In-store pick-up
Yes
Mavis Tires & Brakes in Cumming
Categories
Location on the map
Cumming, Forsyth County, Georgia, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 770-889-2700
Site: https://www.mavis.com/locations/...
Site: https://www.mavis.com/locations/...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Tires & Brakes in other cities:
Comments (199)
I got flat tire on my Tesla Model 3 of Friday afternoon.Called Tesla roadside service. Their mobile service was not available offered to tow the car to Tesla service center in Alpharetta that is far from my place.Called this location to check if they can fix Tesla flat tire (not very place does it). They asked me come over. Gentlemen at front desk was very courteous and expedited the service in 30 mins. Charges wereI never got such a fast service before at any place. Will use their services whenever I need it again.
They provide great service while doing what others cant.When you have a wheel/tire that is either really large or really small, not every shop is equipped to handle it. That was the case with the wheel on my Mahindra tractor that had a slow leak that had frustrated me for months. The 2240 Peachtree Pkwy Mavis Tire shop was able to handle the tire on their equipment and get the problem fixed when others couldnt. Thanks guys!
There is no one around that compares to these guys. John is the man and my family has been taking vehicles to him for as long as I can remember. Friendly staff, best prices around, and never pressured with anything, they just present facts and give you the details to make the best decision for you. Would not take mine or my wifes vehicle anywhere else.
I got a nail on tire and visited if they can fix it. They patched the tire free of charge even though I have never been there! How nice they are. Thank you so much!
Great service as always from this team! I had a nail in my tire which I was concerned would require the purchase of a brand new tire for my SUV. However, I ended up getting my tire repaired, and I was on my way home in 30 minutes! Thank you so much!
Fantastic Service by Jonathan, the GM. I will go back to this particular location and recommend. I was actually thanked for waiting by a staff member and they went out of their way to take care of me.
I cannot say enough about the high quality of service provided at this location! The staff is friendly and courteous. I’d give them 6 stars if I could.
Such great service! I have gotten two sets of tires here, and recommend them for good pricing and continued service.
This location used to be so good with customer service not any more. Called to schedule an appointment this Asian guy answered he is very rude and I had to hang up the call. Long time customer with this location I am looking for another one !!
Always so great at helping me with all of my tire issues!! Ill never go anywhere else for my tire needs. Thank you!
They were very helpful, courteous and timely in repairing and patching our tire.If we have future tire problems, they are now at the top of our list.
Fantastic customer service and work. Repeatedly this shop goes above expectations in providing service and doing an exceptional job for the customer.
Had to stop there on my way home from work with a flat tire. The gentleman were friendly and courteous and repaired it and got me on my way in no time.
If there is a nail in the road, my wife can find it. Ive been to this place at least 6 times for tire repair and should put them on speed dial in my phone. Quick in and out. Make sure you book an appointment before going in.
Great customer service! They were very nice and helpful when I had a few things with my car I needed fixed. Very prompt and the issue was addressed in a timely manner. Will definitely be going back!
Fantastic customer service. We have been going here for years and even with the ownership changes, the folks there continue to make solid recommendations on what is best for the car and your wallet. John up front knows his stuff and can be trusted. Keep it up!
The customer service here is amazing! My car was out of oil and I had to pull over immediately and walk to a store nearby for oil. I explained why I needed and they gave me oil free of charge, and refused payment or tip. In todays world, you don’t see acts of kindness like this very often. Thank you guys so much!
John is an honest guy and made me comfortable bringing my truck there. He wasnt trying to upsell me, he actually told me what I could do to spend a lot less! Then, he knocked the work out himself so I didnt have to wait long! That speaks volumes to me.
This shop is my go to for any car repair/tire issues. Been coming here for years and have always had great service at a great price. I wouldnt trust anyone else with my car.
Refreshing new management (since 2017)! Good customer service and NO UP SELLING. Well definitely go back. Thank you for taking care of our car and the safety of our family.
I take all my cars here, and they never let us down. Thanks to all the great folks at DeKalb Tire for all that you do to keep our cars running. Great service, work done on time and a good value!
I arrived during a point the shop was very busy and told they couldnt see me for a few hours. When I returned I told them about the slow leak in the tire. They found the nail I identified, plugged the leak, sent me on my way with no charge and a smile. Great customer service and a great business to have in the community.
Battery had died, got it jumped and stopped here, they had to run down the street to get the right battery and also re-attached the fasteners on tire cover for me that was rubbing and was back going in less than an hour. John was very nice and they got me a battery installed cheaper than I could buy it.
Went in for a small work on my spare tire. Got it taken care of and out in 5 mins. These guys know their work and more importantly what it takes to keep their customers happy.
Awesome service, been coming here for a few years for tires and theyve always been awesome in taking care my vehicle, I will always recommend this place to my friends and family.
Wonderful service. Even though they were busy, they repaired my tire in under an hour. So glad I found this shop.
Everyone at this location is awesome. Very fast. Very friendly. Fair price. Great work. Don’t hesitate to use them.
Stopped in to get a tire plugged - happily took care of it immediately. Highly recommend
Carl has great customer service. Very knowledgeable give good rates, efficient work. They are awesome!
Very happy with the service! John was super professional with my mothers car and got the problems fixed with no issues!Thank you!
Friendly and quick service. Dropped the car off in the morning and it was ready that afternoon. Nice place to do business with.
Went for a tire installation. Very smooth, friendly operation. Work was done quickly and at the quoted price.Went back had an oil change. Same results- fast, friendly. Good price.Third trip, as solid as the first two. Oil change, balance/rotate, alignment, and fixed a slow leak.
John and his team are wonderful to work with. They have great pricing and deliver true customer service.
They were awesome in and out in 30 min… 4 new tires. End of the day too
Guys were great, especially that this was an emergency. Almost a mile away. No spare.Great service, impeccable service. Left with a smile.
I called early on a Saturday to get a tire patched. They were very helpful and even suggested that I go to the Dekalb Tire down the road if I needed it done quickly because they were pretty busy. They were able to fit me in when I dropped the tire off and were extremely helpful. I have also bought tires from them in the past and they have always been great.
I needed a tire on my truck patched after getting a nail in one of them and Dekalb Tire was the only place willing to do it. The people there are amazing people with outstanding service. Definitely where I will be going for my repairs from now on.
Decent tire shop. Good online pricing and prompt service. If you visit here during weekend, you may encounter not very friendly front person who seems doesn’t like work on Sat/Sun but that’s minor. Overall great experience.
Had a nail in my tire. They got me in fast. The staff was friendly. Will definitely go back again.
Came in with a flat tire had me in and out in less than 15 minutes. AWSOME serviceThank you Carl.
I was greeted immediately. These guys actually care about you the consumer. I walked in with no appointment and they knew exactly how to take care of their community. Huge thank you to you and your guys
I had originally reviewed Dekalb Tire with a 5-star review after they patched my tire at no charge. However, I am following up on that review as well as another terrible experience. After picking up my vehicle with the tire supposedly patched, I made a 6-hour trip out of town. Once I arrived my tire pressure light appeared again. Long story short, the tire was never patched, a nail was found on the sidewall and I needed a new tire. My trip was ruined with this inconvenience and my family was put in danger, traveling so far with this problem that they led me to believe they had fixed. A second visit to this shop, I was putting air in my tires in another vehicle. The tire gauge broke off. Two employees came out to look. At first, One employee said that the gauge could be replaced, but the second looked at her, then to me and said, no, that a whole new tire would need to be purchased. We proceeded to enter the shop where I was shown my tire options. I called my husband and he said to wait. He took it to another place who replaced the gauge at no charge. Twice now, I feel I’ve been deceived by Dekalb Tire. Though it’s convenient, I won’t ever return to this business.
This has been our companies #1 place to go and get our vehicles serviced and new tire. We really appreciate how far above and beyond everyone at this location goes to make sure everything done properly and is always 100% transparent and honest. HIGHLY RECOMMEND!!
Professional and friendly service! My daughters front tire kept leaking air, and I thought it had been fixed at another service center. However, the tire still leaked, but DeKalb Tire identified the real problem and took care of it. If I ever have any tire needs again, I will definitely go back to them.
Quick work, excellent service. Great guys who treat you right!
Jessica, John, and the whole team are great! I picked up something in my tire. Called Dekalb as they had fixed my wife’s cars a couple of years ago and they were able to get me in immediately. They fixed the flat and didn’t even charge me for the repair. I’ll definitely be back for my annual service in a few months.
Unreal experience! Fast, honesty, kind. Only place I trust with my car.
Theyre honest and consistent, not sometimes but ALL THE TIME!!! I love them and they will always be my GO TO! HONEST, Friendly, professional, kind, courteous, which is a very RARE find in an automotive shop these days! I LOVE these guys!!! I recommend them all the time!!!
I have been doing business with Dekalb Tire for a couple of decades. They always give great service at a reasonable price. I went to the Ptree Pkwy location for a tire repair today and I was in and out in about 30 minutes. No charge!
This place is awesome they were very good quick and helpful. The best will return.
Always great to work with. They are fair with pricing and make sure to get the job done quickly. They even made sure to give me the discount I was originally quoted even though prices have since increased.I’ve been a loyal customer for years and wouldn’t take my car anywhere else.
My experience at Dekalb Tire & Automotive Service was great! I went in because I had a slow tire leak. They took a look at it and found that I had a small nail that was in the tire. I appreciate the fact that they actually showed me where the nail was exactly. They replaced the tire in no time! I would definitely go back and recommend them to others. Thank you!!!
Super good folks!! They have always taken great care of our car and tire needs. Honest and reliable service.
Good experience, price was good and very happy with the tires.
Great Service!My tire was patched in just a few hours!! Didn’t have to wait long at all! Great customer service! Would 100% recommend!!
John is always reliable, honest, and timely. He accommodates to my schedule and is quick once onsite.
Super nice people and customer service. My car dealership did a bad job fixing my tire leak. The folks at Dekalb Tire fixed it the right way. Super happy.
Great guys, they work with Teslas! They know all the details about its wheels and tires!
Another great experience this week at DeKalb Tire! John and team are always great to work with. Honest, fair and up to the challenge.
My father brings all of his classic cars to this Dekalb Tire. When I brought my car here to get a quote on some services they were great. They are a fantastic team and honest mechanics. Now I drive over 40 miles to have my other car serviced here. My husband, Johnny, came and was very happy with their quick work and reasonable prices. Now he also drive to this location to get any work done on his car. If you need your car serviced check them out. You will not be disappointed.
The folks at the Dekalb Tire are top-notch. The service is extremely fast and high-quality. Their price is impossible to beat. Always very happy with them.
Had one of the best tire and automotive service ever. They were very friendly and customer focused. The level of service was quick and extraordinary
This Dekalb Tire location (Peachtree Pkwy) is now my go to for any tire or suspension issue on my Audi Q7. They are knowledgeable, professional & keep you informed throughout the repair process. They backup their work 100% and gladly check any mechanical issue without charge. If there is an issue that requires a charge they are quick to inform you with an estimate. I highly recommend this shop if you’re looking trustworthy place for your next set of tires or repair.
The team here is a really good group. They do a great job explaining any issues that may come up and they are incredibly honest with the work you need on your car (they are not trying to rip you off and sell you services you don’t need). Thanks Larry, Jon, and Jessica!
Jesse helped tremendously, got my tire back on the road. Thank you Jesse and Mavis!
Quick and quality service with very reasonable prices. Needed some quick fixes on my Range Rover that would have cost me an arm and a leg at the dealership. These guys said they could handle it and got me in quickly, rushed over parts, and showed me everything going on with the vehicle. This will be my go-to place from now on.
Called about a nail in my tire and they were able to get my replacement tire from their warehouse and installed same day. Very knowledgeable and friendly. Will definitely return!
Best customer service, have used them for years. Appreciate all you do to service our vehicles.
Great service great staff great prices
Honestly and a hard working family centered people!!! We LOVE this store
I have been connected to 5 vehicles assessed and work completed on here over the past 2 years, two are my own vehicles. They are my go to because they exceed every expectation. As a single female I fear repair shops, I second-guess and triple check everything and these guys are above board on every level and I really appreciate them and it eases my mind knowing Good Guys still exist! It doesnt matter who answers the phone or who is working that day, it is consistent excellent quality of professionalism.
Jessica and Harry fixed my flat in no time! Thank you for keeping my family safe on the road! I am a loyal customer for 15 years+.
I was with a friend while they were having their car serviced and I was so impressed with the service I had to do a review! The entire staff was super friendly ,Which unfortunately is not always the case in places like that. They answered every question with enthusiasm and patience. The work they did was steller! It was also very nice to see a female staff member. Sometimes having work done on your car can be such a boys club if you know what I mean and it was just nice to see another lady just as knowledgable ( maybe lJust a little bit more lol) as the rest of the employees.the quality of service was fantastic! I have no doubt that they have made a new customer with me and I havent even needed work yet lol.
Best tire shop ever there the best
DeKalb Tire is the best place to get your car serviced. They are honest, quick service and friendly, and truthful, no surprises. I really trust them after having been ripped off in other well known places.A-1 , Thank you.
John and team are always helpful. Been going there for 10+ years and the service quality has not faltered.
John and his team always take great care of my car. I have been a customer for years and will continue to bring my car here! They are trustworthy and dont ever try to sell me services I dont need. Thank you, John and team!
They are SO nice at Dekalb tire. Got me in and out same day on a tire patch and could not have been a better experience.
Very good service, fast and easy, would recommend!
Great mechanics, friendly staff. had me in and out with a tire service within half an hour.
John at Dekalb Tire on Peachtree Parkway always takes the greatest care of my tire needs. Highly recommend them and appreciate their service.
I got a roofing nail into a tire. Went to store. They patched it in an hour. The gentleman in the store is so nice. Highly recommend the service!
I always take my truck here to get serviced. Always quick and efficient. John and Jessica always take great care of me!
I won’t go anywhere but Dekalb Tire Peachtree Pkwy. Ask for Jon and you will never go anywhere else. Dude goes out of his way. My wife, daughter and daughter-in-laws don’t get the typical litany of BS items thrown at them. Jon explains things clear and simple and treats them with respect.
Very helpful and friendly staff. Reasonable pricing. Convenient location. They also do some mechanical work and oil change. Would definitely use them again.
Above and beyond service each and every time I visit! A true repair shop you can trust and will make sure you have too notch service.
I had my car tires changed like 3 months back or so. When I got a flat tire last night, I called same shop again and they refused to do it for free as I didnt have extended warranty from them. Then out of blue I called Dekalb Tire, as they were near to my home. They not only fixed my flat tire for Free but also did it in like 30-40 mins. I was surprised by their professionalism and hospitality. Now they are my First Choice whenever I have any issues for my car. Kudos.
So impressed with the service we received when we stopped by the other day to purchase tires. Jessica was very knowledgeable and informative and super personable. Best service I’ve had in a minute.
Great professional and friendly shop. Very passionate about supreme customer service/satisfaction. If you are in need of automotive care, please consider Dekalb Tire as your go to shop!
Gr8 place..gr8 service and gr8 ppl...I really liked in the first visit itself and would surely continue to visit..
I’ve been a consistent customer for all of my vehicles because John and the technicians are very knowledgeable, trustworthy and customer focused . A rarity when comes to this industry.
I use this place all the time for our cars. (even though it is not to close to where I live ). Always give 5 star reviews and ALWAYS highly recommend them. They are honest reputable customer oriented and will go out of their way to help you. John is great and friendly.
I came in with a flat and Jessica went out her way to help me! She even squeezed me in a busy day so I wouldn’t have to leave the car there overnight. Very friendly and very helpful.
Carl and the team were extremely accommodating and turned my repair around quickly. Highly recommend this service!
John and his team are wonderful. Not only competent technicians and staff, but the customer service is the best. It’s the little things and the details that make this a great resource for the car.
Good place to get tires and good customer service
Weve been bringing our vehicles to DeKalb Tire & Automotive Service for more than a decade. The team has always provided excellent service, fair pricing, complimentary pre-car purchase evaluations, and has been honest about what repairs are needed and which are not. I highly recommend this service center.
Jessica was amazing she helped me and made sure my experience was amazing! Love her and I will definitely be back
Have been going to dekalb for years and they always do an amazing job!
John and his group here are awesome. they are the only people I go to when it comes to anything I need for my cars. can not recommend them enough!
Dekalb Tire & Automotive Services is my go to for my tires. They have a very friendly staff, easy to work with and are fair and honest.
Had a scerw stuck in my tire the day before thanksgiving. Went to 2 other tire places near by and both quoted over 2 hours wait. 3rd time was the charm, they quoted me an hour (what I was expecting), but it was under 15 minutes. On top of that they didnt ever charge me. I have never shoped there before, but will definately buy my next set of tires there.
John was good at getting me in and out, no hassle just great service. 10/10 would recommend
These guys rock. They took me in for an emergency repair when nobody else would on a Saturday afternoon. Fast turnaround and quality work...they have my business!
Had what I needed in stock! John and his staff did a great job, very quick and efficient. For a fair price as well.
DeKalb Tire in Cumming is unquestionably the best tire shop Ive used in town.If youre not going here to get ALL of your tires, then youve probably never been here.Fastest turnaroundBest serviceGood pricesThey honor warrantiesNo BS
Great place to do business. Friendly staff, and very informative. They will address any concerns that you may have. They also have the best tire prices around. I highly recommend them.
The best auto shop in Northern Georgia, without a doubt. I drive 45 mins south solely to go to this location. Front desk staff members are always very knowledgeable and helpful and will get you what you need. Very affordable!
Had new tires put on and balanced. They did not balance correctly and drove to FL the next day and the vibration was so terrible you could hear I’m out voice .. for 9 hours.Once we arrived in FL we had them balance again. They only paid $20 of the bill and took no responsibility, we later found out they bent one of the wheels.Terrible service. Will never go back.
Thank you Jessica for your excellent customer service. Although this location was unable to get me in that day, instead of just saying No, she called another location and set it up for me to go right in while i was still on the phone. Thats customer service.
This store provides top notch service in every way. Their work is consistently good, and they are very specific and accurate about cost and time needed for the work to be completed. I drive pretty far just to reach this location because I have come to trust them.
This place and staff are so nice . I am unable to express my gratitude in words to the staffs who helped me to figure out a solution for rim bent on my car tire. especially Jessica. thanks a lot
Originally had given a 3 star review, but the manager reached out to me to address my concerns. I didnt think this type of customer service exists anymore. Thank you to Dekalb tire for restoring my faith in customer service.
Great staff. Honest diagnostics, competitive prices, and reliable product. I drive 30 minutes, passing tons of other shops just to come here when I need something done. Dont waste your time going anywhere else.
Be aware that this place will recommend unwanted service and might even damage your car, always get a second opinion.I had a very bad experience took my car which was running fine needed oil change and wheel alignment, they recommend I need four tires and water pump replaced and I had brand new rear tires and I denied and picked up my car and now my car is leaking oil from bottom, which they damaged and I verified water pump which is fine and I dont need a replacement. I will never go there again very unethical business practice.
Great places , still comes fore tires and ither services even after not working for them no more
John and the entire crew are the best. Prices are very fair and everyone here is honest and friendly! Love this place!
This team makes it worth my drive to this location, the front staff are so helpful and friendly while the back guys are very knowledgeable. I would 100/10 recommend to a friend or family member soon!
Fantastic service - took it to them for a puncture. They delivered on time. Explained what was the problem and more importantly DID NOT charge a penny!!!!
James and his team are great!I was originally referred to this location by my brother-in-law who had used them extensively in the past with excellent service and results.I now take all of my vehicles there for all of the maintenance and service.Never been disappointed.They have saved me money... time... reduced my stress when the truck(s) is/are not working as they should.Thanks James & Team DeKalb!
The attention was good and the guys were friendly, but I was not happy with the quality of brake service. I essentially paid for a brake job that I ended up having to fix.After service, on the way home the rear brakes screeched terribly. I returned 3 times in about 2 weeks to correct the issue. To their credit they spent about 30 minutes each visit and on the last visit the manager told me they replaced the shoes. The mechanic told me that sometimes new shoes and drums squeak for a few weeks and to just let them wear in. That really didnt sound logical to me but, I wanted to trust the guy.After another 2 weeks of noise I decided to take a look myself. Im not a trained mechanic but, Ive changed brakes before and with a brake diagram I found online the first issue I saw was the strut was not properly set in place on the right rear. I fixed and greased all the metal contacts again. Still noise. So I looked again and noticed the rim of the support plate had been bent, likely when someone pried off the drum. I straightened it back and the noise was gone.
Great service awesome awesome staff, Carl is awesome!
Refused to repair my tire claiming they couldn’t repair run flats, then changed the story to they were two hours behind and wouldn’t help me. Just got the tire repaired for free and my tire pressure sensor rebuilt at Discount Tires down the street with no problems. Two guys standing around in the front when I walked in on Sunday and just don’t think they wanted to do anything with 3 hours left in the work day.
These guys rock. They are honest, fair, and very easy to work with. When I was looking for tires, some of the larger chains could not or would not make the effort to get the tire I wanted; instead they tried to sell me a tire they had in stock. Dekalb tire was able to get the tires I wanted and install them on my schedule with zero stress. I would highly recommend them.
James is one of the nicest auto store managers you will ever meet. Has been great for my family including dealing with wife AND my 16 y.o. daughter in a very professional and honest way. Cannot say enough good things about this store. And their prices are competitive.
Amazing customer service, always. They knock things out quickly and correctly and are very helpful. Ive been going to this store on Peachtree Parkway for the last 8 years and these guys always go above and beyond.
This place is terrific. The first time I came in thinking my bearings were going bad as I heard squeaking coming from a wheel. After rotating the tires and, obviously, refastening the hubcaps, they sent me on my way free of charge. It was just a loose hubcap.Last time, I brought my wifes vehicle in with a head gasket leak. They found the problem quickly and quoted me a good price. An old ancillary piece broke during the replacement of the head gasket seal. They tried to patch it, but it didnt work. They ordered a replacement on their own dime. A few days later, when the replacement came in, they discovered something was off with the timing belt tensioner. I prepared myself for the up-sell and, to my surprise, was told theyd take care of it for free since it was replaced just over a year ago at another location. I was offered a ride home and told, if desired, I could rent a car while my wifes was in the shop and theyd reimburse me for it.This place is unbelievable. Not only are the people extremely polite and friendly, but they understand the ROI of treating customers honestly and fairly. As long as we live nearby, this is where were taking our vehicles.
The service was excellent. Was greeted by name as I walked in the door.Will recommend to my friends.
Everytime I have had work done here it has been good (although the free WiFi is not free unless you have Xfinity), but the issue I always have is getting them to work on my car. I only ever come for a quick oil change and tire rotation, but there is always a long wait. Seems to me they are understaffed or bad at forecasting, I got fed up and eventually stopped coming.
This place absolutely has its staff together!Great deals!Great prices!Great service!Ask for Jessica, she will take really great care of you!Highly recommended!
Will only go to this location specifically. John is always very helpful and will do whatever possible to make sure you are getting what you need and only what you need. Everyone in the shop is very knowledgeable and helpful as well.
Went in for an oil change , had an appointment that I made through someone apparently from a call center not even in the same state .. so when I arrived they were super busy and had multiple cars in line before me .... the front staff was courteous and understanding and worked me in only a short time after my appointment
The guys at Dekalb tire are fantastic!!! Always take GREAT care of us. Always trust their recommendations!
Great staff! Super friendly and helpful, especially Jessica. She went above and beyond to help me and to make sure while I waited I was comfortable.
I just went to Dekalb Tire because they were the only ones that had what I needed in stock. We weren’t sure if we needed to replace a few tires or not.Long story short, the staff inspected and let us know that we still had a few thousand miles on our current tires. They suggested we not replace them now. Most other companies would realize we are not knowledgeable and suggest new tires. Dekalb, on the other hand, was honest. While we didn’t spend any money today, will we definitely go back from this point on and refer others as well.
I was just going to let the fact that they couldnt balance my Lexus tires go because I did not want to be petty. So, I leave my car over night, Uber to work, uber back the next day to get car after they said they could not do the service because my tire key was missing. But then the guy tells me I need 4 tires and asked me if I wanted them to bust the lock on the lugs to do it! Why would I want that to happen? Thats a security feature on my car. Also, the dealership only tried to sell me front tires and you know thats an up sell. I took it to Toyota and they were able to do the service in 2 hours! When I lived in Dunwoody, Dekalb tire was trustworthy. This location acted like they had no clue!
Great customer service! They are always so helpful. I didnt need any work done today but they put air in my tires.
Went into the location and was given the best customer service I have received in a long time!! Very knowledgeable staff and the friendliest front desk staff. I will defiantly be telling my friends and family about the location. Thank you!!
A friend recommended Dekalb tire after visiting them for a tire repair. I went in with a slow leaking tire and they had it fixed in record speed with phenomenal service at a great price. Ill be sold as a loyal customer for a long time to come.
Awesome service, honest guys at the shop you can trust
Every single person (4) I spoke with during a flat tire false alarm was extremely courteous, competent and honest about what was wrong with my tire (which turned out to be nothing aside from being the butt end of a neighborhood kids prank, apparently). They didnt charge me a dime for their time either. Definitely going back here for future work (they fo more than tires)!
I was visiting a friend who lives an hour away from me, I first stopped at Scotts auto service but they were booked up. I asked the guy there would he have someone else he could recommend for an oil change and tire rotation. He pointed me to DeKalb tire.James was awesome, I informed him I was going to see a movie and wouldnt be able to be reached. I told him if he saw anything else that the car needed up to $100.00 go ahead and service it. Came back to pick up my car James informed me that the nut that holds my tie rod end was missing ( Thanks cough-man tires) and that could have been a pretty bad situation. His guys re-threaded the tie rod end and replaced it with a nut, at no charge.Again I live an hour away from this place there are tons of auto tire shops around me, I will be making the drive out there any time I need service that they offer. They are great.---Darren
Long-time customer, they nailed my repair, great service as always!
Ouch!!! Asked how much to refill my washer fluid and they told me 99.99.... LOL... this is really bad since you can buy washer fluid for 2.99 for a gallon at a local auto parts store... definitely stay away!!
Excellent service, they fix my tire in a snap, 100% recommended, will come back for alignment!
John and team provide outstanding service, efficient and thorough with fair prices and honest feedback. I don’t go anywhere else for service on our vehicles!
I took my boyfriends car in to get the tire pressure checked, staff was very nice and accommodating. The mechanic that put air in the tires was very polite and even showed me how to reset the tpm light on car. Very nice!
Very professional. Another tire store tried to sell me a new tire quoting the cut is 4 inches long and cannot be repaired (which is not true as I took a look myself after leaving their store) while these guys have it fixed properly in less than 1 hour.
Extremely friendly, professional and the prices can be beat. The #1 place to have any work done on your vehicle.
This place is Awesome! Great staff, I was in and out with no problems I will be returning with any future tire problems
Ordered tires for my wife’s car earlier in the week. Show up and found out that Dekalb Tire was “bought out” by Mavis Tire and that there was a mixup and my tires were sent to the wrong place. Said they could get them next week and I was like “thanks but no thanks”. My advice, avoid Dekalb Tire/Mavis Tire. There was a brand new Discount Tire that was really close and they took great care of me.
Amazing service. Got us in right away. Comfortable waiting area. Highly recommend.
The crew at Dekalb Tire always takes great care of us. They tell us whats wrong as well as whats right with our cars. They offer solutions to meet our budget. Thanks!
Ive been a customer for the past two years for everything from oil changes to tires to brake service and more involved mechanical repairs for my familys Mustang and Sienna.As with any auto service center, communication between the staff and customer is key. Their quotes are fair, easy to understand, and accurate with thorough explanations on request and zero sales pressure. This locations team is honest and capable including one particularly skilled, personable mechanic named Aram. If you need help prioritizing needed services to fit within your budget then speak with Aram specifically for expert advice on whats most critical to repair and in what order.Having tried other shops in the area since moving in late-2011, I give my highest recommendation to this DeKalb Tire location.
Great service and friendly people!
I Got a Flat Tire After Work While Driving Home.I Pulled into an Auto Parts Store & Without Hesitation. They Came Out & Fixed My TireWhat a Blessing !! Thanks Guys!
John and the team are excellent. They have become my go-to shop in the area!!!
My tire had a slow leak. It was quickly patched. Great service!!
Great place. Squeezed me in last minute even though they were very busy.
Quick and super awesome guys
John and the gang are always friendly and honest! My first stop whenever I have a car question ir need.
Had a great experience, very helpful staff, Jessica helped me get everything I needed, would definitely recommend coming here.
Carl did a great job servicing my vehicle, recommended wholly
Didnt do things right the first time
Great honest team at this location !!!! You can tell they care about the customers and the cars!! Highly Recommend
I was able to get tires for my Roll Royce Phantom which elsewhere i was told has at least one month back order in three days. I am a very satisfied customer.
This is the only tire shop that didn’t try to sell me one or more tires and just fixed my flat. They are very kind and professional.
Great work, great price and very nice staff
Lady who assisted me was helpful and provide the best service. I forgot to ask her name, anyway thanks again!
Great place. Free tire patches and plugs. Highly recommend
John is the man!!! He always takes good care of me 🤗
Got me a replacement tire and fixed few minutes ahead of time; I had to take a flight back and Jessica kept her word.
Everyone was great. Helped me with a tire problem when I was really pressed for time.
Great service and friendly staff! Best price on service around.
Great customer service. And fast turn around do recommend this place
Great staff and service.Have been going this location for over 15 years.
Great place , Jessica James is very helpful and takes good care of your needs. Next time you in ask for her !
Great team working here. Came in with a nail in tire was out in less than 30 mins!
Great automotive shop and even better customer service. Highly recommend this shop for all your vehicle needs!
Can’t say enough about the great staff and superior service we receive at each visit
The guys there are the BEST!
The manager, John, gave excellent service. Will be back to this store for future business
Very fast and they did a killer job! 10/10 recommend.
Great guys good work
Excellent service…quick and reliable!
I left my car here for only 2 hours for a popped tire, and they fixed it within those two hours and its perfectly fine
Great guys, very reasonable price
Great staff and I was in and out in no time after four tires installed.
Great place. Friendly staff, very efficient in what they do!
Total reviews rating 4.9
199 Reviews for Mavis Tires & Brakes 2023:
Review №1
2022-05-19Great customer service! Quick repairs respectful of your time. Complimentary repairs for little things like patches & valve stems plus great pricing for new tires. Highly recommend+++
Review №2
2022-07-01The employees at this location are extremely friendly and helpful. They are always my first call when shopping for tires, and theyre willing to compete with anyone on price. Complimentary service for small repairs is what puts them in the 5-star category for me. Quick, convenient, professional. I couldnt ask for more.
Review №3
2022-02-12While out running errands with my young daughter, I got a flat tire so I pulled into this place, as it was the closest to me. They had my tire replaced & out the door in 30 mins! & On a Saturday afternoon!! Price was fair. Gentleman at the front counter was really nice. Fastest service I’ve ever received on a car (even faster than an oil change!) I’ll definitely be back! Thanks for the quick save!
Review №4
2022-04-05Absolutely amazing. Bad day was turned into a great day with the nice gentleman (I am terrible with remembering names) running the floor. He was very honest and timely with putting 4 brand new tires on my car. Super pleased with my experience there and I will recommend this place to anyone and everyone I can.
Review №5
2022-03-05John helped me get new tires and had it done extremely fast. My family has been coming to Dekalb Tire (Mavis Tire)for many years and they’ve never disappointed. These guys are great and help me keep my family safe.
Review №6
2022-05-26I just moved to the area and was super nervous when I got a nail in my tire. I had no idea where to go. My aunt recommended this place and they were amazing! I was in and out in under an hour and everyone was so nice! I’ll definitely be back with any other issues! (Hopefully not another nail though :))
Review №7
2022-05-16Joe and his team are extremely professional. I have been a long time Mavis/Kaufmann Tire customer and they consistently exceed my expectation. Bought new tires, had a flat months later and patched me up even though I didnt have the tire insurance. Stay with companies like this one. I will be a loyal customer for years to come
Review №8
2022-04-07I had my left rear tire lose its pressure . I went here yesterday afternoon. They were busy and said it would take 2 hours. So I took an appointment for this morning. I was late by an hour when I arrived. But they looked at it right away and pulled the culprit (big nail ) out of my tire . It took just about 30mins and im back on the road. Amazing ! And they didnt charge me for the work !
Review №9
2022-07-10Awesome customer service. They were able to work me in for a flat tire repair on the weekend. Very knowledgeable and friendly staff that were able to help fix the tire problems for me. Highly recommended!
Review №10
2022-05-29Great service!! I went in to get a nail removed from my tire. They were pretty busy, and I knew I needed to drop off my car. I received a call within 2 hours that my car was ready. Outstanding service!