi brushless tools. I did get good idea of what I wanted and ordered a Ryobi brushless tool set online through Home Depot.
I have always chosen Home Depot over the Lowes but my last two visits to the store have stunk!!!!! Customer service is nonexistent in the store😳! I dont know how many salespersons walked passed and did not offer assistance. Even when I asked for help. Unbelievable!!! Maybe I will try again in the morning. It could very well be me.
Terrible customer service. I just walked out after waiting for help at the Customer Service desk. The lady working the return desk said she needed to go in break. Left her light on and told me and another lady to go to the Customer Service side then walked off.Only one other lady was there, working with someone else. The customer before me kept asking for help bringing a large item to her car. Multiple intercom calls made for assistance but no help.A line of 4 people forms at the Returns desk because the light was on. No help. When someone else does show up, they assist those in that line while Im ignored. Maybe I was overlooked but still.... Terrible, terrible, TERRIBLE!!! Once Im able to finally make my return Ill never come back.
Love it so much. I nearly live in there. Sometimes I dont know the name of what Im looking for. And the employees take their time to help you to the fullest. And if they dont have it. I had some tell me to look online and order. And they online order pick up is perfect. They notify you when they have it. Again another place customers act like employees. Very helpful friendly place.
Why was it so hot inside 😫 😩 😳
This store is the absolute worst. I have spent thousands at the store across town and never had problems. The staff is about as knowledgeable as a bag of hammers. Ive used the strike out rule twice in this store where I ask 3 employees where to find something and get 3 wrong answers then I go to another store. Ive been told something is out of stock and found dozens on a shelf. The hours listed on the website say theyre open til 10, but at 9 they lock the doors. The ignorant employees not only provide bad/useless information, but they also just chat amo hat themselves and get in the way. This is by far the worst home improvement store Ive been to. Go to the one on Victory Dr.
Great sales this Time of year on toolsWont last long!
Due to the pandemic and having an infant child. I called ahead of time for a very simple question. Was transferred to multiple employees who kept placing me on hold and noone trying to assist. Very disappointed that customer service was not better handled.
Service was terrible. While trying to explain what I needed to one of the employees they literally acted as if I was speaking in another language. Employees act like they don’t want to be working with a not so welcoming attitude. If I could give this establishment 0 stars I would. Never coming back.
Couldnt get any help after asking continuously ..walked out
Crowded during the day, not so much in the evening
Store is not very neat and product is out of stock and mostly in disarray.
Customer service is in short supply. I asked for help and all the employee could say is Im standing here arent I? Lost a customer that is for sure.
Overall the staff is nice, my bad experience is with the floor department. I was ready to pick out a floor (Home Depot did the measurements) and she told me I had to go to the Home Depot who took the measurements. Wasn’t true. Wasted 40 minutes driving
Cant never find nobody that works in the department at you looking for something and didnt used to be that way with home Depot it is that way now though home Depot you need to pick upyour customer service and have people working in your departments that are knowledgeable
Everyone is always helpful and friendly and well trained
Very disappointed was not given military discount on washer. Told dont do because it is an appliance. It is in your store the discount should have been given
Picked out a washer and dryer and got a great deal! And they will be delivered in 3 days! Extremely happy with Home Depot!! ♥️
I visited this location today to see if I could get assistance with cutting a glass bottle. Needless to say, it appears that my request was something to laugh at and not offer any assistance. I left and went next door to LOWES. I gave 3 stars because the young lady at customer service gave me a proper greeting.
I needed help making ab online purchase to be picked up in another state. I got help from the customer service desk and the department where the fir frames are. My uncle was able to pick up the supplies with no problems
Patrick the best cashier hand down! Sometimes he helps me load when he’s free at the same time as working the register! Give this man a raise! Also Tripp at the service desk is beautiful omg LAWD JESUS.
Items I needed I bit hard to find, but the associate in I asked was very helpful.
I asked for some help in the lawn and garden department and was given excellent service. I know companies are short-handed these days but I was very pleased with the professionalism and friendly service there.
In store brand selection for string trimmers was limited but overall I am satisfied when I shop Home Depot.
Good customer Svc. Very helpful. Had exact product I wanted & @ Great price. Purchased several sand bags for potential heavy rain from Hurricane Florence.
The salad and steak were great! Meat good and tender.
I placed a online order on the 8th and it was to be delivered to Savannah in 2 days on the 10th. the 15 th savannah home depot still cannot find my order. I have two days wages lost because of this orderGood luck to anyone else using savannh abercorn home depot.I went to pick up my order at the savannah abercorn store. The order was incomplete and I was hoping It would be resolved. The customer service contact called the store in North Carolina, where it was ordered. The contact response where short and did not help and even hung up on the customer service person that was helping me. Devin was my contact and inspite of the person she got no help from made sure she would do all she could to help me . I was blessed that she took over and completed my transaction and was able to me happy with my purchase. The world needs more people like Devin...Thank you Devin.
I just purchased a Dremel Stylo+ model number 2050-15. I’ve used several different tools to put holes in pots for my wife’s succulent garden. They all failed. I used it today, and it was, by far, the easiest, fastest, and not one pot was damaged in the end. I recommend this tool for anyone who needs to get a job done, and done well.I am receiving a free accessory pack from Dremel in exchange for my honest review.
I love home depot. It is one of my favorite stores. I could just go and walk around for hours looking at things
I want to give a huge thank you to Quita, exceptional customer service. The company is lucky to have a worker like her. Quita, thank you for your help. Ill come back and request you by name next time!
They have always been helpful, most recently I had a return on a large item and they handled it very quick and professionally. I would recommend this Home Depot to anyone
Always like going to Home Depot. I plan to purchase a new washer there in the next couple weeks.
I needed help finding a light bulb for the hood over my cooktop stove. John was called to assist me. He showed me my options, explained the different features and pointed out the advantages of the different types of bulbs. Im glad that he was there to help.
All the associates working there were great. Along with the tool rental manager she was excellent. Didnt care much for the store manager on duty.
The service is horrible. After waiting on an aisle for someone to assist me, I made my way back to the front a second time only to have the young man who was suppose to help me, turn and go to another aisle never to be seen again, his name was Greg. Ultimately I had to cut my own wood.
Sometimes its hard to find what you want, sometimes its not, but we always leave with something and end up starting another project.
This location and its employees are very professional! They get 2 thumbs up!👍👍
The lady at counter named NETTIE was extremely helpful to my wife with getting a coupon printed ,she is the reason why we shop at home Depot for out home improvement needs
This store had just what I wanted and my salesperson Ben was very helpful, this store deserves a 10
Who in the world ever heard of a home depot that doesnt carry at least a single color of v.c.t.?! The manager of the paint dept. proceeds to tell me you need to go to a real flooring store to get v.c.t. No suggestive sale...no lemme try to help..a proper pitiful experience at this home depot!!
The worst customer service I ever experienced in my lifetime and I am 74 years old. Save time go somewhere else.
Went into the store there in Chatham County Georgia off of 204 in Savannah Georgia pick up a big load of hardwood flooring and a $599 arm saw and I had plenty of help very courteous and very respectful your employees are well-mannered and very helpful to me yesterday September 28, 2017 Thank you- Jamie Raffield
My lawn mower died. I was able to rent one. They were very courteous and super helpful. What a great service.
I enjoyed going to Home Depot. Have no problems finding stuff that I need to get. They do help you out if you need them.
Great assistance with my return. Able to purchase product needed. Great selection of cleaning and sanitizing products.
I was very disappointed at the Home Depot on Abercorn I could not find anybody that would help me the skill saw that I wanted all the boxes were crunched up and broken into I explain to them and seeing that it was a Christmas present would rather have a nicer-looking box he told me to take it or leave it so I went to the Home Depot on Victory Drive where the people Help me immediately the box and the saw were perfect
Home Depot is the best.
I would never again refer or personally purchase another appliance here period for 2 weeks now we have been working on getting our dryer properly installed we purchased a washer and dryer with all warranties installation over 1400$ on july 31st was delivered on the 4 Aug a sat at 530 pm the delivery agents were very rude i could tell they were tired even offered water with no response spoke Spanish the entire time and when he finally spoke to me directly he told me he couldnt install my dryer because of the plug I asked them to wait a moment as my fiance was around the corner he said theres nothing else he could do and just left as he pulled out fiance pulls in so I didnt understand how to explain because I didnt understand the true issue the dryer was in that space before so I call customer service line given on paperwork you only have 48 hrs to call and day if anythings done improperly so I did it immediately explaining how rude I felt the delivery service was and that not only did he not hook up the dryer but that he broke the foot peg so its not level it rocks he also didnt test the appliances to see if they even worked I tested the washer they apologized ensured we would get a new dryer delivered on the 7th so here I am on the 7th waiting because they give you a 5hr window I called an hour before the 5th hour to find out that the order placed had been cancelled with no call to inquire to know or to inform me why the order was cancelled so my fiance goes to the store speaks with the manager who is blaming GE and the delivery company thats a third party so its not home depots fault lol but promises the situation will be taken care of on the following day so it is now the 8th I call the line again to find out we are not on the schedule me and my mother in law with my 7 week old daughter go up to the store this time spoke with the store manager who makes some calls had me talk to a representative on the phone they say theyre coming out there sincerely sorry blah blah blah we recieve a call the next day sorry you have to call the manufacturer and they will come out and fix the dryer I said no this has been going on for entirely to long yall are playing pass the buck and we were told we were going to recieve a new device rep on the phone we apologize for whoever misinformed you however GE is who will have to fix your issue so long story short because i could continue our dryer leg is still broken a lady called me this morning aug 14 with the delivery company stating they arent coming back out that its on GE if thats the case HOME DEPOT shouldnt sell the product if they cant take responsibility for what happens with the delivery service contracted through them to get the job done Im going to Lowes or Best Buy from now on there are to many hands and third parties and not enough responsible adults who care about customer service for me to even want to walk in this store again and its conveniently across the street from my house I will drive to hinesville 1st
Very neat and safely arranged items. Most employees were friendly and willing to assist customers if necessary. Overall experience was very for this visit.
Very very very piss poor service. I was callled and told me that l h ad to come and pick up a will call order which l bought and paid for on Monday the 14th. That if l didnt get the order today it would be restocked. I rushed to hone depot to pick up my just to learn that the order never had been pulled and the lady was making a very big scene hoping that l would act a fool so she could call the police so she could get me arrested
Lawn and garden shops have a variety if items for garden use. Well organized.
Had to go to two to get what I needed. But got them. Clean stores but dont like the self checkouts . Self checkouts mean lost jobs.
Visited to purchase carpet but was given information that contradicted information received a few days prior. Will go online and chat with an associate to get accurate information.
If its building materials you need, if its hardware you need this is the place. You can talk to a human being who can get you an answer. They have classes to learn how to do home improvement project.
Home Depot was great. Knowledgeable employees helped me with my purchase of electrical lawnmower.
I had Home Depot install my blinds and they did a great job and ordering my blinds was easy.
I spent $700.00 today at.home.dep today and no one overed to help me to get my merchandise to my truck. Take my money be happy as a retailer.
Great place to get wood ,service was very good
Asked if I needed helpIn and out
Im here almost every day. Its not that I like the big box store. I need the Big Box Store. I would rather buy from the small business and pay a little more.
They do not give veterans a discount every day as Lowes does. That reason I will be shopping at Lowes from now on.You have to have an ID from the VA at The Home Depot. My state drivers license shows I am a veteran, but they refuse to accept that.
Great. Found help when I needed it. Call have an excellent suggestion. Checkout was quick and easy
I see they have given up on customer service. There was a time when they were the leaders in service. If you dont need any help they still have a good selection and prices.
Ive been doing a lot of plumbing repairs lately and I appreciate how the plumbing dept supervisor is always willing to go the extra mile to try to help me.I will be back!
Just getting drywall for a project
I go alot for work and home. I am a jsck off all trades and master of none but like to try. Home depot is my favorite place to shop.
Very clean store, friendly staff and awesome
I always find what Im looking for in this store! I needed some window screen and the materials I need to use.
2x4s very bad didnt buy. 2x2s good for fire wood nothing else
I hate this store. And your never gonna find someone to help you. All I can say is good luck and everything
Super friendly and helpful
Went for blinds and found some. Customer service here is hit or miss I guess it depends on who is there and who wants to be there at work that day.. lol
Had everything I needed.
Projects and more summer prep projects and home depot materials is great!!
Always my favorite place for quick fixer uppers.
Needed a key they didnt have a blank. Just like every where else under staffed.
Service is always horrible..was picking up cabinets I ordered..and 3 of the 5 were damaged on the front...wanted me to take them anyway...and said I would not be able to get any more.until October...while I was looking at 2 on a shelf...horrible experience
This app is a life saver when you move to a new State and City! Home Depot, my go to place to obtain little touches and things for new place.
Well stocked, knowledgeable staff, great place to shop
Thanks for being kind and also the craft kits are superb
Total reviews rating 4.3
199 Reviews for The Home Depot 2023:
Review №1
2022-05-04Michael in kitchen design was very kind and helpful to my disabled girlfriend. He exhibited great patience and helped her to find exactly the counter top she wanted. We greatly appreciate the personalized service he provided, his kindness, and professionalism. It is extremely unusual to encounter this level of service in a Big box store.
Review №2
2022-06-28I bought my first set of dryer and washer. I was pregnant at the time with my first child. I had gone on my own. The representatives were extremely helpful and they made sure I had everything I needed. They strapped everything for me and made sure I had someone to help me take them down. From the seller who ordered the units to the tool rental department, everyone was extremely helpful and courteous. There is a local Lowes nearby but their customer service is not great. They answer the phone and hang up on me and my mother. I have to drive an hour to get to Home Depot but it is worth it. Especially if you want to be treated fairly.
Review №3
2022-06-06Very disappointed in the customer service provided at this location. Drove 70+ miles to purchase items for home repairs after with multiple building supply companies and finding that Home Depot-Abercorn had the product needed in stock. Spoke to two different representatives on arrival who were unaware of the location of the items and finally found a nice young man who pointed me directly to where I needed to be. Two checkout lines open plus self-checkout. Utilized self-checkout for convenience. Required assistance for military discount. Clerk seemed annoyed that customer required assistance and quickly verified and walked away, leaving approval screen active. Unable to complete transaction without further assistance and again had to request assistance. Separate transaction immediately following required assistance again for gift card purchase. Self-checkout kiosk alerted however clerks were admiring dogs as another customer was leaving the store and did not acknowledge audiovisual alert. Clerk bypassed kiosk requiring assistance to assist next customer in self-checkout line. Attempted to go to normal checkout at lighted register 7, however gate was closed and no clerk at register. Walked to customer service to be instructed to return to self-checkout. Advised of requirement of assistance for gift card and no assistance provided at kiosk and was finally able to checkout despite the initial customer service representative insistence that I return to self-checkout. Not one single employee acknowledged the issue or expressed remorse following a nearly $1000 purchase. I will not return to this Home Depot and I am extremely saddened that customers, let alone military personnel, are treated in such a dismissive manner. Do better, Home Depot.
Review №4
2022-05-04I Like Home Depot they got good prices and they also issued me a credit card.. I havent used it yet but I do plan on doing it very soon. The staff is very helpful and very knowledgeable.
Review №5
2022-04-01I was there for specific plants. I was told at the cashier that I needed to apply for military discount but she would just run it for that day only. I needed another plant that I forgot so I returned there proximally 10 minutes later but the different lady was at the cashier and she wouldnt give me the discount because they already ran it once and said I needed to apply it. I understand they have a policy that has changed but people in general get the notification of companys policy change prior to actual visits. And its not like I was there in a different day or not even hours later. I didnt have enough time to apply for that stupid registration or whatever. For the convenience of customers they couldve just run it for that day as I was told. Its not like I didnt show a proof of being eligible for the benefit. I had no time to download and register that stupid app that I rather wanted to not buy items I can always get from elsewhere especially Lowes right next to them.
Review №6
2022-03-28Got immediate assistance from Ray on locating a bolt and Janelle thoroughly explained the different fence stain options. Thanks y’all!
Review №7
2022-03-08Everything about Houseware. Some employees friendly but some of them not. İf you are going to get big products like wash machine you need to be careful about shipping and set your product up. Because home Depot doesnt accept any issues while they are setting up. They broke my closet door. Home Depot insurance company made decision that is not their responsibility. 🤔
Review №8
2022-05-31I walked around Lowes for an hour or more. I was looking for plumbing material. Not one employee offered help. As a matter of fact, every employee I made eye contact with, ran the other way in fear they might i night ask a question. Out of frustration I left and decided to go next door to Home Depot. I walked in and found the plumbing section. John was stocking shelves. I asked for what I was looking for and he pulled the part from a shelf across the isle. 30 seconds , I had what I needed! Unbelievable! What a difference it makes . Im dome with Lowes after all these years because of John Im plumbing. Home Depot has my business from here after because of John. I will be there tomorrow to talk the store manager about John. Thank you, sir.
Review №9
2022-05-16Really unpleasant experience. my partner and I reserved a moving truck three weeks in advance with Penske (they were a great help, no issues there), but once we arrived early, we ended up waiting and not being taken seriously by the home depot staff. everyone knows how seriously time sensitive moving is, so to be waiting around while the rental truck department remained empty well after our scheduled time was incredibly frustrating. i recommend going with Penske trucks for your move, but don’t come here to get them.
Review №10
2022-06-12You have a cashier named Stephanie who is just WOW! never had a bad experience in her line always helpful thoughtful and smiling☺️pls give her a raise