T.J. Maxx in Duluth
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Duluth, Gwinnett County, Georgia, US
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Site: https://tjmaxx.tjx.com/store/ind...
- Monday:9:30AM–9:30PM
- Tuesday:9:30AM–9:30PM
- Wednesday:9:30AM–9:30PM
- Thursday:9:30AM–9:30PM
- Friday:9:30AM–10PM
- Saturday:9:30AM–10PM
- Sunday:10AM–8PM
T.J. Maxx in other cities:
Can’t wear a mask bc I have a medical excuse. I was next in line and There were two cashiers. One cashier didn’t even make eye contact she just walked away from the register without explaining anything so I went to the next lady. Who said do you have a mask I said no I’ve been in here plenty of times without one what’s the problem? I said I had a medical reason she put her hand up and wakes away. I waited about 3 mins for someone else to assist me. With no explanation I was really confused. I explain to who I think was the manager that if do you have employees who refuse to check out those without a mask. Even though there’s a plastic screen blocking me from her . Than It might be advantageous to have one person that will take people without mask per shift. I explain to your employees that they need to give an explanation. Like hi ma’am I’m sorry I’m not taking anyone that’s not wearing a mask but let me quickly grabbing somebody who will help. Instead I just felt discriminated against. I’ve had TMJ & it’s gotten so bad wearing a mask I couldn’t do it anymore. So kinda sucks I was treated like I had leprosy. Instead of with courtesy if you don’t want to check me out because I’m not wearing a mask fine. At least have the decency to look me in the eye and explain why i’m being refused service.
The selection at this particular location is very nice. I have never had an issue with returning any items here personally and all the associates have been friendly and helpful. I like that this location carries the runway higher end items. I’ve purchased a really nice dress here in the past as well as a leather Italian wallet. I prefer their shoe selection over other locations as well. Overall I pretty much find something every single time I come here. I’m not sure if that’s quite a a good thing though lol.
Prices are good, the plaza is so busy its difficult to find a parking space. Some associates chase you and follow you everywhere you go like if you were to steal something. The same associates ask you if they can help you find something but at the end they cant help you find anything. I asked the lady to help me find a pair of size 8 jeans and she just said maybe you can find some over there (what a way to help customers) Thats their way to make sure people dont steal merchandise.
The store hours are from 10 AM-7 PM. I came at 6:30 to return one item and had the doors closed right in front of my face. The store manager whose name is Mary, standing at the doors, was very unprofessional and rude to me. She ignored me completely when I was trying to ask her something, turned her back to me and started to talk to other people. Unbelievable rudeness!
I would like to leave no star if it has an option like that. I was at the TJmaxx Johns Creek store last weekend. The cashier (#1115) lied to me on my face during check out. She treated like I am a fool. She asked me to take a survey to get 10% discount. Actually the process is not a survey, it is an application for a store credit card! She should have just told me it is for a credit card application, and I will decline the offer immediately. Then I called the store manager, she told me she will work on it and get back to me. Four days past, no apology, no phone calls, no respond. It is a terrible experience. It is not a right way to do business. I was a loyal tjmaxx shopper, but not any more.
For all of these years, İ have bought zillions of merchandise from TJ Maxx. That is the first time, I used a thing once and I wasnt satisfied with the product and wanted to return it. First, they said I need to bring receipt so that I can return. I found the receipt and bring it back today and they said because it is used, I cannot return. I had to raise my voice and they accepted as a courtesy. Courtesy, really? That is what they have said. I checked their policy and bingo, if you are not satisfied with the product, you can return it ... That explains the products at gym part with hair on them. I didnt even return the hairy wrist band as a courtesy. I am so sad!
I dont appreciate being followed around the store just because i had a bag in my hand from Ross. Everyone usually carries a bag especially women. So why follow me???? Did i look suspicious??? . Some tall guy who looked like the manager i purposely walked different places just to see if hed follow me and boom. You were every where i went i am not a thief ! Will not be doing business here EVER again. Saturday March 9 in the 8 clock hour you know who you are..
Came into the store today, bought a Burberry mens cologne in which the box was very damaged. I asked if they had another one in the back, but they didnt. Then I asked if they can give me a 10% discount for the damaged box. The associate politely told me that she doesnt think they can but went to ask her supervisor. Her supervisor said no and didnt want to talk to me. When I asked to talk to supervisor she was very rude to me. She explained why they cannot give a discount but she said it in a very demeaning and very rude way. As a customer I dont know their policies. It didnt hurt to ask, there is no reason why she had to be so rude to me about it. I still bought the cologne because its Christmas time and I really had no choice. But this is my last time shopping at this location. Rude supervisor!
I absolutely love this T.J Maxx location. It has been one of my favorite over the last 4 or 5 years. I recently open a T.J Maxx Reward card with this location a few months ago. On January 19, 2020 as I was checking out an employee came up to my cashier and asked if I would like to get 10 % off. I was advised that T.J Maxx is trying to update their customers database with updated address. All I had to do is give them my drivers license and T.J Maxx reward card & answer 3 questions on the screen to receive 10% off. As soon as I agree to this, my credit karma show I got a hard injury from T.J Maxx on my credit report. I asked & my cashier said the new card will be mailed home to me. The other lady (short boy hair cut) said because Ive been paying so well with with my T.J Maxx Reward Card that my credit limit increased. I looked at the printed receipt and it says congratulations on your new T.J Maxx Credit Card. I want everyone to know that I have the reward card & never sign up for the credit card. I do not want the credit card. I was mislead into opening a credit card without my consent. I tried calling the manager and was advised there is nothing they can do. I called corporate and was advised that they are really sorry and are not able to do something about it.... This is unacceptable for a corporate company like T.J Maxx to mislead their customers into opening the credit cards.
I really like this TJ Maxx. It is smaller than some of the other ones near malls, but it is not super messy like the ones near malls. On the weekend it is going to get messy by midday, but during the week it is very orderly for a T J Maxx. I have found lots of great buys at this store; more than I have ever found at the bigger store over by North Point. Check it out!
Very nice place to shop. Good collection of items and staff also very friendly & cooperative! Bought some kitchen items and going to visit again and again!! It is is good location and near to all other shoppings as well.. i liked items gonna knock the door many more times!!
It is a real shame to have such unprofessional manager working for an A+++ corporation like TJ max the most unprofessional management I have seen in my life and I am in my mid 50’s the rudest person I have ever spoken to this lady manager should be cleaning toilets at TJ max for minimum wage and she will probably do an awful job at it no more shopping at this TJ max location for me and my relatives and friends and I will also put this on Facebook and Instagram and everywhere els that I can .
Ay, what an excellent selection of clothes, candles, and other random assortments for the home! The most recent thing I purchased from this lovely abode was the softest dog bed Id ever laid hands on. Soft and fluffy on the interior, velvet on the exterior, and the most beautiful brown and blue colour Id ever seen...on a dog bed, at least. My dog had been sleeping on a bean bag for several months...dont ask (hey, at least he liked it); once he laid his rough, brown paw on his new bed, I new he was a happy dog indeed. Dont take my word for it, for I would never want to speak for him--here, let him tell you himself: erufui jbfjidfisd sosdfkfjjf fjfjufdhdbxd ddjgfbhotg!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@!@!@!#~~!$%
If I could I would give this place less than a one...the experience was going well until my husband decided to get in line at the jewelry counter...I was looking at jewelry so it was only natural...when the lady turned around to help he said he was wanting to check out...she loudly told him go away now and get into another line...you have no jewelry and shooed him away...hurry up and get away now...she was loud and rude and it was disappointing...while I was going to make a jewelry purchase I did not just off of the way she treated him...we wont be back....but there are a few in the town we are from so we should be ok....I was just very disappointed.
Total reviews rating 4.2
199 Reviews for T.J. Maxx 2023:
Review №1
2022-06-14Nice selections and prices. Stock varies but everything is mostly organized and neat. Friendly and helpful staff. Brand name clothing and nice items for the home at a fraction of the cost of big department stores. Nice to take your family shopping while on a budget.
Review №2
2022-06-13Horrible experience in store. They are selling defective sheet set and when tried to return the item they are not accepting the return and on top of it blaming us saying that item being used. Informed them just opened the sheet and found a hole in the sheet. Best part is blaming the customer even after selling defective piece. Hope they teach their staff some etiquette.
Review №3
2022-05-13This is one of my most favorite stores for the variety, quality and above all the price points they offer for all sought out brands..one of the best destinations for gifting..its always a pleasure shopping here!
Review №4
2018-09-10There is a nice selection of clothes here like the other TJ Maxx locations. I especially like the luggage and hand bag area oh and of course the hair care section. It’s always busy, but it should never be too busy to give a customer a greeting when you are a representative of a store (also known as an employee). The seasonal section and the children’s toy area were good. The store was rather clean with plenty of staff. Prices are always reasonable. I would like to see more footwear items for children and men. Although the men’s cologne and clothing section provide a nice range of items to find a great male gift. After walking by five employees it was disappointing to not get one greeting.
Review №5
2022-01-10We shop here all the time. Nice selection of clothes at reasonable prices and the store is reasonably clean. Checkout lines can be long at times during busy shopping days. There is enough parking outside.
Review №6
2022-05-14They have hill house!!! Run y’all!! So many good finds at great prices you can’t beat!! Love this location
Review №7
2020-12-11I have been more than 10 yrs customer and t.j.maxx lover. But this location always have been made me uncomfortable and their manner was unacceptable. Today I decide to talk about this. In front of the entrance door, this lady I guess she is a store manager only say hi and bye except for Asian! She pretended to see nobody there not only me but other Asian! What a interesting and disgusting manner! I reported this store and manager at t.j.maxx headquarter today. I will continuously check this store out until they change their manner or fire worker having inappropriate and unacceptable manner.How can I make ‘0’ star!
Review №8
2022-06-07The line was long at checkout but very fast! Great selection of bathing suites
Review №9
2022-05-23Busy store, found what I wanted at a great price, cashier was very pleasant
Review №10
2019-06-13Totally love this place. Always clean and organized. Found a great dress...reg 129 on clearance for 20. Just overall a great store. They always keep the xheckout line flowing too. That is something to appreciate.