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Phone: +1 770-704-8011
Site: https://www.tractorsupply.com/ts...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:9AM–7PM
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Total reviews rating 4.4

199 Reviews for Tractor Supply Co. 2023:

Review №1

2021-10-30

I have received good customer service at this location, my local TS. THANK YOU to the many helpful and friendly employees who have assisted me.Today I brought a failed product to exchange, the first item in the many years I have shopped at TS. It was a simple inexpensive spray bottle holder made by tough 1. I have purchased many Tough 1 products for our horse, like blankets, ice wraps, various metal holders from this location over the years and they have all held up superbly.This bottle holder, $4.99, rusted and failed at a joint within a month of purchase. The break dropped the fly spray bottle($16.99 also from TS)from the stall door which cracked and leaked its contents in the barn aisle. I placed the failed and broken items in a bag to return the next time I made it to TS. I purchased another fly spray from Dover, which we pass often.Today I brought the defective bottle holder to exchange for a new one, I didn’t quibble about the loss of the fly spray.I was told by the manger on duty tonight Oct 29th at about 5pm that it was outside the 30day return policy. I was shocked. I’ve spent hundreds of dollars here, I wasn’t asking for a return I was asking for an exchange of a failed product. I strongly believe Tough 1 would want their bottle holder to last more than a month, every other product of theirs has been excellent.I decided to leave, not to purchase the items I had for check out. At this time I have chosen to discontinue shopping with TS. This was a low ticket item @ $4.99 that had an obvious defect in production, accompanied by the original receipt. Product failure happens from time to time, it was my hope that TS would stand behind their product in a reasonable manner. What if this had been a product failure on a big ticket item?

Review №2

2021-06-29

Great selection of products for all your farm needs. The staff is super friendly and ready to help. At the time of my visit there was always a staff member ready to answer any questions and proactive with all the customers in the store. A big selection of known brands as well of private labels. I was surprised by the clothing and boots section.

Review №3

2022-04-20

I came here for nail trim and bath for my dog. I paid up front for the bath, but when I went back there, no towels. I walked back up front to tell them and waited 15 minutes for someone to tell me to meet them back there. It was filthy. I asked first if it was clean and they told me yes....piles of dog hair in the floor, floor was wet, balls of hair in the sink. Great price, but nasty. I asked for a refund.

Review №4

2022-06-21

This is a great location w great people. I hopped in for an exchange and was met w smiles and pleasant attitudes.Everything went smoothly and the transaction went quickly.

Review №5

2019-03-11

Love this store and the staff is always helpful!. They always have great deals on boots! My 3 little nephews love all of their new boots that I surprised them with and their prices on everything are great!

Review №6

2022-01-30

Great place to stop for all of your farm needs in an urban setting. Very knowledgeable staff.

Review №7

2021-10-04

Had to deduct a star for the time I lost a year of my life when a rat jumped off the shelf about a foot from my face. I just dont look closely on the lower shelves anymore 🤣Otherwise, for the hundreds of times Ive been there its a great place, good prices, selection, and mostly great employees...

Review №8

2018-03-13

Great store clean organized and friendly and professional sales team.If your looking the sell baby chickens

Review №9

2020-10-02

This store makes it easy to get everything I need for multiple animals and tools in one stop. On my last trip Amber and Mallory went above and beyond to help me when I forgot that I had a coupon until after I had already paid. They were patient and kind when helping me fix my bill and taking all the feed and tools to my car. This kind of above and beyond customer service will keep me coming back even though it is a bit of a drive.

Review №10

2022-06-29

Nice drive through for the outdoor stuff.

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