Wheelchair-accessible entrance
Yes
The Villas at Duluth Apartments in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Accessibility
Phone: +1 833-619-0315
Site: https://liveduluthapartments.com/
Site: https://liveduluthapartments.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:10AM–5PM
- Sunday:Closed
Comments (114)
I have been renting apartments long time and finally i got an apartment which l like very much. I like the new management a lot. Sonia is a sweetheart and very helpful and professional. The maintenance staff is great also. Kasim and Alex always take necessary actions and fix problems in apartments in just few hours after reporting. Moving here was such a breeze and i always feel welcomed when i go to the leasing office. I highly recommend these apartment homes to everybody.
I have been living in these apartments for quite some time and so far Im very pleased. The office and maintenance staff are great. Sonia is very nice, friendly, and helpful. Kasim and Alex make sure that all of our maintenance problems get fixed fast. Overall very nice living experience and I recommend this property to everyone..
Ive lived here for going on 3 years. The management changed after I had a traumatic fall on the grounds. I was eager to leave. When management changed, the new leasing manager Ms.stephanie. She is AMAZING!!!! Shes friendly, prompt and super efficient. If I had the power to give her a raise I would. She turned this complex all the way around. She cares about her tenants.
Ive lived here for 2 years and I love the new management! Grounds look beautiful and always clean. Maintenance is superb and they fix problems within hours. I called about a problem in my apt yesterday and it was fixed in 1 hour. Kasim is very knowledgeable about his work and professional. Sonia is very helpful, friendly, and professional as well. They are all great and willing to go above and beyond to help you. I recommend this property to everybody
These apartments are absolutely beautiful. There are so many things to do here. Everyone is nice and friendly...I simply love these apartment and highly recommend them to everybody.I really like the manager Stephanie . She is always very friendly, helpful and professional. This is a truly great place to live.I highly recommend this community to everyone
Horrible cannot even begin to describe this place. RENTER BEWARE! Any good reviews you see up here was probably a deal made with management. Because it’s the roaches, it’s the weed smoking, it’s the nasty stair and walkways, and most of all it’s the horrible management. Don’t say you weren’t warned. And no need to reply back with some fake oh we are so sorry you feel that way. No you’re not so save it.
The leasing staff are very kind and helpful. They helped us get our apartment we moved in a week after we did all the paper work . Honestly one of the best staff i have seen . Ambar and Stephanie were the ones who took care of us. They were very polite and sweet . I would recommend living here.
New management came in and I’m not happy trash is everywhere, maintenance is slow, and roaches have invaded!!! And my apartment is clean!We want Stephanie back!I’m so disappointed, until the stop being “under staffed” And “unorganized” (what new management is telling me over the phone) I wouldn’t recommend anyone to live here.I only gave it two stars bc My neighbors are nice.
I have been a resident at The Villas at Duluth ever since 2009 and simply love my apartment home. The new management is amazing. Sonia is super nice, professional, and caring. She always goes out of her way to make sure that everyone is being helped and happy. Maintenance is great too. Kasim and Alex are very professional and hard working. All the problems get fixed withing the same day. Grounds look beautiful. Please ignore these bad reviews they are not truthful and choose The Villas at Duluth as your home. You will love it here a lot.
I have been a resident here ever since 2014 and Im absolutely in love with my home. From day one everyone in the leasing office has been super sweet and helpful. Maintenance is also great and they fix everything very quick. It is a very beautiful and peaceful community and i recommend everybody to move here.
Been a resident here for almost 3 yrs, and since new office staff took over - it has been a disappointment. They dont care about their residents. Like other comments i have read, trash, roaches, and rude staff. And when you try to call to complain, they dont answer the phone, they hang up on you and they dont reply back to your e-mails. After dealing with a damaged refrigerator - I get a worse replacement. An old dirty broken refrigerator. Really upset on how things are being handle.
Stephanie took great care of me and my girl. We went in with the intentions to just price shop and now we will be moving in Nov 1st. The staff was very friendly and the apartments are to die for! Great price great customer service and great amenities! Can’t wait to see what’s to come!
Looking for a new home was such a pain in the places before we came here. As soon as we walked in we were greeted by Amber very warmly. Stephane was so sweet and made us feel like we had been living there for years. Great people! The process was rather quick and effortless. We moved in the week after with no issues and it’s a beautiful, quiet area. HIGHLY RECOMMENDED LIVING HERE!:)
I moved here 3 months ago and so far its been a great experince. The property is very well maintained and maintenance staff is awsome. I reported a problem in my apartment one day and it was taken care of the very same day. They are all very professional, friendly, and helpful. They treat everyone with respect. Sonia and Kasim are simply great and super professional. Therefore I dont understand these bad reviews. They must have been written or left by individuals that didnt pay their rent on time or at all. I recommend this property to everyone. If you are looking for a great place, beautiful apartments& floor plans, and a perfect living experience move to The Villas at Duluth where you will be treated as family.
Im not sure who I need to thank and beg for a raise for the new leasing manager, miss Stephanie, but it certainly needs to happen. She and the company she works for came in when management was horrible in this complex. She has come in and made the living experience here much better.
I requested to tour this place. I dont understand how they have such a high rating?! Granted the staff was friendly, but this place is absolutely disgusting- cockroaches, dog poop on floor, trash overflowing, mold, etc. You showed THAT to a possible new tenant? They should have paid me for my time wasted lol what a joke!! Not letting me add photos, but once I can, you bet I will!
Ive been a resident here since December of last year and the staff and maintenance staff have been wonderful since day one. Sonia and Kasim always go out of their way to make sure we are always Happy. They are all very helpful and caring and always take their residentes issues very seriously. I recommend these apartments to everybody.
Awesome Place!!! We were looking around or a new home and the place we found before this place was such a headache with staff efficiency. When we came across this complex it was like the greatest savior and made all the obstacles before worth it. It’s a nice, clean, quiet area and the apartments are nice and the Staff were amazing. They were very Quick, Simple, and Helpful‼️ Ambar and Stephanie are really the best!😊 Definitely Recommended. (This is a genuine review lol the good reviews you see here are real and not fake unlike other places)
I have been living at The Villas at Duluth ever since the beggining of this year and loved every moment of it. The property is very clean and well kept. Office staff and maintenance staff are always on top of things. Sonia is always willing to go an extra mile for her residents and truly pays attention to what our wants and needs are. Kasim and Alex are phenomenal, and they fix all reported problems the very same day. Great location!! Apartments are very specious with balconies and beautiful floor plans. I highly recommend this property to everybody!!!
I have been living here for severamente months now and will definitively renew my lease. The Office staff and maintenance staff are very friendly and easy to work with...and, we all know that great staff makes happy tenants! Kasim and Alex are very pleasant, knowledgeable and do well their work. I want to thank maintenance ( Kasim and Alex) for quick responses to all maintenance requests. Sonia is very sweet, friendly, always helpful and easy to work with. Thank you Sonia for outstanding customer service!If you are looking for a great place to call home move to The Villas at Duluth. I highly recommend it..
Been here for couple of years. Love it. Love the staff. Love the Manager at the office. Maintenance is awesome. Security officer is the awesome. Renewed another year here due to it. 5 stars!!! Great overall in every way!
I’ve been living here for about 14 years. I’ve seen this place become a cleaner and safer environment under our new management. The whole staff is friendly and helpful whenever needed. I would recommend these apartments to big and or small families,truly anyone and everyone is welcomed here!
If you value your life, do not move here. I have been here going on 2 years and it has gone from bad to worse. I should have took heed from the negative reviews but we moved from another state and were desperate to find a place. Work orders are NEVER completed. They come in and leave as if they have done something but they do nothing. The trash isnt really their fault but they could put more trash cans out or pay for two pick ups a week since we are charged in the rent for trash service. Having 3 or 4 trash cans for this huge complex is ridiculous. The shootings are even worse. A bullet went through my daughters window, hit her bed and absolutely NOTHING was done about it. I tried to break my lease, but the lease says the apartments are not responsible for any crime that takes place on its property. This place is a joke. Then they increase the rent in to over 1200 a month as if anyone in their right mind would pay that to live here. The walls are falling apart. We pay for pest control yet receive no pest control. There is never any parking and for someone who works late and with the amount of random shootings you have to pray you make it inside safely. Security cameras have been removed from the breezeways and there are no lights if we dont use our own porch lights. The model apartment they show you is NOTHING like the apartment you get. Only good thing about this place is the size of the master closet. We will not be renewing this lease. Ill will live in my car before I stay in this halfway house
I am very satisfied with all the quality service our beautiful community The Villas at Duluth provides. Maintenance, Kasim and Alex, handle every request I have promptly. I really like the manager Sonia as she is always super nice and helpful. Ignore all the untruthful bad comments and move here. This is a truly great place to live..
These apartments are absolutely beautiful. We have a beautiful swimming pool, playground,dog park, basketball court and soccer field... There are so many things to do here. Everyone is nice and friendly...I simply love these apartment and highly recommend them to everybody.
I have lived here for several months and I have no negative comments about my living experience. Kasim and Alex are great and they respond promptly. My Ac stopped working the other day, I called the office and Kasim came within 30 minutes and fixed it. Sonia is the best. She is very kind and helpful.I simply love living here and highly recommend these apts to everyone.
I love this community!!! Their greatest assets are Sonia, Kasim, and Alex. They truly care about the community and have made some great changes. The community is very safe now. I recommend these beautiful apartments to everybody.
Stephanie and Amber were absolutely spectacular! They work with you and extremely patient! Apartment was spacious and clean! Would recommend to anyone!
I have lived here for 2 years. The property is horribly maintained and is just nasty. The management is by far the worst! If you need a problem fixed, be prepared to wait 2 or 3 months. Also SONYA is rude and extremely unprofessional. I suggest the OWNER who replies to these reviews get rid of her as he can clearly see her as a problem in all of the reviews. We DONT want your apology! We want action! Simple.
I am very happy with the service provided here at the Villas at Duluth. Everyone here is very friendly and professional. Apartments are very beautiful and specious. I love this area and being close to I85 and the malls.If you are looking for a beautiful and peaceful place to call home please move here.
I have lived here in these apartments for two years now. And it feels better each year. I’m looking forward to renewing my lease again. I like it here a lot! I recommend these apartments to everybody.
STAY AWAY!!!!!!! First off I stopped by talked to the Manger she told me she would have a 4 bedroom room available for me in 4 days. THAT WAS A LIE. They took 125$ and my application said it would take 3days then I could move in. I called every single day for the next week and a half and the assistance Manger Sandra, kept telling me hold on tight we will get you in bs. So at night I went to the complex and drove around then I talked to a man outside he said there is a halfway house in the building I stay so now Im getting worried. Then I talk to the guard thats in the complex and he stated that once I finish my lease Im going to want to run away from this complex. So next day I go to the complex she like O your apartment is ready(two weeks later) I go see the apartment it smells of urine carpet stains broke cabinets stains on the wall. I ask I thought you took long because you where fixing apt. Wrong according to her it was ready and she will just put in a work order for it. A work order I dont even stay here yet. No thanks I reach out to corporate no answers. This complex has health and safety issues. Believe the comments dont stay here. They are in the business of taking your money they dont care how you have to live.
The staffing is great all good people And they is very respectful when I call for maintenance they do come they work with you I have not had no problems from them and I’ve been here going on for years
I lived here for 4 years with some big and some small problems. First of all the pictures on the site is not how they look. The foundation inside is in need of repair and upgrading. At the time it was a very angry and disrespectful security..wont go into details. Some shooting going on and police officers being called for different crimes. Dishwasher was broken when I moved in so, I never used it. Water sat in there for my entire stay. Tile is coming up, walls are cracked and leaks from the ceiling. The leaks from the apartment above is something you dont want to experience. My apartment had a leak from the apartment upstairs. I complained, awk later they came to fix it....so I thought. Shorty after, the entire ceiling in the hall fell down. Yes! Just as I walked down the hall and back to my room, the ceiling came down, along with a river of water that had been building up for a very long time. I had to clean this mess and live with an open ceiling for over a month. This was a problem throughout the complex. It was many apartments that flooded. Some flooded in the kitchen and living room. My neighbor furniture was damaged. The entire living room was under water. This is the reason that you must have rental insurance at the time of move in. So, I decided to move because of all the reasons listed above and some I didnt list.After moving out I didnt have a chance to do a walk through. I learned that a walk through is not done on the wkend and I moved on a Saturday. Long story short, a month after moving out. I received a call from a man name Glenn Boyd...if spelling is correct from Texas. He was representing Villas at Duluth aka Meridian Pointe Apts they changed the name. He called to tell me he was calling me to collect a dept that I owed the complex for damage to the stove and the carpet and other things he said he couldnt find. After living there for 4 years it was time to replace or clean. It was only cleaned once throughout my stay and not every year at renewal. And the stove had no damage it looked and worked just fine. This man was so unprofessional and uninformed about the call. He had know clue as to the reason he was calling me as if he was getting information from the person standing next to him. After the call, I called Villas at Duluth aka Meridian Pointe Apts and ask if they knew anything about this man and the call. She said NO and that she will look into it and call me back. Still waiting on a call back with that answer. When I went to the office to give my 60 day notice, she seemed as if she was upset about me leaving. She wanted to know why I was moving. A month later they put a notice on my door demanding several hundred dollars for my pets or they need to leave the premise. I couldnt get out of this place fast enough. After all I cleaned this apartment from top to bottom and recorded the results. With the info given..you decide if you would want to move your family here😯
I have been living at The Villas at Duluth ever since last year and I have found this place to be a peaceful place to live. The office and maintenance staff are very professional and always willing and eager to solve any problem there is. I recommend this beautiful apartments to everybody..
Great apartments and staff. My application Was easy and simple. Ambar is a really nice person you can tell she loves her job. Thank you.
Ambar and Stephanie are the best apartment leasing agents i have meet yet, and ive been a tenant in several places. The process with thwm was super easy and smooth as a polished board. Thanks JB
Love, love, love it here!! Great office and maintenance staff. Beautiful and convenient location---close to everything. Spacious apartments. I recommend these apartments to everybody.
I moved here in October and im soo unhappy. Its ROACH INFESTED. They are in my refrigerator wholes in the walls base boards. You pay for exterminators every month 15.00 with your rent but its so infested they cant get ride of them. They are famous for blaming it on my neighbor up stairs she cant keep her trash can in the house hers is so bad. Dont not move here Indontncare how many times the change the name... Its should be the the Roaches of Duluth. On the move in card it asked what do you want... I aske for all appliances to be working and NO REACHES. My washer flooded the other day and they came out the walls like. Horror movie.
I tried submitting this w/ no stars, but Google wouldn’t alllow. I visited this property today after applying online; as leasing agent Olivia(I believe to be her name) suggest I do so the day before. Entering in the leasing office, I noticed a leasing agent (later identified as Sonya) speaking to a prospective resident in Spanish; She obviously was on her way to show her guest a model unit. Sonya demeanor to her guest was pleasant and welcoming. Me, standing at the entrance of the leasing office, awaiting to be greeted was met with “what do need?”. Sonya’s tone was quite demeaning. As if I was BOTHERING her. As if I was some delinquent that came to give her a hard time. I advise Sonya that i spoke with Olivia about my application denying when applying online, as it must’ve been some glitch. Sonya, with a nasty and spiteful attitude cut me off mid sentence and said “We dont do that. If you got denied then there’s nothing I can do”. I felt so humiliated that i asked Sonya for the name and number of her district manager. Sonya REFUSED to provide the number for her district manager and instead gave me a number to call and it ended up being the number to dispute the application decision. That obviously wasn’t the number I asked for. I’m sure Sonya wouldn’t have mind providing the district managers information if I was giving her rude ass a compliment! But all sense now that i see these comments. DO BETTER!
I simply love these apartment and highly recommend them to everybody.I really like the manager Stephanie . She is always very friendly, helpful and professional.
Horrible i lived there for a year and refuse to stay. My unit was infested with ants never got that fixed i had to do it myself even though the problem was outside. People all the time smoking weed in the breeze way. Stove was so old it would spark up. And on top of it all the refrigerator would frost all my food and defrost. Which causes the food to go bad so i was left throwing food away.
I have been living here for two years and have had a great living experience. Its a very quiet and peaceful neighborhood. Everyone here is very friendly and pleasant. I highly recommend this community to everyone.
Called to have the bathroom sink fixed as it had fallen of its bracket. No one ever responded, had to complete the repair myself.
I am so happy with my move to The Villas at Duluth. They actually care about their residents and get Work orders completed in no time. I recommend these apartments to everyone.
My entire experience from beginning till now has been amazing. I love these apartments and I’m looking forward to renewing my lease again.
I was very excited viewing the apartment ad...until I went to the apartments.....this looks nothing like the ad.
Great, beautiful, and safe place to call home. I simply love it here. I reffered 2 families and received $600 off my rent!!! I recommend these beautiful apt homes to everyone.
I am a current resident my only problem nothing delivers! No food delivery To meridian pointe apartments I feel as though thats not right at all every time I call dominos, Chinese food etc all them say they dont deliver now I dont know why because they arent far from our location but I feel as though that shouldve be fixed n handled because I cant eat ! Lol 😩 Idk if the hoodness had problems wit the delivery but its not fair that should change but overall its okay Ppl were very nice n welcoming.
Very specious and nicely laid out floor plans. Many closets and lots of storage space. WD connections. Perfect location!!!I recommend these apt homes to all.
Great apartments and staff. I have been a resident here for one year and I really like it. Looking forward to renewing my lease. Thank you!!
I found this property and is very nice they are friendly and good environment and Ambar the leasing agent is great always was very professional and explain all the process to me.
Constantly harassed by security and I am a tenant and was called an ethnic slur by security for being white and asked for an ID without any probable cause even though they are not even law enforcement...... Also have beat on my door in middle of the night at 1 am asking all sorts of stupid questions
Property has changed for the Best! Love the New Staff & service they provide. They are always very helpful. Location of property is also very convenient as its close to Malls, Arena, Restaurants, etc. Thanks!
Very beautiful apartments, the staff did an excellent job. I will definitely recommend this place to family and friends.
Safe place to live. Neighbors are very nice and decent. Great location and very specious apartments with many great amenities. Move here!!
Been a resident, always paid my rent on time, but the management is so unbearable Im actually going to have to hire a lawyer.
Very nice, clean, quiet and safe apartment complex. Love the new management. I recommend these apartments to everyone
Thank you for making countless improvements from safety to quick repairs. We are pleased to have renewed our rental agreement .
We have lived here for nearly 2 years,Roaches are more than before, the pool hours continue to change, the lady in office is rude,They went up on our rent , we pay 1360.00 a month to deal with rude people, the maintenance men are respectful, also before u pay high money see if you can get in the drug program, yes this place is section 8 and a rehab
I have been living at the Villas at Duluth Apt for 3 years iv seen a lot of good changes the management that the apt.have is nice and they answer to your concern
Ive lived here for 5 years and it has be unpleasant from the start this place has been sold 3 times in 5 years the new manger(sonya) is rude,nasty attuide and very unprofessional i reported her several times and nothing has changed..i came in on the 8th to terminate my lease she didnt fill out the paper it was blank with my info only as i gave to her so i came in on the 11 to speak with her.she snatched the paper work and starting filling it out so I asked her to just renew my lease since section8 already approved the paperwork for july1st..shes says no i wont renew ur lease and i dont have to tell u why I feel she did that do to her own personal feelings about me.. their was also other ppl in the office stating the same thing about her..i asked for the companies number she gave me some made up number,,,she rather see u homeless in my opinion..shame on this company for treating ppl poorly,,,then the pool,exercise room equipment broke as usual closes at 5 when the office does, it use to have security there till 7 or 8,how do u ask residents to pay over 1,272 in rent not to be able to use theses things when they get off work, its the summer time and theses kids are locked up in this complex like jail,,,please dont rent here,,you wasting ur money,,and the owner keeps sending you back to Sonya makes no sense shes the damn problem,,Ive asked not to deal with her period and she seems to be the only person in the office daily...on top of that the office always closed for hrs or closes at 3 when ever they choose,,this company must be desperate to keep her as a manger if u see the reviews the sorrys are lame by the owner,,,
Wow the changes are really starting to show with the new management company! Stephanie really took care of me and my family. We are def here for the long haul.
I just moved in a month ago and I absolutely love my new place. The staff is also incredibly friendly and helpful! I recommend to all my friends and family.
I give this place 0 stars the garbage shoot is discusting theres roaches playgrounds is almost all the way broken pool is nasty theres shooting every week drug dealers and teenagers out in the street ruining there life unfriendly kid zone they make you pay rediculous amount of money for rent thats not even worth it we have new people running the apt trying to make it better but its not DO NOT COME HERE if u dont have to thats why im moving out soon.
Beautiful area, location, surroundings... Very safe and quiet place. I love my apartment and I recommend everyone to move here.
I have had the best move in experience at the Villas. Everyone is so nice and friendly and helpful. Love my new place!!! Thanks Villas!!!
Claudia gave me an exceptional tour of the property, the apartments look very nice and the price is great.
Very nice and beautiful community. Im happy to be a resident here and recommend these apts to everybody.
Great New Managment. You can truly see the difference. Great area close to everything. Very Happy with the property Thanks!
I’ve lived here for one year and absolutely love it. I recommend these apts to everyone.
Just moved in today and it’s roaches everywhere I can’t deal with it I did my own bomb b4 I got here killed a lot but they just keep coming out the sockets behind fridge and stove under cabinets I’m ready to move already if this isn’t fixed ASAP
Im super satisfied with the quality of service here and highly recommend these apartamentos to everybody.
Very nice apartments. Friendly office and maintenance staff. Thank you!
No safety at all, police here almost every day.
Greats Staff all my process was so easy fast and smooth Ámbar en Stefany are awesome they really care about theirs customers thank you guys
Ámbar is a great person and friendly. I love the apartment too
Roaches everywhere criminals everywhere they have a whole program with criminals different people coming in and out every day plus overcharging people on their rent and when you go back to get your credit it’s nowhere to be found
I had the pleasure of dealing with Ms Ambar Parez and she was great and got me what I needed thank you
Since ive moved here Claudia in the office has been a BIG help with everything, shes the only one i deal with in the office...
I like it here a lot. Beautiful apartments and area.
Definitely one of the best complexes in the area! The Staff is Awesome!
Very nice apartments . I recommend to everyone.
We are happy with the new staff.God bless for their collaboration
Great living experience. Will recommend my friends and family here.
They never come to fix anything..
Great service and good apartment.
Nice apartments, quiet and peaceful neigborhood..
Very comfortable to live in.. friendly neighborhood
Beautiful and peaceful place to call home.
Amazing friendly apartments 😁
Great customer service nice place
Beautiful apartments!
Easy and quick process
Very bad 😭
The greatest staff ever
. OK
ITS BADDD HERE!!
Management is horrible
Trash
Nice quiet neighborhood
I moved recently. The person who helped me in the beginning was named Sheri. He treated me very well and was very kind. He is no longer there but Mrs. Estefani is kind as well and helped me with my move until my name is The light company to start the services. The apartments are very large and the property is very clean.
They are good people, hardworking, they serve customers very well and I am very comfortable living in these apartments! Thank you
Fantastic
Total reviews rating 3.7
114 Reviews for The Villas at Duluth Apartments 2023:
Review №1
2022-05-27I wouldn’t recommend anyone to move here. They do not fix things. They keep saying they are short staff. Carolina knocks on people’s door during a pandemic looking for money. She does not return emails. It takes maintenance two weeks to try and fix things. Also there’s a hunting ground behind the apartment. You hear loud gunshots during hunting season. Not a good place for kids. This place needs to be torn down. So my building caught on fire after we recently has a so called fire extinguisher inspection. I don’t know what complex they inspected because only 1 fire extinguisher was out of 5 was full the rest was empty. Nobody from the office reached out to the tenants to see if everything was okay. The burned debris stayed on the ground for a week and a half. I have pictures for everyday it stayed on the ground and maintenance drove past it every day and never picked it up. They also play phone games. They don’t answer the phone or return your messages. They have caller ID. When I called right back from a different number then they picked up the phone……
Review №2
2022-07-01Apartment 901 constantly floods. I’ve been saying something since 2011 about the flooding and now in 2022. July 1st. The ceiling collapsed while I was at work. Wouldn’t recommend place this to my worst enemy.
Review №3
2021-08-11If your seeking a decent living place please look elsewhere. I have been here almost a year and have experienced the worst especially from management! there is no way to contact corporate the number i received from the so welcoming and evil “Carolina” does not work! i’ve even drove to the corporate office it’s completely EMPTY! no one answers the phone for the number they have listed on the website. My issue here is the AC! it has been out for over a month our “friendly staff” in the office “carolina” has literally sent maintenance out 12 times! maintenance is obviously not able to correct the issue but they continue to send him out and it’s literally working for one day! my other issue is the roaches upon moving in i noticed roaches here and there but immediately used my own method of pest control and was able to control it that’s with keeping my unit clean of course. next issue is trash the trash is always overflowing trash in breezeway LOTS OF TRASH!!! mold is a huge issue as well as a soon to fall roof! Please avoid these apartments by all means unless you desperately need a place to stay which was my case. There are other tenants here that are experiencing the same issue with the AC as well as other things.FOX 5 is next!
Review №4
2022-01-03The manager has not sense of urgency. Anytime you have a maintenance issue it gets swept under the rug, things rarely get taken care of in this apartment complex. Things have gotten so bad, that if you demand for things to be taken care of properly you get yelled at by the manager of the complex. Maintenance requests are posted to the site and completed on the computer but we never receive a visit to get anything fixed.
Review №5
2022-02-17My sliding door did not close all the way and it wouldn’t lock. I discovered this on a Saturday as I was unpacking boxes. The “emergency maintenance “ guys came by and essentially told us they couldn’t fix it. I went to the office on Monday and they said that they had the order and was sending someone over. Today is Thursday and they still haven’t been over to fix it. Also I don’t have a key to access my mailbox.
Review №6
2022-04-08I didn’t have a pleasant experience living here. Moving forward, after 3 years of moving out in being charged for something. The office staff and corporate isn’t answering.Please provide another form of communication. Emails work if you ACTUALLY reply.
Review №7
2021-08-268-25-2021---DO NOT MOVE HERE...there has been violence here and last night someone was shot in the 300 building. I have lived here for 2 years and signed a new lease only because we are trying to buy a house in a few months. I have 2 small kids who cant go to the playground outside our building because there is broken glass, and people always walking around smoking weed. One of the bathrooms has a leaky ceiling over the tub, they stop the leak from upstairs sometimes. But there is a mold spot, and they have not tried to fix anything on the ceiling. The other bathroom my toilet will not flush correctly. I was told many times by management that plumber is scheduled to be here such and such date never shows. I do not feel safe here will be moving. I had to give one star to post but should be zero. ROACHES TOO...we had to bomb our apt twice in the last 6 months.
Review №8
2021-06-13Worst apartment complex in all of Duluth. With that being said the apartments are very spacious ND would be nice if there was a change in management , Ive complained about the apartment for the 2yrs Ive been here and still havent seen anything being done about any of the issues . The management thinks that sending out flyers is a solution but all it does is make things worse . Ive been dealing with a roach infestation for the last year and half due to the disgusting neighborhood its either littered with trash everywhere or neighbors throwing trash off their balconies . And if u ask them to send pest control they send some cheap no good company that only sprayed my kitchen which made roach migrate to other areas of the apartment I keep a clean house but it doesnt matter when your neighbors like living in a landfills
Review №9
2022-01-06Been trying to schedule a tour for an apartment here for weeks now, and no one ever picks up the phone at the office!!! I even leave voicemails and messages online when I want to schedule a tour. Never receive a call back!! Whoever works at front desk or the leasing department never picks up!!!! Already shows how these apartment complex really is which is so disappointing.
Review №10
2021-04-23Living here was great and very delightful definitely a good memory to remember, nice spacious apartments and good caring management. I moved out not too long ago to get a townhome and came back recently to get some documents and Claudia assisted me well and they still all had excellent service. Definitely recommended.