Tractor Supply Co. in Newnan
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Newnan, Coweta County, Georgia, US
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Site: https://www.tractorsupply.com/ts...
- Monday:8AM–6PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:9AM–7PM
Tractor Supply Co. in other cities:
I went in looking for a spare for my trailer. I went to customer service to get help. The guy that was there clearly did not want to help me and quickly pushed me off on someone else. No problems with her. This location did not have any spares for my trailer. They were all online special order only. I was having a bit of an emergency, so I ended up getting Slime (which did not work) instead. When I was checking out, the cashier did not acknowledge me for a good minute while she was talking to someone else. When she finally turned around to check me out, she barely spoke to me during the transaction. Im pretty sure I know the reason behind this behavior. Trust me, I will NEVER visit this location again unless it was an emergency.
Tractor Supply Newnan Ga. has wasted about 6 hours of mine this week. I purchased and paid for 3 items from them and ended up with nothing. I got refunds on all items but this involved 5 trips to the store 30 miles round trip each time. One $1200 item was dropped and damaged while loading with fork lift. Another item was not needed because of damaged first item. They sold me 5 bags of cement and did not have any in stock and I waited on for about 30 minutes for them to discover this. Very disappointing.
States that mask are required but that was not the case when I stopped by today February 20, 2021 at about 2 pm. The store was very crowded and there were many people not wearing mask in the store. I turned around and left and did not purchase anything as I did not feel it was a safe environment to shop in. There was an extremely long line with no one practicing social distancing and the majority of customers were not wearing mask. Very disappointing.
Bought a Bad Boy lawn mower and in less than a month the belt snapped. The manager said I must have hit something and then tried to sell me a new belt for half price. If you want a Bad Boy lawn mower go to Saw and Mower in Palmetto or a different Tractor Supply.Called Bad Boy and they said Tractor Supply hasn’t registered our purchase and it’s suppose to be done at the point of sale!!!
I came to the Tractor Supply in Newnan location. I was looking to get a trailer box for my trailer. I found one on the very top third sheft where there located. However I could not find anyone to help me get it down and there was 2 price labels in front of the tsc box for $99.00. I fought to get off shelf straining buy back. Turned out it was 200 plus. No labels neer it at all. The gentleman who finally showed up scanned and said that he was going to let me get it for 99.00 since I fought to get it down and there were no prices near it..cashier would not because she went back and finally found the correct tag on other side and lower lever. Very disappointed and hurting having to get it down myself and basically moving there inventory for them. Nothing is in correct place and disarray ed. Wont be do no shopping there anymore.. okay then I get a response from the owner to call and go more into detail about my experience and the problem I had which I did and spoke with the young lady which was super nice and informed me that I would be getting a call back from the district manager ....
Had to purchase a new pressure washer and Tractor Supply had models with more power & more pressure for less that the big box stores. Their product line appears to be sturdier than the big box stores models. My new washer was easy to assemble & started on the first pull. The staff was very helpful & I look forward to future purchases from Tractor Supply.
Great store and they have a lot of things that I need monthly. I would give 5 stars if they ever had enough Cashiers running cash registers! There is always not sometimes a long line to check out and its getting old! Especially when there are several other employees wandering around!
I had to call the 877 number to have them call the store because they refused to answer the phone. When you walk into the store, the staff make you feel as if you are an inconvenience to their day. They do not know their products and give you an attitude when you ask about them. The only exception was a manager named Madison. She was helpful, knowledgeable and nice. If you do not know what you need and are going to ask questions ask for her, if not run. this is not the place to go and they will make you feel and look stupid, management included.
Had to get a new well pump from tractor supply. I got there only minutes before closing. It took me awhile to figure out exactly which one I wanted. The cashiers never rushed me. They were very polite as if they were going to be opened a few more hours. It was twenty minutes past closing. I was so greatfull to be able to get the pump. Lowes and home depot didnt have what I needed.
The staff here is very nice and the lady who helped us with the cattle fencing was courteous when getting the fencing from the pile to our vehicle. The price was pretty reasonable and the fencing is incredibly sturdy too. Theres a very large selection of things here for outdoor home and farm needs.
Im not in love with this store. There was a really long line. I saw the line and also saw a store employee walking by the line with absolutely no concern or even acknowledgement. I ask her to get another line opened up. She said okay, I can take you at this register. I hadnt even entered the line. She took me to the other register. Everyone in line was looking at me. I checked out and then said loudly, this register is open! Half came over to where I was. The employee should have opened the new line as soon as she saw the other register was backed up. Not good customer service. Had I just gotten in line like a good sheep people. She wouldnt have opened the other line.
Went in for a specific fence paint. When I didn’t see any on the floor and I ask a gentleman working in the back stocking items if they had any paint in the back. The answer was no. Ok, no big deal.On my way out I noticed some 5 gallon buckets of paint being stored up high on top of some shelves away from the paint aisle. I found 1 bucket of what I went in for and proceeded to grab a step ladder and get it down.I circled back to customer service and ask a lady and the same gentleman if they had any more of this paint in the store anywhere since I stumbled upon this bucket in a random place. His immediate response in the rudest tone possible, “No, I already told you that.”He should just stay in back and not interact with customers....
I came to purchase a cargo hitch for my car. Calvin was SUPER helpful to me in my search, Brandee helped me sign up for the rewards program, and Calvin and Payton both were such a huge help in installing it on the back of my car. Awesome customer service! Great location.
The store is difficult to navigate and unorganized and there were items cluttered everywhere.I stopped to ask an associate where something was but they werent too much help. After searching for some time we did find what we were looking for but it was 2-3 times more expensive than other places have it selling for. Other items I looked at seemed to be similarly overpriced. Unless you need something they have urgently, Id go somewhere else or order online.The line to check out was terrible.
Good supplies for the homeowner and small farms. The best place (IMHO), to get propane filled. You only pay for the gallons recieved, not overcharged for a 70% fill like the swapout guys. Give em a try, you wont be disappointed. I gave 4 stars only because I believe that every business has the ability to do better, and this not a knock at their location by any means. Their employees are like any other, treat them well, they will always enjoy helping you.
This Tractor Supply staff goes above and beyond for there customers. I watched as a older gentleman was struggling with some supplies and a young man from T.S. Came over to assist him till he was in his car. Also while I was shopping cashiers greeted all who entered and also,when not ringing a person up would ask if the customer needed help in finding anything.I myself have been offered help and greeted nicely every time I’ve been to this T.S. Keep up the good work and thank you to the staff.Susan Dolan
The layout really sucks and the staff is not so helpful. I asked for equine pellets theyre out front... gotta leave your stuff inside and go bring it in. Then I asked where the soil was theyre out front to the right. but the gate was locked so I went BACK inside and out through a side entrance only to spend ten minutes aimlessly walking around in the heat and rain as there was no sign of soil anywhere. Oh, were probably out. I wanted to start throwing things. Instead i bought what was in my car and vowed to never return if at all possible.
Went to the store to purchase a safe. Advised the staff that I would be back in a few hours to pick up the boxed up safe. The staff assured me that the boxed up safe would have a sold sticker on it with my name. When I came back a few hours later... They sold my already purchased item to someone else and tried to give me the floor model. The staff advised me that the Fayetteville store had the item boxed up. A 20 min drive to the Fayetteville store, only to find out they never had the item. Fayetteville store was given the wrong item number. Thanks for wasting my time!!
COVID review: if you care about your safety, do not shop here. Despite signs being placed by the entrance REQUIRING customers to wear masks, not a single person in the store (apart from the employees) was wearing one. Apparently, the rule is not enforced at all. The store has minimal room to stay away from other customers so if this is a concern for you, do not shop here.
Total reviews rating 4.3
199 Reviews for Tractor Supply Co. 2023:
Review №1
2022-02-27Went to buy a Large Retriever crate for my dog. First off they have it way on the top shelf instead of at the bottom for easy access. Secondly, I asked someone to help me get it off the top shelf, I made a comment that I wanted the second one because the first ones box was destroyed. She made the comment of “of course she would want that one”. Very rude customer service. Won’t be shopping there again.
Review №2
2022-05-22Love this store! I always find what I need plus more! I spend too much money but that is my fault. I have no self control! Thanks a bunch for selling quality products at great prices. I am a paramedic and dont make much money so I need what I buy to last. TS products always do, woohoo!
Review №3
2022-05-06Order viper insecticide and professional spray bottle and part of my order was canceled for no reason in my email or text, even though your customer service department said that there were many in stock; even if another store could ship it to my store location that could have been done. What is the use of having the professional spray bottle without the viper insecticide. Lastly no one answers the phone at store location for me to cancel, now I have to be inconvenienced by going inside the store to cancel my order. Even your customer service department has called and you guys are not answering the phone. Awful way to conduct business and treat customers.
Review №4
2022-06-09This place is thriving! what a great staff with a very professional and pleasant environment, the shopping experience here is wonderful and i love how much of a selection there is with great prices amd help if you need it. will continue to shop here, even if i dont buy anything i like to see the new items they have and just enjoy there environment within the store
Review №5
2022-01-15This store has the worst customer service. We have purchased many items in the last week and will find another store to support. Our cashier Mary couldnt stop complaining about her break schedule long enough to greet her customers and the manager Jared is only interested in making excuses.When I attempted to inform him of our experience, he said he was too busy with customers to listen and told me to just call corporate. I tried to tell him that they are obviously having issues based on their rating and he said ince they only get positive survey responses and I must be getting my information from some other site yeah, try Google! The only person who seems to care about the customers experience is Jayden. She was very polite and professional. Maybe they should make her manager. She clearly cares more about her customers than the adults she works with.
Review №6
2021-12-28One of their items was 50% off. As I went to purchase the item I noticed that they made me pay for the full price. The cashier said she couldn’t do anything about that. I was not happy at all about the False advertisement…. Definitely finding somewhere else to find the items I need for my animals…
Review №7
2021-12-28Ordered a chicken coop for my daughter-in-law. It was delivered on time. We picked up the coop in Newnan, GA. Jim and the ladies in customer service were very helpful and very pleasant to talk with. Thanks again for helping us get the coop into the car :-)
Review №8
2022-06-05Close to my house and a great selection of products. Beats driving to Lowes any day.
Review №9
2021-11-13What did you do to this store!? Its always been less than roomy but the aisles are now so tight that you quite literally cannot squeeze past a shopping cart. I dont meant pass by with another cart, but just one cart barely fits in any of the new aisles. Two people without carts cannot pass by each other without touching. To then go to the cash register and see markers on the floor for social distancing is laughable. I wont be going back.
Review №10
2022-05-18I love Tractor Supply. Always find more than I need to buy!!!