Town & Country Auto & Wrecker in Ball Ground
Categories
Location on the map
Ball Ground, Cherokee County, Georgia, US
Accessibility
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
One of their drivers ran me off the road at the Bells Ferry entrance ramp. I was in the merge lane with my blinker on and he refused to let me in. He drove over towards my car causing me to have to exit to the emergency lane to keep.from being hit. When I looked up he was looking over at me and laughing.
This company is a rip off...their rates are ridiculous..charged 200+ to pull a mid size car less than 20 ft from driveway out of the mud...they did not have to tow it anywhere just pull it out the mud...after the fact i called around to other local companies and NOONE QUOTED NEAR WHAT THEY DID..was almost double what other companies quoted THIS RIP OFF SHAM OF A BUSINESS....DO NOT ALLOW THEN TO ROB YOU WITHOUT A PISTOL...BECAUSE THAT IS WHAT THEY ARE DOING....DO NOT USE! DO NOT USE!....I WOULD GIVE THEM ZERO STARS IF IT WAS POSSIBLE..I AM POSTING ON EVERY SOCIAL MEDIA OUTLET..EVERY BUISNESS REVIEW SITE I CAN.
Total reviews rating 3.9
41 Reviews for Town & Country Auto & Wrecker 2023:
Review №1
2022-05-27Stopped in early in the morning for a tire patch…come to find out they were closed…he took care of my tire and didn’t give me any grief. Would definitely recommend this place! Super nice people!!
Review №2
2021-08-23Town & Country Auto was able to come get my vehicle in Blue Ridge when state farm roadside assistance failed me. As a bonus theyre also a mechanic. If it werent for them Id probably still be sitting in Blue Ridge right now.. The driver John was a gentleman and his son that was with him was an active duty soldier on leave. Class act. Thanks so much.
Review №3
2021-10-28We had a daycab stuck in a small trench. Charged us $1575.00 to pull it out 2 ft. Driver blamed it on Joe Biden. It doesnt feel good to be taken advantage of and get robbed. Didnt have to tow us anywhere.
Review №4
2021-07-07Gave me a reasonable upfront price. The tow truck driver was proficient. Showed up on time. Will use again if I need a towing service in the area.
Review №5
2022-01-05Tim was AMAZING!!! He towed our truck for us all the way in Ellijay and was super cool!!!! Definitely recommend him!
Review №6
2021-05-30Today was my first time using this company and I can honestly say it was the best service Ive received from a towing company.While I hope I dont have to use them anytime soon, they will definitely be who I call on if a situation arises
Review №7
2019-12-01Towed my pickup and replaced rear end. I felt they were very professional on all my dealing with them. No hassling over prices. Prices were reasonable and work they did was great. I recommend them for towing and repair.
Review №8
2020-05-08One of our box trucks was backing out or a residential driveway and due to the length of the truck, drive tires were on the shoulder of the road opposite the driveway he was exiting. Drive tires would not grip in the grass and mud so I had to locate wrecker company close by. Town & Country Auto & Wrecker, was 3 miles from where our truck was. From the time I called, until they had winched the truck onto the payment was maybe 45 minutes. They charged $550.00! I have been in trucking 36 years and have never, ever, been price gouged like this. The lady in the office was very nice, but explained she didnt make up the rates that the owner did, and he was actually the one that went out and winched the driver back onto the pavement. To put this into perspective, we had to have a unit towed from Ashford-Dunwoody Road, to Ellenwood, GA where the wrecker service departed their base in Jonesboro, GA, drove to Ashford Dunwoody road, and towed us back to the south side for $375.00. BEWARE!
Review №9
2021-06-12The owner was very gracious and helpful when we were broke down on the side of the road in ball ground ga. He sent Andy to see if he was going to be able to tow us but said we could drive it a mile down the road to a safe place . Thank you for all your help
Review №10
2019-02-05If I could give this a lower rating than a 1 I would. I would never use these people again. We were not able to even look at our car without paying them or us having to give them the title of the car. They rushed us to get out personal belongings out of the car and were extremely rude to us. They wouldn’t let us take things out of our car that weren’t originally there. The lady at the front desk was lovely and nice. But the men from the tech area or the towing guys were unnecessarily rude.