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Torrid in Augusta
Categories
Location on the map
Augusta, Richmond County, Georgia, US
Payments
Phone: +1 706-738-6506
Site: https://www.torrid.com/
Site: https://www.torrid.com/
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:12–6PM
Torrid in other cities:
Comments (130)
There is a great selection of clothes for choosing and for all body types
The few times that Ive been here the staff have been so wonderful at helping me find what it is Im looking for. They have a good selection of clothes. Store is always clean and organized. The fitting rooms are still closed here I believe.
Pricing was high, in my opinion. Seams arent impressing me on the shirt I bought, so low to mid grade quality items unless I got a random dud. Ill go back and shop there again at some point. Might change my mind if the quality can justify the pricing.
Great! Just great customer service, great clothing options, great sizing, especially if you have big melons connected to your chest like I do! Prices are more expensive than most stores, but the quality last long.
Super awesome sales crew and great selection...
Phenomenal customer service in the Augusta Mall today. Those sweet ladies never let you feel alone or feel like you arent able to find anything. They are always letting you know that they are there to help. Clean atmosphere. The Store is not too crowded with so much merchandise its hard to move around. Quality clothes. I love this store!
Oh my God the women that work onside Torrid are angels. The store is always clean and covid measurements are always taken. I was having problems with bra fittings but they all contributed to helping me. Thank you ladies so much.
A lovely shop for ladies. I just happened to wonder in. Pricing seems nice. I wasnt shopping per se just cruising the mall and giving myself something to do. I believe the shop is for plus size ladies but they have some really nice fashions.
I love going to Torrid. My favorite plus size clothing store. The associates are always super helpful and friendly, and I love that they wear and represent the brand. The clothes also fit medium sized women so you can definetly find something trendy in any size range. Love the comfortability and the styles are always flattering to my shape.
This has easily became my favorite store quickly! I love their online shop and I love going to the store! Every time Ive been to the store the employees are always so nice and extremely helpful! I absolutely love Torrid! Decent prices for quality clothes that are always super cute!!
I have been shopping in many stores. The employees at this Torrid are more than just Awesome. I cant say enough good about Taylor, Beth, and Lisette. This company is VERY lucky to have these 3 ladies working together and giving such great customer service! Im from Wv and Im going to visit again when I come back to visit my mother in South Carolina. AWESOME EXPERIENCE
Torrids employees are very friendly and eager to assist you with performing bust measurements to ensure you are wearing the correct sized bra. I have been a loyal customer for two years. I must say, I am very pleased to continue to shop with the company.
I had a great experience here. Usually I shop at Lane Bryant, but walked past here in the mall and decided to look around.The wait line for trying clothes can be long during busy times, but the staff there will bring you a steady stream of anything you want to try once youre in. They dont mind if you only end up buying a few things - the focus is on you finding what makes you look good.I have to say, it was really difficult to choose what I wanted as almost everything there was flattering. Lane Bryant is now my 2nd favorite place to find nice clothes.
I LOVE TORRID! Their bras have lasted me over a year, their underwear is comfortable and durable, I love their pants and dresses! I bought a pair of dress trousers today and even though I am tall (510) the short version of the trousers was the best fit for me, with minimal drag on the ground. The staff is ALWAYS outstanding, those ladies do an awesome job!!
Torrid by far has the most diverse selection and sizes!!!! Their cut and make of their line is very accurate and realistic! I have purchased two jackets, and they fit wonderfully. They understand that we are tall people with long arms. (No jackets cut for T-Rex arms here!!!) lol. I have purchased knee socks and I absolutely love! Ample room in the foot and more than enough room in the leg and thigh area!! They stay up on my legs all day!! (No more drunk socks). Keep it up TORRID, you here us loud and clear!!
Great Customer service but not a hufe clothing selection and the prices are way too high for the quality. Just ok in my book.
My wife loves this store
Really they don’t deserve a one star!! They need to learn the difference between exchange and return. I am tired of needing a exchange and they do a refund so you end up losing money!!! I recommend not going there if you like your money!!!! WE WILL NEVER SHOP IN ANY TORRID AGAIN!!! Lane Bryant all the way!!!
I feel like alot of the big girl clothes in this store are ole fashion. Everything has flowers and other patterns to make you look bigger. Get on the latest trend
Everyone was so friendly! They had a good selection and the clothing fit wonderfully. They helped me find two beautiful dresses that are so so comfortable! I so happy with this place! I definitely recommend it.
Love this store and the service. Wish the clothes werent so expensive 😕
It was my first time shopping there and was impress with customer service. Was able to find some great deals. I will go back and also recommend to my friends if they have never shopped there!!!
Staff were extremely helpful without being overbearing in any way. It was clear that the employees genuinely cared about the store and the experience that customers were having while there. Way to go guys.
This store is absolutely fabulous.!! From the clothes that they sell to the customer service, absolutely awesome store & service. we actually wish we had one closer to Aiken so that we didnt have to travel so far to Augusta.
Lizette was amazing! My mother and I felt so special with Lizette today. She helped us find the right size and colors and was very attentive.
Very poor customer service when returning an item. I felt belittled. I won’t be returning to this location and might stop shopping at torrid all together.
Absolutely love this place! Always friendly customer service, sales are phenomenal, and they allow multi discounts at one time!
PLEASE REMOVE THIS... I purchased those items for someone and my CC information is showing. I took the picture to show her how much she owes me for purchasing this item. There is no store like this near her home and she asked me if I would get the item for her. SHAME on whomever got a hold of this picture and posted copies of the receipt with my CREDIT CARD information on it😡
Love this place. Fabulous associates. Clean store. If they dont have the item, they will order it. Love them! Oh and the dressing rooms are awesome!
The only reason this towards story did not get 5 points instead of 4 was because they could not tell me who would pay for all of the things that I wanted in this marvelous store I love this store I love their clothes I love the people that work there Im really glad its in the mall very close to me
Very nice selection of fashionable clothes for plus size women. They are a bit expensive. Nice clean well organized store with a great selection.
The lady working was amazing I really like this store. Its on the expensive side but it is worth it.
I went there looking for some bras on my birthday not much of a selection at all. Employees ignored my finance and I when asking for help. We were the only ones in the store.
Overall great experience, pleasant place to buy trendy plus size clothing.
Finally, a shop for curvy women with clothing that is stylish, young, and affordable (mostly - look for sales). The staff are friendly, helpful, and fun to chat with while you shop.
I purchased a great dress for a good price
The staff there was super knowledgeable and very friendly. I was greeted and helped every step of the way. I will definitely be back to shop.
Friendly staff, very attentive and easy to talk to. Great selection of clothing in various styles and sizes!!
Found a great dress ans on clearance. They have great selection for us bigger girls.. love it
I didnt give it 5 stars only because of the prices as Torrid can be very expensive but the clothes are of excellent quality and the staff is phenomenal!
Awesome store..staff are friendly..clothes are pricey but really good quality for the most part
Always great. Customer service is fantastic. Dressing rooms are spacious. Prices are high but worth it
Google says I visited this store but I did not. So I will rate it a 5 stars anyway be wise the plus size people need a place to go to also.
This place is heaven sent for women. I love all their clothing.
Service was above and beyond. Super friendly, so knowledgeable and helpful. Ill visit again
Always great people there very helpful came in to return on thing and left with 3 things they always get you but the clothes are very nice hate the price but the clothes are made well
Love the staff! Super friendly and helpful. The clothes are to die for that you wont see anywhere else
I came in looking for an outfit for my birthday and the woman at behind the desk was nice at first when I was leaving because I just didn’t find what I needed I said to her you have a nice day and she gave me such an glare I guess because I didn’t buy anything that trip I was so shocked and insulted
Awesome customer service!!
I first found this shop online and was so excited when I found out there was a store in the mall! All of the clothes are super cute.
My new clothes fit really well. Im very happy with my purchase.
Great staff, the wife left happy.
Best place for Plus Sized Shopping. Well designed, stylish clothing. Im a frequent shopper!
Very nice staff, interesting clothing.
Caught the sale on tops buy one get 2 free to update my current wardrobe
Pretty pricey but cute, long lasting, clothes...wish plus size wasnt so costly though.
Ashley helped she was amazing! Now I have a super cute swimsuit 😍😁
The Managers was nice expect the Black lady..She wasnt as professional..Sorry but true.
This place is very professional and they are very affordable on their items . Love the work they did.
Always find what I am looking for for my oldest daughter and they have stuff for me too.
Lots of great clothes and helpful staff
I love they bras
The associates here are always so friendly and helpful!
Just absolutely love their clothes and the wonderful salespeople.
Always have the best customer service
Love this store always has cool stuff..
Women were very helpful and even assisted in my discount.
Very friendly and safety conscious. Clothing is beautiful
Helped me best she could. Well stocked store.
Love the clothes and they are reasonably priced.
Great place to shop for womens clothing!
Excellent experience. Manager and the staff are very helpful and nice.
Always a great shopping experience.
Bra shopping very disappointed in the selection and price
Only one cashier and she spent to much time with one talking. Want be going back.
Nice store, nice staff
The Ladies in Torrid are always very helpful.Thank you!
First time coming in & was so welcoming & friendly.
I love them customer service here!!!!!!
Pricey but awesome. Try to go during sales.
Nice clothes and affordable.
I love this store soooo much!
Love tree clothing options and staff
Walked in with a coworker
Priced too high...even clearance is higher than average
Very friendly staff but pricing was outrageous.
It took 10 minutes to ring up 4 items
Very friendly and helpful employees!
Staff so friendly and extremely helpful.
I go shopping for the Clarence some stuff is a little high
Friendly staff and welcoming atmosphere.
Great store with a nice variety
Love this store.
So happy Augusta finally has a Torrid!
Nothing decent at this location
Size fits great
I love me some Torrid
Love the variety of plus sizes.
Love there shirts
Prices are OVER RATED!!!
Absolutely loved it!
Best employees ever
Friendly staff, cute clothes
Great clothing selection
Love this store.
Love love, love Torrid! ❤💜
Go when they have sales
Great trendy styles and fashion
Really good store
Good place to shop
To pricey
L
Nice store
Loop
Great service
Love
Excellent service!!!
Old ladys stuff
Like
First time visiting and got half off plus coupons to come back. Good selection and variety of styles
Total reviews rating 4.4
130 Reviews for Torrid 2023:
Review №1
2022-05-15Love the clothes, but the attitudes could be better.. went in on a Saturday looking for a dress, they hung out by the register laughing and talking, no one to let you in the dressing rooms and just not very friendly! I love shopping for my clothes, I spend a lot of money on my clothes.. and I feel like they could have better customer service. As someone who has worked retail my whole life, I know it’s hard.
Review №2
2022-06-18There were 2 employees on the floor and 1 other customer when I walked in. I was there for 10 minutes and no one said one word to me. No hello, no welcome to the store, no can i help you.....Nothing. Im trying on shoes and browsing while one is literally next to me talking on her cellphone the entire time. No customer service 🤦🏾♀️ I just put the items back and left. There were plenty other stores that gladly took my money 💰 💸
Review №3
2022-07-03Awesome customer service! The ladies are very helpful and patient. You are allowed to walk around without being hounded. Chris is very welcoming and makes great suggestions!
Review №4
2021-03-20One thing I LOVE about Torrid is the fan in the dressing room!The rooms in Augusta are a bit dusty, but overall very clean and the decor is cute for a dressing room.But let me get to the good part. I am sitting in the dressing room right now waiting on not one, but TWO of the most knowledgeable salesladies ever!Taylor is helping me with my bra and Ashley is being so very patient helping me with my jeans. They are literally shopping for me and bringing the items to the dressing room for me. And they are doing it so nicely and so professionally, I wish I could leave a tip.
Review №5
2022-06-04The staff were very helpful and pleasant.They also have some good deals.... Or so my wife told me.
Review №6
2022-04-19Love this store wish the clothes where a bit more affordable but they last long and they got salesStaff is always nice
Review №7
2022-06-10Love Torrid and the up-to-date style clothes they offer for plus sizes!
Review №8
2022-04-06Order some shoes offline love them!!! I like the fact they have WW shoes and they are true to size.
Review №9
2022-05-21I would have stayed longer if the air conditioning was running, they have fashionable clothes and accessories.
Review №10
2018-08-06Absolutely wonderful store for larger women in our Area. I know how frustersting it can be to buy plus clothing, so here there are wonderful employees and varietys for all plus-girls to help build your closet and make you feel special.